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Dia: Jurnal Administrasi Publik
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 02166496     EISSN : 26157268     DOI : DOI: https://doi.org/10.30996/dia.v18i1
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, Public Service and Development. The DIA editorial is very open in accepting articles and book reviews related to our scope in the field of public administration.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 442 Documents
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STRATEGY TO IMPROVE THE QUALITY OF HUMAN RESOURCES TO ACHIEVE GOOD GOVERNANCE (Case study at the Department of Small and Medium Enterprises cooperative Bantul Regency) Nursani Budiarti; Suswanta Suswanta
DIA: Jurnal Administrasi Publik Vol 18 No 2 (2020): DEVELOPMENT
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (277.096 KB) | DOI: 10.30996/dia.v18i2.4009

Abstract

The reform of public management will have an impact on the demands of qualifications and competency of human resources in government institutions. Grand Design bureaucracy reform is increasing the capacity and accountability of bureaucratic performance.  Human resources development of government apparatus in the present must be placed and directed at a position that corresponds to the field of duty. This research aims to see the strategy used by the Department of Small and Industrial enterprises of Bantul District to improve the quality of government apparatus to achieve good governance to be achieved a better organizational system. Methods used are qualitative descriptive, the technique of collecting data sources obtained by documentation.
THE EFFECT OF PACKAGE SERVICE QUALITY ON CUSTOMERS SATISFACTION (Studies on Customers of Jemur Andayani Post Office, Surabaya City) Widya Puspa Prameswari; Ertien Rining Nawangsari
DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (506.26 KB) | DOI: 10.30996/dia.v19i1.5138

Abstract

This research is motivated by the increasing number of package delivery services other than the post office which results in intense competition. While the object chosen in this study is the customer of the Jemur Andayani Post Office, Surabaya, where there has been a decrease in the level of package delivery at the Jemur Andayani Post Office and an increasing number of competitors. The purpose of this research was to determine the influence of service on satisfaction at Jemur Andayani Post Office. After literature review and formulating hypotheses, data were collected through quantitative methods using a questionnaire to 100 customers of the Jemur Andayani Post Office. This research uses an analytical method is simple linear regression analysis. The results of the hypothesis test show that the t value is 25.249. T value (25.249)> t table (1.660), then Ho rejected and H1 accepted. So there is a significant influence between package service quality on satisfaction at the Jemur Andayani post office, Surabaya
SMART CITY DEVELOPMENT PLANNING: A STUDY OF STRUCTURED LIBRARY (SYSTEMATIC LITERATURE REVIEW) Devi Novita Sari; Salahudin Salahudin
DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (537.28 KB) | DOI: 10.30996/dia.v19i1.5254

Abstract

Smart city planning is a smart city concept that can help people in an area to be able to manage existing resources more efficiently. This concept also utilizes advances in information technology to run the wheel of life more efficiently, so that it can help improve the quality of better urban planning. The purpose of this research is to find out about the planning of sustainable smart city development by looking at the application in various regions. This research was conducted using the literature review method, which is done by rereading and reviewing the main ideas on the same topic. The focus of this research is to use literature studies of previous researchers with the same topic. Sources of data used are documents related to research obtained from the SCOPUS database and processed using the VOSViewer application. Data analysis techniques used are data collection, data condensation, data presentation, and drawing conclusions. The results obtained from the study show that development planning through smart cities has been widely applied in almost all regions of the world. However, there are several obstacles in the implementation process, such as there are still many people who do not understand the use of technology. However, seeing the many benefits that can be obtained from development planning through smart cities, its implementation should continue to be optimized.
THE IMPORTANCE OF PUBLIC TRUST IN GOVERNMENT POLICIES IN EFFORTS TO ACCELERATE THE MANAGEMENT OF THE COVID 19 PLAGUE Mahyuni Hidayat; Bambang Adi Wijaya; Bayu Lintang Samudro; Muzahid Akbar Hayat
DIA: Jurnal Administrasi Publik Vol 18 No 2 (2020): DEVELOPMENT
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (188.606 KB) | DOI: 10.30996/dia.v18i2.4411

