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International Journal of Social Welfare and Family Law
Published by Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia
ISSN : 30474841     EISSN : 30477727     DOI : https://doi.org/10.62951/ijsw.v2i3
Core Subject : Social,
Social Sciences
International Journal of Social Welfare and Family Law [e-ISSN : 3047-7727, p-ISSN : 3047-4841] is an open access Journal published by the APPISI (Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia). This journal accepts manuscripts based on empirical research results, new scientific literature review, and comments/ criticism of scientific papers published by International Journal of Social Welfare and Family Law. This journal is a means of publication and a place to share research and development work in the field of Social Welfare and Family Law. Articles published in International Journal of Social Welfare and Family Law are processed fully online. Submitted articles will go through peer review by a qualified international Reviewers. Complete information for article submission and other instructions are available in each issue. International Journal of Social Welfare and Family Law publishes 4 (four) issues a year in January, April, July and October, however articles that have been declared accepted will be queued in the In-Press issue before published in the determined time
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 91 Documents
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Strengthening Regional Disaster Management Governance through a Risk-Based Policy Framework Dede Mirza; Erinaldi Erinaldi; Wafa Adilla
International Journal of Social Welfare and Family Law Vol. 1 No. 1 (2024): January : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v1i1.588

Abstract

This study examines the strengthening of regional disaster management governance through a risk-based policy framework, focusing on the role of local governments in disaster-prone areas. The object of the study is the disaster management system implemented by the Dumai City Regional Disaster Management Agency (BPBD), which faces various potential natural and non-natural disasters. Although national and regional regulatory frameworks are in place, disaster management practices at the regional level still tend to be reactive, partial, and not fully based on comprehensive risk analysis. Therefore, this study aims to identify key issues in regional disaster management governance and analyze the role of risk-based policies in strengthening institutional effectiveness, cross-sectoral coordination, and disaster preparedness. This study uses a qualitative descriptive approach with data collection techniques through in-depth interviews with BPBD officials, relevant stakeholders, and community representatives in disaster-prone areas, supported by field observations and documentation studies of policies, disaster risk assessment documents, and institutional reports. Data analysis was conducted using thematic analysis methods to identify patterns related to governance structures, policy implementation, and disaster risk management practices. The study results indicate that disaster management governance in Dumai City has shown progress in regulatory aspects and emergency response capacity, but there are still weaknesses in the integration of risk into development planning, inter-agency coordination, community participation, and mitigation and prevention efforts. This study concludes that the implementation of a risk-based policy framework can encourage more anticipatory, integrated, and sustainable disaster management governance, and provides important implications for the formulation of public policy at the regional level.
Effectiveness of Public Service Policy Implementation: Analysis of Service Quality Influence on Fish Farmers' Satisfaction with Trust Mediation at UPTD BBIAT Pekalongan Fahrudin Fahrudin; Karmanis Karmanis; Charis Christiani
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.596

Abstract

This study aims to analyze the effectiveness of public service policy implementation at the Regional Technical Implementation Unit of the Freshwater Fish Cultivation Center (UPTD BBIAT) in Pekalongan Regency, focusing on the influence of service quality on fish farmers' satisfaction mediated by trust. The research employs a mixed-methods approach with a concurrent embedded design, combining a survey of 40 fish farmers and in-depth interviews with 5 key informants from the UPTD and Agency levels, along with observation and document analysis. The theoretical framework is built on New Public Service Theory, Policy Implementation Theory, and the SERVQUAL, trust, and public satisfaction concepts. The research findings indicate that all three variables are in the high category with robust and significant positive correlations: service quality with trust, service quality with satisfaction, and trust with satisfaction. Trust has been shown to play a strong mediating role in the relationship between service quality and fish farmers' satisfaction. The assurance and empathy dimensions are the strengths of UPTD BBIAT, while tangibles and reliability require improvement through infrastructure modernization and enhanced consistency in seed availability. Theoretically, this research confirms the applicability of the SERVQUAL model and trust theory in the context of public services in the fisheries sector. In practice, it provides strategic recommendations to improve policy implementation effectiveness through infrastructure strengthening, human resource development, service digitalization, and enhanced institutional coordination.
Policy Implementation of the Free Nutritious Meal Program Through Collaborative Governance: A Study of the National Nutrition Agency in Kendal Regency Muhammad Faris Maulana; Rini Werdiningsih; Karmanis Karmanis
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.597

