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JURNAL ILMIAH MANAJEMEN & BISNIS
Published by Universitas Muhammadiyah Sumatera Utara
ISSN : 16937619     EISSN : 25804170     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Ilmiah Manajemen dan Bisnis, published by the Departement Management, Faculty of Economics and Business, University of Muhammadiyah Sumatera Utara (UMSU), Medan, North Sumatra, Indonesia, which includes articles on the scientific research field of Management Sciences, includes the results of scientific research original, Jurnal Ilmiah Manajemen dan Bisnis accepts manuscripts in the field of research includes scientific fields relevant to: Human Resource Management, Marketing Management, Financial Management, Strategic Management, Organizational Behavior, Business and Entrepreneurship, the relevant Sector Management Science.
Arjuna Subject : -
Articles 7 Documents
 1 
Search results for , issue "Vol 23, No 1 (2022): April - September" : 7 Documents clear
Financial Technology dan Kinerja Berkelanjutan Usaha Mikro Kecil : Mediasi Literasi Keuangan dan Inklusi Keuangan Emmelia Tan; Muh. Syahwildan
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.8535

Abstract

Purpose -This study aims to examine the impact of Fintech on the Sustainable performance of MSEs, with mediating role of Financial Literacy and Financial InclusionMethodology -The purposive sampling technique was used to get 266 samples of MSEs' owners in the West Java province. The data were analyzed using the SEM-PLS method.Findings -This empirical study revealed that Fintech positively affects MSEs' sustainable performance with small effect size. The mediating testing confirmed an essential role to strengthen the relation within research model, with largest effect size from Financial literacy. The non-linear relationship between Fintech towards financial literacy and financial literacy towards sustainable performance in the early-stage decreases, and the subsequent stage increases positivelyOriginality/Novelty -The research framework used four types of the business model of Fintech application for MSEs and applied multiple mediations concept. The non-linear relationships in the research model were analyzed using the newest WrapPLS 7.0.Implications -Implication for MSEs, in the early stage, is crucial to scrutinize the learning process, adaptation process and manage the risk appropriately to optimize Fintech for sustainable business. The issuer company needs to provide adequate and proper information to maintain continued trust from fintech users from the beginning stage of launching the productsand services.
Peran Mediasi Kelelahan Emosional: Kepemimpinan, Self Efficacy dan Konflik Peran Terhadap Kepuasan Kerja Salman Farisi; Yudi Siswadi; Ade Gunawan
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.9602

Abstract

Purpose The purpose of this research is to formulate a measurement model of Emotional Exhaustion for non-permanent lecturers with SEM-PLS at Private Islamic Higher Education (PTAIS) in North Sumatra.Methodology The research population is all non-permanent lecturers of Private Islamic Higher Education (PTAIS) in North Sumatra. To determine the sample size, Maximum Likelihood estimation is used in the Structural Equation Model (SEM). Therefore, based on the need for researchers to use data analysis techniques using the Structural Equation Model and also because later the maximum likelihood estimation technique will be used which requires a sample size of 100-200 samples, the researcher will take a sample of 100-200 non-permanent lecturers. The analytical method used is SEM-PLS analysis.Findings The results showed that there was a significant effect of Role Conflict on Emotional Exhaustion. There is a significant effect of Self Efficacy on Emotional Exhaustion. There is a significant influence of Leadership on Emotional Exhaustion. There is a significant effect of Emotional Exhaustion on Job Satisfaction. There is a significant effect of Role Conflict on Job Satisfaction. There is a significant effect of Self Efficacy on Job Satisfaction. There is a significant influence of Leadership on Job Satisfaction. There is no significant effect of Leadership on Job Satisfaction through Emotional Exhaustion. There is no significant effect of Role Conflict on Job Satisfaction through Emotional Exhaustion. And there can be no significant effect of Self efficacy on Job Satisfaction through Emotional ExhaustionOriginality/Novelty The research model uses five (5) variables and applies the concept of mediation, where each relationship in the research model is analyzed by SEM-PLS.Implications This study has shown that Emotional Exhaustion does not have a mediating effect on the influence of leadership, self-efficacy and role conflict on job satisfaction. Starting from the results of this study, the recommendation for further research is to try to analyze or use the Emotional Exhaustion variable as an independent variable, not as a mediating variable.
Meningkatkan Loyalitas Merek Dengan Pengalaman Merek Melalui Cinta Merek dan Kepercayaan Merek Lailatul Qomariyah; Didit Haryadi
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.9421

