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Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Published by Pusat Riset dan Inovasi Nasional
ISSN : 28089383     EISSN : 28088980     DOI : 10.55606
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
Jurnal JUPSIM = E-ISSN : 2808-9383 P-iSSN :2808-8980 di https://journalcenter.org/index.php/jupsim adalah peer-reviewed journal yang mempublikasikan artikel-artikel ilmiah dari berbagai disiplin ilmu manajemen informatika. Artikel-artikel yang dipublikasikan di Jurnal JUPSIM meliputi hasil-hasil penelitian ilmiah asli (prioritas utama). Tujuan jurnal ini adalah untuk menerbitkan artikel berkualitas yang didedikasikan untuk semua aspek perkembangan terkini di bidang Sistem Informasi dan Manajemen Bisnis, cakupannya mencakup seperti : Sistem Informasi Manajemen Bisnis IT Audit & Assessment Programming & Algorithm Big Data Data Mining Cloud Computing Smart City IoT (Internet of Things) Tata Kelola SI
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 309 Documents
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Persepsi Mahasiswa Generasi Z terhadap Tantangan Finansial dan Akademik dalam Kuliah Sambil Bekerja : (Studi Kasus Mahasiswa STIES Putra Bangsa Tegal Angkatan 2022)
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5476

Abstract

The dynamics of today's digital economy have driven many Generation Z students to take on dual roles as learners and income earners. This reality presents significant challenges, particularly in managing financial constraints and academic workload. This study aims to explore how Generation Z students perceive and respond to financial and academic pressures while balancing work and university commitments. A qualitative approach was applied using a structured questionnaire composed of open- and close-ended items distributed to active student-workers. The theoretical foundation is grounded in Peter Drucker's concept of self-management and Stephen Covey’s principles of time and priority management. The findings indicate that most students experience difficulty maintaining financial stability and academic performance. However, many demonstrate adaptive behavior in organizing their schedules, setting priorities, and applying self-management strategies independently. These results underscore the need for universities to provide time-management training and personal development support. This research contributes to shaping more flexible educational policies and support systems tailored to the needs of working students.
Sistem Informasi Rekam Medis di Klinik dr. Yosefa Lily Londa Berbasis Web
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5477

Abstract

The rapid advancement of information technology has significantly influenced various sectors, including healthcare. Clinics, as frontline healthcare providers, are increasingly required to improve their service quality by adopting efficient and integrated information systems. One of the most vital components of healthcare information is medical records, which serve as the foundation for accurate diagnosis, treatment planning, and continuity of care. However, many clinics still rely on traditional manual recording systems, leading to inefficiencies, frequent errors, and difficulties in retrieving patient data in a timely manner. This study aims to design, develop, and implement a web-based medical record information system at Klinik dr. Yosefa Lili Londa to address these challenges. The development process uses the Waterfall model, which consists of several stages: analysis, design, implementation, and testing. The system is designed to manage key data components including patient information, registration, medical complaints, diagnosis, and reporting. The results of system testing indicate a significant improvement in data accuracy, reduction in recording errors, faster access to patient records, and more efficient clinical workflows. Based on these findings, the implementation of a web-based medical record system proves to be effective in supporting integrated, efficient, and high-quality healthcare services at the clinic level.
Customer Focus Strategy in the Digital Era: The Influence of AI Implementation and Competitive Advantage on Enhancing Brand Loyalty in Edutech Platforms
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5487

Abstract

This study investigates the role of customer focus strategy in the digital era, emphasizing how artificial intelligence (AI) implementation shapes competitive advantage and brand loyalty in Edutech platforms. As digital transformation accelerates, adopting customer-centered approaches becomes vital for delivering personalized and relevant learning experiences. Employing a mixed-methods design, this research integrates quantitative and qualitative data from Edutech users. The findings reveal that artificial intelligence (AI)-driven strategies significantly enhance personalization of learning content, improve responsiveness, and strengthen user engagement, which in turn increases brand loyalty. Moreover, organizations that strategically embed AI gain a sustainable competitive advantage by achieving higher operational efficiency and adaptive service delivery. These insights highlight the strategic importance of positioning AI as a core element of customer focus strategy in digital education. The study also provides practical implications for Edutech providers aiming to build stronger customer relationships, foster user satisfaction, and ensure long-term loyalty in a competitive marketplace.
Etika Bisnis dalam Perlindungan Data Pribadi Konsumen di Era Bisnis Digital: dalam Studi Literatur
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5508

