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Students´ Journal of Economic and Management
Published by Universitas Stikubank
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Core Subject : Economy,
Economics, Econometrics & Finance
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Articles 1,856 Documents
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PENGARUH KOMPENSASI, MOTIVASI DAN DISIPLIN KERJA TERHADAPKINERJAKARYAWANPADAINDUSTRI HOME VANILLA Muji Harjanti, 13.05.51.0119
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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This study aims to determine and analyze the effects of compensation, motivation and work discipline on employee performance.The sample of research is 70 employees in Home Industry Vanilla. In this research using census sampling technique that is taking all population as research sample. Technique analysis of the data used include the test validity, reliability testing with Alpha Cronbrach, multiple regression analysis, T test to test and approve the research hypothesis.The test results obtained that there is a positive and significant effect of compensation on employee performance, there is a positive and significant effect of motivation on employee performance, There is a positive influence and significant work discipline on employee performance.  Keywords: compensation, motivation, work discipline and employee performance
PENGARUH KOMPETENSI INTELEKTUAL, KOMPETENSI EMOSIONAL, KOMETENSI SOSIALTERHADAP KOMITMEN NORMATIFDIMODERASI BUDAYA HIRARKI DI PT. INDONESIA POWER UP SEMARANG Danik Muadziyani, 13.05.51.0195
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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This study aims to examine the influence of competence on organizational commitment moderated organizational culture in PT. Indonesia Power UP Semarang. This research is included intothe quantitative data by using primary data obtained from the questionnaire.The method used in this study is in the form of questionnaires where the total population of as many as 100 employees, while the data are processed permanent employees. Measurement using Likert scale with 5 (five) alternative answers. Test instrument used is coefficient of determination (R2) and test of F (Goodness Of Fit). Hypothesis test in this research use regression analysis.The result of regreai analysis is known that competence significantly influence organizational commitment moderated by organizational culture. The results of the analysis revealed that intellectual competence, emotional competence, social competence together affect the organizational commitment.Keywords: Competence, Organizational Commitment and Organizational Culture
PENGARUH KUALITAS PRODUK DAN PEPSEPSI HARGA TERHADAP SIKAP KONSUMEN DAN DAMPAKNYA TERHADAP NIAT BELI KONSUMEN SEPATU CONVERSE Yanuar Rizki, 12.05.51.0098
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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This study attempts to analyze influence product quality and perception of consumer prices attitude and its impact on intention buy shoes converse consumers.The population research is consumers who buy shoes conversedi city semarang.sampel in this research as many as 100 people.Using techniques the sample purposive sampling.But sample criteria the research is customers who bought over and always shoes converse products.A the analysis used is the validity, reliability and linear regression berganda.hasil analysis it can be concluded that: product quality it has some positive effects in allah price konsumen.persepsi it has some positive effects in allah consumers.An influential positive on consumers buy intentions. Keywords: product quality, price perception, consumer attitudes and buying intentions
