Jurnal Ilmu Manajemen (JIM)
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
Articles
725 Documents
<![CDATA[Pengaruh Social Media Marketing terhadap Customer Engagement dengan Loyalitas Merek dan Kepercayaan sebagai Variabel Mediasi ]]>
<![CDATA[Rachmadhaniyati, Rachmadhaniyati]]>;
<![CDATA[Sanaji, Sanaji]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[The rapid development of technology has an impact that can be seen from changes in people's lifestyles. Some marketers take advantage of this technological development by marketing their products through social media. For this reason, marketers must also be able to adjust marketing channels through social media so that users can access them easily. Marketing tools through social media are the marketplace, Facebook, Twitter, Instagram, and others. This study aims to determine the effect of social media marketing on customer engagement with brand loyalty and trust as mediating variables on online shop actors. This study uses 200 samples collected through an online questionnaire with a purposive sampling technique with criteria of at least 16 years of age, active social media users, and having shopped online. We used the Partial Least Square (PLS) method to test the hypothesis. The results of this study indicate that social media marketing affects customer engagement. This study also proves that brand loyalty and trust have a significant relationship with social media marketing. However, it was found that trust did not affect customer engagement. That is, trust is not able to strengthen the influence of social media marketing on customer engagement.]]>
<![CDATA[Pengaruh Work–Family Conflict terhadap Job Performance dengan Employee Satisfaction sebagai Variabel Intervening ]]>
<![CDATA[Sulistyowati, Cintya Mega]]>;
<![CDATA[Hadi, Hafid Kholidi]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[The study aims to test and explain the impact of work-family conflict on job performance through employee satisfaction as an intervening variable of a female nurse who works in a hospital in Surabaya. This type of research is a causal analysis using a quantitative approach. Questionnaires were distributed to 32 employees using simple random sampling techniques—data collected by a questionnaire using a Likert scale. Questionnaires were distributed via electronics to the respondents. The analytical method used in this study is partial least square (PLS) with SmartPLS 3.3.2 software. The results showed that work-family conflict had a significant effect on employee satisfaction. The work-family conflict had a negative effect on job performance. Employee satisfaction had a significant positive effect on job performance. Employee satisfaction as an intervening variable affects the relationship between work-family conflict and job performance. Hospitals should improve their HR management system by adding counselling methods that positively impact nurse work-family conflict management and maintain nurse satisfaction and performance.]]>
<![CDATA[Efek Mediasi Affective Commitment antara Pengaruh Job Embeddedness terhadap Turnover Intention ]]>
<![CDATA[Nana Nabella, Annisa]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[The high turnover intention is a serious problem in various companies. It leads to an extraordinary misuse of assets and increases management costs. The turnover intention in employees could be explained from the micro (psychological) and macro (organizational and economic) sides. This research aimed to investigate and analyze job embeddedness and affective commitment on employees' turnover intention. This research uses a quantitative methodology to conduct a causality investigation. The survey of 85 employees was conducted in Mega Elektronik Nganjuk. The data were analyzed by PLS-SEM with SmartPLS (v.3.3.3). The study's findings put into words that job embeddedness has a negative and significant influence on turnover intention. Off the job embeddedness has no significant influence on turnover intention. On the job embeddedness has a positive and significant influence on affective commitment. Off the job embeddedness has a positive and significant influence on affective commitment. Affective commitment has a negative and significant influence on turnover intention. Affective commitment partially mediated the relationship between the job embeddedness and turnover intention. Affective commitment fully mediated the relationship between off the job embeddedness and turnover intention. The implication of this study is that the company should pay attention to employees who want to leave the company with good communication so the obstacles in work can be conveyed and get the best solution.]]>
<![CDATA[Analisis Gaya Hidup Hedonis, Harga, dan Kualitas Produk serta Pengaruhnya terhadap Keputusan Pembelian Sepeda di Era Pandemi Covid-19 ]]>
<![CDATA[Rama Prasetiyo, Aji]]>;
