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INDONESIA
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Published by Pusat Riset dan Inovasi Nasional
ISSN : 28089383     EISSN : 28088980     DOI : 10.55606
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
Jurnal JUPSIM = E-ISSN : 2808-9383 P-iSSN :2808-8980 di https://journalcenter.org/index.php/jupsim adalah peer-reviewed journal yang mempublikasikan artikel-artikel ilmiah dari berbagai disiplin ilmu manajemen informatika. Artikel-artikel yang dipublikasikan di Jurnal JUPSIM meliputi hasil-hasil penelitian ilmiah asli (prioritas utama). Tujuan jurnal ini adalah untuk menerbitkan artikel berkualitas yang didedikasikan untuk semua aspek perkembangan terkini di bidang Sistem Informasi dan Manajemen Bisnis, cakupannya mencakup seperti : Sistem Informasi Manajemen Bisnis IT Audit & Assessment Programming & Algorithm Big Data Data Mining Cloud Computing Smart City IoT (Internet of Things) Tata Kelola SI
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 309 Documents
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Evaluasi Kinerja Web Haji dan Umrah NSK Group Pekanbaru Perspektif Pengguna Menggunakan Framework Cobit 2019
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 1 (2024): Januari : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i1.2461

Abstract

This research is grounded in the importance of websites in providing services for Hajj and Umrah pilgrimages, reflecting the role of technological advancement in delivering information and facilities to pilgrims. The primary aim of this study is to understand the role of websites in facilitating Hajj and Umrah services and to evaluate their effectiveness in enhancing the experiences and satisfaction of pilgrims. A qualitative descriptive methodology was employed, gathering data through direct observation and questionnaires, supplemented by an analysis of relevant literature. The findings indicate that effective and user-friendly websites enhance pilgrim experiences and simplify the processes of booking, accommodation, and transportation. An analysis using the COBIT 2019 framework underscores the significance of IT management in improving website performance. The implications of this study highlight the need for continuous innovation and improvement in data security, incident management, and business process efficiency of websites to increase customer satisfaction and ensure the efficient and secure provision of Hajj and Umrah services.
Audit Tata Kelola Teknologi Informasi Pada PT. XXX Menggunakan COBIT 2019 Dengan Domain Build, Acquire And Implement01
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2660

Abstract

The rapidly growing development of Information Technology today has affected various business sectors. One of them is the manufacturing industry as carried out by PT. XXX. PT. XXX is one of the companies that has implemented information technology as a strategy to compete in the company's business. However, the information technology implemented is still not effective in achieving the company's goals. This study aims to evaluate IT governance at PT. XXX using the COBIT 2019 framework. COBIT is an internationally recognized framework for effective and efficient IT governance. This study uses a qualitative evaluation method, by collecting data through interviews with relevant parties at PT. XXX, as well as analysis of documents and policies related to IT governance. This data is then analyzed and compared with the COBIT 2019 framework to identify gaps and areas that need improvement. After the analysis, it was found that the objective that could be evaluated or audited was Managed Programs and Projects, BAI01. In this research, the results of the capability level on the PT XXX website were obtained at level 4 with an achievement value of 91%.
Analisis Metode SAW-WP-TOPSIS Dan Borda Count Pada Sistem Pendukung Keputusan Pemilihan Supervisor
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2689

Abstract

A supervisor is a person who is responsible or has the authority to regulate the procedures for carrying out tasks in a company. The supervisor is the expert of all experts. Due to the important role of a supervisor, the selection of a supervisor must be appropriate, this can sometimes be a problem, if there are many candidates with the same abilities. To solve this problem, a Decision Support System (DSS) approach is used. The criteria used are: age, length of work, performance and absenteeism. This research uses 4 SPK methods, namely the SAW, WP, TOPSIS and borda count methods. Of the four methods, we will compare which method is more relevant for solving this problem using the Hamming Distance method. The results of this research show that the WP method is the most relevant method with the smallest percentage, namely, 47.15%, which means the WP method has the smallest level of nonconformity compared to the other 3 methods, namely SAW 56.81%, TOPSIS 82.95% and borda count 52.72%.
Sistem Rekomendasi Produk Sunscreen Berdasarkan Jenis Kulit Menggunakan Metode Forward Chaining Dan Profile Matching
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2704