Abstract

Corona Virus Disease 2019 (Covid-19) is a pandemic that is being felt by almost all countries, including Indonesia. Apart from having an impact on the safety of people's lives, it also has an impact on the political and economic aspects. There have been many efforts and policies taken by the central and regional governments to date, but it is still felt that they have not given the public hope when this pandemic will end soon. This has the potential to harm public trust (Trust Public) in the performance of the government to handle the covid-19 outbreak. The purpose of this paper is to describe the alternatives that the government should try to do to increase public trust.
THE EFFECTIVENESS OF THE DEPARTMENT OF WOMEN EMPOWERMENT AND CHILD PROTECTION, FAMILY PLANNING SIDOARJO DISTRICT IN PRESSING VIOLENCE OF WOMEN AND CHILDREN IN SIDOARJO DISTRICT Anisa Sitta Ramadhani; Agus Widiyarta
DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (679.949 KB) | DOI: 10.30996/dia.v19i1.5204

Abstract

The Office of Women's Empowerment, Child Protection, Family Planning is an organization in the administration of government affairs in the field of women's empowerment and child protection, in the field of population control and family planning (DP3AKB). as well as co-administration tasks. The research objective was to describe and analyze the effectiveness of DP3AKB Sidoarjo Regency in reducing the number of violence against women and children in Sidoarjo Regency which is still a lot. Effectiveness was assessed by the 7 dimensions of Gibson using a descriptive qualitative method. The technique of collecting data by interview, observation, and documentation, while the technique of interactive data analysis. The results showed that the DP3AKB Sidoarjo Regency has been effective in dealing with the number of violence in Sidoarjo Regency. However, this effort still lacks support from the people of Sidoarjo. Many reports of violence against women and children have come in. This reflects the lack of public awareness of the meaning of gender equality which is the goal of the Sidoarjo DP3AKB itself. In addition, in implementing the program, there are still many obstacles ranging from time and budget constraints from Covid handling orders which resulted in the suboptimal implementation of activities.
CONFLICT MANAGEMENT AS THE EFFORT OF ACCOMPLISHING REPORT TOWARD MALADMINISTRATION OF THE POPULATION I Gede Eko Putra Sri Sentanu; Mohammad Alifvigo Reicoba; Irwan Noor
DIA: Jurnal Administrasi Publik Vol 18 No 2 (2020): DEVELOPMENT
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (673.863 KB) | DOI: 10.30996/dia.v18i2.4001

Abstract

East Java is one of the regions that have the highest population maladministration reports in Indonesia. In 2017-2018, the Indonesian Ombudsman Representative Office in East Java experienced an increase in maladministration reports. This case caused many complaints from the public regarding the slow progress of population administration and led to internal and external conflicts of employees. This study aims to describe the function and role of the Indonesian Ombudsman Representative of East Java, the report completion process, and the strategy to overcome maladministration reports. This study employs a qualitative case study approach and is supported by the analysis using Atlas.ti software. Data collection is conducted through interviews, observation, and documentation. The findings reveal the role and function of the Indonesian Ombudsman Representative in East Java in terms of their effort to eradicate maladministration. Conflict management using progressive and participative methods (PROPARTIVE) is carried out for the completion of maladministration reports. PROPARTIVE methods explore the objectives of the reporter as a family to be open and mediate all parties to find solutions. The obstacles experienced by the Ombudsman in eradicating maladministration are the limited number of employees, the disobedience of the compliance with competencies, and the uncooperative reports between the reporter and the reported parties. Meanwhile, the supporting factors are the strategic location of the Indonesian Ombudsman Representative Office in East Java, the cooperation between employees and institutions, and the support of the Ombudsman website to facilitate the management of reports
STRATEGY BUMDESA (VILLAGE-OWNED ENTERPRISE) IN THE TOURISM DEVELOPMENT VILLAGE OF TAMAN PINGGIR GAWAN (TPG), PILANGGEDE VILLAGE, BALEN DISTRICT, BOJONEGORO REGENCY Ayu Anggita Sari; Lukman Arif
DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (278.311 KB) | DOI: 10.30996/dia.v19i1.5142

