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Manajemen Sumber Daya Manusia
Published by Universitas Slamet Riyadi
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Core Subject : Science,
Decision Sciences, Operations Research & Management
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Articles 401 Documents
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PENGARUH KEPEMIMPINAN, LOYALITAS KARYAWAN DAN KINERJA KARYAWAN TERHADAP KUALITAS PELAYANAN UNIT LAYANAN PENGADAAN BARANG/JASA Ernawati, Mamik Subagyo, Djoko Suseno &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 10, No 1 (2016): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

This research is conducted to know the significancy betwen (1) leadership (2) of employee loyalty (3) the performance of employees on the quality services of The Unit Layanan Pengadaan Barang dan Jasa Kabupaten Ngawi.The population is all employees who work in The Unit Layanan Pengadaan Barang dan Jasa Kabupaten Ngawi as many as 32 employees. The analysis Technique usesdouble regression analysis with the classical assumption. Analysis results showed that leadership, employee loyalty and employee performance has positive and significant effect on service in The Unit Layanan Pengadaan Barang dan Jasa Kabupaten Ngawi. The most dominant variable effect on the quality of service is the employee's performance because this variables has the greatest coefficient is 0, 689. Leadership, employee loyalty and employee performance positive effect on office services The Unit Layanan Pengadaan Kabupaten Ngawi was 82,4%.Keywords: leadership, loyalty, employee performance, quality of service
ANALISIS PENGARUH BRAND AWARENESS DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN DENGAN BRAND ATTACHMENT SEBAGAI VARIABEL MEDIASI (Survei pada Pelanggan PT Indiva Media Kreasi) Y. Djoko Suseno, Yeni Mulati, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 11, No 1 (2017): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

This research aims to determine the effect of brand awareness andbrand image, either directly or through the mediation of brand attachment tothe purchasing decision of customers of PT Indiva Media Kreasi. Thepopulation in this research are active customers of PT Indiva Media Kreasi inthe period August 2015 to August 2016. The total population are 980customers. Samples were taken based on random sampling of 10% of thepopulation, namely 98 and rounded to 100 customers. Data collectiontechniques using questionnaires through validity and reliability test.Mechanical analysis through path analysis (path) with the classicalassumption. Validity of test results, research instruments of variable brandawareness, brand image, brand attachment and consumer purchasingdecisions valid. Reliability test results are reliable. From the classicassumption test, multicollinearity test pass the test, heteroscedasticity testpass the test, autocorrelation test pass the test, and normality test pass thetest. The analysis showed that brand awareness and brand imagesignificantly influence brand attachment. Brand awareness and brand imageindirectly influence the purchase decision. Brand attachment significantlyinfluence purchasing decisions. Brand attachment mediates the effect ofbrand awareness and brand image on purchasing decisions.Keywords: brand awareness, brand image, brand attachment, purchasedecision.
PENGARUH SERVICE QUALITY TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION DAN AIRLINE IMAGE SEBAGAI PEMEDIASI (Survei pada Pengguna Jasa Maskapai Penerbangan Garuda Indonesia Airline di Kota Surakarta dan DIY) Ernawati, Anna Hariyatiningsih, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 10, No 2 (2016): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

This research aims to analyses (1) significance of the effect service quality on customer satisfaction (2) significance of the effect service quality on the airline image (3) significance of the effect service quality on customer loyalty (4) significance of the effect customer satisfaction on customer loyalty (5) significant of the effect airline image on customer loyalty (6) the effect of service quality on customer loyalty mediated by customer satisfaction (7) the effect of service quality on customer loyalty mediated airline image. Location of this research in the region at Surakarta and DIY, using samples of 100 customers of the Garuda Indonesia Airline with purposive sampling technique. Data collecting with questionnaire technique through validity and reliability test. To test the hypothesis using path analysis. The result shows that (1) service quality has significance effect on customer satisfaction, so the hypothesis 1 accepted; (2) service quality has significance effect on the airline image, so the hypothesis 2 accepted (3) service quality has significance effect on customer loyalty, so the hypothesis 3 accepted; (4) customer satisfaction has significance effect on customer loyalty, so the hypothesis 4 accepted (5) airline image has significance effect on customer loyalty, so the hypothesis 4 accepted; (6) the effect of service quality on customer loyalty mediated by customer satisfaction, so the hypothesis 6 accepted; (7) the effect of service quality on customer loyalty mediated airline image, so the hypothesis 7 accepted. Keywords: service quality, customer satisfaction, airline image, customer loyalty
PENINGKATAN IKLIM USAHA KECIL MENENGAH MELALUI STRATEGI KOMUNIKASI DINAS PENANAMAN MODAL DAN PERIZINAN TERPADU SATU PINTU Wahjoe Mawardiningsih, Ali Arif Setiawan &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 11, No 2 (2017): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

