Jurnal Ilmu Manajemen (JIM)
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
Articles
685 Documents
Pengaruh Work Family Conflict dan Emotional Exhaution terhadap Kinerja Perawat Wanita melalui Organizational Commitment pada Rumah Sakit Petrokimia Gresik
Lestari, Dewi Ayu;
Budiono, Budiono
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n1.p167-181
This research aims to analyze the impact of work-family conflict and emotional exhaustion on female nurse performance through organizational commitment in Petrokimia Gresik Hospital. This study is using quantitative methods. The population in this study is 46 respondents. Saturation sampling is the sampling technique used in this study and obtained 46 respondents. Structural Equation Modeling (SEM) with the help of software SmartPLS is the analysis technique used in this study. The study found that work-family conflict has a significant negative effect on job performance. Work-family conflict has a significant negative effect on organizational commitment. Emotional exhaustion has a significant negative effect on job performance. Emotional exhaustion has a significant negative effect on organizational commitment. Organizational commitment has a significant positive effect on job performance. Work-family conflict has a significant result in job performance through organizational commitment. Emotional exhaustion has a significant result in job performance through organizational commitment.
Pengaruh Financial Technology, Succession Planning, Financial Self-Efficacy, dan Personality System terhadap Suksesi Bisnis Keluarga (Studi pada UMKM Bisnis Keluarga Sektor Non-Pertanian di Surabaya)
Azhari, Firdania Aulia
Jurnal Ilmu Manajemen Vol 9, No 2 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n2.p%p
Business succession is critical to have for the continuity of family business. This research focuses on the non-agricultural MSMEs managed by families and located in the Surabaya because BPS data shows that the number of MSMEs in the non-agricultural sector in Surabaya is the highest compared to other cities in East Java Province. This research aimed to determine the effect of financial technology, succession planning, financial self-efficacy, and personality systems on family business succession. They are using a sample of 110 respondents of MSME owners from online and offline questionnaires. Data were analyzed using multiple linear regression and processed using SPSS 26. This research shows that the variables financial technology, financial self-efficacy, and personality system have a significant positive effect. In contrast, the variable succession planning has a significant negative effect. It is hoped that the Surabaya government can use the results of this research to improve socialization related to financial technology, financial self-efficacy, and personality systems for the succession of family businesses can be sustainable.
Pengaruh CAR, NPF, FDR, Inflasi dan BI Rate terhadap Profitabilitas Perusahaan Perbankan Syariah di Indonesia Periode 2014-2018
Fadillah, Nanda Nur Aini;
Paramita, R.A. Sista
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n1.p191-204
This study aims to analyze whether internal and external factors can affect Sharia banks' profitability in Indonesia because data is viewed data that the profitability of Sharia banks in Indonesia is increasing. However, Sharia banks' development decreases from the number of Sharia bank offices in Indonesia that remain even declining annually. The population used in this study is 14 Islamic commercial banks in Indonesia which the Financial Services Authority registers (OJK) rather than those filtered using specific criteria as stipulated during 2014-2018 in Indonesia and published financial statements for all periods of study and finally gained ten banks, this type of research is a quantitative causal. The results showed that one of the internal factors of the Capital Adequacy Ratio (CAR) had a positive influence over Sharia banking profitability (ROA) and other variables such as Non-Performing Finance (NPF), Financing of Debt Ratio (FDR), inflation, and BI Rate had no effect on Return On Asset (ROA).
Bagaimana Konsumen Kosmetik Memerhatikan Beauty Vlogger dan Pengaruhnya terhadap Niat Beli
Septiani, Lika Alda
Jurnal Ilmu Manajemen Vol 9, No 2 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n2.p%p
This study aims to determine the effect of physical attractiveness, attitude homophily, social attractiveness, credibility, and parasocial interaction on cosmetics purchase intention based on the TasyaFarasya review. TasyaFarasya is one of the beauty vloggers on YouTube and Instagram. This study uses a quantitative approach. The sampling technique used is non-probability sampling which is judgmental sampling. In this study, the respondents are women; they knew TasyaFarasya as a beauty vlogger; the age is around 17-35 years and watched content from TasyaFarasya. The number of samples is 200 respondents. The data was processed using PLS-SEM with SmartPLS software version 3.3.3. The findings of this study indicate that physical attractiveness, homophily attitudes have a significant effect on credibility. While physical attractiveness and social attractiveness significantly affect parasocial interactions, homophily attitudes do not affect parasocial interactions. Credibility does not affect purchase intention, but parasocial interaction has a significant effect on purchase intention. Further research can add information and building motive variables. It is also interesting to see further how the interaction between vlogger viewers.
Pengaruh Perbedaan Karakteristik Brand Ambassador terhadap Keputusan Pembelian Konsumen Ruangguru
Iswanto, Andrean Fredy;
Sanaji, Sanaji
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n1.p380-391
The emergence of Ruangguru, an online-based tutoring application in 2014, has been very intriguing because it defeated several competitors, including Zenius.net, a pioneer of online-based tutoring applications in Indonesia. Ruangguru uses several Brand ambassadors and Celebrity Endorsers to support their brands with differences in professional and characteristic fields. This study examines whether there are differences in the influence of several brand ambassadors from Ruangguru with different characteristics/professions towards purchasing decisions. This study uses 200 samples with non-probability sampling techniques, and the method used is judgmental sampling. The data collection method uses questionnaires online. The data analysis technique used in this study is Regression and ANOVA. The result is that the differences in Ruangguru brand ambassadors' average influence on consumer and professional purchasing decisions increase significant differences, "Singer" and "Athlete". The Brand ambassador influences the Purchasing Decision, with 13% being the Brand Ambassador's influence and the remaining 87% is influenced by other factors not examined.
