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Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Published by Pusat Riset dan Inovasi Nasional
ISSN : 28089383     EISSN : 28088980     DOI : 10.55606
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
Jurnal JUPSIM = E-ISSN : 2808-9383 P-iSSN :2808-8980 di https://journalcenter.org/index.php/jupsim adalah peer-reviewed journal yang mempublikasikan artikel-artikel ilmiah dari berbagai disiplin ilmu manajemen informatika. Artikel-artikel yang dipublikasikan di Jurnal JUPSIM meliputi hasil-hasil penelitian ilmiah asli (prioritas utama). Tujuan jurnal ini adalah untuk menerbitkan artikel berkualitas yang didedikasikan untuk semua aspek perkembangan terkini di bidang Sistem Informasi dan Manajemen Bisnis, cakupannya mencakup seperti : Sistem Informasi Manajemen Bisnis IT Audit & Assessment Programming & Algorithm Big Data Data Mining Cloud Computing Smart City IoT (Internet of Things) Tata Kelola SI
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 309 Documents
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Pengaruh Coaching, Mentoring dan Keterlibatan Kerja terhadap Keberlanjutan Organisasi melalui Produktivitas Karyawan dalam Lingkungan Kerja yang Dinamis
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5345

Abstract

This study aims to develop hypotheses regarding the factors influencing sustainable organizations with the mediating role of employee productivity, particularly in the airline sector. The method applied is a literature review with a descriptive qualitative approach. Data were collected through the review of various relevant academic articles and books, sourced from reputable databases such as Thomson Reuters, Springer, Taylor & Francis, Scopus Q2–Q4, Emerald, Elsevier, Sage, Web of Science, Sinta 2–5 Journals, DOAJ, EBSCO, Google Scholar, Copernicus, and other digital references. The analysis technique used is comparative analysis of previous research findings to identify similarities and differences. The findings indicate significant relationships between organizational factors, employee productivity, and sustainability. First, coaching, mentoring, and work engagement positively influence employee productivity. Second, these factors also have a direct impact on the establishment of sustainable organizations. Third, employee productivity serves as a crucial mediating variable linking coaching, mentoring, and work engagement to organizational sustainability. Thus, this study emphasizes that strengthening coaching and mentoring practices, along with enhancing work engagement, not only improves employee productivity but also contributes to long-term organizational sustainability. The implication is that airline companies should prioritize human resource development strategies as a key driver to achieve sustainable goals and maintain competitiveness in a dynamic industry.
Standard Operating Procedures for Tugboat Clearance and Service Enhancement at Jepara Port
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5346

Abstract

Background: Clearance in and clearance out procedures are critical components of port operations that directly affect service quality, vessel turnaround time, and port sustainability. Jepara Port, as a regional hub, faces challenges in implementing effective clearance procedures for tugboats, notably TB. Bintang Harbour 4009, operated by PT. Sinar Bintang Samudera. Original value: Prior research has extensively examined container terminal performance and green port policies, but limited studies address tugboat clearance processes in smaller regional ports, despite their strategic role in supporting larger maritime logistics chains and sustainable port development frameworks. Objectives: This research investigates the clearance in/out procedures at Jepara Port, analyzes their influence on service quality, and evaluates whether adherence to SOPs can enhance efficiency and sustainability within the context of integrated maritime policy frameworks. Methodology: A qualitative descriptive approach was employed, using semi-structured interviews, questionnaires, direct observations, and document analysis. Data were analyzed through thematic analysis, cross-group comparisons, and narrative synthesis, incorporating sustainability assessment frameworks. Results: Findings revealed that while SOPs exist, their implementation is hindered by documentation errors, inconsistent inter-agency coordination, and partial digitalization. These issues contribute to prolonged clearance times and reduced compliance rates. However, improvements in first-time-right documentation and single-channel digital communication were shown to significantly enhance clearance performance and environmental outcomes. Conclusions: Clearance procedures are more than administrative requirements; they are strategic levers for port service quality, sustainability, and maritime vocational education. Strengthening these procedures can improve efficiency, reduce emissions, enhance port resilience, and support sustainable maritime development goals.
Port Service Bottlenecks and Shipping Agency Performance in Banten: A Qualitative Analysis
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5347

Abstract

This research explores how pilotage-tug assistance, cargo-handling efficiency, and document-processing duration affect the operational performance of PT. Berkah Tata Baruna, Branch Banten. Adopting a qualitative descriptive design, the study utilized interviews, focus group discussions, and analysis of official documents to capture a wide range of stakeholder perspectives, including port authorities, shipping agents, and maritime cadets. The collected data were examined through thematic analysis and further consolidated into two evaluative measures: the Port Call Friction Index (PCFI) and the Agency Performance Score (APS). The findings indicate that shortcomings in tug services, loading-unloading productivity, and administrative procedures impose considerable limitations on agency effectiveness, even though the overall performance assessment remains generally favorable. Beyond these operational insights, the study contributes to the literature on maritime economy and sustainability by presenting practical diagnostic instruments that can be applied in similar contexts. Furthermore, it strengthens the relevance of vocational maritime education by linking theoretical learning with the realities of port operations. The results also emphasize the pressing need for stronger coordination among stakeholders, simplification of documentation workflows, and systematic training programs designed to enhance professional competence. By addressing these areas, shipping agencies and port authorities can improve service delivery, minimize delays, and foster sustainable practices that align with the broader objectives of maritime development.
The Influence of AHTS Vessel Maintenance on Operational Efficiency at Pertamina Marine Solutions
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5348

