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Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Published by Lembaga Pengembangan Kinerja Dosen
ISSN : 28095901     EISSN : 28096037     DOI : 10.55606
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan (JEMPPER): menyambut baik kiriman yang memberikan wawasan tentang masalah terkini dan utama yang berhubungan dengan studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Jurnal ini menyediakan tempat bagi para peneliti dan praktisi Ekonomi Manajemen termasuk bidang kepariwisataan dan perhotelan untuk berdiskusi, mengejar dan mempromosikan pengetahuan di bidang-bidang yang muncul dan berkembang dalam studi Ilmu Ekonomi Manajemen termasuk Manajemen Pariwisata dan Perhotelan. Artikel bisa ditulis dalam bahasa Inggris atau bahasa Indonesia dan diterbitkan 3 kali setahun: Januari, Mei dan September.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 401 Documents
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Dampak Edukasi Gajah Sumatera terhadap Pengetahuan dan Kesadaran Konservasi Pengunjung Solo Safari Sahit Widayat; Kris Cahyani Ermawati; Darmaesti Darmaesti
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8066

Abstract

Wildlife education in modern zoos has developed beyond its traditional role as entertainment and has become an important medium for delivering conservation messages, particularly for endangered species such as the Sumatran elephant. This study aims to describe the implementation of the Sumatran elephant education program at Solo Safari as a conservation communication medium, analyze the role of elephants in improving visitors’ understanding, and identify the impact of the program on visitors’ experiences and conservation awareness. This research employed a qualitative approach with non-participant observation. The informants consisted of two elephant keepers and four Solo Safari visitors. Data were collected through non-participant observation, semi-structured in-depth interviews, and documentation. Data analysis followed the interactive model of Miles, Huberman, and Saldaña, including data condensation, data display, and conclusion drawing and verification. The results show that the Sumatran elephant education program effectively conveys conservation messages through the role of keepers as conservation ambassadors. Educational activities provide information about elephant characteristics, extinction threats, ecological functions as “forest farmers,” and the medical purposes of training and conditioning processes. Visitors experienced increased knowledge, shifting from general perceptions of elephants toward deeper understanding of their ecological roles, conservation status, and physical characteristics. The program also created emotional engagement, encouraging concern, attachment, and pro-conservation intentions among visitors. This study concludes that effective wildlife education is supported by meaningful interactions between keepers, animals, and visitors, creating cognitive and affective learning experiences that strengthen conservation awareness.
Pengaruh Pelayanan terhadap Kepuasan Wisatawan di Koperasi Patuh (Pusat Tenun Dan Songket) Desa Sukarara, Lombok Susi Ayunda Santika Sari; Kris Cahyani Ermawati; Darmaesti Darmaesti
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8067

Abstract

This study aims to analyze the effect of service quality on tourist satisfaction at Koperasi Patuh, Sukarara Village, and to identify the service dimensions that have the most dominant influence on tourist satisfaction. This research employed a quantitative approach with an associative research design using a survey method. The study population consisted of tourists visiting Koperasi Patuh, with a sample of 80 respondents selected using the Accidental Sampling technique. Data were collected through questionnaires and analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, partial tests (t-test), simultaneous tests (F-test), and the coefficient of determination. The results indicate that service quality, consisting of the dimensions of Tangibles, Reliability, Responsiveness, Assurance, and Empathy, simultaneously has a significant effect on tourist satisfaction. Partially, the Tangibles, Reliability, and Assurance dimensions have a significant influence on tourist satisfaction, while Responsiveness and Empathy do not show a significant effect. The Reliability dimension is the most dominant factor influencing tourist satisfaction. The Adjusted R Square value of 0.818 indicates that service quality explains 81.8% of the variation in tourist satisfaction, while the remaining percentage is influenced by other factors outside the research model. These findings highlight the importance of continuously improving service quality to create better tourism experiences and enhance visitor satisfaction.
Strategi Pengembangan Desa Wisata Berbasis Agrikultur dalam Mendukung Pariwisata Berkelanjutan di Desa Wisata Kembang Kuning Miranda Shobrina; Agus Solikhin; Afiefah Sulistowati
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8068

Abstract

This research was motivated by the suboptimal utilization of agricultural potential as a primary tourism attraction in Kembang Kuning Tourism Village. The study aims to analyze the development strategy for an agriculture-based tourism village and examine its role in supporting sustainable tourism. A qualitative approach was employed, with data collected through observation, interviews, and documentation involving the regional head (who is also a member of the Tourism Awareness Group/Pokdarwis), the village secretary, and local farmers. Data analysis involved data reduction, data presentation, and conclusion drawing, alongside a SWOT analysis to formulate development strategies. The results indicate that Kembang Kuning Tourism Village has developed its agricultural potential through offerings such as Rice Field Tours, coffee processing experiences, cooking classes, and coconut oil production, all supported by active community participation. However, farming activities have not yet been organized into structured tourism packages, nor are there clear cooperation mechanisms with the farmers. The formulated strategies include developing farming-based tourism packages, strengthening partnerships with farmers, optimizing promotion, developing local products, and enhancing community capacity. These strategies support the realization of sustainable tourism by increasing economic benefits, strengthening community participation, and promoting environmental conservation. It is recommended that the management of Kembang Kuning Tourism Village develop farming activities into more structured tourism packages, strengthen collaboration with farmers, and enhance community skills and promotional efforts, thereby transforming agricultural potential into a tourism attraction that generates economic benefits for the community and supports the village's tourism aspirations.
Peran Kepuasan Kerja Memediasi Pengaruh Beban Kerja terhadap Kinerja Karyawan pada Agung Toyota Denpasar Ryan Saputra Tirta; I Gusti Bagus Honor Satrya
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8072

