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Ali Mulyawan
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INDONESIA
Jurnal Computech & Bisnis (e-Journal)
Published by STMIK Mardira Indonesia Bandung
ISSN : 19789629     EISSN : 24424943     DOI : https://doi.org/10.56447/ath
Core Subject : Economy, Science, Education, Engineering,
Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Library & Information Science
The scope of this journal covering the field Computer, Technology and Business. Topic related to these fields can be information systems, informatics, product based knowledge, computer science, knowledge management, business and management, business IT, IT Governance, communication and marketing, enterprise architecture planning, business process management, business process reengineering, modeling and simulation, artificial intelligence, information security, social network, cloud computing, entrepreneurship, human resource management, operation management, financial management, strategic management, research online and other related topics.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 323 Documents
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The Influence of Product Quality and Service Quality on Consumer Satisfaction at a Restaurant in Jakarta Puput Pratiwi; Retno Resawati
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.287

Abstract

The objective of this study is to gather data, facts, and information about the quality of the product and service at a restaurant in Jakarta, analyze it, and draw conclusions in order to determine the impact of product and service quality on consumer satisfaction at the restaurant. The research was meticulously conducted over two months, commencing in October 2018, with the target population being the consumers of Nasi Kebuli Kebun Nanas Restaurant in Jakarta. A total of 94 individuals were involved in this comprehensive study, which employs descriptive research methodology. This study employs descriptive research methodologies. Descriptive research examines current facts pertaining to a specific problem obtained from a representative sample to examine hypotheses or address inquiries pertaining to the present condition of the subject being investigated. The variables Product Quality and Service Quality, which are crucial in understanding consumer satisfaction, are considered independent variables, denoted as X1 and X2, respectively. User Satisfaction is the dependent variable, denoted as Y. The calculation of the coefficient of determination R2 (R squared) provides a measure, expressed as a percentage, that describes the extent to which the independent variables, namely product quality (X1) and service quality (X2), contribute to the variations in consumer satisfaction at the Nasi Kebuli Kebun Nanas Restaurant in Jakarta. The variable (Y) accounts for 58.6% of the total, while the remaining 41.4% is attributed to other factors that are analyzed and also impact employee performance.
Design Of a Portal Website for One of The High Schools in Bandung Cahyo Hermanto; Rahmat Anggit Wahyudi
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.288

Abstract

This study aims to create and construct a web gateway for a secondary school in Bandung. This website is anticipated to augment the engagement of students, parents, and school stakeholders in acquiring and disseminating information about school activities, student accomplishments, and diverse academic and extracurricular initiatives. The study technique encompasses user needs analysis, user interface (UI) design, and the development and execution of the website. The needs analysis approach entails interviews with school authorities, students, and parents to comprehend their expectations and prerequisites for the material that should be accessible on the portal. The outcome of this study is an online gateway that enables visitors to retrieve current information regarding class timetables, school notifications, event schedules, and students' scholastic accomplishments. In addition, the portal offers communication options that facilitate discussions and engagement between the school, students, and parents. This research is anticipated to benefit from enhancing communication and involvement among the school, students, and parents. Moreover, using information technology in education can enhance the efficiency and efficacy of the learning process at a high school in Bandung.
The Influence of Price and Product Quality on Cosmetic Purchasing Decisions in a Marketplace Desi Lestari; Dudung Juhana
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.293

Abstract

This study aims to examine the impact of price and product quality on consumer choices while purchasing cosmetics in a particular market. The research methodology entails conducting an online survey targeting 100 active users of a marketplace company who have purchased beauty products. The findings indicate that the combination of price and product quality substantially influences purchase choices, accounting for a total contribution of 87.4%. These data suggest that these elements are significant contributors to acquiring cosmetics online. The research suggests that Maybelline's management should prioritize the value dimensions of price and product quality in their marketing tactics. They should focus on techniques that uphold or improve product quality while ensuring competitive prices. This result offers valuable insights for cosmetic companies in navigating the growing competition in the e-commerce market.
The Influence of Product Quality and Promotion on Purchasing Decisions at a used car company Hestin Septiana Wahyu Utami; Boy Suzanto
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.295