PENGARUH PERSEPSI HARGA, KEPERCAYAAN DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Kasus Pada Jasa Loundry Power Klin) Lusiana Wismaningrum, 12.05.51.0113
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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The study of the factors that affect customer satisfaction laundry service (Power Klin case study on Semarang). The purpose of this research is to analyze the influence of trust, perception of price and quality of service to customer satisfaction car air conditioner laundry service (Power Klin case study on Semarang). A sample of 100 respondents, the sampling method used was simple random sampling, by providing an equal opportunity for each element or member of the population to choose as a sample. Methods of data analysis using linear regression. The test results showed that (1) there are significant positive and significant correlation between price perception to customer satisfaction, (2) there are significant positive and significant correlation between the trust of the customer satisfaction and (3) there are significant positive and significant correlation between the quality of service to customer satisfaction. Keywords: price perception, trust, quality of service and customer satisfaction
PENGARUH KOMPENSASI, GAYA KEPEMIMPINAN, DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN (Studi kasus pada PT. Ago Furindo Semarang) Michael Surya Pranata, 13.05.51.0179
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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The purpose of this study is to determine the effect of compensation, leadership style, organization culture toward the employee performance. The sampling of this research was using saturate sampling technique over 70 respondents. Collecting data was using questionnaire by distributing to the respondents to collect the information. Using Correlation to find the validity of data, using Cronbach alpha to find the reliability of data, also using regression analysis to find the score of variable effect. Furthermore, the results of the research are: (1) Compensation has positive and significant impact toward the employee performance. (2) Leadership style has positive and significant impact toward the employee performance. (3) Organization culture has positive and significant impact toward the employee performance. Keywords: Compensation, Leadership Style, Organization Culture
PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS, MOTIVASI DAN KOMPETENSI TERHADAP KINERJA KARYAWAN (Studi Kasus pada PT. Istana Argo Kencana Sanken Semarang) Alief Fajar Setiarso, 13.05.51.0075
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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Every company will always strive for the human resources that have full involvement in an effort to generate high work productivity and can achieve the goals set, PT. ISTANA ARGO KENCANA is an electronics company engaged in distributors and sales. This study aims to determine the effect of democratic leadership style, motivation and competence on employee performance, at PT. ISTANA ARGOKENCANA branch of Semarang City. In this study the population used is electronic companies, data retrieval techniques in this study using primary data by census method that is sampling all employees who work at PT. ARGOKENCANA ISSUES. Data analysis using multiple linear regression analysis. The result of the analysis shows that X1 variable of Democratic Leadership Style has a significant positive effect on performance variable, X2 Motivation has significant positive effect on employee performance, and X3 variable has significant positive effect on employee performance.From three independent variables are competence variables that have influence most strongly against employee performance. Keywords: Democratic Leadership Style, Motivation and Competence
PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK DAN PERSEPSI HARGA TERHADAP KEPUASAN SERTA DAMPAKNYA PADA LOYALITAS PELANGGAN (Studi pada Pelanggan Alicia Skin Care Purwodadi) Diana Ari Cahyani, 12.05.51.0172; Tjahjaningsih, Endang
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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The purpose of this study was to analyze the influence of the quality of service, product and price perception of the satisfaction and impact on customer loyalty Alicia Skin Care Purwodadi.The population in this study is the customer in Alicia Skin Care Purwodadi that uses member Alicia Skin Care. The sample in this study as many as 100 people. The sampling technique used purposive sampling. The criteria for the sample in this study is the customer must be at least 17 years of age and a minimum treatment 5 times in the last 3 months. The analysis tool used is multiple linear regression.The results of the analysis can be concluded that: Quality of service positively affects customer satisfaction. Product quality positively affects customer satisfaction. Perception prices positively affects customer satisfaction. Quality of service is a positive effect on customer loyalty. Product quality positively affects customer loyalty. Perception prices positive effect on customer loyalty. Customer satisfaction has positive effect on customer loyalty. Customer satisfaction does not mediate the effect of service quality on customer loyalty. Customer satisfaction does not mediate the effect of product quality to customer loyalty. Customer satisfaction does not mediate the effect of price perception on customer loyalty. Keywords: quality of service, product quality, perceived price, customer satisfaction and loyaltyDAFTAR PUSTAKA Aaker, David A. and Kevin L. Keller. 1990. Consumer Evaluations of BrandExtensions. Journal of Marketing. 1(54): 27-41Alma, Buchari. 2003. Manajemen Pemasaran dan Pemasaran Jasa. Edisi Revisi. CV Alfabeta. BandungBei, Lien-Ti; Chiao Yu-Ching. 2001. “An Integrated Model For The Effect OfPerceived Product, Perceived Service Quality And Perceived PriceFairness On Consumers,” Kumpulan Jurnal Terjemahan BidangPemasaran I, Magister Manajemen, Universitas Diponegoro.Dewi Kurniawati, Suharyono, dan Andriani Kusumawati. 2014. Pengaruh Citra Merek Dan Kualitas Produk TerhadapKepuasan Dan Loyalitas Pelanggan (Studi pada Pelanggan KFC Cabang Kawi Malang). Jurnal Administrasi Bisnis (JAB). Vol. 14 No. 2 September 2014Djarwanto PS dan Pangestu Subagyo. 2002. Statistik Induktif. Edisi 4. : BPFEYogyakartaFeigenbaum, A.V. 2000. Kendali Mutu Terpadu. Jilid 1. Edisi Ketiga. Erlangga. Jakarta.Ghozali, Imam. 2011. Aplikasi Analisis Multivariate Dengan Program IBM SPSS 19.Badan Penerbit Universitas Diponegoro, Semarang.Goetsch, David L., Stanley B. Davis. 2000.The Total Quality Approach to Quality Management. 3rded.. New Jersey: Prentice HallGriffin , Jill. 2005. Customer Loyalty, Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan. Penerbit : Erlangga, JakartaHaryanto, Resty Avita. 2013. Strategi Promosi, Kualitas Produk, KualitasLayanan Terhadap Kepuasan Pelanggan Pada Restoran Mc donald’sManado. Jurnal. Manado : Fakultas Ekonomi dan Bisnis, Universitas SamRatulagiHilyatul Azizah. 2013. Pengaruh Kualitas Layanan, Citra dan KepuasanTerhadap Loyalitas Nasabah. Management Analysis Journal. UniversitasNegeri SemarangHurriyati, Ratih. 2005. Bauran Pemasaran dan Loyalitas Konsumen; Bandung: ALFABETAIndriantoro, Nur., Bambang Supomo. 2009. Metodologi Penelitian Bisnis untuk Akuntansi dan Manajemen. Edisi Pertama. Yogyakarta : BPFE Yogyakarta.Jiang, Pingjun & Rosenbloom, Bert 2005. CustomerIntention to Return Online: Price Perception,Attribute-level Performance, and SatisfactionUnfolding Over Time. European Journal of Marketing. Vol. 39. pp. 150-175Kotler, Philip. 