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Dia: Jurnal Administrasi Publik
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 02166496     EISSN : 26157268     DOI : DOI: https://doi.org/10.30996/dia.v18i1
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, Public Service and Development. The DIA editorial is very open in accepting articles and book reviews related to our scope in the field of public administration.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 447 Documents
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SYNERGY BETWEEN STAKEHOLDERS IN WASTE MANAGEMENT PROGRAM THROUGH SIDARLING APPLICATION IN DENPASAR CITY Faradiba Mauludia Agung, Magda
DIA: Jurnal Administrasi Publik Vol. 23 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

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Abstract

The volume of waste in Denpasar City continues to increase yearly, and the amount of waste that is not handled is also relatively high. In accordance with the mandate of the Undang-Undang Nomor 18 Tahun 2008 concerning Waste Management and Derivative regulations have also been issued to strengthen the implementation of the law, namely Peraturan Pemerintah Nomor 27 Tahun 2020 concerning the Management of Specific Waste (such as hazardous and toxic waste, construction waste, medical waste, etc.), the Denpasar City Government made an innovation, namely a waste management program, through the SiDarling application. Researchers want to see how the synergy is built between stakeholders and how synergy is developed between stakeholders in waste management programs through the SiDarling application. Researchers will analyze stakeholders using the theory of Maryono et al., which classifies stakeholders into 3 (three), namely primary, secondary, and key stakeholders. The research method used is qualitative. The research results indicate that the SiDarling application's potential to create synergy among waste management program stakeholders has not yet been completely realized, as seen from the lack of participation of society in the program. What becomes an obstacle is that communication and coordination with the society community are still ineffective even though socialization and education have been carried out, and this is felt to be less massive. With various existing problems, it is expected that the Denpasar City Government can evaluate the performance of the program in order to achieve the common goal of reducing the volume of waste in Denpasar City.
CHALLENGES AND OPPORTUNITIES OF TALENT MANAGEMENT IN THE DIGITAL ERA ON THE PUBLIC SECTOR Reza, Reza; Puspitasari, Rina Martina; Rahayu, Neneng Sri; Asropi, Asropi
DIA: Jurnal Administrasi Publik Vol. 23 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i02.132209

Abstract

The digital era has brought significant changes to various aspects of life, including the public sector. These changes demand adaptation in human resource management, particularly in talent management. This journal conducts a literature review to examine the challenges and opportunities in talent management in the digital era within the public sector. The aim of this study is to identify the main challenges faced in recruiting, developing, and retaining talent, as well as the opportunities that can be leveraged to enhance the effectiveness of talent management in the public sector. The methodology used is a literature review by searching various leading academic databases, such as Google Scholar, to collect and analyze relevant articles. The findings show that the main challenges include changing skill requirements, competition in acquiring digital talent, and the need for adaptive development and retention strategies. On the other hand, significant opportunities arise through the utilization of digital technologies in recruitment, training, and development, as well as improved employee engagement. The conclusion of this study is that digital transformation requires the public sector to adopt a more strategic and technology-oriented approach to talent management. Recommendations for future research include in-depth exploration of the implementation of digital-based talent management strategies and evaluation of the impacts of various initiatives.
IMPLEMENTATION OF FOOD RESERVE REGULATION IN SUMENEP DISTRICT Hayat, Nur; Handoko, V. Rudy; Rochim, Achluddin Ibnu
DIA: Jurnal Administrasi Publik Vol. 24 No. 1 (2026): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

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Abstract

This study evaluates the implementation of regional regulations on food reserves in Sumenep Regency to strengthen local food security. The regulation aims to manage food reserves, stabilize supply, and address potential food crises caused by natural disasters or price fluctuations. This research examines the application of the policy and factors influencing its success or failure. A descriptive qualitative method was employed, collecting data through in-depth interviews with local government officials, farmers, and beneficiaries. Field observations and document analysis complemented the interviews. The findings reveal that while the regulation was implemented to enhance food security, challenges remain, including budget constraints due to COVID-19 and Foot-and-Mouth Disease, limited inter-agency coordination, and low community participation. Technical issues, such as inadequate storage and distribution facilities, further hinder implementation. However, positive factors include government commitment, human resource development, and active community and private sector involvement. The study recommends improving stakeholder collaboration and strengthening monitoring and evaluation systems to ensure effective and sustainable food reserve policies in the future.
INFLUENCE OF INFORMATION TECHNOLOGY AND EMPLOYEE ENGAGEMENT ON PERFORMANCE: A CASE STUDY AT THE MAGELANG BRANCH OF BPJS KETENAGAKERJAAN Agustina, Nadhiya; Iriani Sinuraya, Suci; Tri Nugraha, Joko
DIA: Jurnal Administrasi Publik Vol. 24 No. 1 (2026): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