Abstract

The purchasing choice significantly impacts marketing and can be influenced by various aspects, including product quality, promotions, and other variables. This study examines the impact of product quality, advertising, and buying decisions on used automobile sales at a particular used car dealership. This study aims to assess and evaluate the influence of product quality and promotional activities on consumer purchasing choices within the selected used automobile firm. This study utilizes descriptive and confirmatory analysis techniques with a sample size of 97 participants. The chosen analytical technique is path analysis, and the software utilized is SPSS version 16. The study's findings indicate that, according to path analysis, the variable of product quality (X1) exerts a direct influence of 33.8%, an indirect influence through its association with promotions of 13.4%, and an overall influence of 47.2%. The promotion variable (X2) has a direct impact of 7.2%, an indirect impact through its correlation with product quality of 13.4%, and a total impact of 20.6%. The combined impact of the variables product quality (X1) and promotion (X2) on the purchase decision (Y) amounts to 67.8%, with the remaining 32.2% being ascribed to unexamined variables in this study. The study's findings indicate that it is advisable to prioritize product quality and promotions to improve buying decisions.
Workshop Information System Design Using Dynamic System Development Method Feri Alpiyasin; Githa Febriani
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.296

Abstract

A practical and comprehensive information system is essential for operating contemporary auto repair shops, such as Madju Motor Auto Repair Shop in Bandung. This thesis aims to create and implement an information system that can enhance service efficiency and streamline data administration at the shop. This research employs the Dynamic System Development Method (DSDM), renowned for its emphasis on adaptable and user-centric software development. This study involves multiple steps, which include requirements analysis, system design, implementation, and testing. The outcome of this study is establishing an information system that allows clients to arrange car repair appointments conveniently. The system also enables the management to oversee the data that supports the shop's business processes and track the overall performance of the shop. The utilization of the DSDM methodology enables adaptability in system development, facilitating the incorporation of modifications and enhancements by evolving company requirements and customer preferences. This thesis aims to substantially improve Madju Motor Auto Repair Shop in Bandung substantially, enhancing customer service quality and operational efficiency.
Website Based Guestbook Design: Study At One of The Schools in Bandung Oktavia Oktavia; Alya Rumaisha
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.298

Abstract

The research findings can be summarized as follows: Implementing this service information system facilitates the management of workshops for their managers, decreasing errors compared to the prior system. Including a booking service function allows consumers to expedite and streamline the service process, eliminating the need for an initial visit. Moreover, the system can provide more precise data due to storing each process in the database. Recommendations for enhancing the efficiency of the service information system include: Providing details about the daily service schedule is essential for the secretary to handle service appointments effectively. In addition, engaging employees in reporting their job outcomes enables the secretary to effectively oversee and provide vital monitoring data for the workshop owner.
Information Systems Strategic Planning at one of the Vocational High Schools in Cimahi Imannudin Akbar Iman; Venia Restreva Danestiara; Syahira Putri Himmaniah
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.301

Abstract

A strategic plan is an organization's detailed and extensive strategy to effectively manage its resources and achieve its goals within a specified period. Effective implementation of an information system necessitates strategic planning inside an organization to capitalize on the advantages of the information system implementation fully. This also applies to a Vocational High School in Cimahi. The school encounters many obstacles, including managing school data and performance assessments and requiring a unified system across departments to facilitate the school's operational procedures. Strategic planning establishes specific objectives, such as integrating information systems in academic and non-academic operations, overseeing school data management, enhancing infrastructure management efficiency, and boosting competitiveness by developing a web-based school support system for information and promotional purposes. Aligning the information system's strategies with the school's business strategies will aid in accomplishing these objectives. Developing information system strategies necessitates alignment with the organization's existing business strategies. This research examines the strategic information system planning process, specifically employing the Ward-Peppard technique. This approach facilitates a more comprehensive comprehension of the firm before developing a strategic plan. It involves doing a SWOT analysis, Value Chain analysis, Porter's Five Forces analysis, and McFarlan's strategic grid analysis as recommendations for the proposed information system strategies.
Exploring of Resilience Skill as Competence on Employee Contextual Performance Iwan Sidharta
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.307

