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International Journal of Small and Medium Enterprises and Business Sustainability
Published by Universitas Trisakti
ISSN : 24429368     EISSN : 30642655     DOI : https://doi.org/10.25105/ijsmebs
Core Subject : Economy,
Economics, Econometrics & Finance
Welcome to the International Journal of Small and Medium Enterprises and Business Sustainability published by the Publishing Lembaga Penerbit Fakultas Ekonomi dan Bisnis (LPFEB) Universitas Trisakti. As its primary objective, this double-blind review and online scientific journal is dedicated to publishing original and outstanding studies in English that increase knowledge and understanding of the development of small and medium-sized enterprises (SMEs), including entrepreneurship and family-owned businesses, and its factors or conditions that influence business sustainability, and, ultimately, shape this field of research. This journal focuses on theoretical, empirical, policy and practical issues in the field of SMEs, especially in developing countries. The articles published in this Journal are important for academics, policy makers, practitioners and analysts in governments and organizations, who seek to understand the processes and outcomes of SMEs, especially with regard to their growth, constraints and sustainability. Published articles may include theoretical articles, qualitative and quantitative empirical works, and/or case studies. Considering that the aim of the Journal is to push the boundaries of current thinking regarding SME development, case studies to be published in the Journal must have a theoretical perspective. Theoretical contributions can be linked to cases that challenge existing theories or shed better light on them. Articles to be published in the Journal focuses primarily on the following topics: Small and medium enterprises (SMEs) Entrepreneurship Family-owned businesses Government policy on SME and entrepreneurship The role of cooperatives and non-government organizations (NGOs) in supporting SMEs Epistemology, general theory development, and methods of research in entrepreneurship, SMEs, and family-owned businesses Impacts of macroeconomic policies, including subsidies policy, trade policy, and investment policy, on SMEs Impacts of market structure and market competition on SMEs Financing: microfinance, informal sources of finance, bank and other non-bank financial institutions Main factors which affect business sustainability Other issues related to SMEs in particular and business in general
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekomomi dan Ekonometrika
Articles 162 Documents
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COUNTRY FOCUS Micro, Small and Medium Enterprises in Kenya: Current State, Opportunities and Challenges Bitange Ndemo; Ben Mkalama
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 3 No. 3 (2018): November
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v3i3.20460

Abstract

The Kenyan economy is market-based with a few state-owned infrastructure enterprises and its external trade systems are largely liberalized. It is the largest economy in the East and Central Africa and its capital city, Nairobi is the hub for financial services, communication and transportation services. The economy is well diversified with vibrant manufacturing, mining, agriculture, forestry, fishing and tourism. The country’s gross domestic product (GDP) is estimated to surpass $85 billion in 2018 or the 69th largest economy in the world. Per capita income in 2018 is estimated at $1,790. Statistica (2017) reports that services sector contributed 45% of GDP followed by agriculture at 32% and industry at 17%. The Kenyan economy has enjoyed both periods of great advances and disheartening downturns. Incidences of poverty and unemployment, meagre foreign exchange earnings (exports of primary product mainly - agro-produce) have resulted in unfavourable balance of payment and low per capita income. It is estimated that about 36% (Awiti, et al., 2018) of Kenya’s population live below the poverty line. While, the overall population growth rate has experienced a decline over the last 2 decades, unemployment continues to increase. As a result, lack of productive employment opportunities has led to a fall of real wages in nearly all the sectors of the economy. Further, the population pressure on agricultural land and the associated decline in individual holdings have resulted in low and decreasing productivity. Under the Vision 2030, it is acknowledged that in order to cope with these challenges, the economy will have to consistently grow at between 8-10% (SDGs more than 7%, Vision 2030 more than 10% annually).
Determinants of Contemporary Processes of Economic and Information Globalization of Financial Markets Dariusz Prokopowicz; Sylwia Gwoździewicz
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 1 (2019): March
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i1.20461

Abstract

The globalization processes took place many times in the socio-economic and cultural development of transnational communities. One of the last such processes has been occurredsince the middle of the last century. The current globalization process is mainly related with the successively progressing integration of financial markets and with the development of information and communication technologies (ICT) and Internet technologies. The socioeconomic, political and business changes, which have been taken place in the global dimension since the middle of the last century, are a source of modification of the currently functioning market structures and global models of financial systems. The liberalization of capital flows, progressing since the 1970s, has been determined by many economic and political factors, including the modification of the international monetary system. The main determinants of economic and information globalization include such processes as liberalization of capital flows, deregulation of international financial markets and progress in the field of ICT. These processes constituted favorable conditions for the increase in the tendency to globalization of the world economy as well as for the internationalization of financial markets. The processes of globalization in the ancient history were of a slightly different nature. In those days the production of goods was dominated by other factors than it is today and economics has not been yet a separate science.
The Relationship between Corporate Social Responsibility and Financial Performance: Evidence from Vietnam Textile and Garment Industry Thi Thu Hien Phan
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 1 (2019): March
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i1.20462

