Dia: Jurnal Administrasi Publik
DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, Public Service and Development. The DIA editorial is very open in accepting articles and book reviews related to our scope in the field of public administration.
Articles
442 Documents
<![CDATA[EU INTEGRATION POLICY: QUALIFIED MAJORITY VOTING (QMV) AND SUPRANATIONALITY COUNCIL OF MINISTERS ]]>
<![CDATA[Muhammad Jave Zulkarnaen]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v19i1.5251
<![CDATA[The European Union integration undergoes various long dynamic processes. Based on the views of academics, integration is defined as an effort to hand over all state functions to supranational organizations. The use of Qualified Majority Voting (QMV) is considered as an attempt to make the Council of Ministers a supranational institution. With the existence of QMV, member countries can no longer freely reject policies that are very likely to be carried out in the unanimous mechanism that has been implemented previously. After the implementation of the 2009 Lisbon Treaty, policymaking in the Council of Ministers will use the double majority mechanism which came into force on November 1, 2014. Basically, the double majority is an extension of the QMV mechanism by adding certain criteria in determining the majority of votes. There are three criteria that must be met in the double majority mechanism such as population criteria, supporting member countries criteria, and blocking criteria. The implication is that a country will find it difficult to unilaterally oppose the policies being discussed in the Council of Ministers. The reduced power of the state in the policy-making process indicates that the Council of Ministers continues to evolve towards a supranational institution. Based on these facts, the supranational of the Council of Ministers that develops through the use of the QMV mechanism will have a positive impact on the integration of the European Union as a whole.]]>
<![CDATA[BRANDING AWARENESS “KAMPUS BELA NEGARA” FOR STUDENTS UPN “VETERAN” JAWA TIMUR (Descriptive Analysis of Public Sector Marketing) ]]>
<![CDATA[Meyga Sisillia]]>;
<![CDATA[Arimurti Kriswibowo]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 18 No 2 (2020): DEVELOPMENT ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v18i2.4417
<![CDATA[The public sector is all activities carried out by the state apparatus with the aim of meeting the needs of society and solving public problems. UPN "Veteran" Jawa Timur is one of the state universities as a public institution that has branding in marketing. Through branding, it can convey a message to the public and students about the meaning of defending the country itself. However, it turns out that there are still many students who are not aware of the branding of the state defense campus itself. so it is necessary to measure the awareness of the branding of state defense campuses that have never been evaluated by UPN "Veteran" Jawa Timur or abbreviated as UPNVJT. This study aims to measure the level of Branding Awareness of UPNVJT students on the branding of the State Defense Campus. The method used is descriptive quantitative with the technique of collecting data sources obtained by distributing questionnaires. The population in this study were all students of UPNVJT class of 2014-2020, namely 13,915. with a sample to be taken of 389 respondents. The results of this study indicate that branding policies in the public sector are still not supported by the awareness of these public sector managers. The branding awareness of the State Defense Campus is still not at the Top of Mind level so that further treatment is needed to be able to increase public awareness from users.]]>
<![CDATA[PUBLIC COMPLAINT HANDLING SERVICES ABOUT PUBLIC STREET LIGHTING AT THE DINAS KEBERSIHAN RUANG TERBUKA HIJAU SURABAYA CITY ]]>
<![CDATA[Johan Vivaldi Alex Sander]]>;
<![CDATA[Ananta Prathama]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v19i1.5146
<![CDATA[Complaints are an important factor to assist the government in improving the quality of public services. During 2016-2020 in the City Government of Surabaya, the Green Open Space Cleaning Service was ranked as the top 5 Regional Apparatus Organization that received a lot of complaints. The highest complaint was related to public street lighting in the city of Surabaya. The purpose of this study was to determine the service for handling complaints about public street lighting(PJU) at the Dinas Kebersihan Ruang Terbuka Hijau (DKRTH) Surabaya City. This research uses qualitative methods with qualitative data analysis techniques. The results showed that the complaint handling service of the Dinas Kebersihan Ruang Terbuka Hijau (DKRTH) was based on the Peraturan Daerah No. 4 Tahun 2014 Pasal 38 Ayat 2 concerning the Complaint Handling System, namely: 1). In the institutional aspect, there are a series of work rules, allowed and prohibited actions in handling complaints, and information provided to the public. 2). Procedural aspects, response when receiving complaints and follow-up complaints. 3). Integrative, available channels between officers and available media channels for the public. 4). Comprehensive in nature, examines the type and nature of complaints.]]>
<![CDATA[ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AND ITS IMPORTANT ROLE ON PARAMEDIC PERFORMANCE OF PUSKESMAS IN EAST OKU DISTRICT ]]>
<![CDATA[Helisia Margahana]]>;
<![CDATA[Wahid Eka Saputra]]>;
<![CDATA[Demsi Harlofida]]>;
<![CDATA[Yan sahrita]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 17 No 2 (2019): PEMBANGUNAN ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v17i2.4163