Abstract

Skin, as the outermost organ that protects the human body, is susceptible to exposure to external factors such as UV rays, pollution and chemicals, which can have a negative impact and worsen its appearance. Therefore, protecting the skin by using sunscreen is important. The diversity of sunscreen products and skin types sometimes makes it difficult for consumers to choose the right product. To overcome this problem, forward chaining and profile matching methods are applied. Forward chaining is used to determine facial skin type based on existing symptoms to reach conclusions. Next, the Profile Matching method is used to recommend sunscreen products that suit user preferences, by selecting the best alternative based on existing criteria. It is hoped that this research can provide solutions for consumers in choosing the right sunscreen according to their skin type, minimize skin problems that may arise, and increase the comfort of using the product. It is hoped that this research can provide solutions for consumers in choosing the right sunscreen according to their skin type, minimize skin problems that may arise, and increase the comfort of using the product.
Evaluasi Kepuasan Pengguna Aplikasi Kai Access Menggunakan Model End User Computing Satisfaction (EUCS)
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2717

Abstract

In the rapidly advancing era of globalization, technology plays a pivotal role in various facets of life, offering manifold benefits. Serving as a vital component in daily tasks and responsibilities, technology has become indispensable. PT. Kereta Api Indonesia has harnessed technological advancements through the KAI Access application, providing customers the convenience of booking train tickets and accessing railway services without the need for physical queues. Despite these advantages, the KAI Access application has garnered low ratings on the Play Store. To enhance user experience and align it with expectations, it is imperative to gauge user satisfaction. This thesis seeks to ascertain the satisfaction level of KAI Access application users by employing Doll & Turkzadeh's End User Computing Satisfaction (EUCS) model, incorporating variables such as Content, Accuracy, Format, Ease of Use, and Timeliness. A sample comprising 400 respondents, specifically those who have previously utilized the KAI Access application, underwent SEM-PLS evaluation utilizing SmartPLS software. The assessment revealed that Content, Format, and Timeliness exert a significant influence on user satisfaction, whereas Accuracy and Ease of Use lack a substantial impact.
Penerapan Jaringan Bisnis Legenda Kopi Pada Marketplace Aplikasi Facebook Sebagai Platform Jaringan Bisnis
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 1 (2024): Januari : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i1.2728

Abstract

Social media platforms have now developed over time, now social media is not only used as a way of communicating and sharing information, now social media provides a place for business people to develop their business and promote their products easily at no cost. By utilizing the Facebook marketplace, a company will have a strong business network. This article discusses the application of the coffee legend business network on the Facebook application marketplace as a networking platform in the digital era. The method used in this article is a qualitative method which is done by collecting information through various literature in several journals related to the title of this article. The results of the analysis through literature are building broad business applications in the digital era using the Facebook marketplace platform.
Analysis of The Digital Printing Business Network of Business Entities Own Cicangkang Hilir Village
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2729

