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Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Published by Lembaga Pengembangan Kinerja Dosen
ISSN : 28095901     EISSN : 28096037     DOI : 10.55606
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan (JEMPPER): menyambut baik kiriman yang memberikan wawasan tentang masalah terkini dan utama yang berhubungan dengan studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Jurnal ini menyediakan tempat bagi para peneliti dan praktisi Ekonomi Manajemen termasuk bidang kepariwisataan dan perhotelan untuk berdiskusi, mengejar dan mempromosikan pengetahuan di bidang-bidang yang muncul dan berkembang dalam studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Artikel bisa ditulis dalam bahasa Inggris atau bahasa Indonesia dan diterbitkan 3 kali setahun: Januari, Mei dan September.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 385 Documents
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Pengaruh Kepuasan Kerja terhadap Produktivitas Kerja Karyawan Chindy Salim; Darwis Robinson Manalu
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8084

Abstract

This study aims to analyze the influence of job satisfaction on employee productivity through the literature review method. A total of 15 articles obtained from Google Scholar were analyzed based on relevance to the research topic. The results of the study showed that 13 studies found a significant influence of job satisfaction on productivity, while 2 studies stated that there was no significant influence. In general, job satisfaction is closely related to employee productivity, although the relationship is not singular and is influenced by other factors such as motivation, work environment, compensation, workload, and work-life balance. This finding confirms that job satisfaction is one of the important determinants in increasing productivity, but its effectiveness depends on synergy with other supporting variables. Thus, organizations need to pay attention to the aspect of job satisfaction comprehensively through human resource management policies that are oriented towards employee welfare, increased motivation, and the creation of a conducive work environment. This research makes a theoretical contribution in strengthening the understanding of the relationship between job satisfaction and productivity, as well as providing practical implications for the development of sustainable employee management strategies.
Fluktuasi Kunjungan Wisatawan dan Implikasinya terhadap Resiliensi Ekonomi Kabupaten Jayawijaya Periode 2016–2025 Ayu Anggraini Tambunan; Tiomy Butsianto Adi
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.7325

Abstract

This study aims to analyze fluctuations in tourist arrivals and their implications for the economic resilience of Jayawijaya Regency during the 2016–2025 period. A quantitative descriptive approach was employed using secondary time-series data obtained from the Jayawijaya Regency Statistics Agency and the Department of Culture and Tourism of Jayawijaya Regency. The analysis focused on identifying tourist arrival trends, evaluating the contribution of tourism-related sectors to the Gross Regional Domestic Product (GRDP), and examining the relationship between tourism dynamics and regional socio-economic indicators. The findings reveal that the tourism sector in Jayawijaya exhibits a high degree of volatility due to various internal and external shocks, including the 2018 local shock, the 2019 Wamena unrest, and the COVID-19 pandemic during 2020–2021. The sector demonstrated strong recovery capacity, reaching a record high of 61,930 tourist arrivals in 2024. The results further indicate that declines in tourist arrivals were not always accompanied by contractions in sectoral economic performance, as evidenced by the continued growth of the transportation and warehousing, accommodation, and food service sectors. This condition reflects the strategic role of Jayawijaya as a regional logistics, administrative, and service hub for the Papua Highlands region. However, the increase in tourist arrivals and post-pandemic economic growth has not been fully followed by improvements in socio-economic indicators, particularly unemployment and poverty reduction. The study concludes that tourism development should not be solely oriented toward increasing visitor numbers but should also strengthen regional economic resilience through local economic diversification, greater community participation, and adaptive, inclusive, and sustainable tourism planning.
Analisis Swot Strategi Pemanfaatan Pome Menjadi Biogas pada PT Gawi Makmur Kalimantan Rizki Yoga Pratama
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8028