Abstract

Purpose- The purpose of this study was to examine and analyze the effect of brand experience on brand loyalty through brand love and brand trust The study uses a descriptive quantitative method with a causal approach.Methodology - The research method uses a descriptive quantitative method with a causal approach with a sample of 162 respondents. Questionnaire answers were measured using a scale interval of 1 10. Data were analyzed using the SmartPLS version 3.29 software.Findings - Results of this study stated that brand experience has a positive and significant effect on brand loyalty, brand experience has a positive and significant effect on brand love, brand experience has a positive and significant effect on brand trust, brand love has a positive and significant effect on brand loyalty, brand trust has a positive and significant effect on brand loyalty.Originality/Novelty - Brand love and brand trust can mediate the effect of brand experience in partial mediation on brand loyalty.Implications - Able to build brand loyalty, namely by increasing brand experience, brand love, and brand trust. To increase brand love is to improve brand experience. Increase brand trust, namely by increasing the experience on the brand. Building brand loyalty by enhancing the brand experience can be through brand love and brand trust.
Spiritual Leadership dan Emotional Intelligence Terhadap Organizational Citizenship Behavior: Peran Mediasi Workplace Spirituality dan Job Satisfaction Jasman Saripuddin Hasibuan; Sri Fitri Wayhuni
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.9617

Abstract

Purpose This study aims to examine the empirical work spirituality model, job satisfaction and organizational citizenship behavior of permanent lecturers at private Islamic Universities in North Sumatra.Methodology In this study, the sample size was 200 permanent lecturers from private Islamic universities in North Sumatra. Data collection techniques used are interviews, list of questions, and study documentation. The data analysis method used is the Structural Equation Model.Findings The results showed that Spiritual Leadership and Emotional Intelligence had a significant positive effect on Workplace Spirituality. Spiritual Leadership, Emotional Intelligence and Workplace Spirituality have a significant positive effect on Job Satisfaction. Spiritual Leadership, Emotional Intelligence, Workplace Spirituality and Job Satisfaction have a significant positive effect on Organizational Citizenship Behavior. The results show that Workplace Spirituality and Job Satisfaction are able to mediate the influence of Emotional Intelligence on Organizational Citizenship Behavior. The results also show that Job Satisfaction is able to mediate the influence of Workplace Spirituality on Organizational Citizenship Behavior.Originality/Novelty The research model uses five (5) variables and applies the concept of mediation, where each relationship in the research model is analyzed using by SEM-Lisrel.Implications This study has shown that Workplace Spirituality and Job Satisfaction have a mediating effect on the influence of Spiritual Leadership and Emotional Intelligence on OCB. Starting from the results of this study, the recommendation for further research is to try to analyze or use the variables of Workplace Spirituality and Job Satisfaction as independent variables, not as mediating variables.
Ethical Leadership terhadap Employee Well-being: Peran mediasi Job satisfaction Nadia May Nanda; Heru Kurnianto Tjahjono; Nuryakin Nuryakin
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.7999