Small and Medium Enterprises (SMEs) are of special concern to thegovernment. Reform and regional autonomy triggered the implementationand development of a new public service bureaucracy (NPS) into theadministration of public services. NPS places the citizens to be served. Onegovernment program is One Stop Service (OSS). OSS uses the principle ofwork easy, cheap, fast and can be transparent. Thus, the institutionconcerned makes communication strategy based on media strategy so thatpeople are more familiar and actively participate. This study aims to find outhow the implementation of the communication strategy, and how theeffectiveness of communication strategies to the public in Sragen regency.Data were collected by interviewing the resource persons involved in thecompilation and implementation of the communication strategy and bycollecting supporting data. The results show that DPMPTSP works togetherwith related SKPD, improvise to formulate and run socialization andpublication through media according to the typology of audience. DPMPTSPavoids high-cost media and further maximizes the potential of existingresources. As a mainstay for further development is the online media.Nevertheless DPMPTSP has succeeded in improvisation as evidenced bythe increase of applicants for permits and growth of SMEs.Keywords: SME, one stop service, government communication strategy
PENGARUH BUDAYA ORGANISASI, LINGKUNGAN KERJA, DAN KOMITMEN ORGANISASI TERHADAP KINERJA GURU SMP NEGERI 4 SURAKARTA Sunarso, Titik Nuroini Rahayuningsih, Amin Wahyudi &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 10, No 1 (2016): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

The result of this research showed (1) The culture organization influential not significant toward the performance of the teachers in SMP Negeri 4 Surakarta, (2) Work environment significant toward the performance of the teachers in SMP Negeri 4 Surakarta, (3) The commitment organization influential significant toward the performance of the teachers in SMP Negeri 4 Surakarta, (4) The most dominant variable influential on the performance of the teachers in SMP Negeri 4 Surakarta is work environment, (5) The result of the test (F test) is chorused known magnitude of the value of F = 30,381 significant 0,000 < 0,05, so it can be concluded in with the same variable of culture organization, work environment, and commitment organization influence the performance of the teachers in SMP Negeri 4 Surakarta, Keywords: culture organization, work environment, organization commitment, teachers performance.
PENGARUH KEPEMIMPINAN, BUDAYA ORGANISASI, DAN PROFESIONALISME TERHADAP KINERJA DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERASI Y. Djoko Suseno, Aris Wibowo &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 11, No 1 (2017): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

The purpose of this study was to analyze the effect of leadership,organizational culture, professionalism and work satisfaction to employeeperformance. The others to knows work satisfaction are moderated effect ofleadership, organizational culture and professionalism to employee performancein the Mental Hospital of Central Java Provincial Government Owned. Thepopulation of as many as 1,382 employees. Samples taken as many as 10% ofthe population with cluster random sampling method so that a sample of 140people.. Analysis techniques used multiple linear regression and test the absolutedifference. The results showed that the leadership have a significant effect onemployee performance. Organizational culture have a significant effect onemployee performance. Professionalism have a significant effect on employeeperformance. Job satisfaction have a significant effect on employee performance.Work satisfaction moderate the effect of leadership on employee performance.Work satisfaction moderate the effect of organizational culture on employeeperformance. Work satisfaction does not moderate the effect of professionalismon employee performance.Keywords: leadership, organization culture, profesionalism, work satisfaction,employee performance
ANALISIS PENGARUH LINGKUNGAN KERJA DAN MOTIVASI TERHADAP KINERJA DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERATING (Survei pada Tenaga Kependidikan Universitas Slamet Riyadi Surakarta) Rahayu Triastity, Unggul Adi Purnama, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 11, No 2 (2017): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

