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Kajian Administrasi Publik dan ilmu Komunikasi
Published by Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia
ISSN : 3063850X     EISSN : 30638488     DOI : 10.62383
Core Subject : Social,
Social Sciences
Kajian Administrasi Publik dan ilmu Komunikasi, Jurnal ini ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia, Jurnal ini menjadi ruang penting untuk mendalami interaksi yang kompleks antara administrasi publik dan ilmu komunikasi. Dengan fokus pada aspek-aspek kajian yang berkaitan dengan manajemen organisasi publik, kebijakan, dan strategi komunikasi, jurnal ini menghadirkan pemahaman yang mendalam tentang bagaimana komunikasi mempengaruhi berbagai aspek administrasi publik, serta sebaliknya. Para kontributor jurnal ini adalah akademisi, peneliti, dan praktisi yang memiliki keahlian di kedua bidang, sehingga memberikan pandangan yang luas dan terperinci. Artikel-artikel dalam jurnal ini menyoroti isu-isu seperti strategi komunikasi pemerintah, pengelolaan krisis, partisipasi masyarakat dalam proses kebijakan, dan peran media massa dalam membentuk opini publik.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 95 Documents
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Analisis Efektivitas Proses Pembuatan Paspor di Kantor Imigrasi Kelas I Tanjungpinang Nisrina Qanitah
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.82

Abstract

The analysis of the effectiveness of the passport service process at the Tanjungpinang Class I Immigration Office aims to assess the quality of service to passport applicants. This study identifies various factors that affect the effectiveness of the process, such as process speed, demand satisfaction, and the use of information technology. The method used in this study is a qualitative approach through data collection conducted through literature studies. From the results of the analysis, although the Tanjungpinang Class I Immigration Office has implemented an organized queuing system, there are still several things that hinder the passport making process such as the inadequate number of officers and limited facilities. In addition, the level of complaint satisfaction also varies because there are complaints complaining about long waiting times and lack of information about procedures, while on the other hand, they can access services through online registration and the ease of information technology in doing various things. This study recommends improving personnel services, training in improving customer service, and developing a more efficient information system to speed up the passport making process. Thus, the services of the Tanjungpinang Class I Immigration Office will be more effective according to public expectations.
Implementasi Kebijakan Pengelolaan Perusahaan Daerah Air Minum (PDAM) di Daerah Khusus Ibukota Jakarta Sukma Reka Elia
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.83

Abstract

The problem PAM JAYA is the distribution of clean water. This research was conducted to find out how PAM JAYA implements its policies stated in the Special Capital Region of Jakarta Regional Regulation Number 4 of 2021 concerning Changes in the Legal Form of Regional Drinking Water Companies. The research method used is qualitative method. The focus of this research based on the Policy Implementation model proposed by Van Metern Van Horn. The results of research on Standard and Policy Target indicators show that the implementation of PAM Jaya management has been implemented, but the implementation is not optimal. In the Resource indicator, the availability of Human Resources and Financial Resources is adequate. Indicators of the Characteristics of the Implementing Organization, the division of authority and evaluation are quite optimal. In the Implementer's Attitude indicator, the implementers have understood and accepted the policy, but their attitude is still not optimal in responding to complaints. The Inter-Organizational Communication Indicator is considered to be quite optimal because PAM Jaya has optimized communication with relevant stakeholders and the community. Social, Economic and Environmental Condition Indicators are supportive, the rates set by PAM JAYA have been adjusted to the economic level of the community.
Pengelolaan Keuangan Negara Berdasarkan Prinsip Legalitas dan Antikorupsi Reski Apriyani; Putri Rahmawati; R. Nur Hafriza; Wahjoe Pangestoeti
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.84

Abstract

To ensure openness, responsibility and effectiveness in managing state finances, this research examines state financial management from a legality and anti-corruption perspective. In this research, relevant laws and regulations and scientific literature were studied using a literature study approach. The research results show that the principle of legality emphasizes the need for all state financial management activities to comply with relevant regulations, including the use of the State Revenue and Expenditure Budget (APBN) as a legal basis. The anti-corruption principle complements the principle of legality with preventive pressure and firm action against the protection of permits that are detrimental to state finances. These two principles support each other to ensure responsible financial management, protect officials with good intentions, and take action against perpetrators of corruption who fulfill the elements of malicious intent. In conclusion, implementing the principles of legality and anti-corruption synergistically can encourage good state financial governance, support clean government, and create sustainable development.
Pengaruh Sosial Media Marketing terhadap Minat Beli Mahasiswa pada Brand Berrybenka Zhalsabillah Putri Ningrum; Viorella Christina Usmany
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.85

