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Jurnal Pendidikan Bahasa
Published by Universitas Pendidikan Ganesha
ISSN : -     EISSN : -     DOI : -
Core Subject : Education,
Education Languange, Linguistic, Communication & Media
Arjuna Subject : -
Articles 44 Documents
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Search results for , issue " Vol 2 (2013)" : 44 Documents clear
The Communication Skills of Tour Guides in Handling Customers ., I NENGAH SUARDHANA; ., Prof. Dr. Putu Kerti Nitiasih, MA; ., Prof. Dr.I Nyoman Adi Jaya Putra, MA
Jurnal Pendidikan Bahasa Vol 2 (2013)
Publisher : Jurnal Pendidikan Bahasa

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Abstract

Suardhana Nengah I (2013), " Ketrampilan Berkomunikasi Para Pemandu Wisata dalam Penanganan Pelanggan". Tesis ini telah disetujui dan diperiksa oleh: Pembimbing I: Prof Dr PK Nitiasih, MA dan Penasehat II: Prof Dr N. Adi Jaya Putra , MA. Kata kunci: verbal dan non-verbal komunikasi, pemandu wisata. Tujuan penelitian ini adalah untuk menguraikan keterampilan bahasa pemandu wisata dalam hal komunikasi verbal dan non-verbal dalam berurusan dengan wisatawan asing. Penelitian ini adalah analisis deskriptif. Data dikumpulkan dengan menggunakan observasi, interview, kuisoner dan dokumentasi. Dua puluh kuesioner diisi oleh wisatawan dari dua Biro perjalanan wisata. Jan’s toursTours & Trave Ltd, yang terletak di Denpasar dan Destination Asia Travel, yang terletak di Padang Galak, Sanur. Data terdiri dari pita rekaman percakapan, menggunakan random sampling. Kuesioner ini meneliti kemampuan komunikasi verbal dan nonverbal dari Pemandu wisata yang ada di Bali. Sebuah rekaman verbal setiap pemandu wisata juga diperoleh sebagai data pendukung. Hasil penelitian ini mengungkapkan bahwa dalam komunikasi verbal, keakuratan informasi menduduki peringkat "baik" dalam 40% kasus, kelancaran komunikasi menduduki peringkat "baik" dalam 35% kasus dan pemahaman itu peringkat "baik"dalam 35% kasus. Dalam hal keterampilan komunikasi nonverbal, bahasa tubuh dinilai "baik" dalam 25%, ekspresi wajah, 50%, kontak mata, 60%, gerakan berjalan, 55% dan 55% bersalaman. Kata Kunci : verbal dan non-verbal komunikasi, pemandu wisata. Suardhana Nengah I (2013), “ The Communication Skills of Tour Guides in Handling Customers”. This thesis has been approved and inspected by: Supervisor I: Prof. Dr. P.K Nitiasih, M.A. and Supervisor II: Prof. Dr. I Nyoman Adi Jaya Putra, MA. Keywords: Verbal and Non-verbal communication, tour guides. The purpose of this study was to describe the language skills of tour guides in terms of verbal and non-verbal communication in dealing with foreign tourists. Besides, this study is descriptive analysis. This study is a descriptive analysis. Data was collected using observation,, interview and documentation. The data consist of completed by tourists from two travel agents. Jans Tours and Travel Ltd, located in Denpasar and Destination Asia Travel, located in Padang galak , Sanur. These questionnaire examined the verbal and non-verbal communication skills of Balinese tour guides. A verbal recording of each tour guide was also obtain as supporting data. The results of this study revealed that in verbal communication, the accuracy of the information was ranked as "good" in 40 % of cases, the fluency of the communication was ranked "good" in 35% of cases and the comprehension was ranked " good " in 35 % of cases. In terms of the non-verbal communication skills, body language was rated "good" in 25%, facial expression, 50%, eye contact, 60% , walking gesture, 55% and hand shaking 55%. keyword : verbal and non-verbal communication, tour guides
AN EVALUATION STUDY ON THE IMPLEMENTATION OF SCHOOL-BASED CURRICULUM (SBC) IN THE TEACHING OF ENGLISH AS A FOREIGN LANGUAGE IN SMP NEGERI 3 SAKRA TIMUR ., ABDUL MAJID; ., Prof. Dr.I Ketut Seken,MA; ., Dr.Ni Made Ratminingsih, MA
Jurnal Pendidikan Bahasa Vol 2 (2013)
