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Students´ Journal of Economic and Management
Published by Universitas Stikubank
ISSN : -     EISSN : -     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Arjuna Subject : -
Articles 1,856 Documents
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ANALISIS PENGARUH KARAKTERISTIK PEKERJAAN, KOMPETENSI, DAN MOTIVASI TERHADAP KINERJA KARYAWAN
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
Publisher : Students' Journal of Economic and Management

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Abstract

This research is a study that examined the influence of job characteristics, competence and motivation on employee performance for employees PT. Pertamina (Persero) Terminal BBM Pengapon Semarang. Research using census method where the entire population were sampled by 35 respondents. Description of the variables showed that the perception of the respondents on the variable generally high, variable job characteristics scores averaged 3.99, the variable competence scores averaged 3.60, variable motivation scores averaged 3.84, and the mean score of the variable employee performance prestudy 3.72. From the results obtained are characteristic variables does not affect the work performance of employees with a positive coefficient of 0.087 and 0.412 significance. While the competence and motivation variables have positive and significant impact on employee performance. Competence influence positive coefficient 0.418 and 0.001 significance. A positive motivational influence coefficient 0.558 and 0.000 significance. This means that the increased knowledge, skill and motivation of employees, will be able to influence employee performance.Keywords: job characteristics, competence, motivation, employee performance
PENGARUH KEPEMIMPINAN, MOTIVASI DAN PELATIHAN TERHADAP KINERJA PEGAWAI (Studi pada Perusahaan Daerah Air Minum Kota Kendal)
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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This study aims to examine and analyze the effect of leadership, motivation and training ofemployees in the performance of the Regional Water Company Kendal Town. Data collectionwas done through questionnaires and carried on at 108 Regional Water Company employeeKendal Town.In this case, the researchers did not use a sampling technique, as is the method used censusdata and testing techniques used in this research include testing the validity of using the KaiserMayer Olkin Measure of Sampling Adequacy (KMO) qualified for further analysis usingmultiple regression analysis to explain the relationship between these variables.The result is a hypotesis that shows leadership and the stongest positive influence onemployee performance, followed by training and motivation on employee performance.Keywords: Leadership, motivation, training and Employee Performance.
PENGARUH MOTIVASI , KEMAMPUAN DAN KOMITMEN ORGANISASIONAL TERHADAP KINERJA ANGGOTA DALMAS POLDA JATENG
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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The Purpose of this study was to implementation to test and analyze the influence of motivation, ability to work and organizational commitment to the performanceof police A study was conducted in Central Java Police Sub Dalmas totaling 137 Pirponsive using the criteria of the lowest rank of Brigadier. The result of regression testing obtained result Adjustment R Square of 0,787, meaning that change of variables can be explained by the variable performance of work motivation, job ability and of 87,7% organizational commitment while for the F test showed that motivation to work together, work ability and commitment affect organizational performance.Based on the known partial regression testing motivation affect performance with significance 0,0 06 < 0,05, the ability to work on performance with significance 0,013 < 0,05 and commitment affect organizational performance with significance 0,000.< 0,05.it is identifed that all the hypotheses accepted or proven.
PENGARUH MOTIVASI KERJA, BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT. SARI HUSADA CABANG SEMARANG
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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The purpose of this study to examine and analyze the effect of work motivation, organizational culture and work discipline on the performance of employees at PT. Sari Husada Semarang branch. This type of research is explanatory research or research that is explaining the study population were all employees of PT. Sari Husada Semarang branch, data collection methods used by the census to the number of respondents using as many as 80 people. Based on the analysis it can be concluded that: (1) Motivation and significant positive effect on employee performance. (2) Organizational culture is positive and significant effect on employee performance.(3) Discipline of work and significant positive effect on employee performance. The test results simultaneously work motivation, organizational culture and work discipline and significant positive effect on employee performance simultaneously. The results of the coefficient of determination of 64.3% can be explained by the work motivation, organizational culture and work discipline to performance. While the remaining 35.7% is explained by other causes beyond the variables of work motivation, organizational culture and work discipline such as leadership, salaries, work environment, training and education foremployees.Key words: work motivation, organizational culture, work discipline, employee performance.
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Kasus pada JNE Kota Semarang)
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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Thepurpose of this study was to examine and analyze the effect of physical evidence (tangible), reliability (reliability), responsiveness (responsiveness), guarantee (assurance), and empathy (empathy) toward customer satisfaction. This type of research is explanatory research or research that is explained. The study population is people who have never used the services of Semarang JNE, samples taken 100 people. Sampling technique using purposive sampling technique based sampling certain considerations. Based on the analysis it can be concluded that: There is a positive and significant correlation between tangible, reliability, responsiveness, assurance and empathy to customer satisfaction Semarang JNE. Of the five variables, the reliability of the variables have the greatest influence, while the variable responsiveness to have the smallest effectKey words: tangible, reliability, responsiveness, assurance, empathy and customer satisfaction.
PENGARUH POLA KLUSTER, FORMASI KETERKAITAN, DAN ORIENTASI PASAR TERHADAP UKM
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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Penelitian ini ditujukan untuk menguji pengaruh pola kluster, formasi keterkaitan, dan orientasi pasar terhadap UKM Tahu di Kota Semarang. Perangkat lunak SPSS digunakan untuk menganalisis data. Hasil analisis  menunjukkan bahwa pola kluster, formasi keterkaitan, dan orientasi pasar berpengaruh signifikan terhadap UKM. Temuan empiris tersebut mengindikasikan bahwa untuk meningkatkan pertumbuhan UKM, perlu memperhatikan faktor-faktor seperti pola kluster, formasi keterkaitan, dan orientasi pasar. Karena faktor-faktor tersebut terbukti mempengaruhi tinggi rendahnya UKM. Implikasi teoritis dan saran bagi penelitian mendatang juga diuraikan pada bagian akhir dalam penelitian ini.Kata Kunci: pola kluster, formasi keterkaitan, orientasi pasar, UKM
PENGARUH MOTIVASI KERJA, KEPEMIMPINAN, DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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This study analyzed the effects of work motivation, leadership, work environment on employee performance. The research object in this paper is PT.PLN (Limited) UIPJJB Semarang. SPSS version 16.0 software used for data analysis. The research objective was formulated to seek answers to the flow that affect employee performance. The results of his research are: (1) Motivation has a positive and significant impact on the performanceof an employee, the more likely motivation is given it will improve employee performance. (2) Leadership has a positive and significant effect on the performance of employees, the better leadership going on in the organization that will enhance employee performance. (3) The working environment has a positive and significant effect on employee performance, the better the work environment by providing safety and comfort of theemployee's performance will increase.Key words: Work motivation, leadership, work environment and employee performance.
PENGARUH CITRA MEREK DAN KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN INDOVISION DI SEMARANG
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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Abstract