Abstract

The direct relationship between corporate social responsibility (CSR) and financial performance has been investigated by many researchers, but direct testing seems to be inaccurate as it is difficult to explain their findings. Because there are many factors indirectly affect this relationship. This study examines corporate reputation, customer loyalty, and employee engagement as mediate variables in the relationship between CSR and financial performance. Sample is 389 garment enterprises in Vietnam show that the link between CSR and financial efficiency is the intermediate relationship. The positive effect of CSR on financial performance is due to the positive impact of CSR on the company's reputation, customer satisfaction, and employee engagement.
Relationship between Travel Agents’ Service Quality and Tourists Satisfaction with Special Reference to Mirissa Coastal Tourism Zone Jayampathi E.K.; Punchihewa P.S.D.
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 1 (2019): March
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i1.20463

Abstract

The complexity and globalization of today’s competitive business environment have made service quality as one of the most important sources of gaining competitive advantage in the tourism industry. Evaluation of customer satisfaction is one way to determine the service quality. Travel agents are one of key parties that engaged into the tourism sector to facilitate tourist in several means. Travel agents are to meet expectations and demands of tourist in accordance with quality of services which will be based on to retain existing and attract new tourists. In modern era, the quality of the services provided will be considered as the key factor that determining the survival of travel agencies in the market. This study focused on identifying the relationship between travel agents’ service quality and tourist satisfaction with especial reference to the Mirissa tourism zone, Sri Lanka. Population of this study was all the domestic and inbound tourists who visited Mirissa region during the period of 01st of March to 30th of March 2018. Sample of the study was consisted with 67 domestic and 133 inbound tourists who were visited to Mirissa tourism zone during the period of 01st of March to 30th of March 2018. Convenience sampling technique was used as the sampling technique and both primary and secondary data were used. Self-administered questionnaire was used to collect primary data. Correlation and Regression analytical techniques used to analyze data. This study concluded that there is a strong positive relationship between travel agents’ service quality and tourist satisfaction. Although, all dimensions in service quality were positively correlated, reliability was proven to have the most powerful positive impact on tourist satisfaction. Although, the study concluded that there is a strong positive relationship between travel agents’ service quality and tourist satisfaction, its better, if much awareness will be created on improving full-service web sites with new technologies for the convenience of selfserve online booking for tourists, as most of the tourists didn’t visit travel agencies in order to join with their service.
The Correlation Analysis of Social and Economic Spendings, Economic Growth, and Poverty with Special Reference to West Java Province 2010 – 2013 Sumiyarti Sumiyarti; Budi Santosa
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 1 (2019): March
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i1.20464

Abstract

This study aimed to examine the effects of social and economic expenditures on economic growth and poverty in regencies and cities in the provice of West Java by using a simple correlation analysis. In this analysis, the economic growth and poverty are simply formulated as variables that have correlations with social and economic spendings in each regions. The study has two important findings. First, the tendency of economic development and its policies in the majority of the regions is more oriented towards economic growth rather than poverty reduction. Second, the impacts of social and economic spendings on economic growth and poverty are more occurred in cities rather than in regencies.
Strategic Planning of Information System and Information Technology in Small and Medium Enterprises with Reference to PT. Giri Artha Sejahrera Burhanudin Burhanudin; Sani Muhamad Isa
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 1 (2019): March
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i1.20465

Abstract

From the authors’ initial interviews with the top managers of some small and medium enterprises (SMEs), it was found that the high cost of implementing and maintaining information technology (IT) and information system (IS) was one of obstacles they faced. SMEs that want to use IT for their business processes need to spend some money on the implementation and maintenance of and investment in IT, which is considered too expensive for many of them. The main objective of this study is to examine the adoption of IS and IT strategic planning in SMEs. To meet this objective, a car driving school company, i.e. PT. GAS, was selected as the subject of this study. As a qualitative-based study, it used a descriptive method of analysis with a number of analyses conducted in stages based on a strategic planning framework in IS and IT in accordance with the Ward and Peppard framework. Based on the results, this study concludes that PT GAS could implement IS and IT strategic planning at a low cost by contracting a web-based information system developer with per-user payments.
Quality of Human Resources via Accountant’s Intellectual Competence in Multinational Enterprises in Hanoi, Vietnam Duc Tai Do; Quynh Anh Doan Thi; Duc Dinh Truong; Trung Thanh Le
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 1 (2019): March
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i1.20466

