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INDONESIA
Widya Warta
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Articles 279 Documents
ANALISIS PENGARUH KUALITAS LAYANAN JASA INTERNET PROVIDER TERHADAP KEPUASAN PELANGGAN waty, Megah; Sarjono, Andreas
Widya Warta No. 01 Tahun XXXIV / Januari 2010
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

This study aimed to search the influence of service quality toward customers’ satisfaction on Internet Service Provider (ISP) B-Net Palembang. This research is a case study. Data collecting was done by disseminating questionnaires to 128 respondents as the users of the service B-Net ISP service in Palembang. To obtain the sample, census technique was applied. After the questionnaires were completed by respondents, data analysis was conducted using quantitative and qualitative methods or discussion. The result of the analysis showed that the respondents’ perception was positive. They thought that the quality of services given by B-Net ISP Palembang was good enough. In fact, there were still some aspects that needed improving, particularly the ones concening the dimensions of reliability such as attitudes and employee services provided by ISP B - Net Palembang, assurence dimension namely, employees’ competence of B-Net ISP Palembang, and emphaty dimension, that is, the employees’ ability of B-Net ISP Palembang to understand customers’ needs. Meanwhile, the respondents' expectation revealed that almost all dimensions of the internet services provided by ISP Palembang B-Net were important to improve and develop continually in order to further increase customers’ satisfaction. Consumers were generally satisfied with the products or services offered and even they recommended to others.
THE DEPICTION OF WAR SUFFERING IN WILFRED OWEN'S "DISABLED" Yustisiana, Rr. Arielia
Widya Warta No. 01 Tahun XXXIV / Januari 2010
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

Artikel ini bertujuan untuk mengungkapkan gambaran penderitaan perang. Wilferd Owen, penulis puisi Inggris, menceritakan penderitaan perang yang dialami seorang anak muda dalam puisinya "Disabled". Owen hidup pada masa Perang Dunia Pertama dan bergabung dalam Angkatan Bersenjata Inggris. Wilfred Owen  dikenal sebagai penulis puisi yang bertemakan Perang. "Disabaled" menceritakan penderitaan tentara muda yang bergabung dalam Perang Dunia Pertama. Owen menggunakan ironi dalam mengungkapkan perbedaan antara mimpi dan kenyataan. Impian sebelum bergabung dalam perang berbeda dengan kenyataan  setelah kembali dari perang dengan keadaannya yang tidak sempurna. Pada puisi "Disabled",  Wilfred Owen mengungkapkan secara tersirat bahwa perang telah menghancurkan kehidupan para korbannya.
COLOUR IDIOMS IN ENGLISH Widiana, Yuli
Widya Warta No. 02 Tahun XXXIV / Juli 2010
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

Idiom dapat dibentuk dengan menggabungkan beberapa kata tertentu sehingga menghasilkan makna idiomatis baru. Dalam bahasa Inggris, idiom dapat dibentuk dengan menggabungkan kata yang bermakna warna dengan kata-kata yang lain sehingga terbentuklah colour idioms. Selain itu, kata bermakna warna yang digunakan secara individual dapat juga bermakna idiomatis dalam konteks tertentu. Makna colour idioms dalam bahasa Inggris sedikit banyak dipengaruhi oleh filosofi makna warna tersebut. Selain itu, makna colour idioms juga dipengaruhi konvensi penutur bahasa tersebut, dalam hal ini, unsur budaya juga sangat menentukan makna sebuah idiom termasuk colour idioms. Berdasarkan analisis dengan pendekatan semantis, colour idioms dalam bahasa Inggris dapat bermakna positif dan negatif. Meskipun demikian, beberapa colour idioms memiliki makna negatif dan positif sekaligus.
PROSES BERPIKIR DUA SISWA SMP DALAM MEMECAHKAN MASALAH MATEMATIKA DITINJAU DARI DOMINASI OTAK KIRI DAN OTAK KANAN Santoso Yohanes, Rudi
Widya Warta No. 01 Tahun XXXVII / Januari 2013
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

