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IPTEK Journal of Proceedings Series

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Published by Institut Teknologi Sepuluh Nopember Surabaya

ISSN : 23546026 EISSN : - DOI : -

Core Subject : Science,

Computer Science & IT

IPTEK Journal of Proceedings Series publishes is a journal that contains research work presented in conferences organized by Institut Teknologi Sepuluh Nopember. ISSN: 2354-6026. The First publication in 2013 year from all of full paper in International Conference on Aplied Technology, Science, and Art (APTECS). It publish one time a year after the held of APTECS event.

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Articles 1,079 Documents

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Program Designing the Improvement of Excavator’s Maintenance Team Competencies (Case Study in a Sandstone Mine Company PT XYZ) Agung Aribowo; Nani Kurniati
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

The heavy equipment maintenance system cannot be separated from the problems of Human Resources (HR). Some literature has defined HR as a success factor for the successful implementation of maintenance systems. The Asset Maintenance Division as an organization which responsible to maintain the Company's assets routinely, including the Doosan S500’s 50-tonne class excavator. But in fact, excavators that are currently still operated often breakdown and its physical condition are in a bad condition. From the observation of 9 (nine) units excavators, the Key Performance Indicator (KPI) target was still not achieved, especially on the items Mean Time To Repair (MTTR) and Mean Time Between Failure (MTBF). Mechanic’s technical competencies needed in achieving KPI are divided into four sub competencies: Maintenance, Repair & trouble shooting, Remove & install and Overhaul. This study aims: analyzing mechanic’s competencies against company‘s standards, analyzing the influence of mechanic’s competencies on achieving KPI targets, providing recommendations on the influence of mechanic’s competencies for achieving KPI targets. The primary data used in the study were obtained through interviews and the questionnaires as well as secondary data obtained from various literatures, research results and supporting books. The method of processing and analyzing data uses the method of gap analysis and the Non-Parametric Statistics (Multiple Regression). The results of the gap analysis are known that there are still gaps in the actual competence of employees with competency standards set by the company. Factors that cause the competency gap are generally known because of a lack of understanding of the basic skills required, mastery of work techniques and consistency in applying work quality standards. Recommendations from this study as an effort to improve the skills and knowledge of mechanics to improve work effectiveness that affects MTTR and the quality of work that affects MTBF so that the KPI are consistently achieved

The Relationship between Job Satisfaction, Organizational Commitment and Leader-Member Exchange on Turnover Intention (Case Study in Head Office Employee of PT. WG) Budi Wijaya; Bustanul Arifin Noer
IPTEK Journal of Proceedings Series No 6 (2019): The 1st International Conference on Global Development (ICODEV)
Publisher : Institut Teknologi Sepuluh Nopember

The problem of turnover is experienced by many companies, including PT. WG. Head office of PT. WG has the highest rate of turnover among all locations of PT. WG. This study aims to determine the effect of job satisfaction, organizational commitment, and the relationship between leaders and the employees (Leader-Member Exchange - LMX) on employee turnover intention at the Head Office of PT. WG. It also aims to provide input to the management of PT. WG regarding things that need to be done to improve job satisfaction, organizational commitment, and LMX. This study uses a correlational method with primary data collected using a survey method in the form of a questionnaire. Collected data will be analyzed the suitability of the model with the hypothesis that has been proposed. Based on research that has been done, it was found that job satisfaction, organizational commitment, and LMX have a significant effect on turnover intention. Therefore PT. WG needs to pay attention to factors that influence job satisfaction and organizational commitment. In addition, leaders also need to pay attention to their relationships with subordinates. It is expected to reduce employee turnover intention at the Head Office of PT. WG.

Peningkatan Kualitas Aneka Olahan Bandeng: UMKM di Kelurahan Keputih Endang Purwanti S.; Afifah Rosyidah; Irmina Kris Murwani; Ratna Ediati
IPTEK Journal of Proceedings Series No 4 (2019): Seminar Nasional Kimia (SENAKI) XV 2019
Publisher : Institut Teknologi Sepuluh Nopember

Potensi Kelurahan Keputih Kecamatan Sukolilo Wilayah Surabaya Timur yang mempunyai tambak dengan luas mencapai 1.278 ha; menjadikannya salah satu tempat konservasi. Bandeng organik sebagai produk unggulan di Kelurahan Keputih mempunyai peluang besar untuk dibudidayakan dan dikembangkan. Bandeng organik sebagai produk unggulan tambak di Kelurahan Keputih sangat besar manfaatnya guna meningkatkan penghasilan dan sumber gizi yang sangat baik. Hingga saat ini tingkat perekonomian petambak di Kelurahan Keputih masih tergolong rendah, hal ini dikarenakan petambak langsung menjual hasil panennya ke pengepul yang ada di sekitarnya atau pasar terdekat. Melalui kegiataan Pengabdian Kepada Masyarakat berbasis Penelitian ini dilakukan upaya peningkatan pendapatan masyarakat melalui diversifikasi produk olahan tambak selain bandeng presto maupun bandeng asap. Rumput laut juga digunakan sebagai bahan tambahan guna meningkatkan gizi sekaligus meningkatkan nilai jual hasil tambak. Upaya ini dilakukan sekaligus untuk meningkatkan pendapatan masyarakat du Kelurahan Keputih melalui diversifikasi produk olahan tambak dengan rumput laut sebagai bahan tambahan.