Abstract

This study aims to analyze the strategy for utilizing Palm Oil Mill Effluent (POME) as biogas at PT Gawi Makmur Kalimantan using SWOT analysis. POME contains high organic matter and can be processed through anaerobic treatment to produce biogas, so its utilization can support waste management, alternative energy use, and operational sustainability. This research employed a descriptive qualitative approach. Data were collected through semi-structured interviews, direct observation, documentation, and literature review involving five informants directly related to POME and biogas operations. Data were analyzed through data reduction, data presentation, conclusion drawing, and classification of internal and external factors into Strengths, Weaknesses, Opportunities, and Threats. The findings show that POME utilization at PT Gawi Makmur Kalimantan is already implemented through an integrated anaerobic treatment system and the resulting biogas is utilized to support operational energy needs. The main strengths are continuous POME availability, competent human resources, management commitment, operational experience, standard operating procedures, and regular maintenance. Weaknesses include fluctuations in POME characteristics, pipe blockage, sludge accumulation, maintenance requirements, weather influences, and unstable biogas production. Opportunities include alternative energy development, reduced dependence on fossil fuel, cost efficiency, technological development, and renewable energy opportunities. Threats include regulatory changes, rapid technological development, operational disruption, and possible declines in fresh fruit bunch production. The resulting strategies emphasize installation optimization, POME monitoring, preventive maintenance, human resource development, gradual technology upgrades, regulatory anticipation, and improved energy utilization.
Pengaruh Lingkungan Kerja Toksik dan Beban Kerja Mental terhadap Quiet Quitting pada Pekerja Generasi Z Yenni, Li; Hargyatni, Titin
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8036

Abstract

This study examines the effects of a toxic work environment and mental workload on quiet quitting among Generation Z employees at PT Intan Sejati Andalan Duri XIII. This research was conducted due to the increasing phenomenon of reduced employee engagement and withdrawal behavior in the workplace. A cross-sectional quantitative design was applied using a five-point Likert scale questionnaire. From a target population of 152 employees, 32 respondents provided valid and analyzable data. Data analysis involved descriptive statistics, item validity testing, reliability testing, Shapiro-Wilk normality tests, Spearman correlation analysis, and multiple linear regression. The findings indicate that a toxic work environment has a positive and significant effect on quiet quitting (b = 0.595; p = 0.006), while mental workload has a positive but nonsignificant partial effect (b = 0.367; p = 0.126). Simultaneously, the regression model is significant, F (2, 29) = 12.238; p < 0.001, with an R² value of 0.458 and adjusted R² of 0.420. Communication quality, workplace relationships, and leadership appear to be more consistent predictors of quiet quitting than mental workload. However, the small sample size and marginal reliability of the mental workload variable require cautious interpretation of the findings.  
Peranan Concierge dalam Memberikan Informasi Wisata untuk Meningkatkan Kepuasan Tamu di Swiss-Belhotel Solo Aditya Yunianto Adi Nugroho; Jasanta Peranginangin; I Gusti Ayu Agung
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8037

Abstract

This study aims to analyze the role of concierge staff in providing tourist information to improve guest satisfaction at Swiss-Belhotel Solo. The study used a descriptive qualitative approach. Data were collected through observation, semi-structured interviews, and documentation involving an assistant front office manager, concierge staff, and a hotel guest. Data analysis followed the stages of data collection, data reduction, data presentation, and conclusion drawing. Data credibility was supported through source and technique triangulation. The findings show that concierge staff play a significant service role in helping guests obtain tourist information that is clear, accurate, current, and relevant to their needs. The concierge role extends beyond giving destination names to recommending tourist attractions and culinary locations, explaining access, supporting travel arrangements, and responding to guest needs. Guest feedback indicates positive satisfaction with the clarity and relevance of information, the detail of explanations, the attention given to individual needs, the friendliness and politeness of staff, the speed of service, and professional appearance. The study also found that Swiss-Belhotel Solo does not have a specific standard operating procedure for tourist information. Staff therefore rely on individual awareness, end-of-shift evaluation, and social media to update destination information. Changes in tourist attraction operating hours remain a challenge. The study implies that a dedicated tourist information guideline, periodic product knowledge updates, and stronger coordination during busy periods can support more consistent concierge service. The study contributes empirical evidence on concierge-based tourist information services in a hotel setting and provides practical input for improving guest service quality.

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