Abstract

This study aims to analyze the influence of social media marketing on students' purchase intention toward the Berrybenka brand. Social media marketing, including visual content, information and promotion, and brand credibility, is considered key in attracting consumer attention, particularly among younger generations. This research adopts a quantitative approach using a survey method, involving 54 active university students in Yogyakarta with active social media accounts and familiarity with Berrybenka. The findings reveal that information and promotion have the most significant impact on purchase intention, followed by visual content and brand credibility. TikTok emerges as the most effective social media platform in increasing consumer engagement through appealing visual content. Additionally, innovative promotional strategies, such as collaborations with influencers, strengthen Berrybenka's appeal among younger consumers. Based on these findings, it is recommended that Berrybenka continuously enhance the quality of visual content, expand promotional campaigns, and utilize electronic word of mouth (e-WOM) to build brand credibility. This study contributes to the development of social media-based marketing strategies to effectively reach younger generations.
Pengaruh Kepemimpinan Situasional Kepala Desa Terhadap Motivasi Kerja Aparat Kantor Desa Masing Kecamatan Lilirilau Kabupaten Soppeng Adrian Maulana; Muh. Hasbi Abbas; Muh. Justiawal Ari
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.93

Abstract

The background of this study, based on the results of observations that have been conducted, highlights the need for adjustments between leaders and subordinates. The leadership style currently exhibited appears monotonous and requires further adaptation to achieve better synergy. The purpose of this research is to examine the influence of situational leadership applied by the Village Head on the work motivation of staff at the Masing Village Office, Lilirilau District, Soppeng Regency. This study employs a census method, where the data source includes the entire population as the sample, using questionnaires as the primary data collection technique. The sample in this research consists of 17 respondents. Data collection techniques include observation, questionnaires, and documentation. Data analysis techniques employed are descriptive quantitative analysis, correlation analysis, and simple regression analysis. Based on the analysis and discussion conducted, the writer concludes that The situational leadership of the Village Head of Masing falls into the very good category. The work motivation of staff at the Masing Village Office is also categorized as very good. Situational leadership positively influences the improvement of staff work motivation at the Masing Village Office. The findings of this study indicate that there is a positive influence of the Village Head's situational leadership on the work motivation of staff at the Masing Village Office, Lilirilau District, Soppeng Regency.
Akuntabilitas Pengelolaan Alokasi Dana Desa (ADD) Desa Lattimu Kecamatan Bola Kabupaten Wajo Muhammad Jumsar; Jamal Qadar; Burhanuddin Burhanuddin
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.94

Abstract

Accountability in managing Village Fund Allocation (ADD) is crucial to ensure effective, efficient, and compliant use of the funds. This study investigates how accountability in ADD management is implemented in Lattimu Village, Bola Subdistrict, Wajo Regency, through planning, implementation, and reporting stages while identifying supporting and inhibiting factors. Using a descriptive qualitative approach with a case study method, data were gathered through interviews, observations, and documentation. The findings reveal that ADD accountability in Lattimu Village aligns with applicable regulations, covering planning, implementation, and reporting processes. Active community participation during village meetings emerged as a significant supporting factor. However, challenges such as limited technological proficiency among village officials and the community's low educational levels hinder effective management. The study recommends increasing human resource capacity through technical training and fostering greater community involvement in decision-making forums. Strengthening these aspects is expected to enhance the transparency, effectiveness, and efficiency of ADD management, ensuring better outcomes for the village development initiatives.
Analisis Kualitas Pelayanan Publik di Kantor Kecamatan Maniangpajo Kabupaten Wajo Andi Abrar Asbi; Mastura Karateng; Ekayani Burhanuddin
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.95