Abstract

The rapid digital transformation has fundamentally altered contemporary business operational paradigms and generated crucial issues regarding the security of customers' personal information. This study explores the implementation of ethical principles in the business world, particularly concerning the protection of consumer personal information within the digital economy context, employing a systematic literature review methodology. Information gathering was conducted through comprehensive examination of scholarly publications discussing business morality, information confidentiality in the digital realm, and personal data security by applying qualitative research methodology. The findings reveal that customer personal information has transformed into a strategic commodity with high economic value within the digital business ecosystem, while simultaneously triggering substantial security threats such as information security breaches, identity theft, and irresponsible data exploitation. Although Indonesian regulations have been established through Law Number 27 of 2022 concerning Personal Data Protection and the Electronic Information and Transactions Law, their implementation continues to face numerous obstacles including jurisdictional limitations over international business entities, minimal digital literacy among the public, and the complexity of artificial intelligence technology that presents contemporary privacy threats. This research concludes that business morality in personal data protection is not merely a juridical obligation, but also a fundamental investment strategy for building consumer credibility and sustainable business continuity in the long term. The practical implications of this research underscore the urgency of cross-stakeholder collaboration in realizing a credible and secure digital ecosystem.
Implementasi Metode Ahp-Topsis untuk Rekomendasi Penerima Beasiswa: Studi Kasus Universitas Dumai
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5514

Abstract

Providing scholarships to high-achieving students from underprivileged families is a crucial step in ensuring equal access to higher education. However, subjective selection processes often reduce the effectiveness and fairness of scholarship distribution. The selection process for scholarship recipients often faces challenges in terms of objectivity due to the large number of criteria variables that must be considered. 
Eksplorasi Penerimaan Aplikasi Pegadaian Digital Service (PDS) Melalui Model UTAUT3 dan Trust
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5516

Abstract

This study aims to evaluate the factors influencing user acceptance of the Pegadaian Digital Service (PDS) application by applying the UTAUT3 framework with the addition of the Trust variable. Based on interview findings and user review analysis, PDS adoption remains relatively low due to initial access difficulties, inconsistent navigation, and concerns regarding data security. The research employed a quantitative approach with 100 active PDS users as respondents. The collected data were analyzed using the SEM-PLS method. The results indicate that Effort Expectancy, Social Influence, and Personal Innovativeness significantly affect Behavioral Intention, while Habit has a significant effect on Use Behavior. In contrast, Performance Expectancy, Facilitating Conditions, Price Value, Trust, and Behavioral Intention do not significantly influence Use Behavior. The model demonstrates moderate explanatory power (R² = 0.555 for BI and 0.274 for UB). These findings suggest that, in collateral-based financial services such as PDS, behavioral intention alone is insufficient to drive actual usage without adequate supporting conditions. The practical implications highlight the importance of improving user experience, strengthening socially driven campaigns, and fostering user habits through digital incentives to enhance PDS adoption.
Peran Kepuasan Kerja dalam Memediasi Pengaruh Fasilitas Kerja dan Kepemimpinan Melayani terhadap Kinerja Karyawan: Studi pada PT Artha Mandala Pratama
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5621

Abstract

This study aims to examine the role of job satisfaction in mediating the influence of work facilities and servant leadership on employee performance at PT Artha Mandala Pratama. The population of this research consists of all 96 employees of PT Artha Mandala Pratama, who also served as the research sample through a saturated sampling technique. The study employs a quantitative method with a descriptive approach. Data were collected through observation, interviews, questionnaires, and literature studies. The data analysis technique used in this research is Structural Equation Modeling (SEM) with the SmartPLS 4.0 software. The results reveal that work facilities have a positive and significant effect on employee performance. Servant leadership also has a positive and significant effect on employee performance. Furthermore, both work facilities and servant_leadership positively and significantly influence job satisfaction. The findings also indicate that job satisfaction positively and significantly affects employee performance. Moreover, job_satisfaction_partially mediates the relationship between work facilities and employee performance, as well as between servant leadership and employee performance. These results suggest that providing adequate work facilities and implementing servant leadership not only directly improve employee performance but also indirectly enhance it through increased job satisfaction.
Analisis Dampak Penerapan Pajak UMKM Final terhadap Kepatuhan Wajib Pajak
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5639