This research aims to determine the thinking process of the junior high school students to solve mathematic problems in terms of the dominance of the left hemisphere and the right hemisphere.The subject of this study is a student whose left brain is dominant and a student whose right brain is dominant. The two students were selected from 10 junior high school students who took mathematic olympiad training fostered by the researcher.To determine the student whose left brain is dominant and the one whose right brain is dominant, Hemispheric Dominance Inventory Test was applied. While, to describe the thinking process of students in solving mathematic problems, the researcher analyzed and interpreted the steps used by students with Thinking Aloud method.The result of this research indicated that the student whose left brain is dominant tended to make use of analytic, deductive, linear and systematic approaches. Meanwhile, the student whose right brain is dominant tended to make use of visual, inductive, randomized, and divergent approaches.
APLIKASI TEORI HIERARKI KEBUTUHAN MASLOW DALAM MENINGKATKAN MOTIVASI BELAJAR MAHASISWA Sri Mendari, Anastasia
Widya Warta No. 01 Tahun XXXIV / Januari 2010
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

One of the motivation theories getting more positive appreciation in organizational management is Needs Hierarchy Theory of Abraham Maslow. He said that everyone has individual organized hierarchial needs from the bottom level to the top level. If the Needs Hierarchy Theory is applied in education, it may be expected to build the effectiveness of learning processes. Universities and/or higher learning colleges will be able to fulfill students’ needs in line with Maslow’s theory to improve their learning motivation. The crucial things of Maslow’s Hierarchy Needs Theory to increase students’ motivation lie between basic needs and growth needs. Universities and/or higher learning colleges should accomplish students’ basic needs in order to avoid learning disturbances or provide the balance of students’ learning needs.
HUBUNGAN ANTARA KOMPETENSI SOSIAL DENGAN PENYESUAIAN SOSIAL PADA REMAJA Wardani, Rinanda; -, Apollo
Widya Warta No. 01 Tahun XXXIV / Januari 2010
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

This research aimed to analyze the relation between social competence and social adaptation on youths. Besides, it was also meant to search the difference of social adaptation among  youths (boys and girls). The population of the research was  986 high school students in Kota and Kabupaten Madiun. The sample of the research was 288 students, comprising 125 boys and 163 girls. The data were collected by the use of one scale and one questionnaire namely, social adaptation scale and social competence questionnaire. The data were analyzed  using Product Moment Correlation and T- test. The result of the data analysis showed  that: 1) there was positive and very significant relation between social competence and social adaptation on youths with rxy 0.154, at significance level 0.000 (p < 0.05)  and 2) there was very significant difference of  social adaptation among youths based on sex (boys and girls). Social adaptation level on  t was 5.704 at significance level 0.000 (p < 0.05). Girls had higher social adaptation than boys.
PENGARUH ADANYA PENGUMUMAN PEMENANG INDONESIA SUSTAINABILITY REPORTING AWARD (ISRA) TERHADAP KEPERCAYAAN INVESTOR Suci K., Suramaya
Widya Warta No. 01 Tahun XXXIV / Januari 2010
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

Indonesia Sustainability Reporting Award (ISRA) is an award awarded to companies with good performance on Sustainability Reporting (SR). Sustainability Reporting is related to company’s capability in economic affairs, environment, and social responsibility. It is an effective means to keep  reputation, build a stakeholder’s trust, and increase company’s value for investors. ISRA is expected to give a positive contribution to companies which were awarded ISRA  in order to be trusted by investors. Yet, whether those companies were indeed getting investors’ trust was unknown. The aim of this research was to examine the impact of ISRA awarding on stock price. Here, Paired Sample T-test was applied with abnormal return variable. The result of the research showed that the announcement of ISRA receivers didn't have any significant effect on investors’ trust. In other words, the announcement of ISRA  receivers didn't have information content; hence, it  didn't increase investors’  trust.
KUALITAS LAYANAN INTERNET BANKING DAN KARAKTERISTIKNYA BERDASARKAN FREKUENSI PENGGUNAAN Mujilan, Agus
Widya Warta No. 01 Tahun XXXVII / Januari 2013
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

