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Jurnal Computech & Bisnis (e-Journal)
Published by STMIK Mardira Indonesia Bandung
ISSN : 19789629     EISSN : 24424943     DOI : https://doi.org/10.56447/ath
Core Subject : Economy, Science, Education, Engineering,
Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Library & Information Science
The scope of this journal covering the field Computer, Technology and Business. Topic related to these fields can be information systems, informatics, product based knowledge, computer science, knowledge management, business and management, business IT, IT Governance, communication and marketing, enterprise architecture planning, business process management, business process reengineering, modeling and simulation, artificial intelligence, information security, social network, cloud computing, entrepreneurship, human resource management, operation management, financial management, strategic management, research online and other related topics.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 354 Documents
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Factors Forming the Quality of Electronic Services of Payment System Service Providers (PJSP) QRIS on Micro Businesses (Merchants) in Bandung City with E-Service Quality and IS Success approaches Ashila Dwiyanisa; Irena Larashati; Dhea Bunga Annisa
Jurnal Computech & Bisnis (e-journal) Vol. 17 No. 2 (2023): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v17i2.228

Abstract

Acceleration in various fields that occur today also affects the payment system that can be used by consumers. Consumers are currently presented with various cashless payment systems that are considered more convenient than previous payment methods. One of the cashless payment systems that are widely used today is QRIS or Quick Response Code Indonesian Standard. However, until now there has been no instrument that specifically measures the e-service quality provided by PJSP QRIS to its merchants. This research aims to provide alternative e-service quality with more specific indicators at PJSP QRIS for micro business merchants in Bandung City, with the E-Service Quality and IS Success approaches. In this study, the subjects observed were micro business merchants in Bandung City who used QRIS for their payment system. Respondents were determined based on non-probability sampling with a judgmental sampling technique of 190 respondents. This research uses quantitative methods with an exploratory factor analysis (EFA) approach to categorize and determine what factors make up the dimensions of electronic service quality. The research instrument used a questionnaire with 38 items that referred to the five dimensions of E-Service Quality and two dimensions of IS Success. Based on the research conducted, all the items studied formed three main factors that became measurements of QRIS e-service quality. The first is the responsiveness factor with 14 measurement items. The second is the assurance factor with five measurement items and the third factor is the reliability factor with 17 measurement items.
Customer Product Choice: The Effect of Product Quality on Relative price and Price fairness and their implication on Customer Product Choice Dudung Juhana
Jurnal Computech & Bisnis (e-journal) Vol. 17 No. 2 (2023): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v17i2.235

Abstract

This study examines the influence of product quality on individuals' perceptions of relative prices and price justice, as well as the potential consequences for consumer decision-making in product selection. This study employs robust statistical analysis to get insights into customers' decision-making processes when purchasing products and selecting brands, particularly about product attributes and pricing. The study employed a non-parametric Structural Equation Modeling PLS technique, which involved a sample of 100 consumers who had previously consumed cigarette goods in the urban area of Bandung. The questionnaire was distributed through social media platforms, utilizing a Google Form link. The employed sample method is convenience sampling, wherein clients are requested to complete a structured questionnaire that has been supplied. The poll encompassed inquiries about participants' perceptions regarding the quality of the product, its comparable pricing, and the appropriateness of the price. The survey data were subjected to rigorous statistical analysis, encompassing several analytical techniques such as regression analysis and hypothesis testing. The study's findings indicate that a product's quality plays a substantial role in shaping consumers' evaluations of comparable prices and perceptions of price justice. Consumers tend to make product selections predicated upon their subjective quality assessment, shaping their perception of the product's price. The presence of excellent product quality can mitigate price barriers, as customers exhibit a greater propensity to pay elevated costs for things they believe to possess superior quality. Furthermore, this study demonstrates that comparable costs and the perception of price justice influence consumer product choices. This condition highlights the significance of prudent pricing within a company's marketing strategy, whereby competitive and equitable pricing can catalyze consumers to opt for specific products. However, a further noteworthy discovery is that the relative pricing and price reasonableness factors do not influence customers' brand preferences. This condition suggests that when considering the choice of a brand, several elements, such as brand image, individual preferences, or distinctive brand characteristics, may exert a more significant impact. The correlation between product and brand compatibility plays a significant part in consumers' decision-making process when it comes to selecting a brand. The findings of this study offer significant implications for businesses in enhancing their marketing and pricing strategies. Furthermore, they contribute to a more comprehensive comprehension of consumer decision-making processes within the product and brand choices framework. In order to achieve success in a competitive and dynamic business climate, it is imperative to possess a comprehensive comprehension of the various elements that impact consumer decision-making.
I-Pos Information System Security Audit Using Framework Control Objectives for Information and Related Technologies 2019 And Information Technology Infrastructure Library 4 Titan Parama Yoga; Chairul Habibi; Nizar Hizbi Abdul Aziz
Jurnal Computech & Bisnis (e-journal) Vol. 17 No. 2 (2023): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v17i2.236