Abstract

This study aims to analyze the role of job satisfaction in mediating the influence of workload on employee performance at Agung Toyota Denpasar. The background of this study is based on the fact that there is a massive percentage of employee absenteeism where in 2024 it showed that the percentage of late employees reached above 79% and absent employees reached above 43%, this implies the existence of employee performance problems. Problems with employee discipline are an early indication that there are problems with employee performance. Employees who are frequently absent and late cause employee contributions to the organization to decrease, this directly impacts decreased performance. The pre-survey conducted showed that most respondents felt the workload they handled was not in accordance with their abilities, but on the other hand, respondents felt that their job satisfaction was fulfilled. This became the basis for further studying the relationship between these variables. This study uses a quantitative approach with an associative research type. The sample in this study was 106 employees and the data analysis technique used was path analysis. The resulting analysis shows that workload has a negative and significant effect on employee performance, and job satisfaction partially mediates the relationship between these two variables. A higher workload leads to lower employee performance, and job satisfaction also declines as the workload increases.
Pengaruh Kompetensi Aparatur dan Akuntabilitas terhadap Kepercayaan Masyarakat dalam Pengelolaan Dana Desa Nur Amelia; Amelia Sholeha; Muhammad Badrun Zaman; Nasiruddin Nasiruddin
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8080

Abstract

This study aims to analyze the effect of apparatus competence and accountability on public trust in village fund management, with a case study in Losari Kidul Village, Losari District, Brebes Regency. This study is motivated by the prevalence of village fund misuse cases in Indonesia, which have reduced public trust in village governments, making apparatus competence and accountability important factors to examine. This study employs a quantitative method with a survey approach. The research sample consisted of 98 respondents from the community of Losari Kidul Village, determined using random sampling technique based on the Slovin formula. Data were collected through questionnaires and analyzed using validity tests, reliability tests, classical assumption tests, and multiple linear regression analysis with the assistance of SPSS 27. The results show that apparatus competence has a positive and significant partial effect on public trust in village fund management. Accountability also has a positive and significant partial effect on public trust in village fund management. Simultaneously, apparatus competence and accountability have a significant effect on public trust in village fund management, with a coefficient of determination (R²) of 0.835 or 83.5%, while the remaining 16.5% is influenced by other variables outside this study.
Pengaruh Manajemen Pengelolaan Destinasi Wisata terhadap Kepuasan Wisatawan pada Objek Wisata di Danau Kerinci Bintang Vela Salpita; Novita Ekasari; Feny Tialonawarmi
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8098

Abstract

This study examines the effect of tourism destination management on tourist satisfaction at Lake Kerinci, Kerinci Regency, Jambi Province. The study was conducted in response to several management issues, including inadequate maintenance of tourism facilities, environmental cleanliness, accessibility constraints, and fluctuations in tourist visits. Previous studies on Lake Kerinci have generally focused on destination potential, tourist perceptions, and development strategies, while empirical evidence concerning the direct relationship between destination management and tourist satisfaction remains limited. This study employed a quantitative approach with an associative and explanatory design. Data were collected from 100 tourists who had visited Lake Kerinci using a questionnaire. The data were analyzed through descriptive statistics, instrument testing, classical assumption testing, simple linear regression, t-test, and coefficient of determination using SPSS. The findings indicate that destination management has a positive and significant effect on tourist statisfaction, with a t-value of 7.061 and a significance value of 0.000. the coefficient of determination shows that destination management explains 33.7% of the variation in tourist satisfaction. These findings imply that improvements in facilities, accessibility, and tourism attractions should become an important priority in the management of Lake Kerinci.   
Valuasi Ekonomi Sumber Daya Ikan Pelagis Besar di Kabupaten Garut, Jawa Barat Martha Herelda Sirait; Zuzy Anna; Yuniar Mulyani; Iwang Gumilar
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8101