Abstract

BUMDes (Village-Owned Enterprises) is an economic institution that regulates rural resources. Each village has the potential for both natural resources and human resources that need to be developed by BUMDes. One of the village potentials that needs to be maximized is graphic design services. One form of graphic design service is the Digital Printing business. Maximizing village potential can be done by establishing an extensive business network, so that any work that comes from the village quickly spreads and looks attractive to the general public. Therefore, this research tries to explore the application of the Digital Printing business in Cicangkang Hilir Village, starting from the application of business networks, production processes, marketing strategies, to the influence on the income of BUMDes Cicangkang Hilir. This research uses several concepts such as business networks, production, marketing strategies, and distribution channels. This research uses a qualitative descriptive research approach. The BUMdes studied in this research is called SERUMPUN, which has several Digital Printing products. SERUMPUN Has a business network, namely the Cicangkang Hilir Village Government and raw material suppliers. The production flow carried out by SERUMPUN is design selection, print production and finishing. SERUMPUN divides marketing segmentation based on geographic, demographic and psychographic segmentation. The marketing targets of cognate are local businesses, creative businesses, creative individuals, community organizations, community-based entrepreneurs, individuals who care about the environment, event markets, and weddings. SERUMPUN positions itself as a printing service business that shows creativity, innovation and social responsibility. SERUMPUN uses distribution channels, namely physical locations/printing outlets, Whatsapp, and digital payments. The presence of an extensive business network in the local area means SERUMPUN is able to develop a distribution network efficiently to connect their work to various sales points or strategic locations that have many customers. The presence of SERUMPUN turned out to be quite influential in increasing the income of BUMDes Cicangkang Hilir. A solid partnership network allows SERUMPUN to receive business promotion support from the government, and the opportunity to implement joint projects that have a broad impact on society.
Pengaruh Media Sosial Instagram Terhadap Kewaspadaan Masyarakat: (Studi Kasus Pada Akun Instagram @Depok24jam)
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2763

Abstract

Over the years, Depok has been negatively portrayed by its many social problems. Undoubtedly, this social problem must be anticipated as a warning to the community. Instagram is a type of social media that has the ability to increase public awareness through the dissemination of content. The purpose of this research is to find out how much influence the social media account Instagram @depok24jam has on people's awareness in Depok City. The design of this study used a quantitative method by collecting data using an online questionnaire (G-Form) on 100 sample respondents following the Instagram account @Depok24Jam. Data were analyzed using the Simple Linear Regression Analysis technique with descriptive testing, validity, reliability, normality, linearity and linear regression lines. The results and conclusions of the study found that Social Media Instagram @depok24jam had a significant influence on Community Alertness with a Sig value. 0.000 <0.05 and Tcount > Ttable 8.436 > 1.661. Researchers provide advice to the Instagram account @depok24jam, any content uploaded by the @depok24jam account is based on verifiable facts and comes from trusted news sources. Avoid spreading false or unverified information, as this can undermine the credibility of the account. And try to be the leading source of information in the Depok area.
Analisis Sistem Informasi Manajemen Pada Bardi Smarthome
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2765

Abstract

Bardi Smarthome is one of the Smarthome product providers active in Indonesia. With the aim of marketing Smarthome products at affordable prices, Bardi Smarthome can be easily found on Indonesian online shop platforms. Not only does it sell Smarthome products at affordable prices, quality is also a concern for Bardi Smarthome. Innovation continues to occur, as well as efforts to develop Smarthome Bardi products to further help consumers' daily activities at home. Information systems used to make decisions, coordinate operations, control processes, analyze data, and visualize information in an organization are known as management information systems (MIS). This planning system is a component of a business's internal controls and includes management's use of personnel, documents, technology, and procedures to address business problems such as the cost of goods or services. The aim of this research is to find out whether the installation of the Bardi Smarthome information management system is functioning to its best capacity and how much influence it has on the way the company's operations are run. This research uses qualitative methodology and methods to collect data from the literature, including data collection, review, and analysis.
Evaluasi Usability Website Pelatihan Online XYZ Menggunakan Metode System Usability Scale
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 3 No. 2 (2024): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v3i2.2769

Abstract

Evaluation of the website process which aims to increase user satisfaction and can provide an evaluation of website development. The usability of this website looks at the extent of the website's usability. This research was conducted on the XYZ Online Training Website which aims to convey usefulness on the website. The method used is the system usability scale (SUS) with 10 questions to measure the usability aspects of the website. Questionnaires were used to collect data, consisting of 100 respondents consisting of Internship Participants/Alumnus and the General Audience who had visited and used the XYZ Online Training website. The results of this research found that the XYZ Online Training website had an SUS score of 46.93 which was in category f and was unacceptable. Thus, it can be said that the usability level of the XYZ Online Training website has poor usability criteria which is unreliable and unable to meet the desires and needs of its users. Then the management can improve services and improve services according to complaints experienced by users.

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