2000.Manajemen Pemasaran. Edisi Milenium. Jakarta. PrehallindoKotler, Philip dan Gary Armstrong. 2001.Prinsip-prinsip Pemasaran. Jilid 1. Edisi Kedelapan. Jakarta. Erlangga.Kotler, Philip. 2004. Manajemen Pemasaran: Analisis, Perencanaan, implementasidan Kontrol, Edisi Sebelas. Alih Bahasa, Hendra Teguh. Jakarta: Penerbit PT.PrenhallindoKotler, Philip; Armstrong, Garry. 2008. Prinsip-prinsip Pemasaran. Jilid 1. Erlangga. JakartaKotler dan Keller. 2009. Manajemen Pemasaran. Jilid I. Edisi ke 13. Jakarta:ErlanggaLeliana, Suryandari. 2004. Persepsi Harga Jual dalam Perilaku Belanja Konsumen. Jurnal Bisnis dan ManajemenMardalis, Ahmad. 2005. Meraih Loyalitas Pelanggan. Jakarta : Balai PustakaMehdi, J. S., Mojgan, K., and Masoud, J. 2013.“Investigation of the Effective Factors onBrand Loyalty and Repurchase Intention (Case study: Iranian Consumers)”. Research Journal of Recent Sciences. Vol. 2, No. 2:10-17Mowen, J.C, Minor.M. 1998. Consumer Behavior. New York : Prentice Hall IncNalau, Antonio, Syarifah Hudayah, dan Muhammad Wasil. 2012. Brand Image Terhadap Loyalitas Pelanggan J.Co Donuts dan Coffee di Plaza Mulia Samarinda. Jurnal Ekonomi. Universitas MulawarmanOliver, Riscrd L, 1997. Satisfaction A Behavioral Perspective On The Consumer.McGraw-Hill Education, SingaporeParasuraman, V., A. Zeithaml and L. L. Beny. 1988. Servqual A. Multiple item forMeasuring Customer Perception of ServiceQuality. Journal of Retailing. 64. pp.12-40Peter, J Paul dan Olson, Jerry C. 1996. Customer Behaviour and Marketing Strategy. 4th Edition. New York : McGraw Hill CoSelnes, Fred. 1993.. An Examination of the Effect of Product Performanceon Brand Reputation. Satisfaction and Loyalty.European Journal ofMarketing. Vol.27. No 9Schnaars, Steven P. 1991. Marketing Strategy : A customer DrivenApproach.2nd ed. New York: The Free PressSuki, Norazah Mohd. 2013. Students’ Demand for Smartphones: StructuralRelationships of Product Features. Brand Name. Product Price andSocial Influence. Campus-Wide Information Systems. Vol. 30 No. 4. 2013.Sunyoto, Danang. 2015. Manajemen Bisnis Ritel. Yogyakarta: CAPSSuryani, Tatik. 2008. Perilaku Konsumen: Implikasi Pada Strategi Pemasaran. Yogyakarta: Graha IlmuSyahputa, M.2010. Pengaruh Kepuasan Merekdan Kepercayaan Merek terhadap LoyalitasMerek Handphone Samsung di kota BandaAceh”. Skripsi. Universitas Syiah KualaTimm, Paul R. 2005.50 Ideas To Keep Your Customer. PT. Buana IlmuPopuler. JakartaTjiptono, Fandi dan Gregorius Candra. 2005. Service, Quality, and Satisfaction.Yogyakarta: AndiTjiptono, Fandy. 2008.Strategi Bisnis Pemasaran. Andi. YogyakartaTjiptono, Fandy. 2011, Pemasaran Jasa, Bayumedia, MalangXian, Guo li et al. 2011. Corporate, Product, andUser Image Dimensions and PurchasIntentions.Journal of Computers. 6(9):1875-1876Taylor, (1998), Bennett and Rundle (2004), dan Schultz, (2005)Darnesta (1999)Kapferer (2008),Kotler (2002)Kotler dan Amstrong, (2011)Tjiptono (2002)Tjiptono (2001)Aaker (1991)Tatiana Anatolevena Anisimova (2007),Sunyoto (2015 
POTRET PERUBAHAN PROFITABILITAS 16 BANK UMUM DI BURSA EFEK INDONESIA PADA PERIODE 2011-2016 Eleonora Puspita Yuana, 13.05.51.0183; Muhaimin, Muhaimin
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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This study aims to analyzed the effect of organizational culture, work motivation, leadership and work discipline on employee performance. The object of research in this paper is the PT. Banyu Herang Abadi XL Pekalongan. Research method using census, amount to 108 respondents.Data collection using questionnaire (questionnaire) by distributing questionnaires to respondents to obtain information.Data collected using factor analysis to test the validity of the question items, Cronbach alpha formula to test the reliability of the instrument, regression analysis to examine the effect of partially each independent variable tested by regression analysis. The results of the research are: (1) the organizational culture has a positive and significant impact on employee performance. (2) the motivation of work has a positive and significant impact on employee performance.