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This research is to evaluate the implementation of English school-based curriculum (ESBC) in SMP Negeri 3 Sakra Timur. This evaluation research used Context, Input, Process, Product (CIPP) model from Stufllebeam (1986). Context variable is limited only in school’s geography, school’s vision and mission, school program, school management/organization, and school’s SWOT. Input as the supporting point of the program concerns curriculum (SBC), teachers’ characteristics, facilities, school’s environment, and school’s budgeting. Process includes program development plan, teaching practices, assessment of students’ learning, and decision making. Product or output can be measured from two aspects, namely: students’ non-academic achievement, and students’ academic achievement. There were 5 participants used as the subjects of the present study and they were headmaster, vice headmaster of curriculum, and 3 English Teachers in year 2012/2013. The data were collected by using questionnaire, guided interview, observation and document analysis. The data were analyzed using descriptive quantitative and qualitative method. The result shows that: (1) context, input, and product variables were positive ( + ) means good, (2) process variable was negative ( - ) means not good. It could be concluded that the English teachers in SMP Negeri 3 Sakra Timur in East Lombok regency were good enough in implementing school-based curriculum in academic year 2012/2013. From the evidence, it is suggested that English teachers should be facilitated to strengthen their awareness in teaching English.keyword : evaluation study, curriculum implementation, school based curriculum.
The Analysis of the Factors Affecting Undergraduate Students’ Difficulties in Writing Thesis in the English Department of Mahasaraswati University. ., LUKI ARIMESTI DWIHANDINI; ., Prof. Dr. A. A. I. Ngurah Marhaeni,MA; ., Drs. I Wayan Suarnajaya,MA., Ph.D.
Jurnal Pendidikan Bahasa Vol 2 (2013)
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Penelitian ini bertujuan untuk menemukan faktor-faktor yang memengaruhi kesulitan mahasiswa dalam penulisan skripsi. Penelitian ini mengikuti penelitian deskriptif yang dikemukakan oleh Sapsford (di Cohen, Manion and Morrison, 2007: 209) yang meliputi definisi masalah, penyeleksian sampel, desain pengukuran, dan fokus partisipan. Subjek penelitian ini adalah mahasiswa dari departemen bahasa di Universitas Mahasarwati. Data dikumpulkan melalui lembar penilaian para ahli, kuesioner dan wawancara. Hasil dari penelitian ini mengidentifikasikan tiga faktor utama yang memengaruhi kesulitan siswa dalam menulis skripsi. Pertama, faktor psikologis yang meliputi kekurang percayaan diri dalam memutuskan judul skripsi, memiliki pengetahuan dasar mengenai topik skripsi, dan menulis skripsi yang baik. Kedua, faktor sosial budaya yang meliputi kemampuan untuk menghubungkan dan membentuk kalimat menjadi penulisan skripsi yang baik, untuk memiliki pengetahuan yang baik dalam penulisan skripsi, dan untuk memahami budaya akademik di jurusan atau universitas mengenai penulisan skripsi. Akhirnya, faktor ketiga adalah faktor linguistik yang terdiri dari kesulitan dalam mengurangi kesalahan penggunaan tata bahasa dalam penulisan skripsi, dan dalam mengetahui dan/atau memutuskan bagian tata bahasa mana yang seharusnya dihapus, digantikan, ditambahkan dan diatur kembali dalam penulisan skripsi. Penelitian ini memiliki implikasi pada pengajaran menulis akademis, terutamanya dalam penulisan skripsi.Kata Kunci : Penelitian Deskriptif, Penulisan Skripsi, Faktor Psikologis, Faktor Sosial Budaya, Faktor Linguistik This study aimed at finding out the factors affecting undergraduate students’ difficulties in writing thesis. This study followed the descriptive survey research proposed by Sapsford (in Cohen, Manion and Morrison, 2007: 209) which involves problem definition, sample selection, design measurement, and concern for participants. The subjects of the study were the undergraduate students in the English Department of Mahasaraswati University. The data were collected through expert judgment sheet, questionnaire, and interview. The findings of the study identified three major factors that affected undergraduate students’ thesis writing. First, psychological factors that comprised lack of confidence in deciding thesis title, having prior knowledge due