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a vital role in Indonesia’s economic development, particularly in job creation, income distribution, and tax revenue contribution. To support MSMEs and encourage formal tax participation, the government issued Government Regulation (PP) No. 23 of 2018, which reduced the Final Income Tax (PPh Final) rate from 1% to 0.5% of gross turnover. This policy aims to increase tax compliance, reduce administrative burdens, and expand the national tax base. This study analyzes the impact of the implementation of the Final Income Tax policy on MSME taxpayer compliance, focusing on reporting and payment behavior. The findings indicate that the tax rate reduction positively influences compliance levels among MSME taxpayers. However, several challenges persist, including limited understanding of tax procedures, lack of socialization, and low digital literacy related to tax systems. Therefore, beyond lowering tax rates, continuous education, mentoring, and the enhancement of digital-based tax services are necessary to strengthen voluntary compliance. This policy is considered a strategic initiative in improving Indonesia’s tax system and supporting sustainable economic growth driven by the MSME sector.
Strategic Antecedents of Business Agility in Education: Mediating Effects of Engagement and Moderating Role of Innovation Climate
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5737

Abstract

This study aims to analyze the influence of Strategic Planning, Resource Flexibility, and Knowledge Sharing on Business Agility in educational institutions, by considering the role of Innovation Climate as a mediating variable and Employee Engagement as a moderating variable. A quantitative approach was used with the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method on a number of respondents from higher education institutions. The results showed that Strategic Planning, Resource Flexibility, and Innovation Climate had a positive and significant effect on Business Agility, while Knowledge Sharing and Employee Engagement had no direct effect. In addition, Innovation Climate was proven to mediate the influence of Strategic Planning, Resource Flexibility, and Knowledge Sharing on Business Agility. These findings confirm that the agility of educational organizations depends on adaptive strategies, flexible resources, and an innovative climate that supports collaboration and continuous learning. Furthermore, the study highlights the importance of fostering a supportive innovation culture within academic environments, as it enables institutions to respond effectively to rapid environmental and technological changes. The integration of strategic planning and flexible resource management encourages continuous improvement, while innovation-driven practices enhance institutional responsiveness. Overall, this research contributes to a deeper understanding of how managerial and organizational factors collectively enhance agility in the education sector, providing practical implications for leaders aiming to strengthen innovation, adaptability, and sustainable performance in higher education institutions.
The Effect of CSR and GCG Disclosure on Firm Value and Moderated by Operating Margin
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5739

Abstract

This research investigates the influence of Corporate Social Responsibility (CSR) disclosure and Good Corporate Governance (GCG) practices on firm value, with operating margin serving as a moderating variable. The study focuses on mining companies listed on the Indonesia Stock Exchange (IDX) during the period 2020–2023, a sector characterized by high environmental and social impact as well as substantial capital intensity. CSR disclosure is measured using sustainability-based disclosure indices that reflect companies’ commitment to social, environmental, and economic responsibilities. Meanwhile, GCG is evaluated through governance indicators that represent transparency, accountability, responsibility, independence, and fairness. Firm value is proxied using market-based measurements, particularly the Price-to-Book Value (PBV), while operating margin is incorporated to capture operational efficiency and profitability. The empirical results demonstrate that CSR disclosure and GCG practices have a significant positive effect on firm value, indicating that stakeholders respond favorably to companies that implement sustainable practices and strong governance structures. Furthermore, operating margin is found to strengthen the relationship between CSR, GCG, and firm value, suggesting that firms with higher operational profitability are better able to translate sustainability initiatives and governance quality into enhanced market valuation. These findings underscore the importance of integrating sustainability disclosure, effective corporate governance, and operational efficiency as strategic instruments to improve firm value in the mining industry.

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