(3) the leadership negative and no significant influence on employee performance. (4) the discipline of work has a positive and significant impact on employee performance. Keywords : Oranizational Culture, Work Motivation, Leadership, Work Discipline, and Employee PerformanceDAFTAR PUSTAKAAlindra, A. I. (2015). Analisis Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan Depok Sports Center . Skripsi S1 Universitas Negeri Yogyakarta .Amir, M. F. (2015). Memahami Evaluasi Kinerja Karyawan . Jakarta: Mitra Wacana Media.Amri, K. (2015). Pengaruh Kepemimpinan, Motivasi, Disiplin Kerja, Dan Pelatihan Kerja Terhadap Kinerja Karyawan Bmt Bima Fikri Yogyakarta . Skripsi S1 Universitas Islam Negeri Sunan Kalijaga Yogyakarta .Ariyani, D. K. (2013). Pengaruh Budaya Organisasi, Motivasi, Kepuasan Kerja Terhadap Kinerja Karyawan Pada Pt. Mandalatama Armada Motor Semarang. Management Universitas Dian Nusantoro .Bangun, Wilson, (2012). Manajemen Sumber Daya Manusia. Penerbit Erlangga. Bandung.Ghozali,  I.  2006. Aplikasi  Analisis  Multivariate dengan  Program  SPSS.  Edisi  4.  Semarang: Badan Penerbit Universitas Diponegoro.Hasibuan, Melayu S.P, (2003). Manajemen Sumber Daya Manusia, Edisi Revisi. Bumi Aksara, Jakarta.Latuny, Y. (2013). Pengaruh Budaya Organisasi Dan Motivasi Terhadap Kinerja Karyawan PT Allianz Life Indonesia Di Denpasar. Megister Manajemen Program Pascasarjana Universitas Udayana Bali .Liana, L. (2017). Pengaruh Motivasi dan Komitmen Organisasional pada Kinerja Guru Didimensi oleh Kepuasan Kerja. Prodi Manajemen Fakultas Ekonomi dan Bisnis, Universitas STIKUBANK .Lufitasari, R. (2014). Pengaruh Motivasi Kerja, Disiplin Kerja, dan Kompensasi Terhadap Kinerja Karyawan Pada Dinas Pendapatan, Pengelolaan Keuangan Dan Aset D.I Yogyakarta. Skripsi S1 Universitas Negeri Yogyakarta .Mangkunegara, A. P. (2015). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT Remaja Rosdakarya.Nimpuno, G. A. (2015). Pengaruh Disiplin Kerja Dan Gaya Kepemimpinan Terhadap Kinerja Karyawan Ud. Pustaka Pelajar Yogyakarta . Skripsi S1 Universitas Negeri Yogyakarta .Prabasari, I. G. (2013). Pengaruh Motivasi, Disiplin Kerja Dan Komunikasi Terhadap Kinerja Karyawan Pada Pt. Pln (Persero) Distribusi Bali. Fakultas Ekonomi Udayana Bali .Purnama, M. A. (2016). Pengaruh Disiplin Kerja, Lingkungan Kerja Dan Budaya Organisasi Terhadap Kinerja Pegawai. Skripsi S1 Universitas Stikubank Semarang .Putra, G. P. (2013). Pengaruh Disiplin Kerja, Gaya Kepemimpinan, Dan Motivasi Terhadap Kinerja Karyawan Pada Hotel Matahari Terbit Bali Tanjung Benoa-Nusa Dua. Fakultas Ekonomi Universitas Udayana Bali .Robbins, S. d. (2007). Perilaku Organisasi. Ahli Bahasa Drs. Benyamin. Jakarta: Salemba Empat.Sugiyono.  2009. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung : Alfabeta.Sunyoto, Danang, (2015). Penelitian Sumber Daya Manusia, CAPS (Center of Academic Publishing Service), Yogyakarta.Utomo, B. P. (2014). Pengaruh Kepemimpinan, Motivasi Kerja, Disiplin Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dan Dosen. STIMIK DUTA BANGSA SURAKARTA .Yani, I. (2017). Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai Pada Perusahaan Daerah Air Minum (PDAM) Kota Kendari. Management Universitas Halu Oleo Kendari .Yunianto, A. (2009). Pengaruh Kepemimpinan dan Motivasi terhadap Kinerja dengan Komitmen Organisasional sebagai Mediasi (Studi pada Perangkat Desa Se Kecamatan Batang Kabupaten Batang). Fakultas Ekonomi, Universitas Stikubank . 