Abstract

This research investigates how maintenance of Anchor Handling Tug Supply (AHTS) vessels and the availability of spare parts affect operational efficiency in Pertamina Marine Solutions’ Transko Andalas activities. Using a qualitative approach, the study engaged maritime experts, engineers, and operational supervisors to identify essential determinants of vessel performance and continuity. Data collection was conducted through semi-structured interviews, focus group discussions, and thematic analysis, which provided insights into maintenance issues and their direct implications for daily operations. The findings show that operational efficiency improves significantly when preventive maintenance is carried out consistently and supported by reliable spare parts availability. Conversely, delays in spare parts procurement, shortages of skilled technical staff, and gaps in maintenance expertise are found to weaken vessel reliability. The study makes an important contribution to the field of maritime transportation management by offering practical, evidence-based maintenance guidelines and emphasizing the importance of developing human resources for specialized offshore support vessels. In addition, the research highlights several practical measures, including the establishment of stronger maintenance systems, the provision of comprehensive training for technical personnel, and the optimization of supply chain strategies to ensure timely spare parts readiness. These implications provide valuable direction for enhancing operational performance and sustainability within the Indonesian maritime sector, particularly in complex offshore support operations where efficiency and reliability are critical.
Sistem Informasi Sumber Daya Manusia (SDM) pada AMIK Luwuk Banggai Berbasis Web
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5356

Abstract

Human resources (HR) are a vital asset in educational institutions, supporting the continuity of administrative, academic, and service processes. At AMIK Luwuk Banggai, employee data management, attendance tracking, and performance evaluation are still carried out manually using conventional documents, often leading to issues such as data duplication, delayed information, and recording errors. These conditions reduce administrative efficiency and slow down strategic decision-making processes. This study aims to design and develop a web-based human resource information system that can digitally integrate employee data, facilitate attendance recording, and generate real-time performance reports. The development method applied is the Waterfall model, which includes stages of requirement analysis, system design, implementation, testing, and maintenance. Research data were collected through interviews, direct observation, and documentation of administrative processes. The resulting system provides a simple and responsive interface accessible via computers and mobile devices. Testing results indicate that the system improves data accuracy, accelerates report generation, and minimizes administrative errors. Furthermore, the system implementation supports faster and more precise data-driven managerial decision-making. Therefore, this research makes a significant contribution to improving HR management efficiency in vocational higher education and has the potential to serve as a reference for developing similar systems in other educational institutions.
Sistem Informasi Lembaga Penjamin Mutu (LPM) pada AMIK Luwuk Banggai Berbasis Web
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5357

Abstract

Quality Assurance Unit (LPM) plays a vital role in maintaining and improving academic quality and governance in higher education institutions. At AMIK Luwuk Banggai, however, the management of quality documents, accreditation instruments, and internal audit reports is still carried out manually, leading to delays, duplication, and difficulties in retrieving data. These issues negatively affect the effectiveness of the Internal Quality Assurance Sistem (SPMI), which is expected to support the achievement of national higher education standards. This study aims to design and develop a web-based Quality Assurance Information Sistem that facilitates integrated, fast, and accurate management of quality data. The sistem was developed using the waterfall model, which consists of requirements analysis, sistem design, implementation, and testing. Requirement analysis was conducted through interviews and observations of LPM’s workflows. The sistem design was carried out using the Data Flow Diagram (DFD) approach to model business process flows and the Entity Relationship Diagram (ERD) to design the database implemented in MySQL, while the implementation was carried out using a PHP-based web framework. The results of this study indicate that the developed sistem can simplify the management of quality documents, internal audit reporting, and real-time monitoring of quality standards. In addition, the sistem supports centralized data storage and minimizes the risk of document loss. Testing involving LPM staff and lecturers revealed that the sistem was considered effective, user-friendly, and capable of accelerating the preparation of quality assurance reports. The implication of this research is the availability of a digital platform that enhances quality management processes at AMIK Luwuk Banggai and can serve as a reference for the development of quality assurance sistems in other higher education institutions.
Sistem Informasi Akuntansi Pencatatan dan Pengelolaan Keuangan pada Kantor Sinode GPIBK Berbasis Web
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5373