<![CDATA[An organization needs to have qualified employees who are willing to work outside their main duties to support performance. This willingness is called organizational citizenship behavior (OCB). The problem faced by health centers as public health service providers is how the Organizational Citizenship Behavior (OCB) improves the Performance of Community Health Center Paramedics in East OKU District, while the purpose of this study is to determine the Organizational Citizenship Behavior (OCB) and its important role in the Performance of Health Center Paramedics in East OKU Regency. . The hypothesis proposed is that Organizational Citizenship Behavior (OCB) plays an important role in improving the performance of public health center paramedics in East OKU district. From the calculation results obtained r = 0.318 after being consulted with a conservative standard to determine whether or not this effect is strong, it turns out that r = 0.318. after consultation with the conservative standard, it turns out that 0.318 lies between 0.200 - 0.399 which is included in the low correlation. Then to answer the hypothesis test that was previously proposed to have a relationship or not, then tested with the hypothesis test and obtained t = 0.671. so when connected to the t table value with a confidence level of 95%, which means the error rate of 5% (0.05) is t count smaller than t table, namely 0.671 <(0.05: 4) = 2.132. Thus, it means that Ha is rejected, Ho is accepted, this means that there is a low influence between the Organizational Citizenship Behavior (OCB) on improving the performance of the Puskesmas Paramedics in East OKU Regency.]]>
<![CDATA[STRATEGIES FOR EMPOWERMENT OF FOSTERED MICRO ENTERPRISES DURING THE PANDEMIC PERIOD AT THE OFFICE OF COOPERATIVES AND MICRO BUSINESSES IN SIDOARJO REGENCY ]]>
<![CDATA[Regita Safiira Adina]]>;
<![CDATA[Lukman Arif]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v19i1.5136
<![CDATA[As a result of the Covid-19 pandemic that hit all countries including Indonesia, it has an impact on all business sectors including MSMEs. The condition of the Micro Businesses in the Sidoarjo Regency is not much different from the Micro Enterprises in other areas. The purpose of this research is to describe the Micro Business Empowerment Strategy Fostered during the pandemic at the Office of Cooperatives and Micro Enterprises, Sidoarjo Regency. The research method used in this research is the descriptive qualitative research method. The location of this research is in the Office of Cooperatives and Micro Enterprises, Sidoarjo Regency. The focus of this research is on the Strategy for Empowerment of Fostered Micro Enterprises in the Pandemic Period at the Office of Cooperatives and Micro Enterprises, Sidoarjo Regency. Sources of data used in this study are primary data and secondary data. Data collection techniques used in this study, namely observation, interviews, and documentation relating to existing information in the field. The results of the research can be said that the empowerment of Fostered Micro Enterprises during the pandemic carried out by the Sidoarjo Regency Cooperatives and Micro Enterprises has been running by following the applicable rules. And there is a need for better data collection for the Micro Businesses that exist in each sub-district in Sidoarjo Regency]]>
<![CDATA[OVERCOMING SLUM SETTLEMENTS: LESSON LEARNED FROM IMPLEMENTATION OF UNINHABITABLE HOUSE SOCIAL REHABILITATION PROGRAM IN SURABAYA ]]>
<![CDATA[Ekky Fiorentina Asterix]]>;
<![CDATA[Antun Mardiyanta]]>;
<![CDATA[Erna Setijaningrum]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v19i1.4619
<![CDATA[Slum areas can generate bad impacts on health and the environment. Thus, the government of Surabaya city arranges TAHU PANAS innovation through a social rehabilitation program for unfit for habitation to overcome. The program has achieved good output. This is evidenced by an increase in program beneficiaries every year, a decrease in the percentage of slum areas, and an award from the Ministry of PANRB as an outstanding innovation. This research aimed to determine and describe the success of the implementation process of this program in overcoming slum settlements in Surabaya city. The success of this implementation can be understood by the theory of policy implementation by Hill & Hupe as an analysis tool. We used qualitative methods through document analysis to discuss these issues. The results showed that the implementation process seen from the characteristics of the policy was optimal because the level of ambiguity and conflict was low; policy formation is adequate in terms of policy objectives, policy standards or targets, human and financial resources as well as incentive policies; the policy transfer process is quite clear and detailed; the effect of the implementor response is quite optimal both in terms of disposition and behavior; horizontal relations between organizations are adequate; positive target group response; and the policy environment that has supported the running of the policy. The implementation process in this program to tackle slum settlements in the city of Surabaya is optimal enough, thus, successful implementation can be achieved.]]>
<![CDATA[THE INFLUENCE OF ORGANIZATIONAL CULTURE AND PERCEIVED ORGANIZATIONAL SUPPORT ON EMPLOYEE ENGAGEMENT WITH ORGANIZATIONAL COMMITMENT AS A MEDIATOR ]]>
<![CDATA[Hanna Amanda]]>;
<![CDATA[Pantius Drahen Soeling]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v19i1.5205