Abstract

Information system security is used to protect against cyber attack crimes. Generally, cyber attacks occur because someone wants to intervene in a system to find out the confidentiality and availability of information. PT. Pos Indonesia is a company under the auspices of SOEs engaged in distributing letters and packages. Both domestic package distribution and overseas package distribution. To facilitate the delivery of packages, PT Pos Indonesia developed an information system called I-POS. Based on the results of the researchers' analysis, the I-POS information system is an information system that aims at mail and package delivery transactions, so using the I-POS information system can facilitate the process of delivery transactions, as well as provide accurate, timely, and relevant information. The purpose of this study is to determine the level of maturity of information system security in the field of I-POS information systems at PT. Pos Indonesia, Analyzing the findings and gaps of the level of maturity of the information system security. Based on the results of research that has been conducted through questionnaires using the COBIT 2019 framework with APO13 and DSS05 domains, it was found that the Existing Capability obtained was at level 2 while the expected Capability Level was at level 5 so the Capability Gap produced in these conditions was 3 levels
Expired Medication Detection Information System Using the First Expired First Out Method: Case Study of One Pharmacy in Bandung Nisa Nur Malasari; Jajat Sudrajat
Jurnal Computech & Bisnis (e-journal) Vol. 17 No. 2 (2023): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v17i2.243

Abstract

A pharmacy is a facility where diverse pharmaceutical operations occur, including acquiring, formulating, and distributing medications. The utilization of information technology has experienced a substantial rise in the current digital age, particularly in the realm of healthcare. An integrated and readily accessible information system is required to oversee diverse operations in the pharmacy, including drug procurement, stock management, prescription services, and sales. This study aims to create an information system that may enhance drug procurement efficiency and monitor drug expiration in a pharmacy located in Bandung. Anticipated enhancements are likely to optimize the pharmacy's operational efficiency. The expiration of pharmaceuticals can be attributed to several factors, such as the absence of regular drug inspections due to staffing constraints, human mistakes, excessive drug procurement, and unpredictable patient demands. In order to tackle these problems, it is necessary to implement a system that can detect expired drugs. The purpose of this system is to streamline the management of drug inventory by monitoring and tracking expired drugs. It also implements the First Expired First Out (FEFO) strategy, which prioritizes the usage of drugs with closer expiration dates over those with longer expiration dates.
Web-Based Sales Information System in One of The Cash Shops Using the Business to Customer Method Nurmaidah Febrica Waruwu; Hasanah Tisna Amijaya
Jurnal Computech & Bisnis (e-journal) Vol. 17 No. 2 (2023): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v17i2.244

Abstract

Science and information technology's rapid and sophisticated progress motivates humans to generate novel solutions that facilitate easy and speedy information acquisition. Consumer behavior has experienced a substantial transformation in the present digital age. Many people opt for Internet purchasing due to the ease, accessibility, and flexibility it provides. The fashion industry is not immune to this phenomenon, as internet retailers are gaining popularity as a preferred method for buying clothing and accessories. Online retailers offer advantages such as convenient access to product catalogs, the ability to purchase at any time and from any location, and a broader selection of options. This offers a substantial opportunity for fashion retailers to access a larger pool of potential customers and enhance their market dominance. The sales process in a particular fashion store now depends on a traditional system involving direct transactions at the physical store and maintaining sales data through paper documents. This technique encounters multiple impediments that must be surmounted. A significant challenge is the limited accessibility to clients beyond the geographical confines of the physical business. In addition, using paper documents to manage sales data also needs to be improved in efficiency and accuracy. The method is laborious and prone to human errors. As inferred from the background description, the author's objective is to develop a web-based sales information system for a fashion retailer utilizing the business-to-customer approach. This system will streamline the sales process and aid in managing sales data, encompassing product data, customer data, and transactions. The system development will utilize the PHP programming language and the MySQL database, widely employed in online development. The research methodologies encompass literature review, observation, and interviews. The chosen approach for system development is Object-Oriented Software Engineering (OOSE), which utilizes Unified Modeling Language (UML) for system modeling. This includes using various diagrams such as use case, activity, sequence, and class diagrams. Hence, the sales information system is anticipated to offer a more efficient resolution for carrying out sales procedures and enhancing data administration promptly, safely, and precisely. Implementing this strategy will enable the fashion store to expand its consumer base, particularly among individuals located beyond the geographical reach of the actual store, thereby improving overall business performance.
Strategies in Improving Business Networks in Fried Banana Culinary Businesses Ihsan Burhanudin; Resya Dwi Marselina; Anisa Putri; Putri Nur Alis Azizah
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.263