Development of Personal Selling Standard and Improvement of MSME X's Wedding Promotion Material Radifan, Jamal; Suhaimi, Hasnul
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Currently, the type of industry that still growing is the wedding industry. The increasing number of marriages in Indonesia contributes to the need for wedding services. MSME X owners seek the opportunities needed to provide services and various options for the needs of marriage. MSME X is currently held in Jakarta and Bekasi. This study discusses the business coaching process report MSME X personal selling and improving promotional materials in the form of brochures to attract consumers. The challenge in selling wedding services is that consumers cannot feel or touch services first. Preliminary analysis shows that salesperson use brochures as sales aids, there are differences in the level of sales competency among marketing employees, so personal selling activities are not optimal and affect the company's sales targets. Primary data collected through in depth interviews and observations, while secondary data is obtained from owners, the internet, and management books. The collected data will be analyzed using qualitative methods. This research focuses on the formulation of personal selling standards, and improvement of promotional materials as a tool for salesperson in conducting sales of wedding services. The results of this business coaching process explain the steps that can be used to conduct wedding service sales and the effect of improving promotional materials that help resolve limitations in the marketing aspects of MSME X

ITS Community Service Program as A Medium to Empower Community in Facing the Era of Industrial Revolution 4.0 Hermanto Hermanto
IPTEK Journal of Proceedings Series No 6 (2019): The 1st International Conference on Global Development (ICODEV)
Publisher : Institut Teknologi Sepuluh Nopember

As agents of change, students are required not only to have knowledge and expertise in their fields, but they must also be ready to be in the community to implement the knowledge and skills they have, help solve real problems faced by the community or provide knowledge and skills to the community so they can lead better life. To meet these goals, Institut Teknologi Sepuluh November (ITS) conducted community service program (KKN) for students to communities. In line with ITS students’ background, the themes of KKN were related with technology and its applications, so that the KKN activities in the community were also inseparable from the theme of technology and its application. Thus, KKN ITS is the right medium to help the community in facing the current era of the industrial revolution in which technology and its application serve as its core.

Stakeholder Analysis Approach: Who Is Authorized to Regulate the National Health Insurance Benefits? Tisno Leksani Tunjungwulan; Alberto Daniel Hanani
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

BPJS Kesehatan (Badan Penyelenggara Jaminan Sosial Kesehatan) is an agency that liable to organize the nationalhealth security system in Indonesia. The health services director of BPJS Kesehatan has issued three regulations as an effort to control deficits which currently hit since 2014. The issuance of the regulations reaped controversy over its contents governing the limitation of health benefits that assured by BPJS Kesehatan. Besides that, BPJS Kesehatan has assumed not an authorized institution to issue that policy. This study aims to analyze the issuance of the regulations as a public policy. Data collection is obtained by in-depth interviews with top-level management, literature review and observation. Stakeholder analysis used to find out where the position of BPJS Kesehatan in the national health security system environment is. It will help in carrying out its functions and roles to succeed that program. Through stakeholder analysis is known that the government and the participants are the primary stakeholders of the national health security system. While BPJS Kesehatan is an agent representing the government providing health benefits to the participants. BPJS Kesehatan is not the primary stakeholder but secondary stakeholder, then the determination of any health benefits provided to the participants is an authority of the government rather than BPJS Kesehatan. Inaccuracy in the reading relationship between stakeholders could be at risk for BPJS Kesehatan in making a strategic decision. BPJS Health's lack of understanding of its authority, lead to ineffective decision-making and policies. The ineffectiveness of policies or decisions makes the goals of BPJS Health as providers of national health security programs difficult to achieve. By understanding the limits of its authority, BPJS Kesehatan able to take strategic steps according to the company's goals

Analysis of the Effect of Service Quality on Satisfaction of Visitors of Blitar Agrotourism Using Servqual Saadillah, Dinu; Syairudin, Bambang
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