The purpose of this study is to know and analyze the significance of theinfluence of work environment, motivation, job satisfaction on theperformance of education personnel Slamet Riyadi University Surakarta,moderated by job satisfaction. The population in this study is all the staffs atSlamet Riyadi University Surakarta, amounting to 137 people. Determinationof sample using proportional random sampling, each part / unit is taken 60%from total population and then each member is chosen randomly with theamount of sample of research as much as 82 people of education. Methodsof data collection using questionnaires that have been tested for validity andreliability. The conclusion of this study is that the work environment has nosignificant effect on the performance of education personnel; work motivationhas a significant effect on the performance of education personnel; jobsatisfaction has no significant effect on the performance of educationpersonnel; job satisfaction moderate the influence of the work environmenton the performance of educational personnel; job satisfaction does notmoderate the effect of work motivation on the performance of educationpersonnel.Keywords: work environment, motivation, job satisfaction performance
ANALISIS RISIKO BISNIS DAN UKURAN PERUSAHAAN TERHADAP STRUKTUR MODAL DENGAN PROFITABILITAS SEBAGAI VARIABEL INTERVENING PADA PT INKA MADIUN Rispantyo, Danik Karyawati, Y. Djoko Suseno &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 11, No 1 (2017): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

This research aims to determine whether there is significant influencebetween (1) Business Risk and Firm Size to Profitability, (2) Business Risk,Firm Size, and Profitability to Capital Structure, and whether Profitabilitymediates Business Risk and Firm Size at PT INKA Madiun.This researchused secondary data obtained from financial reports of PT INKA Madiun from2003 to 2015 presented in rupiah. Data analysis technique used is PathAnalysis with classical assumption test, t test, F test and Determination test.Conclusion. (1) Hypothesis “The Business Risk influences the Profitability inPT INKA Madiun” is true, (2) Hypothesis “The Firm Size influences theProfitability in PT INKA Madiun” is not true, (3) Hypothesis “The BusinessRisk influences the Capital Structure in PT INKA Madiun” is not true, (4)Hypothesis “The Firm Size influences the Capital Structure in PT INKAMadiun” is true, (5) Hypothesis “The Profitability influences the CapitalStructure in PT INKA Madiun” is true, (6) Hypothesis “The Profitabilitymediates the Business Risk and Capital Structure in PT INKA Madiun” is nottrue; (7) Hypothesis “The Profitability mediates the Firm Size and CapitalStructure in PT INKA Madiun” is true.Keywords: business risk, firm size, profitability, capital structure
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pengguna Jasa Layanan Kantor Pos Boyolali) Retno Susanti, Yessi Agustianti, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 12, No 1 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

The purpose of this study is to analyze (1) the influence of servicequality on customer satisfaction Post Office Boyolali. (2) the influence ofservice quality on customer loyalty of Post Office Boyolali. (3) the influence ofcustomer satisfaction on customer loyalty of Boyolali Post Office. (4) theinfluence of service quality on customer loyalty mediated by customersatisfaction. The research was conducted at Boyolali Post Office. Thepopulation of 432 people. Samples used as much as 20% of the totalpopulation of 130 respondents. Sampling technique with purposive sampling,and accidental sampling. Data collection techniques using questionnaires.Data analysis with path analysis model and mediation variable using SobelTest. The result of the research shows that service quality variable hassignificant influence to customer satisfaction. Quality of service has asignificant influence on customer loyalty. Customer satisfaction has asignificant influence on customer loyalty. Customer satisfaction is able tomediate the influence of service quality on customer loyalty.Keywords: Loyalty, satisfaction, service quality
PENGARUH KOMUNIKASI DAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI SEKRETARIAT DEWAN PERWAKILAN RAKYAT DAERAH KABUPATEN BOYOLALI DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING Rahayu Triastity, El Arwinto Luwarno, Amin Wahyudi &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 11, No 2 (2017): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

The influence of Communication and leadership against theperformance of the employees of the Secretariat of this research aims toanalyze the influence of communication and leadership against theperformance of an employee with discipline as intervening variable. Thisstudy used a survey method, the type of data the data used was qualitativeand quantitative data, the source data used the primary data and secondarydata. The population in this study are all employees of the Secretariat of theHouse of representatives District of Boyolali 52 employees. The number ofsamples in the study as many as 52 employees, so it is a research census.Methods of data collection were used: questionnaire. Technique of dataanalysis used the test of validity, reliability test, test the assumptions ofclassical, and path analysis. The results of the analysis of the data obtainedto the conclusion that: the communication and leadership of the influentialsignificantly to discipline employees work the Secretariat RepresentativesBoyolali Regency Area. Communication, leadership and discipline work effectsignificantly to the performance of an employee of the Secretariat of theRegional House of representatives Boyolali Regency. Discipline workmediated influence of communication and leadership against theperformance of the employees of the Secretariat of the Regional House ofrepresentatives Boyolali Regency.Keywords: communication, leadership, work discipline, performance

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