Indovision is a company engaged in television service in Indonesia, which has been trying to provide good service to its customers so that customers feel satisfied, but there are indications of a decline in customer satisfaction can be seen from the falling percentage of the number of customers. Matters relating to customer satisfaction such as brand image and service quality. This study aimed to determine the effect of brand image and service quality on customer satisfaction Indovision Semarang branch, either partially or simultaneously.  The population in this study were all customers Indovision Branch Semarang, the sampling technique used is accidental sampling. Data collection is done through a questionnaire. Data analysis was performed by multiple regression but first tested the validity and reliability data analysis of the data using a parcial hypothesis test (ttest), simultaneous testing (Test f) and the coefficient of determination (R2). Based on the analysis conducted showed that brand image has a positive and significant effect on customer satisfaction with a significancevalue of 0.011 which is smaller than 0.05, the quality of service also has a positive and significant effect on customer satisfaction with a significant value of 0.000 which is smaller than 0.05 . While simultaneously brand image and service quality has positive and significant impact on customer satisfaction with a significance value of 0.000 is smaller than 0.05. Brand image and service quality affects customer satisfaction Indovision Semarang branch of 85%. The quality of service has a greater influence than the brandi mageto customer satisfaction. The conclusion of this research is that the brand image and service quality has a positive and significant impact on customer satisfaction either partially or simultaneously. Suggestions can be submitted Indovision management should create a program that can create a positive image to the community. Maintain and enhance the quality ofservice that customers feel more comfortable and loyal to Indovision.Key words : brand image,service qualitv and customer satisfaction
PENGARUH KOMITMEN ORGANISASIONAL, DISIPLIN KERJA, MOTIVASI KERJA TERHADAP KINERJA KARYAWAN
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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This study is a study that examined the effect of organizational commitment of labor discipline on the performance of employee motivation. Formulation of the problem in this study was to determine the effect of organizational commitment, work discipline, work motivation of employees working on the performance of either partially or simultaneously. Research on the organizational commitment variable (X1) labor discipline (X2) and motivation (X3) on the performance of the employee (Y) in PT Citra Nusa Insan Cemerlang Semarang. The sample in this study were employees of PT. Citra Nusa Insan Cemerlang Semarang. In the method of this study using a census method in which all members of the population sampled in this study. Respondents in this study amounted to 50 respondents and data collection method using a questionnaire (questionnaire) or primary data that is by asking questions on the questionnaire and then answered by the respondents by providing a cross to choose an answer. Analysis of data using qualitative and quantitative analyzes covering validity, reliability test regression hypothesis test that includes a t test and f test and coefficient of determination. Based on the data analysis can be concluded testing of the hypothesis is partially positive and significant relationship between organizational commitment to employee performance. There is a positive but not significant between labor discipline on the performance of employees. The influence of positive but not significant between the motivation to employee performance. Testing coefficient of determination obtained figures adjusted R Square of 0.910. This means 91% can be explained by the variables of organizational commitment, discipline and motivation to work together on employee performance. While the remaining 9% is explained by reasons other causes beyond the studied variables.Key words: Organizational Commitment, Work Discipline, Work Motivation and Employee Performance.
PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN (Study pada RM. Aldila Semarang)
Students' Journal of Economic and Management Vol 2 No 1 (2013): VOL. 2 NO. 1 EDISI PERTAMA 2013
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The study entitled "The Effect of Service and Product Quality to Customer Satisfaction" conducted to analyze customer satisfaction in the Aldila Resto Semarang. The population in this study is customers of Aldila Restowere enjoying the meal and the service provided in restaurants are. Sampling is done by using "accidential sampling", ie the sampling technique based on chance and the number of samples taken as 100.The collected data were analyzed using factor analysis to test the validity of the statement items, Cronbach alpha formula to test the reliability of the instrument, the regression analysis to examine the influence of each partial independent variables were tested with the coefficient of determination and test fit the model to test and prove the influence of the Partial each independent variable. The results of the study are: (1) The results of the statisticallinear regression analysis can be shown by the regression equation Y = 0.130 + 0.850 X1 X2. From the regression equation it is known that the quality of service and product quality has a positive and significant impact on customer satisfaction. (2) The calculation of the coefficient of determination result is 0.717. This shows that the quality of service and product quality variables could explain 71.7% of customer satisfaction, while the remaining 28.3% is explained by other variables not included in this study. (3) The hypothesis that has been done in this study are: a) positive effect on service quality customer satisfaction Aldila Resto Semarang. b) positiveaffect product quality to customer satisfaction Aldila Resto Semarang. In this study the variable quality of the product has a more dominant effect than the variable quality of service.Keyword: Service Quality, Quality Products and Customer Satisfaction.

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