cover
Contact Name
Handri Maika Saputra
Contact Email
gpijournal@gmail.com
Phone
+6285365202765
Journal Mail Official
gpijournal@gmail.com
Editorial Address
Jl. Palarik, Aie Pacah, Kec. Koto Tangah, Kota Padang, Sumatera Barat, 25176
Location
Kota padang,
Sumatera barat
INDONESIA
Miracle Get Journal
ISSN : -     EISSN : 30478839     DOI :  http://doi.org/10.69855/miracle
Core Subject : Health,
Miracle Get Journal is an open access and peer-reviewed journal. It refers to the word "MIRACLE" which stands for Manager, Innovator, Researcher, Apprenticer, Communitarian, Leader, and Educator. These components have important roles and functions required in the field of Public Health. Through Miracle Get Journal, we are committed to advancing knowledge in the field of Health Administration and Policy, Epidemiology and Biostatistics, Health Promotion and Behavioral Science, Environmental Health and Sanitation, Occupational Health and Safety, Maternal, Child, and Reproductive Health, Public Health Nutrition and Nutrition, Health Information and Public Health Technology, Multidisciplinary Research Related to Public Health, and Public Health Practice and Community Service. We also aim to encourage collaboration among researchers and provide a space for in-depth discussions on current issues. Miracle Get Journal is a national journal that publishes high-quality articles reviewed by experts in their field. Miracle Get Journal is used to publish research published every month February, May, August, and November.
Articles 1 Documents
Search results for , issue "Vol 3 No 1 (2026): February, 2026" : 1 Documents clear
Enhancing the Implementation of the Mapping, Outreach, Advocacy, and Registration (PESIAR) Program through a Lean Six Sigma Approach : A Qualitative Study Maihendra; Arsaythamby Veloo; Mohamad Fazali bin Ghazali
Miracle Journal Get Press Vol 3 No 1 (2026): February, 2026
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/mgj.v3i1.451

Abstract

Universal Health Coverage (UHC) remains a major global health policy objective, yet many countries still encounter implementation challenges that hinder equitable service coverage and financial protection at the local level (World Health Organization & World Bank, 2025). In Indonesia, the national health insurance program managed by BPJS Kesehatan has achieved significant expansion; however, disparities across regions and gaps in enrollment and active participation persist within the decentralized governance system (Agustina et al., 2019). To address these challenges, BPJS Kesehatan introduced the PESIAR program (Mapping–Outreach/Sweep–Advocacy–Registration), an outreach-based enrollment strategy emphasizing cross-sector collaboration and operational effectiveness (BPJS Kesehatan, 2023). This qualitative case study examines how Lean Six Sigma (LSS) supports the strengthening of PESIAR implementation at the Bukittinggi Branch, West Sumatra. Data were collected through semi-structured interviews, field observations, and document analysis, and were thematically analyzed using a DMAIC framework (Define–Measure–Analyze–Improve–Control) (Antony et al., 2019). Findings show that LSS enhances program implementation by improving governance processes, clarifying stakeholder responsibilities, and strengthening performance measurement systems. Expanding JKN membership is therefore influenced not only by outreach intensity but also by structured, data-driven management approaches. Continuous improvement emerges as a key requirement for managing complex, multi-stakeholder health programs aimed at achieving UHC. Lean Six Sigma further contributes by fostering an organizational culture that continuously identifies and addresses operational challenges, supporting sustainable health system governance (Purdue University, 2024).

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