Abstract

Economic valuation is fundamental to be incorporated into public policy because it will provide vital information for a more comprehensive cost-benefit analysis. Economic valuation of large pelagic fishes will be additional information for cost-benefit analysis and raise public awareness of managing large pelagic fishes in Garut Regency. This study aims to identify the technological and economic typology of large pelagic fishing businesses and analyze the economic value of large pelagic fish commodities based on market prices in Garut Regency. This study was conducted from January 2020 to January 2022 using a quantitative approach, a purposive sampling method, and valuation calculation techniques based on market prices through usability value. The data were analyzed descriptively and quantitatively. This research revealed that there were three types of large pelagic fishes caught in Garut Regency such as mackerel tuna (Euthynnus affinis), skipjack tuna (Katsuwonus pelamis), and narrow-barred Spanish mackerel (Scomberomorus commerson). The estimated of large pelagic fish resource valuation based on market price in Garut Regency was IDR 54,697,741 in 2019 and IDR 264,197,034 in 2020. The real value of the market-based valuation of large pelagic fish resources was IDR 34,607,872 in 2019 and IDR 250,257,681 in 2020. The value provides information on the importance of continuous and sustainable conservation of large pelagic fishes in Garut Regency. The government must improve supervision of regulations, socialization on fishing activities, and optimize existing fishermen's cooperation.
Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan Menggunakan Metode SERVQUAL Audya Pasha; Yolanda Aprilia Kartini Sinaga; Brilliant Handyman Manalu
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8107

Abstract

This study aims to analyze the influence of service quality based on the Service Quality (SERVQUAL) dimensions of Tangibles, Reliability, Responsiveness, Assurance, and Empathy on customer satisfaction at the Sinar Utama Sriwijaya Branch in Medan. The study employs a quantitative approach with an explanatory research design. Data were collected via questionnaires distributed to 103 respondents selected using purposive sampling. The research instrument utilized a 1–4 Likert scale and consisted of 25 statement items. Data analysis was performed using IBM SPSS Statistics, involving tests for validity, reliability, classical assumptions, multiple linear regression, t-tests, F-tests, and the coefficient of determination. The results indicate that Tangibles, Reliability, Responsiveness, Assurance, and Empathy simultaneously have a significant effect on customer satisfaction, with an F-value of 37.232 and a significance level of <0.001. Individually, Tangibles, Reliability, and Responsiveness did not have a significant effect on customer satisfaction, whereas Assurance and Empathy had a positive and significant effect. Empathy emerged as the most dominant dimension, with a Beta value of 0.317. The R-square value of 0.657 indicates that the five service quality dimensions explain 65.7% of the variation in customer satisfaction, while the remaining 34.3% is influenced by factors outside the research model. The findings highlight the importance of improving service quality regarding interactions, specifically through providing assurance, warmth, attention, and personal care to customers.
Pengaruh Kualitas Produk dan Kepercayaan Konsumen terhadap Keputusan Pembelian pada Korean Food Banda Aceh T. Maqmun Nazib; Tuwisna Tuwisna; Sulfitra Sulfitra
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8124

Abstract

The increasing popularity of Korean cuisine in Indonesia, particularly in Banda Aceh, is influenced by globalization and popular culture. Product quality and consumer trust are key factors in purchasing decisions, yet there are few empirical studies analyzing this relationship specifically in the context of Korean Food in the region. The objective of this research is to analyze the influence of product quality and consumer trust on purchasing decisions for Korean Food in Banda Aceh. The method used is a quantitative approach with a survey of 50 consumers who have purchased Korean Food products in Banda Aceh, employing a Likert scale questionnaire (1-5). Data were analyzed using multiple linear regression through SPSS. The results indicate that product quality has a significant positive influence on purchasing decisions (β = 0.363, p < 0.018), as does consumer trust (β = 0.091, p < 0.025), with an R² of 0.127, explaining 12.7% of the variation in purchasing decisions. The conclusion is that product quality and consumer trust jointly influence purchasing decisions for Korean Food in Banda Aceh, with product quality as the dominant factor. Suggestions for business operators include improving raw material quality standards and building trust through transparent promotions, while future research should expand the sample or use mixed methods.
Pengaruh Green Finance, Kinerja Lingkungan dan Good Corporate Governance terhadap Nilai Perusahaan: Studi Empiris pada Perusahaan Sektor Energi yang Terdaftar di Bursa Efek Indonesia (BEI) Periode 2020 - 2024 Anisa Fitriani; Fathihani Fathihani
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 3 (2026): Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i3.8125

Abstract

Firm value reflects investors’ assessment of a company’s performance and future prospects. This study aims to analyze the effect of Green Finance, Environmental Performance, and Good Corporate Governance on Firm Value in energy sector companies listed on the Indonesia Stock Exchange (IDX) during the 2020–2024 period. This study employed a quantitative approach with a descriptive-verificative method using secondary data obtained from annual reports, sustainability reports, and other relevant publications. The population consisted of 89 energy sector companies listed on the IDX, and 21 companies were selected through purposive sampling, resulting in 105 observations. Green Finance was measured using the Green Coin Rating (GCR) index, Environmental Performance was measured using the PROPER rating, Good Corporate Governance was proxied by the proportion of independent commissioners, and Firm Value was measured using Price-to-Book Value (PBV). Data were analyzed using classical assumption tests and multiple linear regression with SPSS 27. The results indicate that Green Finance and Good Corporate Governance have a positive and significant effect on Firm Value, while Environmental Performance has no significant effect on Firm Value. These findings suggest that the implementation of sustainable finance practices and effective corporate governance can enhance firm value by increasing investor confidence, whereas environmental performance alone has not yet become a determining factor in firm valuation within Indonesia’s energy sector.

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