Abstract

The fried banana culinary business is the focus of this research for business strategy, with an emphasis on product quality, menu innovation, and digital marketing strategy. Maintained product quality, such as distinctive taste and visual appearance, influences consumers' positive preferences, according to sensory evaluation. The case study shows that menu innovation, especially in terms of variations in taste and presentation, is the key to the success of the fried banana culinary business. It is proven that digital marketing strategies such as special promotions and an active presence on social media can increase visibility and sales. The integration results emphasize that success in this industry requires a combination of consistent high-quality products, continuous innovation and the use of smart digital marketing strategies. The discussion acknowledges study limitations such as sample size and geographic scope, but also emphasizes the relevance of the results to the existing literature. So, to achieve long-term success in the dynamic fried banana culinary industry, the combination of these important components provides a strong foundation. They suggest maintaining product quality standards, developing an ever-changing menu, and using a more sophisticated digital marketing approach. To gain a broader understanding, further research can expand the geographic scope and involve more types of culinary businesses.
Business Network Analysis in Increasing Sales Volume in Rengginang Cililin West Bandung District Pingky Abda Ramkutih; Lia Yuliana; Resya Dwi Marselina
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.267

Abstract

This study aims to examine the business network's impact on the sales volume of rice crackers at a specific production house in Cililin. The study utilizes a qualitative research methodology with a descriptive model, including interviews, observations, and documentation as research methods. The research findings indicate that a rice cracker production facility in Cililin has established a robust production network, with several suppliers providing raw materials. Additionally, the facility has developed a marketing network by actively participating in the trader community in West Bandung. Furthermore, the facility has formed cooperative partnerships with different supplier stores to facilitate distribution. The rice cracker production plant in Cililin has effectively enhanced its annual sales volume through its established business network while selling items exclusively within the local vicinity. Hence, it is recommended that the production company in Cililin enhance its commercial network to broaden prospects, resulting in a surge in sales volume and profits. This entails expanding corporate networking to expand the market reach and optimizing management systems for a more streamlined firm operation.
The Influence of Product Class Knowledge and Environment Hostility to Relative Advantage with The Mediating Effect by Attitude Toward Change Yonathan Palumian; Wong Norissa Leticia Atmajaya; Anthony Hoe
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.272

Abstract

Small and medium enterprises (SMEs) are one of the fastest growing industries in Indonesia. This study aims to explore the effect of Attitude Toward Change on Relative Advantage of SMEs. The sample of this study is entrepreneurs domiciled in East Java who have a role as decision-makers, especially entrepreneurs who make management changes with the adoption of technology, such as changes using Enterprise Resource Planning (ERP) or other simple software. Data collection in this study was done by distributing questionnaires online and offline via e-mail, telephone, WhatsApp, and SME exhibitions in Malang and Surabaya. The questionnaire data will be processed using Smart PLS version 4.0 for further analysis. The results of the study show that the existence of Product Class Knowledge is usually achieved because of the feeling of threat from other competitors in the business world, or commonly called Environment Hositility. This research also proves the importance of mediation of attitude towards change in achieving a relative advantage of SME.
Employee Work Productivity Is Influenced by Motivation and Work Discipline: Case Study On Employees Of PT Dirgantara Indonesia Main Directorate Area Rina Adysholihah Fahmanagari; Yayan Firmansyah; Joeliaty Joeliaty
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.277

Abstract

PT Dirgantara Indonesia is a large company in the manufacturing industry sector. In the last three years, the company has experienced business challenges, namely project declines and 22% delays in completion. The factor that most influences the delay in project completion is work productivity. The decline in employee productivity is influenced by work motivation and discipline. This study aims to determine motivation, work discipline and work productivity and their interrelationships with each other partially and simultaneously on employees of PT Dirgantara Indonesia Main Directorate Area. In this study, data analysis used multiple linear regression analysis with descriptive methods. The sample was taken using a saturated sample, which used all members of the population as a sample of 117 people. The results of the study show that motivation, work discipline and work productivity of employees are included in the sufficient category. In addition, work motivation and discipline partially and simultaneously have a positive effect on work productivity with a contribution value of work motivation and discipline of 42.1% and the remaining 57.9% is influenced by other variables not used in this study.
Determining the Priority Factors that Influence the Intention to Invest in Cryptocurrencies using Fuzzy Analytical Hierarchy Process Raymond Wahyudi; Nanik Linawati; Farrell Ionwyn Eduardo
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 1 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jcb.v18i1.281

Abstract

Cryptocurrency investment is a phenomenon that has gained popularity among Indonesian youth. However, the factors that influence their intention to invest in this digital asset class are not well understood. This study aims to identify and evaluate these factors using the Fuzzy Analytical Hierarchy Process (FAHP) method, which can handle uncertainty and ambiguity in decision making. The study applies the Unified Theory of Acceptance and Use of Technology (UTAUT) model as the theoretical framework, and considers six factors: social influence, financial literacy, facilitating condition, performance expectancy, effort expectancy, and hedonic motivation. The results show that social influence, financial literacy, and facilitating condition are the most important factors, while hedonic motivation is the least important. The study also ranks the sub-criteria within each factor according to their relative importance. The findings provide valuable insights for policymakers, investors, and educators in the field of cryptocurrency and blockchain technology.

Page 30 of 36 | Total Record : 354

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