Abstract

Purpose - This study aims to analyze the influence of Ethical Leadership and Employee Well-being mediated by Job satisfaction.Methodology - The sampling technique used purposive sampling, which obtained as many as 126 nurses at PKU Muhammadiyah Bantul Hospital, Yogyakarta. The research data were analyzed using Structural Equation Modeling (SEM) assisted by the IBM SPSS AMOS 24.0 software analysis tool.Findings - The results showed that Ethical Leadersh was related to Employee Well-being mediated by Job satisfaction. With the high level of Ethical Leadership in PKU Muhammadiyah Bantul Hospital nurses influenced by Employee Well-being. However, the high level of Ethical Leadership in nurses will be more influenced by the indirect effect of Employee Well-being through Job satisfaction than the direct influence of Employee Well-being.Originality/Novelty - This study offers new insights into the management literature by highlighting that combating negativity in the nurse's workplace not only preserves Employee Well-being, but also enables organizations to take full advantage of the positive processes that Ethical Leadership makes possible through Job satisfaction.Implications -Efforts made by employees and the company are by increasing the ability and support that can help employees to continue to hone their psychological capital in the hope that they will be able to achieve career success personally and organizationally
Anteseden Niat Beli Ulang Belanja Online: Uji E-kepuasan Sebagai Mediasi Jeanne Ellyawati; Agnes Pepethinganing Piwi
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.8606

Abstract

Purpose This study aims to predict the effect of security, trustworthiness, ease-of-use, and privacy concerns on repurchase-intentions and the role of e-satisfaction as a mediator.Methodology Data were collected through structured questionnaires. We used a cross-sectional online survey, with purposive and snowball sampling methods. SmartPLS was employed to verify the hypothesis.Findings Security, trust, ease-of-use, and privacy issues have a positive effect on e-satisfaction and repurchase intentions. E-satisfaction partially mediates the effect of the four antecedent variables on repurchase-intention.Originality/Novelty This study focuses on consumers' online shopping experience as measured by security, trustworthiness, ease-of-use, and privacy concerns to predict e-satisfaction and repurchase intention. The research setting was conducted in the three largest marketplaces in Indonesia with heterogeneous research subjects. The results show that ease-of-use is the most dominant predictor of influence on e-satisfaction and repurchase intention.Implications Companies are suggested to always provide online shopping applications that are easy to understand, access, and operate by consumers. Besides, security in transactions is very important so that consumer privacy is maintained and can strengthen consumer trust. These efforts focus on satisfying consumers first because consumers who experience e-satisfaction will be more likely to purchases on the same marketplace.
Citra Destinasi dan Pengalaman Destinasi Terhadap Loyalitas: Peran Mediasi Kepuasan Wisatawan Muhammad Fahmi; Dedek Kurniawan Gultom; Qahfi Romula Siregar; Raihanah Daulay
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.9852

Abstract

Purpose The purpose of this research is to formulate a measurement model of Emotional Exhaustion for non-permanent lecturers with SEM-PLS at Private Islamic Higher Education (PTAIS) in North Sumatra.Methodology The research population is all non-permanent lecturers of Private Islamic Higher Education (PTAIS) in North Sumatra. To determine the sample size, Maximum Likelihood estimation is used in the Structural Equation Model (SEM). Therefore, based on the need for researchers to use data analysis techniques using the Structural Equation Model and also because later the maximum likelihood estimation technique will be used which requires a sample size of 100-200 samples, the researcher will take a sample of 100-200 non-permanent lecturers. The analytical method used is SEM-PLS analysis.Findings The results showed that there was a significant effect of Role Conflict on Emotional Exhaustion. There is a significant effect of Self Efficacy on Emotional Exhaustion. There is a significant influence of Leadership on Emotional Exhaustion. There is a significant effect of Emotional Exhaustion on Job Satisfaction. There is a significant effect of Role Conflict on Job Satisfaction. There is a significant effect of Self Efficacy on Job Satisfaction. There is a significant influence of Leadership on Job Satisfaction. There is no significant effect of Leadership on Job Satisfaction through Emotional Exhaustion. There is no significant effect of Role Conflict on Job Satisfaction through Emotional Exhaustion. And there can be no significant effect of Self efficacy on Job Satisfaction through Emotional ExhaustionOriginality/Novelty The research model uses five (5) variables and applies the concept of mediation, where each relationship in the research model is analyzed by SEM-PLS.Implications This study has shown that Emotional Exhaustion does not have a mediating effect on the influence of leadership, self-efficacy and role conflict on job satisfaction. Starting from the results of this study, the recommendation for further research is to try to analyze or use the Emotional Exhaustion variable as an independent variable, not as a mediating variable.

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