Abstract

This study aims to analyze the implementation of the Free Nutritious Meal Program through a collaborative governance framework in Kendal Regency using a mixed-methods approach with a convergent parallel design. Quantitative data collected from 34 respondents were analyzed using descriptive statistics and Pearson correlation analysis, while qualitative data obtained from five key informants were analyzed thematically. The results reveal very strong and statistically significant correlations (p < 0.001) among cross-sectoral coordination, stakeholder roles, community participation, and accountability–transparency, indicating that collaborative synergy is a decisive factor in successful policy implementation. The Kruskal–Wallis test indicates consensus across professional groups (p> 0.05). However, qualitative findings uncover a paradox of coordination without communication: implementers internalize coordination as a functional operational reality, while beneficiaries experience informational alienation. The resulting collaborative configuration can be characterized as technocratic–instrumentalist—technically effective yet weak in terms of social legitimacy. This study underscores that implementing social policy requires collaborative governance that is not only coordinative but also communicative and deliberative. Policy implications include strengthening dialogic public communication, transforming consultative participation into deliberative engagement, and promoting participatory transparency to foster shared understanding between bureaucratic systems and program beneficiaries.
Public Service Innovation through the Cheap Food Movement in Realizing Sustainable Food Security in Sorong City Gusniyati Abustan; Indra Kertati; Charis Christiani
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.602

Abstract

This research aims to analyze the implementation of public service innovations through the Cheap Food Movement in realizing sustainable food security in Sorong City. The research uses a qualitative approach, collecting data through in-depth interviews, observations, and documentation of key informants at the Sorong City Food Security Office, business actors, and beneficiary communities. Data analysis used the Miles and Huberman model, with triangulation of sources and methods to ensure data validity. The study results show that the Cheap Food Movement has increased community food accessibility through regular implementation, a coordinated distribution system, and partnerships with local farmers. Price affordability is achieved through cross-subsidization and a reduction of up to 30% of the market price in the distribution chain. The program's sustainability is supported by local economic empowerment and multi-stakeholder collaboration. The research implications inform the development of public service innovation models grounded in community needs. The study's limitations lie in its focus on a single region, which limits generalization. Recommendations aim to expand the program's scope, strengthen technology-based monitoring systems, and replicate models in other areas with similar conditions.
Legal Protection for Customers Resulting from Personal Data Leaks in Credit Agreements at PT Bpr Karya Sari Sedana
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.624

Abstract

The economy of a country, including Indonesia, is a system that encompasses all production, distribution, and consumption activities occurring within the country. In the economy, problems often arise that can affect the welfare of society. The problem formulation in this study is: How is the regulation and supervision of both internal and external banks carried out to prevent customer personal data leakage in credit agreements? And how is the responsibility of BPR Karya Sari Sedana towards the leakage of customer debtor data? The research method used is empirical legal research. The conclusion in the study is the protection of customer data against personal data leakage by understanding the forms of supervision from both internal and external parties conducted by the banking institution and referring to the OJK regulations that have been established, in order to minimize the recurrence of similar incidents and allow the public to conduct transactions safely without worrying about their personal data. Leaked by irresponsible individuals. The responsibility carried out by the banking sector currently, namely the Financial Services Authority Regulation Number 22 of 2023 concerning Consumer and Community Protection in the Financial Services Sector, also regulates consumer protection in the financial services industry. Forms in policies related to regulations in the banking world ensure that the public does not worry about their personal data.
Public Service Innovation Based on Digital Transformation as an Effort to Realize Smart Governance
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.626

Abstract

This research investigates how digital transformation contributes to innovation in public services as part of the move toward smart governance. The study employs a literature review approach by evaluating a variety of pertinent materials, which include global journals, scholarly books, and official publications from the years 2018 to 2025. Results show that digital transformation notably enhances the quality of public services regarding their efficiency, effectiveness, openness, and ease of access. The incorporation of technologies like e-government platforms, mobile apps, artificial intelligence, and big data analysis allows governments to provide services that are quicker and more responsive. Additionally, digital platforms foster public involvement by offering means for communication and participation in decision-making activities. Despite these advancements, there are still several obstacles to overcome, such as the digital divide, insufficient infrastructure, low levels of digital skills, and resistance to change within bureaucracy. These issues emphasize the need for cohesive strategies that include investment in technology, development of human resources, and regulatory assistance. The study concludes that digital transformation is vital for achieving smart governance; however, its effectiveness relies on the preparedness of infrastructure, institutions, and society to embrace digital advancements.
Disaster Management in Earthquake-Prone Countries: Lessons from the Public Administration Systems of Japan and the Philippines Wahyudi Mokobombang; Nurasia Natsir
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.636