Blitar kakao agro tourism object is a combination of tourism and cocoa fruit plantations combined into agro-educational tourism to become a destination that is not only interesting to visit but also provides educational values for visitors, especially related to cocoa fruit. In addition, tourism managers must also be able to create satisfaction with visitors, one of which is by providing the best service. Therefore, this study was conducted with the aim to determine the effect of service quality on visitor satisfaction of Blitar kakao agrotourism. Service quality includes latent tangible variables, responsiveness, assurance, empathy, and reliability obtained by standardized regression weights which shows an estimate value for the effect of ServQual variables on visitor satisfaction of 0.88, while the results of regression weights get the value of S.E. amounting to 0.128, C.R. 9,261. Besides that, it can also be seen that the value of p value for the relationship between service quality (ServQual) and visitor satisfaction <0.05 so that it can be concluded that service quality has a significant effect on visitor satisfaction. From the structural method it can also be known which indicators have the most influence on service quality where based on the results of the analysis it is found that the reliability dimension has the most influence from the other four dimensions of service quality. This research model can be said to be feasible and acceptable because it has a GFI value of 0.9, TLI of 0.96 and CFI of 0.98

The Influence of Environmental, Social, and Governance (ESG) Disclosure on Firm Financial Performance Raisa Almeyda; Asep Darmansya
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

The aim of this study is to do research about non-financial aspect that has influence toward the companies’ financial performance, that will highlight the scores of companies’ ESG (Environment, Social, Governance) disclosure. Nowadays, investors take into account the non-financial aspect into their investment decision, such as ESG performance as a risk measurement. The mixed of results found in the previous studies regarding the correlation between company ESG/CSR and financial performance warranted us to conduct more research in this particular topic. We conducted research on companies in the real estate sector since its long-term nature of investment is aligned with long-term ESG goals. The samples of companies were collected from seven countries with the strongest economy worldwide, the G7. The financial performance is measured by both in the perspectives of accounting and stock market, which are ROA, ROC, Stock Price, and P/E. The panel data was collected over five years (2014-2018), using STATA to run multivariate regressions to test for the correlations. The results indicate that there is a statistically significant positive relationship between the ESG disclosure with firm’s ROA and ROC, but no significant relationship with Stock Price and P/E. Furthermore, we found that there is a statistically significant positive relationship between the Environmental factor towards the firm’s ROC and Stock Price. Lastly, the study also reveals that there’s no significant relationship between the Social factor and Governance factor with firm financial performance. The results show that a high transparency regarding ESG information could improve the financial performance. Thus, it is advisable for investors, company management, decision-makers, and industry regulators to consider the importance of the ESG disclosure

Workload Analysis at Biro Human Capital to Increase Productivity Antonia Ratna Hanjani; Moses Laksono Singgih
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

PT XYZ is a company in Indonesia engaged in manufacturing. One strategy to support these activities is to adjust the workload of the existing work to increase productivity in this company. Workload is very influential on employee performance productivity because the environment and work capacity are aligned with productivity. If the burden received is too heavy, then employee productivity will decrease, whereas if the workload is balanced then employee productivity will increase. Workload Analysis is a method used to determine the time, effort, and resources needed by an organization in identifying the actual needs of Human Resources (HR) in quality and quantity in accordance with the goals and strategies of the organization. Workload analysis with Full-Time Equivalent (FTE) is the allocation of the total number of personnel needed to work on the entire transaction in a system / process at a certain time / period. The staff allocated includes full-time, part-time and short-hour. While the National Aeronautics and Space Administration Administration Task Load Index (NASA-TLX) method is a method used to analyze workers 'mental workload by measuring workers' subjective perceptions. This study will combine both methods to get the expected conclusions. This study aims to measure workload analysis aimed at making the workload between the sections in the Human Capital Bureau to be equally. The calculation results from the FTE stated that the workload contained in the Human Capital Bureau is still not evenly distributed, the recruitment and assessments section has a workload that tends to be low while other parts have a workload that tends to be high. Subjective workload that most affects is on the effort index, which is 24.09%, followed by temporal demand of 21.64%, performance aspects of 21.17%, mental aspects of demand of 19.66%, frustration level of 13, 44%, and the physical demand aspect is 0%

Information System Strategic Planning and Information Technology in Organizer Event Service Company at Surabaya Surya, Maulidina Rahmawati; Ginardi, Raden Venantius Hari
IPTEK Journal of Proceedings Series No 5 (2019): The 1st International Conference on Business and Management of Technology (IConBMT)
Publisher : Institut Teknologi Sepuluh Nopember

The level of business competition of an organization at this time is increasingly high. This is caused by economic factors and the presence of new competitors. Many organizations do not have the ability to deal with these conditions. Management of innovation and improvement that is limited by time, cost and quality are referred to as project management. Many methods, techniques, and tools have been developed, covering all aspects of project management from start to finish. If project management practices are implemented correctly, it allows for increased efficiency and productivity. In this study, how project management is implemented by evaluating the use of project management tools and effectiveness in supporting projects that run in the organization of PT. XYZ. This is done by distributing questionnaires to 30 respondents involved in the project that was carried out in 2018 to the present. The analytical method used is descriptive analysis and inferencing using SPSS used to determine the use of tools and project management techniques. Results in this study project management tools and techniques most often used by PT XYZ are progress reports, activity lists, and project charter. From the position positional factors and managed project costs factors are have significant value that affects the use of project management tools and techniques at PT XYZ in Indonesia

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