Abstract

This study was conducted to evaluate the quality of human resources via accountant’s intellectual competence in multinational enterprises in Hanoi, Vietnam. Based on a literature review and interviews, the dependent variable of the quality of human resources in this study includes four attributes literacy level, understanding of specialized knowledge, professional skills, and working experience. As a descriptive analysis, this study used Cronbach's Alpha, Independent T-test, and ANOVA for measuring the quality of human resources via accountant’s intellectual competence. The results of the study show that the quality of human resources via accountant’s intellectual competence achieved an average of 4.027 with Cronbach's Alpha coefficient greater than 0.6. This indicates that the quality of human resources via accountant’s intellectual competence of men and women is not different; there are no differences in evaluating the quality of human resources between chief accountants, general accountants and accountants. Based on these findings, some recommendations are given to improve the quality of human resources via accountant’s intellectual competence in multinational enterprises in Hanoi.
Determinants of the Internationalization of Family Firms – A Structural Equation Modeling Analysis1 Nelly Daszkiewicz; Magdalena Olczyk
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 2 (2019): July
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i2.20467

Abstract

Currently, international behaviors of family businesses (FBs) attract a growing interest of researchers. In an increasingly competitive environment, numerous FBs are forced to expand into foreign markets in search for ways to survive or grow. The article is both theoretical and empirical. In the theoretical part it presents theoretical concepts of FBs internationalization, especially determinants for their going international. In empirical part, the study focuses on two particular internationalization determinants: the attitude of family firm towards internationalization and some aspects of the business environment. Methodology used in this study is unique. Authors use a structural equation modeling (SEM) to explore how strong is a causal effect of the attitude to internationalization and of the business environment to internationalize a firm. The results of the survey are presented on the sample of 216 firms including 88 FBs (were investigated with the use of a survey questionnaire).
The Importance and Organization of Business Information Offered to Business Entities in Poland via the Global Internet Network Dariusz Prokopowicz; Sylwia Gwoździewicz
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 2 (2019): July
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i2.20468

Abstract

Currently, in the era of information society and the development of information technology, information has become a particularly important element of social and professional functioning of both individual people and complex organizational structures and systems from which the modern world is built. In the context of running any business from the point of view of managing the organization, information can be a valuable commodity for the entrepreneur on a mobile, rapidly changing market. The development of techniques for processing and sharing information via the Internet is determined by many facilities for beneficiaries, customers and people using the information services offered by the Internet. In addition, for entities providing electronic information via the Internet, the possibility of a significant reduction of transaction costs of financial operations and electronic data transfer appears. On the other hand, the development of information technologies functioning on the Internet also involves the risk of loss or theft of information by unauthorized entities. This study describes key assumptions for the developmentand creation of a universal Internet portal offering information services for companies in the MSP sector that offers specialized information services provided via the Internet.
How to Support Employment for the Elderly People through the Intergenerational Self-Help Model. The Story from Vietnam Nguyen Nam Phuong; Vu Thi Uyen
International Journal of Small and Medium Enterprises and Business Sustainability Vol. 4 No. 2 (2019): July
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ijsmebs.v4i2.20469

Abstract

Vietnam is in the process of population aging, and there is still a large proportion of the elderly people living in rural areas who continue to work for extra income either for themselves or to support their descendants. However, the elderly people have problems with their health and suitable requirements for finding suitable jobs. The question in this paper is that: how to help the elderly people find suitable jobs. To answer it, this paper did both qualitative and quantitative analyses. Descriptive statistics are used to describe the relationship between factors and employment supports for the elderly people, while a multivariate regression is used to find the determinants of effective employment supports. In addition to secondary data collected from various sources, primary data was obtained from in-depth interviews with some local officials and elderly people in the suburbs of Hanoi to assess related issues in management and implementation of policies. The findings show that the Intergenerational Self-Help Club (ISHC) model has contributed positively to improving the lives of the poor and near poor elderly people by helping them to get jobs through employment supporting activities in many aspects such as trainings in techniques of cultivation, husbandry and production; provision of loans, seeds, fertilizers, and other required inputs for production; and provision of information on suitable jobs that not only to improve their incomes significantly, but also suitable to their health conditions. The model not only contributes to raising living standards but also helps the elderly people to live happily and healthily through diverse activities. This effective and low cost model is well suited to urban, rural, coastal and ethnic minority and mountainous areas. Based on this fact, this paper proposes some solutions to replicate the model for increasing production capital, strengthening trainings of production techniques for the elderly people, diversifying the areas of help in the employment support in the model, mobilizing resources from the community, and mobilizing stakeholder participations to help them have decent jobs.

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