Abstract

The development of information technology has driven a significant transformation in accounting data management, especially in educational institutions, companies, and non-profit organizations. Web-based accounting information systems are a strategic solution to improve accuracy, transparency, and efficiency in financial management. This research aims to design and implement a web-based accounting information system that is able to support the management of the cash receipt and expenditure cycle, the preparation of financial statements, and the strengthening of internal controls. The method used is applied research with a case study approach in organizations that require real-time and integrated recording of financial transactions. The system development process includes needs analysis, system design, implementation, and testing. The results of the study show that the system built provides transaction recording features, account grouping according to accounting standards, and automatic presentation of financial statements. The system also supports internal audits through structured data storage and user rights-based access. In addition, the system has been proven to improve the effectiveness of internal controls, reduce the risk of human error, and speed up the presentation of information to management. The implications of this study suggest that small and medium-sized organizations can leverage these systems to improve transparency, accountability, and quality of financial decision-making. Thus, the implementation of a web-based accounting information system has the potential to support more professional, efficient, and sustainable financial governance.
Health Economic Evaluation in Healthcare Management : A Systematic Review of Cost-Effectiveness Studies in Hospital Operations
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5374

Abstract

Healthcare systems worldwide face increasing financial constraints while maintaining quality care standards. In this context, health economic evaluation has become a crucial tool for informing evidence-based resource allocation decisions within hospital operations. This systematic review aims to synthesize current evidence on cost-effectiveness studies in hospital operations and to identify the key factors that contribute to efficient healthcare management. A comprehensive search was conducted across PubMed, Scopus, and Web of Science databases for articles published between 2020 and 2024. The keywords applied included “cost-effectiveness,” “health economic evaluation,” “hospital operations,” and “healthcare management.” Studies were screened following PRISMA guidelines, and a total of twenty-five peer-reviewed articles met the inclusion criteria, representing diverse healthcare settings, interventions, and geographical contexts. The review identified several key themes, including the adoption of digital health interventions, the implementation of quality improvement collaboratives, and the integration of performance evaluation indicators in hospital management systems. Cost-effectiveness ratios varied significantly across interventions, with digital health solutions—such as telemedicine, electronic health records, and predictive analytics—showing particularly promising results in terms of both cost savings and patient outcomes. Overall, the findings confirm that health economic evaluation is essential for optimizing hospital operations. Future research should prioritize the standardization of evaluation methods, the inclusion of broader outcome measures, and the development of comprehensive frameworks that integrate both clinical and economic perspectives in healthcare management.
Evaluasi AWS CodeDeploy dalam Meningkatkan Efisiensi Deployment Website Personal Image Studio (PIS) Japan Career Berbasis Cloud
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5398

Abstract

This study evaluates the effectiveness of AWS CodeDeploy in enhancing the efficiency and reliability of website deployment for Personal Image Studio (PIS) Japan Career by utilizing cloud-based infrastructure. Manual deployment processes often involve multiple steps, are time-consuming, and highly susceptible to human error, which can lead to service disruption and operational inefficiencies. To address this issue, a quantitative experimental method was conducted by comparing two deployment approaches: traditional manual deployment and automated deployment using AWS CodeDeploy. The evaluation focused on two primary indicators: deployment time and system reliability. The results revealed a significant improvement in time efficiency, where automated deployment reduced the average deployment duration from 240 minutes to just 33 minutes — an efficiency gain of 86.25%. In terms of reliability, automated deployment achieved an 80% success rate, doubling the 40% success rate observed in manual deployment processes. Moreover, AWS CodeDeploy offers several advanced features such as automatic rollback on failure, seamless integration with monitoring services like AWS CloudWatch, and support for continuous deployment pipelines. These capabilities not only minimize downtime and configuration errors but also ensure consistent and scalable application delivery. Overall, the findings demonstrate that AWS CodeDeploy is a powerful tool that significantly improves the performance and dependability of cloud-based deployment workflows for modern web applications.
Evaluasi Usabilitas Prototipe Sistem Bank Sampah Bangkitku : Pendekatan Gabungan Maze Testing dan SEQ
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5401

Abstract

Before an information system is implemented, usability evaluation is essential to ensure that the system is easy to learn, efficient to use, and aligned with user needs. This principle was applied to the prototype of the Bank Sampah Bangkitku Information System, a web-based platform developed to support waste bank operations in Jambi City. This study aimed to evaluate the usability level of the prototype by involving five administrators and five customers. Testing was conducted using Maze to assess learnability, efficiency, and error aspects, while the Single Ease Question (SEQ) questionnaire was employed to measure user satisfaction. The results showed a Maze Usability Score (MAUS) of 98 for administrators and 97 for customers, both falling into the “excellent” category. Most SEQ scores ranged between 6–7, indicating that users considered the system easy to use, efficient, and satisfactory. The evaluation also highlighted design strengths, including intuitive navigation, clear function labeling, and effective visual cues. With high usability scores, the prototype is proven feasible for real-world implementation as a digital solution to enhance waste bank management effectiveness and promote sustainable community participation.

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