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INDONESIA
Journal of Information Systems and Business Technology
Published by PT Jurnal Cendekia Indonesia
ISSN : -     EISSN : 31098886     DOI : -
Core Subject : Science,
Computer Science & IT Library & Information Science
Journal of Information Systems and Business Technology (JISBT) adalah jurnal ilmiah yang didedikasikan khusus untuk pengembangan keilmuan di bidang Sistem Informasi. Jurnal ini menjadi wadah untuk penyebaran hasil penelitian, inovasi teknologi, serta pemikiran kritis yang berfokus pada penerapan dan pengembangan sistem informasi dalam berbagai konteks bisnis dan organisasi. Jurnal ini bertujuan untuk menjadi referensi utama bagi akademisi, peneliti, dan praktisi yang bergerak di bidang Sistem Informasi, serta menjadi sarana kontribusi terhadap peningkatan literasi teknologi dan manajemen informasi di era digital. Journal of Information Systems and Business Technology (JISBT) diterbitkan sebanyak empat kali dalam setahun, yaitu pada bulan Juni, Agustus, Oktober, dan Desember. Semua publikasi dalam JISBT bersifat akses terbuka, memastikan bahwa setiap artikel tersedia secara daring tanpa biaya berlangganan. JISBT menerima artikel ilmiah orisinal yang relevan dengan topik-topik berikut dalam bidang Sistem Informasi: Manajemen Sistem Informasi Strategi Sistem Informasi dalam Bisnis Sistem Informasi Keuangan dan Akuntansi Sistem Informasi Pemasaran Sistem Informasi Sumber Daya Manusia E-Commerce dan Sistem Transaksi Digital Customer Relationship Management (CRM) Business Intelligence dan Analitik Data Big Data dan Sistem Pendukung Keputusan Keamanan Informasi dan Keamanan Siber Integrasi Sistem dan Interoperabilitas Audit Sistem Informasi dan Tata Kelola TI Rekayasa Perangkat Lunak untuk Sistem Informasi Desain UI/UX dan Pengalaman Pengguna Data Mining dan Machine Learning untuk Sistem Informasi Inovasi dan Transformasi Digital Cloud Computing dalam Implementasi Sistem Informasi Internet of Things (IoT) dalam Sistem Informasi Enterprise Resource Planning (ERP) Topik lain yang relevan dengan Sistem Informasi Catatan: Artikel yang dikirimkan harus bersifat orisinal, memiliki sitasi yang benar, dan belum pernah dipublikasikan sebelumnya, baik secara cetak maupun digital.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 64 Documents
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Analisis Dan Pengujian Test Case  Rancang Bangun Aplikasi Helpdesk Ticketing Berbasis Web Dengan Metode Scrum Dhimas Suryo Laksono; Chairul Anwar
Journal of Information Systems and Business Technology Vol 1 No 3 (2025): Journal of Information Systems and Business Technology
Publisher : PT Jurnal Cendekia Indonesia

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Abstract

Managing customer complaints and service requests often encounters obstacles in manual systems, such as delayed response times, lost ticket data, and the absence of status tracking. This research aims to design and develop a web-based helpdesk ticketing application to automate ticket management processes more efficiently.The development method adopts the waterfall approach, encompassing requirements analysis, system design (including UML diagrams such as use case, class, sequence, and activity), implementation using the PHP framework, MySQL database, and Bootstrap for responsive interfaces. The application supports key features like ticket creation by users, ticket assignment to agents, real-time status tracking, email notifications, and analytical reports.Testing results indicate the application operates optimally with a 95% success rate on functional and non-functional tests, and an average response time under 2 seconds. The application successfully enhances helpdesk management efficiency by up to 40% based on simulated data. In conclusion, this system is feasible for implementation in organizations with high ticket volumes, with suggestions for further development such as AI integration for ticket prioritization.
Pengembangan Sistem Presensi Mahasiswa Berbasis RFID Menggunakan KTM di Universitas Pamulang Nazwa Nur Farida; Amelia Sari; Zahrani Putri Solehah
Journal of Information Systems and Business Technology Vol 1 No 3 (2025): Journal of Information Systems and Business Technology
Publisher : PT Jurnal Cendekia Indonesia

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Abstract

This study aims to develop and evaluate the effectiveness of a student attendance system based on Radio Frequency Identification (RFID) using Student Identity Cards (KTM) as an alternative to the manual attendance method commonly used at the Faculty of Informatics Engineering, University of Pamulang. The manual attendance process has several limitations, including slow processing time, potential fraud, data entry errors, and lack of integration with academic systems. This research employs a quantitative approach with a field experiment method involving 60 students and 3 lecturers as respondents. The developed RFID attendance system was tested based on speed, accuracy, and user perception. The results indicate that the RFID system significantly accelerates the attendance process from 20–25 seconds to only 2–3 seconds per student. The system also achieves an accuracy rate of 98.5%, effectively minimizing recording errors and eliminating attendance fraud.
Pengujian Fungsionalitas Sistem Administrasi Sekolah Berbasis Web (Administrasi Sekolah Web-App) Metode Blackbox Testing Menggunakan Standar ISO/IEC 29119 Rivalno Putra Mulya; Muhammad Adib Iktimal; Chairul Anwar
Journal of Information Systems and Business Technology Vol 1 No 4 (2025): Journal of Information Systems and Business Technology
Publisher : PT Jurnal Cendekia Indonesia

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Abstract

Manual management of school administration data involving physical documents or spreadsheets often leads to data inconsistency, potential duplication, and operational inefficiency. The Web-App School Administration System was developed as a web-based solution for managing digital and summarized Student, Teacher, and Subject Data. This study aims to test the system's core functionality. The testing scope includes the authentication module (Login) and CRUD (Create, Read, Update, Delete) operations on master data. The testing method used is Blackbox Testing utilizing Equivalence Partitioning (EP) and Boundary Value Analysis (BVA) techniques. Testing and reporting procedures are implemented in accordance with the principles of the ISO/IEC/IEEE 29119 standard. The test results indicate that the Web-App School Administration System functions according to the specified functional specifications, provides a high level of operational feasibility, and is an effective alternative to replacing conventional school administration procedures.
Penerapan Black Box Testing Berstandar ISO 29119 Pada Aplikasi Perpustakaan Dari Repositori Github Sabilal Muhtadin; Shadam Jodian Saputra; Chairul Anwar
Journal of Information Systems and Business Technology Vol 1 No 3 (2025): Journal of Information Systems and Business Technology
Publisher : PT Jurnal Cendekia Indonesia

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Abstract

The utilization of open-source software from public repositories like GitHub is increasingly prevalent in institutional system development. However, this software is often adopted without adequate quality validation processes, posing risks of functional failure in production environments. This study aims to verify the quality of a web-based "Library Information System" sourced from GitHub by implementing the international standard ISO/IEC/IEEE 29119. The methodology employed is Black Box Testing, adhering to the ISO 29119-2 dynamic test process model and ISO 29119-3 documentation structure. Testing focused on three crucial modules: library data management, user authentication, and circulation. The results indicate that out of 30 designed test cases, the system achieved a pass rate of 87%. Four major incidents were identified, including a logic flaw in book stock validation that allowed negative transactions. The implementation of the ISO 29119 standard proved effective in providing structured documentation and enhancing defect traceability.

Page 7 of 7 | Total Record : 64

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