Abstract

Quality public service is what is called the best service that meets service quality standards. Service standards are the benchmarks used as guidelines for the delivery of service and the reference for evaluating the quality of service as the obligation and promise of the service providers to the community in the context of quality, fast, affordable, and measurable service. The purpose of this study is to assess the quality of public service at the Maniangpajo Subdistrict office and to identify the factors affecting the quality of public service at the Maniangpajo Subdistrict office. This research uses a qualitative method with a population of 5 individuals, consisting of civil servants (2 people) and the public (3 people). Data collection was done using observation, interviews, and documentation techniques, while the data analysis technique used in this study is qualitative analysis, specifically the interactive analysis technique.The results of this study show that the service at the Maniangpajo Subdistrict office is considered good by service users because the staff are proactive in providing information and the waiting room is comfortable. Although there are no specific SOPs in place, they apply service standards in accordance with government regulations. However, issues such as limited human resources and the unavailability of ID card forms cause delays in service.For internal factors, it can be concluded that the main obstacle to service delivery at the Maniangpajo Subdistrict office is frequent internet network disruptions. These disruptions slow down the service process that requires internet connectivity. Additionally, internal factors such as the limited number of service personnel also affect the efficiency of service, especially when many service users are present, resulting in long waiting times.
Analisis Implementasi Kebijakan Pelayanan Administrasi (PATEN) di Kecamatan Tempe Kabupaten Wajo Andi Amalia Ramdani; Muktamir Usman; Supris Musafir
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.96

Abstract

One of the government's steps to achieve quality public services is the implementation of Regional Regulation of Domestic Affairs No. 4 of 2010 concerning Guidelines for Integrated Regional Administration Services (PATEN). The report of the Minister of Home Affairs No. 318/312/PUM dated February 28, 2011, outlines the implementation of Integrated Regional Administration Services (PATEN). PATEN is carried out with the aim of making cities the center of community services and serving as service points for subdistrict offices within the regencies/cities, ensuring that the geographical areas can be served more effectively and efficiently. This study is a qualitative research aimed at providing a general or descriptive overview of the researched topic. To offer a general or descriptive overview, the researcher relies on field data. The findings of this study solely describe or frame in-depth interviews with research subjects to provide a clear understanding of the analysis of the implementation of Integrated Administration Policy in Tempe Subdistrict, Wajo Regency. With the steps that have been taken, it is expected that PATEN in Tempe Subdistrict can operate more effectively, efficiently, and transparently, in line with its objective of delivering optimal services to the community.
Sosialisasi "Tolak Politik Uang" Komisi Pemilihan Umum Kota Jakarta Selatan Sebagai Upaya Melek Politik Di Kalangan Pemilih Muda dalam Pilkada Jakarta 2024 Putri Lestari; Andys Tiara; Yulia Rahmawati
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.110

Abstract

This study aims to understand the socialization carried out by the South Jakarta City KPU in an effort to promote political literacy among young voters in the 2024 DKI Jakarta gubernatorial election. This research focuses on the efforts of the South Jakarta City KPU to socialize young voters about the importance of rejecting money politics, as well as examining the effectiveness of the socialization programs conducted. The methodology used is a descriptive method with a qualitative focus. The results of the study show how this socialization contributes to the increase in political awareness among young voters. This includes measuring their knowledge about voter rights, the electoral process, and the consequences of engaging in money politics. Analysis of the methods and media used in socialization is also an important focus. The research can cover the types of media (such as through film media and socialization) used by the KPU of South Jakarta, as well as how these communication strategies are tailored to attract the attention of young voters. In this case, this research aims to provide a comprehensive overview of how the South Jakarta City KPU conducts the "Reject Money Politics" campaign as an effort to increase political awareness among young voters, as well as the challenges and successes faced in the process.
Peran Lingkungan dan Pengalaman Proses Harapan dan Usaha dalam Pembentukkan Jati Diri Marscelino Virgi Pratama; Edy Susanto; Alif Tegar Galih Khalefi; Yoga Bismoko Aptawidiyadhana
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 1 (2025): Maret: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i1.114

Abstract

Self-identity formation is essential to individual development and is influenced by social environments and life experiences. This study draws on Erikson's theory of psychosocial development and Bronfenbrenner's ecological theory of human development to understand how the interaction between the environment and individual experiences shapes identity formation in response to expectations and efforts. Social environments, such as family, friends, and community, provide a framework of values and norms that shape an individual’s initial identity, while personal experiences in managing expectations and efforts either reinforce or challenge this framework. The study concludes that balancing environmental support and experiential challenges enables individuals to develop a strong and flexible identity. The implications of this research highlight the importance of creating environments that support self-reflection and learning from experiences to foster healthy identity development.

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