<![CDATA[The focus of this research is how to improve employee engagement at the PT.X head office by examining the relationship between organizational culture and organizational perceptions of employee engagement with organizational commitment as a mediator. This research uses quantitative approach, which is a study that aims to explain a cause of the occurrence of social phenomena, which the phenomenon will be explained by conducting an objective measurement. Primary data collection through the dissemination of questionnaires to 74 respondents. Data analysis using the partial least square equation model or can be known as SEM-PLS. Based on the results of research that has been found, it can be concluded that organizational culture variable does not give a significant direct positive influence on employee engagement, whereas when viewed on variables perceived organizational support and organizational commitment, these two variables have a significant positive direct affect on employee engagement. If the direct influence relationship between organizational culture and employee engagement does not have a significant influence, but when the variable is mediated by organizational commitment, then the results state that there is a significant positive influence relationship between the two variables. This shows that the organization's commitment to succeed has a significant role in mediating the relationship between organizational culture and employee engagement.]]>
<![CDATA[THE FACTORS THAT INFLUENCE ARTIFICIAL INTELLIGENCE IMPLEMENTATION AT PT PELINDO III (Case Study in Terminal Teluk Lamong Surabaya) ]]>
<![CDATA[pujiartini pujiartini]]>;
<![CDATA[ulung pribadi]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 18 No 2 (2020): DEVELOPMENT ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v18i2.4312
<![CDATA[This study uses qualitative descriptive methods. The type of data used in this analysis is secondary data from library analysis surveys, research-related data from various sources, websites, and government documents that can facilitate the completion of this research report. In the era of globalization, all private companies and state-owned enterprises (BMUN) already have various advanced machine technology features as one of the tools that will facilitate human performance to improve the economy. As found in PT Terminal, Teluk Lamong (PT TTL) already has various tools for unloading advanced goods or known as artificial intelligence (AI). This tool can help performance and has a unique concept, namely, Go green (No pollution).]]>
<![CDATA[TRANSFORMING ORGANIZATIONAL CULTURE IN IMPROVING THE PERFORMANCE OF EMPLOYEES OF PT. PEGADAIAN (PERSERO) AT REGIONAL OFFICE VII DENPASAR ]]>
<![CDATA[Intan Mandasari]]>;
<![CDATA[Ida Ayu Putu Sri Widnyani]]>;
<![CDATA[Riant Nugroho]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 19 No 1 (2021): PUBLIC ADMINISTRATION ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v19i1.5187
<![CDATA[The research results in 1. Organizational culture transformation that occurred seen from background for transformation is driven by extraordinary technological developments, this situation initiated the creation of a new business model that requires financial service products to be more efficient, fast, easy, and customer-friendly; the process and form of transformation includes business and the operational transformation that focuses on the customer and the HR transformation and the form of digital transformation; Standard provisions and SOPs; socialization, the process of transforming organizational culture should be communicated and assured by the leader to all employees as clearly as possible; the facilities and infrastructure owned in general are quite adequate, but for the need for digital transformation, these facilities and infrastructure still needs to be revitalized and modernized; the condition of human resources still have to be improved for the competence; and the impact or the outcome of the transformation of organizational culture cannot be said to improve employee performance; 2. The constraints on transforming organizational culture to improve employee performance include constraints due to communication, infrastructure, and HR; and 3. The solutions to overcome the obstacles to the ongoing transformation of organizational culture. The method used in this research is descriptive qualitative.]]>
<![CDATA[MOVING OUT OF POVERTY MODEL THROUGH COMMUNITY EMPOWERMENT (Study of littoral communities in Makassar) ]]>
<![CDATA[Dahliah Dahliah]]>;
<![CDATA[Serlin Serang]]>;
<![CDATA[Ajmal As’ad]]>
<![CDATA[ DIA: Jurnal Administrasi Publik Vol 18 No 1 (2020): DEVELOPMENT ]]>
Publisher : <![CDATA[Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya ]]>
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DOI: 10.30996/dia.v18i1.3983
<![CDATA[The aims of this study; 1) to analyze the poverty levels of littoral communities in Makassar. 2) To reinforce the economic sector based on littoral potency by Moving Out of Poverty (MOP) model along with government programs. 3) To utilize the potential and empowerment of littoral communities. Seemingly, poverty as deficient conditions by individuals or communities. Conceptually, this study was conducted by a quantitative paradigm with a case study approach. The data obtained from observations, depth interviews, and questionnaires. The studies showed that: there was a significant effect in strengthening the quality of the human resources to empowerment. Subsequently, no significant effect between economic institutions to empowerment, There was a significant effect between fishing gear or production equipment to empowerment, There was not a significant effect in improving the quality of the human resources to Moving Out of Poverty (MOP) by empowerment, There was no effect between economic institutions and Moving Out of Poverty (MOP) by empowerment, There was no effect of fishing gear to Moving Out of Poverty (MOP) significantly, There was no significant effect between education to Moving Out of Poverty (MOP).]]>