PENGARUH MOTIVASI KONSUMEN, PERSEPSI KUALITAS DAN SIKAP KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN PRODUK TEH KOTAK ULTRA JAYA (Studi Pada Konsumen Di Wilayah Boja Kabupaten Kendal) Ratih Palupi Ningtyas, 13.05.51.0216; Setiyawan, Mulyo Budi
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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This study aims to analyze the influence of consumer motivation, perceptions of quality and consumer attitudes toward purchasing decisions of Ultrajaya Box Tea products at Boja Village, Kendal District. The sample is the partial or representative researched in the population. The sample is set to 100 subscribers. Sampling technique is done by purposive sampling is done by taking the subject is not based on strata, random or area but based on the existence of a certain purpose, of course in accordance with the consideration of the researcher so that it can represent the population. The criteria of respondents who made this sample are consumers who buy Ultrajaya Box Tea products at Boja Village, Kendal District. Methods of data analysis using linear regression. Test results obtained that there is a positive and significant effect of consumer motivation on purchasing decisions, there is a positive influence and significant quality perceptions of purchasing decisions and there is a positive and significant influence of consumer attitudes toward purchasing decisions. Keywords: consumer motivation, quality perception, consumer attitude and purchasing decisionDAFTAR PUSTAKAAaker, David A. 1997. Manajemen Ekuitas Merek. Jakarta: Mitra Utama.Arikunto, Suharsimi, 2002, Prosedur Penelitian (Suatu Pendekatan Praktek), PT. Gramedia, Jakarta.Armstrong, Gary dan Phillip Kottler. 2001. Prinsip-prinsip Pemasaran. Jilid kesatu. Jakarta: Erlangga.Azwar, S. 2000. Methodology Research. Yogyakarta: Pustaka Belajar.Azwar, Saifudin. 2000. Sikap Manusia : Teori dan Pengukuran. Yogyakarta : Penerbit Liberty.Durianto, Darmadi et al., 2004. Strategi Menaklukan Pasar Melalui Riset Ekuitas dan Perilaku Merek. Jakarta : PT. Gramedia Pustaka Utama.Engel, James F., Roger D. Blackwell, Paul W. Miniard. 2001. Perilaku Konsumen. Jakarta : Binarupa Aksara.Ghozali, Imam. 2011. Aplikasi Analisis Multivariate Dengan Program SPSS. Semarang : Penerbit Universitas Diponegoro.Handoko, Hani 2001. Manajemen Pemasaran, Analisa Perilaku Konsumen, Penerbit : BPFE Yogyakarta.Hizkia Elfran Mawey, 2013. Motivasi, Persepsi, dan Sikap Konsumen pengaruhnya terhadap keputusan pembelian produk PT. Rajawali Nusindo Cabang Manado, Jurnal EMBA Vol.1 No.4 Desember 2013, Hal. 791-801.Joseph, Gricha, 2013. Motivasi, Persepsi, Kualitas Layanan, dan Promosi Pengaruhnya Terhadap Keputusan Pembelian Sepeda Motor Honda di Manado, Jurnal EMBA Vol 1 No.4 Desember 2013, Hal. 2253-2262.Kotler dan Amstrong, 2008. Prinsip-prinsip Pemasaran. Jakarta : Penerbit Erlangga.Kotler, Philip, 2002, Manajemen Pernasaran : Analisis, Perencanaan, Implementasi dan Pengendalian, Edisi Millenium, Erlangga, Jakarta.Kotler, Philip, dan Keller, Kevin Lane. 2009. Manajemen Pemasaran Edisi XIII. Jakarta. Penerbit Erlangga.Lindawati, 2005. Analisis Kesadaran Merek, Persepsi Kualitas, dan Asosiasi Merek dalam Extensi Merek pada Produk Merek Nokia di Surabaya. Jurnal Sains Pemasaran Indonesia, Vol. IV, No. 1, Mei 2005, hal. 47-70.Loudon, David L., and Albert J. Della Bitta. 2004. Consumer Behavior: Concept and Applications, The United State of Amerika: McGraw-Hill Inc.Muafi dan Irhas Effendi. 2001. Mengelola Ekuitas Merek: Upaya Memenangkan Persaingan di Era Global. Jurnal EKOBIS, Vol. 2, No. 3, September 2001, pp. 129-139.Muhammad Said, 2016. Pengaruh Variabel Internal Dan Eksternal Terhadap Keputusan Pembelian Handphone Blackberry Pada Mahasiswa Prodi Administrasi Bisnis Universitas Mulawarman. eJournal Ilmu Administrasi Bisnis, 2016, Vol. 3 No. 4.Opricard Monthai, Bernhard Tewal dan Victor Lengkong (2014. Motivasi, Sikap Dan Minat Beli Konsmen Pengaruhnya Terhadap Keputusan Pembelian Sepeda Motor Yamaha PT. Hasjrat Abadi Sentral Yamaha Manado.Purwanto, Djoko. 