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Abstract

Study these done for identify and analyze influence technology information and engagement employee to performance employees at the BPJS Ketenagakerjaan Magelang Branch. The data source is primary data obtained from distribution questionnaire to 30 respondents, and sources secondary based on journals, books, research previously, as well as literature others. Research this use method quantitative with data collection through sample fed up with make all over population become sample data supported by tools help statistical program SPSS version 30. Research results show if in a way partial (t-test), technology information and engagement employee influential in a way positive to performance employees. In simultaneous (F-test), variable technology information and engagement employee in a way together influential in a way significant to performance employees at the BPJS Ketenagakerjaan Magelang Branch. The R Square value shows 58.2% variation figure explained by variables technology information, engagement employees and performance employees. As for the rest 41.8 % is explained by other variables outside the model that are not investigated in this study.
EFFECTIVENESS MODEL OF MUNCAR PORT PUBLIC SERVICES: ANALYSIS OF PUBLIC SERVICE QUALITY Mariano Yesayabela, Tito; Tri Agustian, Aditya; Wulandari Gunawan, Ayu; Lubis, Lunariana; Sofyan Wahyudi, Anma
DIA: Jurnal Administrasi Publik Vol. 24 No. 1 (2026): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

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Abstract

Bureaucratic fragmentation in licensing poses a direct threat to the livelihoods of vulnerable fishermen at Muncar Port. A One-Stop Integrated Service (PTSP) model was implemented in 2021 to resolve this fragmentation. This study aims to quantitatively measure the effectiveness of this PTSP model from the user (fishermen) perspective. The research employed a quantitative descriptive design, surveying 30 fishermen selected via accidental sampling. Data was collected using a questionnaire structured on the five SERVQUAL dimensions (Tangibles, Reliability, Responsiveness, Assurance, Empathy) and analyzed using descriptive statistics. The findings indicate the model is only "fairly effective". While Reliability for simple administrative tasks is functional, the service is undermined by highly polarized Tangibles (good office aesthetics vs. poor functional access). Furthermore, results show significant deficits in Responsiveness (linked to technology adoption barriers), Assurance (lack of multi-jurisdictional staff competency), and Empathy (a "striking failure" in complaint handling). The study concludes that the PTSP achieves only moderate effectiveness, operating as a "technically proficient 'permit factory'" that remains fundamentally misaligned with its vulnerable user base and fails in the critical human dimensions of service.
GOVERNMENT GOODS/SERVICES PROCUREMENT IN THE UNIT KERJA PENGADAAN BARANG/JASA (UKPBJ) OF THE SEKRETARIAT DAERAH PROVINSI KALIMANTAN SELATAN Yani, Adhanoor
DIA: Jurnal Administrasi Publik Vol. 24 No. 1 (2026): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

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Abstract

This study aims to analyze the sustainable procurement process of goods/services at the planning stage, preparation for supplier selection, and implementation of supplier selection at the Goods/Services Procurement Work Unit (UKPBJ) of the South Kalimantan Provincial Secretariat, as well as to identify obstacles and strategies for overcoming them. The research uses a descriptive qualitative approach with data collection techniques through in-depth interviews, observation, and documentation. Informants consisted of 21 procurement actors and 9 key informants, including PA/KPA, PPK, Selection Working Group, providers, and practitioners. Data analysis was carried out through data reduction, data presentation, and triangulation of sources and methods. The results of the study show that at the planning stage, there are still obstacles in the form of needs identification that is not fully supported by valid data, inaccurate timing of utilization, and budget changes. At the selection preparation stage, weaknesses were found in the preparation of technical specifications, HPS that was not supported by up-to-date data, and the practice of copying and pasting contract designs. During the selection implementation stage, obstacles included the validity of supplier qualification documents, intervention by certain parties, differences in perception among working groups, and limitations in human resources and systems. Resolution strategies were implemented through strengthening document reviews, improving human resource competencies, improving coordination, optimizing SIRUP and SPSE, and applying the principles of transparency, accountability, and sustainability. in accordance with Presidential Regulation No. 46 of 2025.
THE INFLUENCE OF TAX KNOWLEDGE AND TAX FAIRNESS ON VOLUNTARY TAX COMPLIANCE OF MOTOR VEHICLE TAXPAYERS IN DKI JAKARTA Widyastari, Nurul; Inayati, Inayati
DIA: Jurnal Administrasi Publik Vol. 24 No. 1 (2026): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

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Abstract

This study aims to analyze the effect of tax knowledge and perceptions of tax fairness on voluntary tax compliance among motor vehicle taxpayers in DKI Jakarta. The background of this study is based on the phenomenon of an increase in the number of motor vehicles that is not fully accompanied by an increase in compliance with Motor Vehicle Tax (PKB) payments, as reflected in high tax receivables and the dominance of vehicles with passive status. This study uses a quantitative approach with an explanatory survey design. Primary data were collected through the distribution of Likert scale questionnaires to motor vehicle taxpayers selected using purposive sampling techniques. Data analysis was performed using multiple linear regression to test the partial and simultaneous effects between variables. The results of the study are expected to show that tax knowledge and perceptions of tax fairness have a positive and significant effect on voluntary tax compliance. These findings are expected to contribute theoretically to the development of tax compliance literature and provide practical recommendations for local governments in formulating policies that encourage sustainable tax compliance.

Page 45 of 45 | Total Record : 447

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