Abstract

Pilanggede Village is one of the villages that has a village economic institution called BUMDesa Pilanggede Gemilang. Which BUMDesa has succeeded in building a tourist village destination. The development of this tourist village is named the Taman Pinggir Gawan Tourism Village (TPG) which presents a characteristic of the panoramic beauty of the Bengawan Solo River. However, behind the panoramic beauty, the Bengawa Solo River is a river that is prone to flood disasters when the rainy season arrives. So that BUMDesa Pilanggede makes efforts to minimize the impact of disasters and also to maintain the existence of tourist villages. This research aims to examine how the BUMDesa strategy is in the development of the TPG tourism village, Pilanggede Village, Balen District, Bojonegoro Regency. The research method used is descriptive qualitative by describing the facts that occur in the field. Data collection techniques using observation, interviews, documentation, and triangulation. The results showed that in the process of developing a tourist village, several programs had been designed. The program includes establishing the image of tourism with the addition of new vehicles and also improving facilities and infrastructure, improving the quality of human resources through training, carrying out activities to maintain environmental hygiene, and also promoting through social media.
COLLABORATIVE GOVERNANCE IN WASTE MANAGEMENT (Study In The Integrated Waste Management Site Of Tambakrejo Area, Sidoarjo Regency) Adelia Dwinta Amelinda; Arimurti Kriswibowo
DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (355.558 KB) | DOI: 10.30996/dia.v15i2.4842

Abstract

Sidoarjo Regency as one of the districts in East Java faces problems in waste management.  Currently, Sidoarjo Regency has a high population density and has become an industrial area.  This has in increasing the number of waste piles. To reduce the amount of waste pile at the TPA and the source, the government has built an Integrated Waste Management Site  (TPST). This study aims to determine how the collaborative process between the government,  the public, and the private sector is taking place in the TPST Tambakrejo area. The type of research used in this article is to use a qualitative approach. The results showed that the collaboration process at the TPST Tambakrejo area was up and running even though there were still obstacles. This research concludes that’s collaborative governance has been running optimally. This can be seen from the collaboration aspects of Ansell and Gash
THE IMPLEMENTATION OF BLENDED LEARNING ASSISTED WITH EDMODO SOCIAL MEDIA AND ITS EFFECT ON ACCOUNTING LEARNING OUTCOMES Abidah Dwi Rahmi Satiti; Yenni Vera Fibriyanti
DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (307.466 KB) | DOI: 10.30996/dia.v19i1.5180

Abstract

This study aims to examine the effect of Edmodo Social Media Assisted Blended Learning implementation on accounting learning outcomes. This type of research is quasi-experimental research with a nonequivalent pretest and posttest control-group design. The population in this study were students of the Accounting Study Program of the Islamic University of Lamongan, Semester IV, Academic Year. 2019/2020. The research sample was taken as many as 2 groups consisting of 51 students for the experimental group (class IV B) and 54 students for the control group (class IV C). The sampling technique was carried out using simple random sampling. The data were collected using the method of documentation, observation, interviews, and tests. The data were analyzed using the t-test at a significance level of 5%. The results showed that there was an effect of Edmodo Social Media Assisted Learning Blended Learning policy implementing on accounting learning outcomes. The results of students studying accounting using the Blended Learning assisted by Edmodo Social Media show better results compared to the learning outcomes of students learning with conventional learning.
EU ENLARGEMENT: TURKISH ACCESSION AND IDENTITY Muhammad Jave Zulkarnaen
DIA: Jurnal Administrasi Publik Vol 18 No 2 (2020): DEVELOPMENT
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (160.056 KB) | DOI: 10.30996/dia.v18i2.4381

Abstract

Turkey is one of the most important countries for the EU because it has a strategic position in Western Europe, Eastern Europe, and even the Middle East. The good relationship between Turkey and the EU is based on history such as war, diplomacy, trade, art, cuisine, to culture. For centuries, the relationship between the two marked the deep economic, cultural, artistic, and social cooperation between the Ottoman Empire and the European powers of the fifteenth to the seventeenth centuries. At the same time, conflict and competition create an identity perception among EU countries towards Turkey. This paper attempts to explain the identity of Turkey and the European Union and to determine whether the identity as cultural or political affected the Turkish application to be a member of the European Union.

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