<![CDATA[Andjarwati, Anik Lestari]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[The Pandemic Covid-19 makes many people have to live their lives by starting new habits. The form of activity to maintain the health of the body is to exercise. Cycling is one of the trending sports that people love during the Covid-19 pandemic. It was noted that there was a demand for the domestic bicycle market. Bicycle manufacturers are experiencing intense competition. They compete to provide bicycles of good quality at competitive prices. The existence of this tren raises the community's hedonic lifestyle, such as shopping activities and hunting bicycles for fun. The purpose of this research to analyze the effect of hedonic lifestyle, price, and product quality on United's bicycle purchase decisions in Tulungagung Regency. This study uses a sample of 220 respondents who live in Tulungagung Regency with male and female genders of at least 16 years. The sampling method was judgmental sampling with a Likert scale as a measuring instrument. The analysis in this research uses multiple linear regression equation models with SPSS 26. The results showed that the variables of hedonic lifestyle, price, and product quality significantly and positively influenced purchase decisions. As a suggestion, United can increase sales by offering affordable prices and still provide the best quality.]]>
<![CDATA[Pengaruh Employee Engagement terhadap Kepuasan Kerja dengan Work Life Balance sebagai Variabel Intervening ]]>
<![CDATA[Atthohiri, Noufal Ahmadi]]>;
<![CDATA[Wijayati, Dewie Tri]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[Land public transportation modes are experiencing a significant increase after constructing the Trans Java toll road. Many bus companies maximize the use of the Trans Java toll road to serve the community, one of these companies is PT. Haryanto Motor Indonesia. This company is engaged in Autobus Transportation. This study aims to determine the effect of employee engagement on job satisfaction with work-life balance as an intervening variable. This type of research is quantitative with 66 employees using purposive sampling technique with criteria is all of the respondents have worked in east java. The statistical analysis technique used is Partial Least Square with the help of SmartPLS 3 software. The results obtained from the study explain that employee engagement has a positive but not significant effect on job satisfaction, employee engagement has a positive and significant effect on work-life balance, work-life balance has a significant positive effect. On job satisfaction and work-life balance can mediate with full mediation category. The implication of this research is in terms of job satisfaction; the company may be able to add labour guarantees to its employees to increase the sense of security and satisfaction of the employees.]]>
<![CDATA[Pengaruh Employee Engagement terhadap Job Performance melalui Creativity sebagai Variabel Mediasi ]]>
<![CDATA[Rasul Baharsyah, Agil]]>;
<![CDATA[Nugrohoseno, Dwiarko]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[The purpose of this paper is to explore the relationship between employee engagement and job performance and to test whether creativity mediates the relationship between engagement and job performance. Job performance is the result of contributions made by employees to the company. Previous research found that employee engagement and creativity were the strongest predictors of job performance. Therefore, the research here wants to test whether creativity is a mediator variable of the two constructs. The sample in this study amounted to 96 banking employees in Sumenep Regency using the snowball sampling method in data collection. The results of the model equation test show that employee engagement has no significant effect on job performance. Employee engagement has a significant effect on creativity. Creativity has a significant effect on job performance. In addition, creativity as a mediator variable has a significant effect on the relationship between employee engagement and job performance. Employee engagement is not directly related to job performance but is mediated by creativity. The managerial implication of the results of this study is that banking companies can review the factors that can hinder or reduce their employee engagement to maintain the employee’s job performance.]]>
<![CDATA[Pengaruh Profitabilitas, Leverage, dan Kepemilikan Manajerial terhadap Kebijakan Dividen dengan Likuiditas sebagai Variabel Moderasi ]]>
<![CDATA[Cahyono, Gilang Indra]]>;