1998. Komunikasi Bisnis. Jakarta : Erlangga.Robbins, Stephen. 2006. Perilaku Organisasi. Edisi Bahasa Indonesia. Jakarta : PT Indeks.Saleh,Samsubar.1993. Statistik Parametrik. Yogyakarta :BPPESaputra, Rico dan Samuel, Hatane, 2013. Analisa Pengaruh Motivasi, Persepsi, Sikap Konsumen terhadap Keputusan Pembelian Mobil Daihatsu Xenia di Sidoarjo. Jurnal Manajemen Pemasaran Vol. 1 No. 1 2013.Sasongko dan Khasanah, 2012. Analisis Pengaruh Motivasi Konsumen, Persepsi Kualitas, dan Sikap Konsumen terhadap Keputusan Pembelian PC Tablet iPad (Studi Pada Konsumen iPad di Semarang)”. Jurnal FEB Universitas Diponegoro Vol. 1 (1): 283-300. Sasongko, Ferdian Ario dan Khasanah, Imroatul, 2012. Analisa Pengaruh Motivasi Konsumen, Persepsi Kualitas dan Sikap Konsumen terhadap Keputusan Pembelian PC Tablet ipad (Studi Pada Konsumen Ipad di Semarang).  Jurnal CBAM Vol. 1 No. 1Schiffman dan Kanuk. 2007. Perilaku Konsumen. Edisi Kedua. Jakarta: PT. Indeks GramediaSekaran, Uma. 2006. Research Methods for Business. Buku kedua. Jakarta: Salemba EmpatSetiadi, Nugroho J. 2003. Perilaku Konsumen. Cetakan kedua. Jakarta: Prenada Media.Sigit, Soehardi. 2002. Pemasaran Praktis, Edisi Ketiga, BPFE : Yogyakarta.Simamora, Bilson. 2004. Memenangkan Pasar dengan Pemasaran Efektif dan Profitabel. Jakarta: PT Gramedia Pustaka UtamaSugiono, 2005. Statistika untuk Penelitian dan Aplikasinya dengan SPSS 10.0 for Windows, Alfabeta, Bandung.Sumiati, 2014. Pengaruh Motivasi Konsumen, Persepsi Kualitas, Sikap Konsumen, dan Brand Image Pada Keputusan Pembelian Komputer Tablet Apple Ipad Pada Emax Apple Store Surabaya. JMM17 Jurnal Ilmu Ekonomi & Manajemen Vol. 1 No. 2.Swasta, Basu dan T Hani Handoko. 2000. Manajemen Pemasaran: Analisa dan Perilaku Konsumen. Yogyakarta: BPFE.Wahyuni, Dewi Urip, 2008. Pengaruh Motivasi, Persepsi dan Sikap Konsumen Terhadap Keputusan Pembelian Sepeda Motor Merek “Honda” di Kawasan Surabaya Barat. Jurnal Manajemen Dan Kewirausahaan, Vol.10, No. 1, Maret.
PENGARUH PERSEPSI RISIKO, KEPERCAYAAN DAN KUALITAS INFORMASI TERHADAP PROSES KEPUTUSAN PEMBELIAN SECARA ONLINE (Studi pada Konsumen di Ungaran Kabupaten Semarang) Adnan Surya Azhari, 13.05.51.0223; Tjahjaningsih, Endang
Students' Journal of Economic and Management Vol 6 No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
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Abstract

The study of a very important purchasing decisions made by businessmen who market their products online. The purpose of the study was to analyze the influence of perception of risk, trust, information quality on purchasing decisions online. A sample of 100 respondents, using a non-probability sampling technique with the sampling method used is purposive sampling, its sampling with the criteria that the respondent is an adult and has been making purchases online. Methods of research data analysis using linear regression. The test results showed that there are negative and significant effect between the perception of risk on purchasing decisions online. there are significant positive and significant correlation between trust in purchasing decisions online, there is a positive and significant influence between information quality on purchase decisions online  Keywords: risk perception,  trust, information quality and purchasing decisions onlineDAFTAR PUSTAKAAkbar M.M. dan N. Parvez, (2009). Impact of Service Quality, Trust, and Customer Satisfaction on Customer Loyalty. ABAC Journal Vol. 29, No 1 (January-April 2009, pp.24-38).Alhasanah, Kerthadi, Riyadi. 