This study reexaminesthe dimensions of Internet Banking (IB) Service Quality bythe Indonesian internet users.It analyses the impact of the frequency of IB use toward IB users’ quality perception. The internet userswere categorized into two types: IB users and non-users. An online and post mail surveyswere conducted to collect the data. The respondents were internet usersfrom: undergraduate accounting lecturers of Indonesian Catholic Universities, accounting staffs of private companies, email users, facebook users, and tokobagus users. The result indicates not all of the quality dimensions are significant. There is a different perception of IB users and non-users.Only assurance is significant for both users and non-users. The frequency of IB usealso makesa different perception on quality dimension. This study also shows that there is a different quality perception between countries. It means that studying internet banking quality or offering the internet banking serviceto customers must consider the characteristics of internet users in each area.
IDIOMATIC TRANSLATION ON THE TAGLINES OF LIQUID BATH SOAP PRODUCTS Widiana, Yuli
Widya Warta No. 01 Tahun XXXVII / Januari 2013
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

Penelitian ini mengulas penerjemahan taglines pada kemasan produk sabun cair. Analisis meliputi jenis teknik penerjemahan dan kesetiaan penerjemahan.Metode padan translasional diterapkan untuk mendapatkan hasil yang lebih akurat. Data diambil dari kemasan produk sabun cair berbagai varian yang dijual di pasaran yang mencantumkan taglines berbahasa Inggris dan terjemahannya dalam bahasa Indonesia.Ada lima jenis teknik penerjemahan yang digunakan untuk menerjemahkan taglines pada kemasan produk sabun cair. Kelima teknik penerjemahan itu adalah teknik penerjemahan dengan (1) penggunaan idiom yang mempunyai makna dan bentuk yang sama, (2) penggunaan idiom yang sama maknanya tetapi berbeda bentuk, (3) parafrase (4) penghilangan beberapa elemen, dan (5) strategi kompensasi.Sebagian hasil penerjemahan memenuhi baik kesetiaan dalam makna maupun kesetiaan dalam bentuk. Sementara itu, sebagian lainnya hanya memenuhi kesetiaan makna. Hal ini disebabkan adanya perbedaan budaya dan struktur bahasa, yaitu bahasa Inggris dan bahasa Indonesia.
ANALISIS PENGGUNAAN BAHASA SMS UCAPAN SELAMAT IDUL FITRI 2011 Adhani, Agnes
Widya Warta No. 01 Tahun XXXVII / Januari 2013
Publisher : Universitas Katolik Widya Mandala Surabaya Kampus Kota Madiun

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Abstract

ABSTRACTThe study discusses Short Message Services (SMS’s) used to express “Happy Idul Fitri” in relation to politeness principle and cooperative principle.The aims of the research are (1) to describe the way of writing the SMS’s, (2) to explain the sentence variety of the SMS’s, (3) to describe the language used in the SMS’s, (4) to explain the variety of relation between the writers and the reader of the SMS’s, and (5) to describe communicative act found in the SMS’s.This research is descriptive-qualitative in nature. The data are 54 SMS’s used to express “Happy Idul Fitri” in 2011. The SMS’s were received by the reseacher from her friends and colleagues. All of the SMS’s were analyzed to reveal the five aims of the research as stated above.The expressions of “Happy Idul Fitri” are found in the initial, middle, and final parts of the SMS’s. Some of them made use of associative language.Due to their variety, the sentences applied in the SMS’s expressing “Happy Idul Fitri” are (1) declarative, (2) imperative, and (3) exclamatory.The languages used in the SMS’s include (1) Indonesian, (2) Indonesian-Arabic, (3) Indonesian-Javanese, (4) Javanese, (5) Indonesian-English, and (6) Indonesian-Arabic-English.While, the relations between the writers and the reader of the SMS’s are of five kinds, namely (1) intimate parallel, (2) respectful parallel, (3) lower respectful writers, (4) lower intimate writers, and (5) neutral parallel.The variety of communicative act used in the SMS’s comprises (1) to express “Happy Idul Fitri”, (2)to apologize, (3) to expect, and (4) to thank.

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