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Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Published by Lembaga Pengembangan Kinerja Dosen
ISSN : 28095901     EISSN : 28096037     DOI : 10.55606
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan (JEMPPER): menyambut baik kiriman yang memberikan wawasan tentang masalah terkini dan utama yang berhubungan dengan studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Jurnal ini menyediakan tempat bagi para peneliti dan praktisi Ekonomi Manajemen termasuk bidang kepariwisataan dan perhotelan untuk berdiskusi, mengejar dan mempromosikan pengetahuan di bidang-bidang yang muncul dan berkembang dalam studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Artikel bisa ditulis dalam bahasa Inggris atau bahasa Indonesia dan diterbitkan 3 kali setahun: Januari, Mei dan September.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 375 Documents
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Ide Mengatasi Food Waste dalam Sistem Food & Beverage Hotel: Perspektif Ketidaksesuaian Sistem Firmansyah Firmansyah; Kris Cahyani Ermawati; Alip Suroto
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.7793

Abstract

This study aims to analyse the generation of food waste in the operations of the Food & Beverage Department at Hotel Neo Malioboro, Yogyakarta, and to formulate a conceptual model for its management based on the food waste hierarchy and the 3R strategy. This study employs a qualitative approach using a single-case study design, involving in-depth interviews, participatory observation and documentation, which were analysed using thematic coding techniques through the stages of open, axial and selective coding. The results of the study indicate that food waste is generated systematically as a result of a lack of synchronisation between operational processes within the Food & Beverage Department, influenced by forecasting errors, overproduction, the buffet system, and weak integration of the waste management system. Furthermore, the implementation of the food waste hierarchy and the 3R strategy was found to remain largely normative and not yet integrated into the hotel’s operational system, resulting in waste management that tends to be reactive. This study has produced a conceptual model explaining that food waste is generated through a systemic process that begins with sustainable hospitality, followed by system misalignment, ultimately resulting in food waste formation, which is reinforced by a multi-level causal structure and hierarchical implementation gaps. The main contribution of this study is the development of a theoretical extension in the form of an integrated operational system model for food waste management in the hospitality industry. These findings have important implications for strengthening data-driven operational management systems to support sustainable practices in the Food & Beverage sector.
Pengaruh Kepercayaan, Presepsi Resiko dan Harga terhadap Minat Beli Sepeda Bekas di Wilayah Boyolali Donna Setiawati; Luki Sri Anggorowati; Nina Afiska Gabriella Salsabila
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.7818

Abstract

The growth of used bicycle buying and selling businesses in Boyolali Regency has created intense competition, making trust, perceived risk, and price important factors influencing purchase intention. This study aims to analyze the influence of trust, perceived risk, and price, both partially and simultaneously, on purchase intention for used bicycles in Boyolali. This quantitative causality study involved 113 consumers aged 20–45 who had purchased bicycles in Boyolali. Data were collected through a structured Likert-scale questionnaire and analyzed using multiple linear regression to examine the relationships among the variables. The results show that trust, perceived risk, and price, both partially and simultaneously, have a positive and significant effect on purchase intention, with price being the most dominant variable. These findings confirm that increasing trust, managing perceived risk, and setting competitive prices play a significant role in increasing purchase intention for used bicycles in Boyolali. Furthermore, the results provide practical implications for used bicycle sellers to develop effective marketing strategies by strengthening customer confidence, reducing perceived transaction risks, and offering prices that are competitive and aligned with consumers' expectations and purchasing power, thereby improving their competitiveness in the local market.
Membangun Genuine Hospitality: Studi Tentang Pengalaman Perempuan Indonesia dalam Industri Kapal Pesiar Global Gloria Nancyska Mourina; Emmelia Nadira Satiti; Titik Akiriningsih
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.7836

Abstract

This study explores the experiences of Indonesian women working in the global cruise ship industry and how they contribute to the creation of genuine hospitality. Using a qualitative interpretive phenomenology approach, the research focuses on solidarity, informal leadership, mentorship, empowerment, and competence development. Data were collected through in-depth interviews with 15 Indonesian female workers across five international cruise brands. The findings show that solidarity among workers provides emotional support and practical guidance, which further develops informal leadership through mentorship. These processes empower women to gain confidence, improve technical and interpersonal skills, and strengthen their professional competence. As a result, they are able to deliver authentic and empathetic service, which reflects the concept of genuine hospitality. The study concludes that solidarity and empowerment are key factors in shaping women’s capacity to adapt and succeed in multicultural cruise ship environments. This research contributes to tourism and hospitality studies by highlighting the role of social capital and informal leadership in enhancing service quality, and offers insights for cruise companies, training institutions, and vocational education programs.
Strategi Peningkatan Pendapatan Business to Business (B2B) Berbasis SWOT di Bolobake Beben Adiyanto; Emmelia Nadira Satiti; Sugiman Sugiman
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.7838

Abstract

Revenue improvement in the pastry business is not only determined by product quality but also by the company’s ability to provide services with distinctive value that align with the needs of business partners. This study aims to evaluate internal and external factors influencing the development of service differentiation strategies through SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) and to formulate strategic recommendations for increasing revenue through customer satisfaction, loyalty, and sustainable business relationships. This research employs a descriptive qualitative method with a case study approach at Bolobake, located in Manahan, Surakarta, Central Java. Data were obtained through semi-structured interviews, observations, documentation, sales reports, customer information, partnership documents, company archives, and relevant scientific references. Data credibility was maintained through source and technique triangulation. The analysis was conducted using the Internal Factor Analysis Summary (IFAS) Matrix, External Factor Analysis Summary (EFAS) Matrix, and SWOT analysis. The results indicate that Bolobake obtained an IFAS score of 3.00 and an EFAS score of 3.38, with a SWOT coordinate position of (1.50; 0.21), placing the company in Quadrant I (Strength–Opportunity) or an aggressive strategy position. This condition indicates that the company’s internal strengths can be optimized to capitalize on external opportunities. The recommended strategies include developing custom order services, increasing ordering flexibility, accelerating customer communication, and strengthening business partnerships to encourage repeat transactions, expand business networks, and achieve sustainable revenue growth.
Pengaruh Lingkungan Kerja, Budaya Organisasi dan Keterlibatan Kerja terhadap Kinerja Karyawan pada Pusat Pengembangan Sumber Daya Manusia Aparatur Perhubungan Bogor Zepto Reyfaldo; Nor Lailla
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.7850

Abstract

This study aims to analyze the effect of work environment, organizational culture, and work engagement on employee performance at the Human Resource Development Center for Transportation Officials (PPSDM) in Bogor, both partially and simultaneously. A quantitative descriptive-associative approach was used, with a saturated sampling technique applied to the entire population of 50 employees. Primary data were collected via questionnaires and analyzed using multiple linear regression in SPSS, preceded by validity, reliability, and classical assumption tests. The results show that work environment (β = -0.213; sig. 0.122), organizational culture (β = 0.326; sig. 0.066), and work engagement (β = 0.103; sig. 0.362) each had no significant partial effect on employee performance; simultaneously, the three variables also had no significant effect (F = 1.949 < F table 2.807; sig. 0.135), with an R² of 0.113 (11.3% of variance explained). These findings suggest that in a formal public-sector bureaucratic setting, employee performance is more strongly shaped by structural and administrative factors than by the organizational-behavior variables tested. Future research is recommended to incorporate additional variables such as leadership, motivation, compensation, and work discipline, with a larger sample size.

Page 38 of 38 | Total Record : 375

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