2014. Pegaruh kegunaan, Kualitas Informasi dan Kualitas Interaksi Layanan Web E-commers terhadap Keputusan Pembelian Online (Survei Pada Konsumen www.Getscoop.com). Jurnal Administrasi Bisnis (JAB) Vol. 15 No. 2 Oktober 2014.Ardyanto, Denny; Susilo, Heru dan Riyadi, 2015. Pengaruh Kemudahan an Kepercayaan menggunakan E-Commerce terhadap Keputusan Pembelian Online (Survei Pada Konsumen www.petersaysdenim.com). Jurnal Administrasi Bisnis (JAB) Vol. 22 No. 1 Mei 2015.Basu Swastha. 2000. Pengantar Bisnis Modern, Pengantar Ekonomi Perusahaan Modern. Jakarta : Liberty.Chaffey, Dave; et al. 2007. Internet Marketing. Pearson Education limited., England.Djarwanto, PS dan Subagyo, Pangestu. 2000. Statistik Induktif. Edisi Ke-empat. Yogakarta: BPFE.Elissa, Ingge dan Mujiyana. 2013. Analisis Faktor-Faktor yang Mempengaruhi Keputusan Pembelian Via Internet pada Toko Online. Jurnal Ekonomi Manajemen Universitas DiponegoroEngel, James F, et.al., 1995, Consumen Behavior, Alih Bahasa: Budiyanto, Jilid 1 dan 2, Bina Rupa Aksara, Jakarta.Fandy Tjiptono, 2008. Service Manajemen. Yogyakarta : Andi OffsetGefen, D., Karahanna, E., and Straub, D. W. 2004. "Trust and TAM in Online Shopping: An Integrated Model." MIS Quarterly, 27(1), 51-90.Ghozali, Imam, 2011, Aplikasi Analisis Multivariate Dengan Program IBM SPSS 19 (Edisi Kelima), Semarang: Universitas Diponegoro.Hiam, Alexander & Charles D. Scewe. 1994. The Portable MBA Pemasaran.  Jakarta : Binarupa AksaraKharisma Rizki H, Endang S, Heru Susilo 2015, Kemudahan, Kualitas Informasi terhadap Minat dan Keputusan Pembelian Secara Online, Jurnal Administrasi Bisnis, Vol. 28 No. 1Kotler, Philip, and Gary Armstrong, 2004. Principles of Marketing, Prentice Hall Inc., Englewood Cliffs, New JerseyMorgan, R.M., & Hunt. S.D., 1994, The Commitment-Trust of The Relationship Marketing, Journal of Marketing, July, Vol. 58, No.3, pp.20-38Oglethorpe, J. E and Monroe, B. K., 1994, Determinant of Perceived Health an Safety Risk of Selected Hazardous Product and Activities, Journal of Consumer Research, No.28Park, C.H., & Kim, Y. G. (2003). Identifying Key Factors Affecting Consumer Purchase Behavior In An Online Shopping Context. International Journal of Retail & Distribution Management, Vol.31, No.1, pp.16-29.Soliha, N. F. (2017). Kualitas Produk, Citra Merek dan Presepsi Harga Terhadap Proses Keputusan Pembelian Konsumen Sepeda Motor Matic “Honda”. Jurnal Manajemen Teori dan Terapan , Tahun 10. No. 1.Sugiyono. 2010. Metode Penelitian Administrasi.Bandung : CV AlfabetaSuhir, Moch; Suyadi, Imam; dan Riyadi, 2014. Pengaruh Persepsi risiko, Kemudahan dan Manfaat terhadap Keputusan Pembelian Secara Online (Survei Terhadap Pengguna Situs Website www.Kaskus.co.id). Jurnal Administrasi Bisnis JAB Vol. 8 No. 1 Februari 2014Schiffman, Leon G. And Leslie L. Kanuk. 2007. Consumer Behavior. Fifth Edition, Prentice-Hall Inc. New JerseySukma, Abdurrahman Adi., 2012, Analisis Faktor-Faktor Yang Mempengaruhi Keputusan Pembelian Social Networking Websites, Jurnal Ekonomi Manajemen, Fakultas Ekonomi Universitas GunadarmaSuresh, A.M dan Shashikala R. 2011. “Identifying Factors of Consumer Perceived Risk towards Online Shopping in India”. International Conference on Information and Financial Engineering IPEDR. Vol 12 hal 346-341Ujang Suwarman, 2002, Perilaku Konsumen Teori dan Penerapannya dalam Pemasaran, Penerbit: PT Ghalia Indonesia, Bogor.Venny Rizky, Amelia Aziz,  2015. Pengaruh Presepsi Risiko dan Gaya Hidup Terhadap Keputusan Pembelian Pakaian Secara Online melalui Blackberry Massanger (BBM). Ejournal piskologis 2015, 4(1);95-106Wolfinbarger, M.F. and Gilly, M.C. (2003). Etailq: Dimensionalizing, Measuring And Predicting Etail Quality. Journal of Retailing, Vol. 79 No. 3, pp. 183-98. www.apjii.comwww.wikipedia.comYusnidar, Samsir, dan Restuti, Sri, 2014. Pengaruh Kepercayaan Dan Persepsi Resiko terhadap Minat Beli dan Keputusan Pembelian Produk Fashion Secara Online di Kota Pekanbaru. Jurnal Sosial Ekonomi Pembangunan Tahun IV No. 12 Juli 2014 

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