Abstract

The research explored the dimensions of resilience skill as a competence on employee contextual performance. To explore the dimensions of resilience skill as a competence on employee contextual performance, the author employed a survey approach among retail employees in Bandung. The sample consisted of 74 employees who willingly participated in the study. The model's predictions were tested using non-parametric PLS-SEM, preceded by validity and reliability testing of the research instruments. The results of exploring the dimensions of resilience skill as a competence on employee contextual performance revealed that all dimensions significantly impacted employee contextual performance. It is essential to acknowledge the limitations of this research, which include the focus on resilience as a competence and the use of a limited sample size through a cross-sectional survey. These limitations suggest that the findings may only be generalizable to some contexts. Further research is needed to explore other competencies and consider longitudinal studies for a more comprehensive understanding of the relationship between resilience, self-efficacy, and contextual performance.
Creating Of Electronic Filing System Based Microsoft Access at PT Mitra Rajawali Banjaran Syarifatunnisa, Manda Rahima; Firmansyah, Yayan
Jurnal Computech & Bisnis (e-journal) Vol. 17 No. 2 (2023): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v17i2.186

Abstract

PT. Mitra Rajawali Banjaran (PT.MRB) is one of the subsidiaries of PT. Rajawali Nusantara Indonesia (Persero). PT.MRB is a medical equipment factory that produces various products such as condoms, syringes, gloves, and other medical devices. The company's current mail management activities still use manual methods, using handwritten agenda books as a tool for recording letters, which has some limitations in its usage. In an effort to overcome the problems that arise from manual mail management, an electronic mail management system is developed using Microsoft Access. This project aims to create an electronic archive system that can save time in recording and retrieving archives. The system development method used is the waterfall method, starting with data collection through literature study, observation, and interviews. The result of this project is a letter management application based on Microsoft Access. Based on testing and interviews with users, it was found that this system is quite effective in meeting the company's needs, including assisting in the process of archiving correspondence and searching for letters. The trial was conducted using 116 archived data for incoming and outgoing letters. 115 out of the 116 archived data were successfully found, resulting in an archival inaccuracy rate of 0.8%. This indicates that 0.8% of the evaluated archives had inaccuracies or errors in archive management. The lower the archival inaccuracy rate, the higher the accuracy and quality of archive management.
The Influence of Readiness to Use Technology and Creativity on Task Performance: Perspectives from the Fashion Creative Industry in Bandung City Sidharta, Iwan; Suherman, Asep Rochyadi; Najwa, Haritsatun; Pramashela, Merry; Astuti, Riska Yuni
Jurnal Computech & Bisnis (e-journal) Vol. 17 No. 2 (2023): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v17i2.226

Abstract

It cannot be denied that technology is one of the factors driving business competition. Thus, technological preparation is one of the determining factors in winning business competition. In the creative industry sector, fashion requires a high level of creativity. So, it is necessary to prepare employees to use technology that can increase creativity, which has implications for employee work; this study focuses on predicting the construct of technological readiness that impacts employee creativity and its implications for completing employee assignments in the fashion industry sector in Bandung. The 243 respondents involved with the structural equation-PLS model prediction approach showed different results where the overall construct of technological readiness can increase employee creativity and have implications for performance. The research results indicate that efforts are needed to select innovative, easy, comfortable, and safe technology. So it can speed up work productivity. The results of this research cover the gap in previous research, showing that yet to be research has examined the effect of technological readiness and creativity on increasing employee work in the fashion creative industry.

Page 31 of 33 | Total Record : 323

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