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Contact Name
Ida Ida
Contact Email
jurnal.manajemen@eco.maranatha.edu
Phone
+62222-2012186
Journal Mail Official
jurnal.manajemen@eco.maranatha.edu
Editorial Address
Jl. Prof. drg. Surya Sumantri, M.P.H. No. 65 Bandung - 40164, Jawa Barat, Indonesia
Location
Kota bandung,
Jawa barat
INDONESIA
Jurnal Manajemen Maranatha
ISSN : 14119293     EISSN : 25794094     DOI : http://doi.org/10.28932/jmm
Core Subject : Economy, Science,
Focus and scope of Jurnal Manajemen Maranatha areas include marketing management, financial management, human resource management, operation management, and entrepreneurship. JMM accepts articles in the form of quantitative and qualitative research results, conceptual studies, and various other similar scientific papers.
Articles 345 Documents
Pengaruh Strategi Biaya Rendah dan Diferensiasi terhadap Keberhasilan PT Tahu Tauhid Vina Merliana; Albert Kurniawan
Jurnal Manajemen Maranatha Vol 15 No 2 (2016)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i2.16

Abstract

This study discusses the company PT TAHU TAUHID Lembang in the city, the researchers are interested in doing research on this company, as the company is one part of the changes to the types of food in the know begin by providing a variety of flavors to him. The factory is well know for success in business, the company's emphasis on increasing the efficiency and utilization of external circumstances, while also maintaining its uniqueness PT TAHU TAUHID. To the authors to take the title of the thesis about Influence Strategies (Low Cost and Differentiation) the success of the business. The purpose of this study was todetermine a low cost to determine the success of PT TAHU TAUHID Lembang, and to determine the differentiation strategy of competitive advantage held by PT TAHU TAUHID Lembang. In the sampling method nonprobability sampling is saturatedwith 75 employees. The results from 75 employees to prove that the competitive advantage of Differentiation shows more influence on the success of its PT TAHU TAUHID, whereas Low cost does not significantly affect the success of PT TAHUTAUHID.Keywords: Strategies Competitive Advantage, Low Cost, Differentiation, The success of the business.
Analisis Deskriptif Kepemimpinan Managerial Grid di Lingkungan Perguruan Tinggi Albert Kurniawan
Jurnal Manajemen Maranatha Vol 15 No 2 (2016)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i2.17

Abstract

The aim of the research is to describe and analyze the appropriate leadership style students in accordance with managerial grid view. Dimension managerial grid are concerned for Relationship Orientation and Task Orientation.This study using explanatory method with quantitative approach. The data were obtained using questionnaire and observation. This research is using non probability method which is Puposive Sampling and it took 67 students. The resultshave shown Leadership Grid 67 students. The results of the research reveal that students implements leadership style of managerial grid of (8,2) (7,9). This is indicated by mean score of subordinate orientation, i.e. 8,2 and mean score of taskorientation, i.e. 7,9.Keywords: Leadership Style, Managerial Grid, Relationship Orientation, Task Orientation
Pengaruh Service Quality (Tangible, Empathy, Reliability, Responsiveness dan Assurance) terhadap Customer Satisfaction: Penelitian pada Hotel Serela Bandung Yunus Alaan
Jurnal Manajemen Maranatha Vol 15 No 2 (2016)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i2.18

Abstract

In the past the service companies lagged behind manufacturing company in the field of the use of marketing as a service company was small, or are business professionals who do not use marketing or face a lot of demand or a little competition, but at the present time services is an important area, where a sector services provide a major contribution in Indonesia. Increase the number of service providers has resulted in increased competition in the services sector, including thehotel services provider, in order to win the competition, service providers need to provide maximum satisfaction to the consumer ,. This study aims to examine and analyze whether quality of service along with the dimensions of quality of servicehas an influence on customer satisfaction. Research conducted on Serela Hotel Bandung by taking a sample of 100 consumers then testing the feasibility of data using SPSS and then do regression testing. The results showed that the effect ofservice quality on customer satisfaction by 35.80%. While the dimensions of the quality of service that has is tangible (30.25%) and reliability (26.41%) on customer satisfaction. So tangible to have the most impact on customer satisfaction.Keywords: Assurance, Customer Satisfaction, Empathy, Reliability, Responsiveness, Service Quality, Tangible
Social Capital sebagai Mediator antara Trust dan Knowledge Sharing Studi Empiris di Minimarket Sri Raharso
Jurnal Manajemen Maranatha Vol 15 No 2 (2016)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i2.19

Abstract

The objective of this study is to identify the relation between trust, social capital, and knowledge sharing of mini market employee in Bandung. Employee have to depend on trust in their cooperative activities to justify their expected benefits from the knowledge sharing. Hence, cooperative act as mediator between trust and knowledge sharing. Knowledge sharing is an activity through which knowledge (namely, information, skills, or expertise) is exchanged among people, friends, families, communities or organizations; they are social processedfacilitated by social capital. The results of the analysis highlight significance relationship between trust – knowledge sharing and trust – knowledge sharing via social capital as mediator. As a result, trust is highly overrated as a main driver of knowledge sharing. Hence, social capital plays important role in knowledge sharing process, not trust.Keywords: trust, social capital, knowledge sharing
Index Jurnal Volume 15 admin .
Jurnal Manajemen Maranatha Vol 15 No 2 (2016)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i2.20