<![CDATA[Asandimitra, Nadia]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[The purpose of this study is to determine whether liquidity can be a moderating variable between the effect of profitability, leverage, and managerial ownership on dividend policy. The sample of this study consisted of 42 companies confirmed by the Indonesia Stock Exchange in property, real estate and building construction. The sampling technique used a census sample. The analysis technique uses Multiple Regression Analysis (MRA). The findings obtained are that there is no influence between profitability on dividend policy than dividend policy is influenced by leverage and managerial ownership. The relationship between profitability and managerial ownership on dividend policy fails to be moderated by liquidity. While liquidity Intervening variables strengthen the effect of profitability on dividend policy can be added to future research to account for variations in research results.]]>
<![CDATA[Pengaruh Authentic Leadership terhadap Customer-Oriented Organizational Citizenship Behavior dan Service Recovery Performance melalui Job Crafting dan HR Flexibility ]]>
<![CDATA[Yogatama, Aziz]]>;
<![CDATA[Nugrohoseno, Dwiarko]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[This study aims to determine and explain the effect of authentic leadership on service recovery performance and customer-oriented organizational citizenship behavior (Co-OCB) through job crafting and HR flexibility at a telecommunication company, PT. Telkom Indonesia in Surabaya region. This research is causality research with a quantitative approach—the sampling technique used non-probability sampling, namely purposive sampling. Statistical analysis used Partial Least Square (PLS) with SmartPLS 3.0 software. This study explains that authentic leadership does not affect customer-oriented OCB and service recovery performance. Then Co-OCB does not have any effect in mediating the relationship between authentic leadership and service recovery performance. However, job crafting has been shown to mediate the relationship between authentic leadership and Co-OCB and service recovery performance. HR flexibility is not proven in moderating the relationship between authentic leadership and job crafting in the context of high flexibility.]]>
<![CDATA[Sebuah Studi Niat Beli Skincare: Pengaruh Social media Marketing, E-WOM, dan In-store Display ]]>
<![CDATA[Putri, Heristya]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[Several factors can be used to determine the success of consumer purchase intentions. In this study, the factors that can influence purchase intention are formed from social media marketing, e-commerce, and in-store displays. The purpose of this study was to determine the effect of social media marketing, e-WOM, and in-store displays on purchase intention of skincare products (study on consumers of Rena beauty store-Tuban). This research is quantitative. The sampling technique used was non-probability sampling with judgmental methods. The sample used was 100 people. The respondent in this study has seen the contents of Tiktok owned by Rena beauty store and has never purchased skincare products at Rena beauty store, with an age range of 17-35 years. The measurement scale uses the Likert scale. The measurement method used is a questionnaire, data analysis using multiple linear regression equation models. The data is processed using SPSS version 26. The results of this study indicate that social media marketing has a significant effect on the intention to buy skincare products for consumers in Rena beauty store-Tuban; meanwhile, e-WOM has no significant effect on the intention to buy skincare products for consumers because beauty store-Tuban, the in-store display also does not affect. Significantly on the intention to buy skincare products to consumers of Rena beauty store-Tuban.]]>
<![CDATA[Pengaruh Event Pariwisata dan Physical Evidence terhadap Keputusan Berkunjung ]]>
<![CDATA[Ismail, Fahmiroellah Fariz]]>;
<![CDATA[Iriani, Sri Setyo]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 3 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n3.p%p
<![CDATA[Indonesia is a maritime country, and it has more than thousands of beautiful islands. Those are the main reasons many domestic or even international tourists choose Indonesia for a holiday. White Sand Beach in Situbondo is one of the most visited tourist attractions. The local government that manages this place uses tourism events as a promotional medium and improves the physical evidence to attract more tourists to White Sand Beach for holidays. Therefore, this study aims to determine how effective tourism events and physical evidence influence the decision to visit this place. The survey was conducted using an online questionnaire and collected data from 50 early adult respondents who had visited the Beach. The data obtained were analyzed quantitatively through multiple linear regression analysis techniques in SPSS. This study shows that tourism events and physical evidence have a significant effect on visiting decisions. For further research, this study recommends comparing several different tourist attractions by adding variables and expanding the scope of respondents. The local government that manages the White Sand Beach tourism can use the findings as evaluation materials.]]>