Abstract

This study examines disaster management strategies in earthquake-prone countries, with a comparative focus on Japan and the Philippines as case studies for lessons applicable to public administration systems worldwide. Using a qualitative comparative analysis approach, the research evaluates institutional frameworks, policy instruments, community engagement mechanisms, and intergovernmental coordination systems deployed in both countries. Japan’s highly centralized yet locally adaptive Disaster Management Basic Act framework is contrasted with the Philippines’ decentralized National Disaster Risk Reduction and Management (NDRRM) system. Findings reveal that effective disaster management hinges on five critical pillars: strong legal frameworks, inter-agency coordination, investment in early warning systems, community resilience programs, and post-disaster recovery governance. The study further identifies that public trust, administrative capacity, and fiscal decentralization significantly influence disaster response outcomes. Lessons drawn from both countries offer practical recommendations for developing nations seeking to strengthen their disaster governance architectures. This research contributes to the growing body of knowledge on comparative public administration and disaster risk reduction, underscoring the imperative of integrated, adaptive, and community-centered governance frameworks in seismically active regions.
Implementation of SISKEUDES Online and CMS in Mar-tadana Village Financial Management
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.657

Abstract

This study aims to analyze the implementation of the Online Village Financial System Application (SISKEUDES) and Cash Management System (CMS) in village financial management and to identify the impacts of their implementation. This study employs a descriptive qualitative research design. Data were collected through interviews, observation, and documentation. The data analysis technique uses the Miles and Huberman model, which consists of data reduction, data display, and conclusion drawing. The informants in this study consisted of six people, namely the Head of Government Section of Pengkadan District, the Head of Martadana Village, the Village Secretary, the Head of Financial Affairs as the SISKEUDES Online operator, the Head of Government Section of Martadana Village as the budget activity implementer for village governance administration and community development, and the Head of Welfare and Services Section as the budget activity implementer for village development, community empowerment, and village emergency and urgent affairs. The findings indicate that the implementation of the SISKEUDES Online application in Martadana Village has been running well, although it is sometimes constrained by poor signal quality. This is evidenced by increasingly transparent and accountable village financial management, as well as by village officials who are greatly assisted in preparing financial reports. The use of Bank Kalbar's Cash Management System (CMS) has also been running well, as shown by the increasing efficiency and effectiveness of the village government in conducting financial transactions.
The Effectiveness of Population Service Innovation Through the Pecel Breakfast Program in Madiun Regency
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.659

Abstract

Public services in the digital era demand a more responsive and inclusive bureaucratic transformation to fulfill citizens' basic rights in population administration. In Madiun Regency, geographical constraints, complex bureaucracy, and low digital literacy are major challenges in service accessibility. In response, the Population and Civil Registration Office launched the "Sarapan Pecel" (Advanced Population Administration System in Rural Areas, Effective, Fast, and Direct Service) innovation, which decentralizes services to the village level through the use of Electronic Signatures (TTE) and the role of "Duta Pecel" as local operators. This study aims to analyze the effectiveness of the program using a descriptive qualitative approach through in-depth interviews, observations, and documentation studies. The results show that the "Sarapan Pecel" program is effective in reducing bureaucratic red tape, increasing time and cost efficiency for the community, and successfully overcoming geographical barriers. The role of village operators has proven crucial in mitigating technological culture shock and building public trust in the validity of digital documents. However, operational effectiveness still faces technical challenges such as internet network stability, electricity supply, and central server performance. As a recommendation, local governments need to strengthen physical infrastructure, regularly standardize technical competencies for village operators, and expand digital literacy strategies in a structured manner. The sustainability of these innovations depends on synchronizing the reliability of digital systems and strengthening the supporting ecosystem at the local level.
Community Empowerment through Community Governance in the Development of Creative Markets: A Case Study of the Ndonowati Tongue Market in Surabaya City Azizatul Kamaliyah Suwandi; Ika Devy Pramudiana; Sapto Pramono
International Journal of Social Welfare and Family Law Vol. 3 No. 2 (2026): April : International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i2.630

Abstract

This study examines the governance structure of Paguyuban Lidah Ndonowati and the development of Pasar Lidah Ndonowati as a community-based creative market in Surabaya, Indonesia, with a focus on the application of Edi Susanto’s (2005) empowerment framework. The framework, consisting of pemungkinan (enabling), penguatan (strengthening), perlindungan (protection), penyokongan (support), and pemeliharaan (maintenance), is utilized to assess how the paguyuban has contributed to the empowerment of local entrepreneurs and the sustainability of the market. The findings indicate that while the paguyuban has successfully enabled market participation, strengthened entrepreneurial capacities, and protected local interests, challenges in achieving equitable resource distribution, active participation, and adaptation to change remain. This study highlights the critical importance of collaborative governance, inclusive participation, and adaptive governance in fostering the growth of creative economies in urban communities. The research also suggests areas for improvement, particularly in addressing disparities in access to resources and ensuring long-term sustainability. The results contribute to the understanding of community-based governance as a tool for promoting economic resilience and sustainable community development. Future research should explore ways to further enhance participation and adaptability within community-based creative markets to ensure their continued success.

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