Abstract

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Financial Literacy of College Students: Determinants and Implications Amelina Apricia Sjam
Jurnal Manajemen Maranatha Vol 15 No 1 (2015)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i1.23

Abstract

Penelitian ini melakukan survei terhadap 150 orang mahasiswa untuk menilai literasi keuangan mereka; keterkaitan antara tingkat literasi dengan karakteristik mahasiswa; dan dampak literasi terhadap perilaku keuangannya. Hasil survei menunjukkan bahwa mahasiswa menjawab pertanyaan dengan benar rata-rata sebesar 49.32%. Pria, mahasiswa tingkat awal, tidak tinggal bersama orang tua, dan memiliki IPK kurang dari 2,50 memiliki tingkat literasi keuangan yang paling rendah. Mahasiswa dengan pengetahuan keuangan yang kurang memadai cenderung menunjukkan perilaku keuangan yang tidak tepat, terutama dalam mempersiapkan dana darurat. Dapat disimpulkan bahwa pengetahuan mahasiswa akan pengelolaan keuangan pribadi tidak memadai. Rendahnya tingkat literasi keuangan akan membatasi kemampuan mereka dalam membuat keputusan keuangan. Kata-kata kunci: literasi keuangan, perilaku keuangan, mahasiswa.
Persepsi Kualitas Layanan Museum di Indonesia: Sebuah Studi Observasi Alexander Joseph Ibnu Wibowo
Jurnal Manajemen Maranatha Vol 15 No 1 (2015)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i1.24

Abstract

This study aims to explore the perceived service quality of museum in Indonesia, particularly related to its service facilities. We conduct an observation study to monitor the behavior of visitors and museum facilities. In addition, weconduct in-depth interviews with a number of visitors and museum officials. The study found that service facilities already meet the expectations of visitors, such as air conditioning, building’s architecture, garden design, and collection completeness. However, there are also facilities that do not meet the expectations of visitors, such as the lighting toilets, and tour guide. The most important contribution of this studyis a theoretical model of perceived service quality in the context of museum. Further quantitative study could be done to test the model empirically.Keywords: Perceived Service Quality, Satisfaction, Marketing, Museum, Indonesia
Analisis Faktor-Faktor yang Mempengaruhi Rasio Pembayaran Dividen pada Perusahaan yang Terdaftar di Bursa Efek Indonesia Gayatri Kurnia Utami; Robin Robin
Jurnal Manajemen Maranatha Vol 15 No 1 (2015)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i1.25

Abstract

This research aims to examine the factors that affect company’s dividend payout ratio in context of Indonesia. The object of this research are companies listed on Indonesia Stock Exchange (BEI) in the period from 2009 to 2013. The companiesused as a sample in this study is companies that regularly pay dividend for five years. This research used purposive sampling method, sample that meet the criteria are 20 firms or 100 observations data.The results of this study are firm size andprofitability is positive significant influence, cash flow is negative significant influence, and corporate tax, growth in sales, financial leverage, and market to book value is not significant.Keywords: Dividend Payout Ratio, Firm Size, Corporate Tax, Profitability,Market to Book Value, Growth Sales, Cash Flow, Financial Leverage
Pengaruh Kepemilikan Institusional terhadap Kebijakan Dividen, dan Harga Saham Lita Kurniawati; Sahala Manalu; Rony Joyo Negoro Octavianus
Jurnal Manajemen Maranatha Vol 15 No 1 (2015)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i1.26

Abstract

This study aimed to get empirical evidence about the influence of institutional ownership on dividend policy and stock prices in the property and real estate companies. Data were analyzed using simple linear regression. These results indicate that (1) institutional ownership significant positive effect on dividendpolicy, where the higher ownership by institutions owned property and real estate company on the Stock Exchange, the higher dividends paid, (2) institutional ownership have a positive significant effect on stock prices, where the size of theshareholding by institutions on property and real estate company on the Stock Exchange will have an impact on stock price change.Keywords: Institutional Ownership, Dividend Policy, Stock Prices, and Property and Real Estate Company.
Corporate Governance, Capital Structure and Shareholder Value of Indonesian Stock Exchange Firms Johny Budiman
Jurnal Manajemen Maranatha Vol 15 No 1 (2015)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v15i1.27

Abstract

Tujuan penelitian ini adalah menilai hubungan antara tata kelola perusahaan dan nilai pemegang saham dengan sturktur modal sebagai mediator. Sampel dalam penelitian ini adalah 231 perusahaan yang terdaftar di Bursa Efek Indonesia untuk periode 2000 – 2012 yang diuji secara empiris. Data panel dinamis dipakai untuk menguji hubungan antara tata kelola perusahaan dan nilai pemegang saham dengan struktur modal sebagai variabel mediasi. Hasil penelitian menunjukkan bahwa komposisi dewan, kepemilikan dewan, kepemilikan institusidan profitabilitas berpengaruh secara signifikan terhadap nilai pemegang saham (Tobin’s q) dengan rasio hutang sebagai variabel mediasi. Penelitian ini memberikan bukti empiris bagi karakteristik dewan dan struktur kepemilikan untuk meningkatkan struktur modal perusahaan dan nilai pemegang saham bagi perusahaan publik di Indonesia dan akan bermanfaat bagi lembaga pembuat keputusan, praktisi bisnis dan akademisi.Kata kunci: Bursa Efek Indonesia, Tata kelola Perusahaan, Struktur Modal,Tobin’s q

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