to thesis topic, and writing a good thesis. Second, sociocultural factors that covered ability to connect and form each sentence into meaningful thesis writing, to have knowledge of proper lexical items and linguistic units, and to have an understanding about the culture department of the university regarding the format of the thesis writing. Finally, the third factor is the linguistic factors that consisted of difficulties in minimalizing grammar error, and in knowing and/or deciding the grammatical items which should be deleted, replaced, supplied and reordered. This study has an implication to academic writing pedagogy, especially in thesis writing.keyword : Descriptive Survey, Thesis Writing, Psychological factors, Sociocultural factors, Linguistic factors
THE EFFECT OF USING DOWNLOADED COMIC STRATEGY AND LEARNING STYLE UPON STUDENTS’ NARRATIVE READING COMPETENCIES ., I GUSTI NGURAH OCTOVA SEVENTILOFA; ., Prof. Dr.I Nyoman Adi Jaya Putra, MA; ., Dra. Luh Putu Artini, MA., Ph.D.
Jurnal Pendidikan Bahasa Vol 2 (2013)
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Studi eksperimen ini bertujuan untuk menginvestigasi pengaruh strategi komik yang diunduh dan gaya belajar terhadap kemampuan membaca naratif kelas sebelas siswa SMAN 2 Singaraja. Penelitian ini menggunakan desain faktorial 2x2. Data kemampuan membaca naratif siswa dikumpulkan dengan instrumen yang merupakan tipe tes pilihan ganda. Sedangkan, data gaya belajar siswa dikumpulkan dengan kuesioner. Data yang diperoleh dianalisis secara statistik dengan ANAVA 2 jalur and uji Tukey. Temuan penelitian ini adalah; 1) terdapat perbedaan yang signifikan dalam kemampuan membaca naratif antara siswa yang diajar dengan komik yang diunduh dengan yang diajar dengan strategi konvensional, 2) terdapat perbedaan yang signifikan dalam kemampuan membaca naratif antara siswa field dependent dan siswa field independent, 3) terdapat pengaruh interaksi yang signifikan antara strategi mengajar (komik yang diunduh dan konvensional) dan gaya belajar siswa (field dependent dan field independent) terhadap kemampuan membaca naratif, 4) tidak terdapat perbedaan yang signifikan dalam kemampuan membaca naratif antara siswa field dependent yang diajarkan dengan strategi komik yang diunduh dan yang diajarkan dengan strategi konvensional, 5). terdapat perbedaan yang signifikan dalam kemampuan membaca naratif antara siswa field independent yang diajarkan dengan strategi komik yang diunduh dan yang diajarkan dengan strategi konvensional.Kata Kunci : komik yang diunduh, gaya belajar, kemampuan membaca naratif This experimental study aims at investigating the effect of the Downloaded Comic Strategy and learning style on students’ narrative reading competencies of eleventh grade students of SMAN 2 Singaraja. The design of this research was 2x2 factorial design. The data of students’ narrative reading competencies were collected by using a multiple choice type test. Meanwhile, the data of students’ learning style were collected by using questionnaire. The acquired data were analyzed statistically by two way ANOVA and Tukey test. This research discovers: 1) there is a significant difference in narrative reading competencies between the students taught with Downloaded Comic Strategy and those taught with Conventional Strategy, 2) there is a significant difference on students’ narrative reading competencies between field dependent students and field independent students, 3) there is a significant interaction effect of teaching strategy (downloaded comic and conventional) and students’ learning style (field dependent and field independent) on students’ narrative reading competencies, 4) there is no significant difference in narrative reading competencies between the field dependent students taught with Downloaded Comic Strategy and those taught with Conventional Strategy, and 5) there is a significant difference in narrative reading competencies between the field independent students taught with Downloaded Comic Strategy and those taught with Conventional Strategy.keyword : downloaded comic, learning style, narrative reading competency

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