Faktor-faktor yang Memengaruhi Struktur Modal dengan Profitabilitas sebagai Variabel Intervening
Arsadena, Bella Anjani
Jurnal Ilmu Manajemen Vol 8, No 3 (2020)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v8n3.p1011-1025
The research aims to analyze the factors affecting capital structure with profitability as an intervening variable. Observations were made on mining companies listed on the IDX for three years (2016-2018). The theories being used in this research are the signaling theory and the pecking order theory. This type is quantitative research. The population was all mining companies listed on the IDX. The sample was determined by a purposive sampling method which was chosen based on the criteria that had been determined so that 39 mining companies were available to be studied. The research uses secondary data obtained through the IDX website. The hypothesis was tested using a path analysis technique that was carried out through a linear regression analysis test. The results that size and sales growth do not affect Profitability. Size, sales growth, and profitability do not affect Capital Structure. Profitability (ROE) cannot mediate the effect between size and sales growth to capital structure.
Deteksi Dini Potensi Kebangkrutan Bank dengan Model Grover
Aeni, Aprilia Nur
Jurnal Ilmu Manajemen Vol 8, No 3 (2020)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v8n3.p981-994
Bankruptcy is a condition when a company experiences insufficient funds to run its business. Prediction of potential bankruptcy is very important because of the need for early indications from banks using internal factors as well as external factors. One of them uses financial statements to minimize the risk of bank failure. This study aims to analyze the effect of Return on Assets (ROA), Capital Adequacy Ratio (CAR), Net Performing Loan (NPL), (BOPO), Firm size, Market Effect on the potential bankruptcy of the bank using the model Grover. The total population used was 45 banks and the sample taken in this study were 37 banks listed on the Indonesia Stock Exchange in the 2015-2018 period with a purposive sampling method. This research is causality research with the method of data collection using documentation, namely by taking data from the company's annual report. The data analysis method uses descriptive statistical analysis and logistic regression analysis. The results showed that the Return on Assets (ROA) ratio, Capital Adequacy Ratio (CAR), Firm size, Market Effect have a positive and not significant relationship to bankruptcy potential. Whereas the Net Performing Loan (NPL) ratio, Operational Expense to Operating Income (BOPO) has a negative and insignificant relationship to the bank's potential bankruptcy. This is because the average variable value is above the criteria of Indonesian banks, and banks listed on the Indonesian stock exchange can maintain well. This indicates that the Grover model is accurate in measuring the health of banks.
Pengaruh Edukasi Pelanggan pada Loyalitas Pelanggan melalui Kualitas Jasa
Tjahyadi, Rully Arlan;
Kuswoyo, Chandra;
Lu, Cen;
Irianto, William
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n1.p346-354
When customers actively participate in value creation, companies develop capabilities to understand customer needs. It shows that companies and customers play an active role in creating value. Some experts suggest that the inculcation of value is essential in the co-creation process between companies and customers and that customers change from passive listeners to active players. So the value creation process must focus on developing processes to support customer learning. Customers must learn relevant skills and behaviours in the purchase, production, and use of goods or services to participate and contribute to creating value effectively. Educating customers and ensuring customer knowledge of a service is the primary determinant of service quality and customer loyalty. This study uses Path Analysis to examines customer education's effect on customer loyalty through service quality. The result shows that customer education affects customer loyalty directly or indirectly through service quality. This study's findings indicate that customer education is an essential concept in achieving competitive advantage. Customer education is understood as active customer participation to improve excellent service
Pengaruh Viral Marketing dan Brand Awareness terhadap Niat Beli Merek Kopi Kenangan di Kota Surabaya
Mulyaputri, Venna Melinda;
Sanaji, Sanaji
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n1.p91-101
This study aims to examine the effect of viral marketing and brand awareness on consumer purchase intentions in the context of social media use, especially Instagram as a media marketer between companies and consumers, by providing information about the product. The sample used in this study amounted to 200 samples distributed online using Google Form. Data were analyzed using a simple linear regression method. Research results are the viral marketing and brand awareness variables positively affect buying intentions "Kopi Kenangan". Based on these results, it is recommended for “Kopi Kenangan†to provide exciting content through Instagram social media in the “Kopi Kenangan†brand promotion strategy.
Pengaruh Experiential Marketing dan Zoo Image terhadap Revisit Intention dengan Experiential Satisfaction sebagai Variabel Intervening
Taraoktavia, Viyo Tri;
Indarwati, Tias Andarini
Jurnal Ilmu Manajemen Vol 9, No 3 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)
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DOI: 10.26740/jim.v9n3.p%p
The sustainability of a tourist attraction is reflected by the experiential satisfaction of visitors to tourism objects. One of the influencing factors is to create engaging experiential marketing and make an impression on the visitor's mind and the image attached to the company. Experiencing engaging experiential marketing and a good image from the company makes visitors feel experiential satisfaction and revisit intention. This study aims to determine the effect of experiential marketing and zoo image on revisit intention with experiential satisfaction as an intervening variable. This study used 200 samples with a non-probability sampling technique using the purposive sampling method. Data were collected using an online questionnaire. The analytical tool in this research is path analysis using AMOS and IBM SPSS. Based on the study results, experiential marketing positively affects experiential satisfaction and revisit intention directly, unlike the zoo image, which positively affects experiential satisfaction but not revisit intention. As a suggestion, Surabaya Zoo can improve visitors' image, such as improving the services provided and adding engaging experiential marketing to attract visitors' engagement again in the future.