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JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
ISSN : 20882831     EISSN : 25416715     DOI : -
Core Subject : Economy, Health,
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) is peer reviewed journal published by Universitas Muhammadiyah Yogyakarta in collaboration with The Muhammadiyah Lecturer of Hospital Management Graduate Program Association (ADMMIRASI). ISSN: 2541-6715 (online) and 2088-2831 (print). JMMR focuses on the research and research review related to hospital management that is relevant for the development of the theory and practice of hospital management in Indonesia and southeast asia. JMMR is indexed by Directory Open Access Journal (DOAJ), Google Scholar, and Crossref (DOI), and neliti. JMMR covered various of research approach, namely: quantitative, qualitative and mixed method. JMMR focuses related on various themes, topics and aspects of accounting and investment.
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Articles 428 Documents
Evaluasi Implementasi Clinical Pathway Sectio Caesarea di RSUD Panembahan Senopati Bantul Astuti, Yurni Dwi; Dewi, Arlina; Arini, Merita
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 2 (2017): August
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

The purpose of this study was performed to evaluate the content and quality of clinical pathway sectio Caesarea (CP SC), compliance evaluate the implementation of CP SC and know that there are barriers in the implementation of CP SC, so it can make recommendations to improve the implementation of CP SC in hospitals Panembahan Senopati Bantul. The research used mix method focusing in case study design at obsgyn unit room in Panembahan Senopati State Hospital in Bantul. Sample of respondent to the quantitative data to observe at the documentation and obedience to the medical records of patients who had been operated sectio caesarea’s elective that choosen by total sampling and evaluation of CP SC using the Integrated Care Pathway Appraisal Tools (ICPAT) consisting of six dimensi. Data qualitative is obtained by do a deep interviews with a purposive sampling method.
Pengaruh Faktor Bauran Pemasaran Terhadap Loyalitas Pasien Rawat Inap RS PKU Muhammadiyah Bantul kusumo, mahendra prasetyo
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 5, No 2 (2016): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

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Abstract

ABSTRACTBackground: PKU Muhammadiyah Hospital of Bantul is a type C hospital with 133 bed capacities. Bed Occcupation Rate during the last 5 years is about 57% - 67%. It is a private hospital with operational cost supported entirely from revenue obtained from patiens.Method: The study used observasional and survey method with cross sectional approach. Population consisted of all in patients. There are 120 respondent. Analyses test using linier regression.Result and Discussion: The result of study showed correlation coefficient as much as 0,755. This meant that marketing mix (X) had very significant relationship whit patient loyality (Y). Regresion equivalent showed Y= -0,285-0,020X1+0,017X2+0,024X3+0,100X4+0,065X5+0,096X6+0,315X7.Whereas determinant coefficient (R2) 0,542. This implied that patient loyality simultaneously affected as much as 54,2% to patient loyality. Value of F calculation was 21,157, F significant was 0,000, reliability 95%. Marketing Mix factors that influence patient’s decision to reuse in patient service at Bantul Muhammadiyah PKU Hospital are building condition (4,347, p=0,000) and process (2,320, p=0,022). The other factors: product, price, place, promotion and people has not yet been influence  in patient loyality in-patient service in Bantul Muhammadiyah PKU Hospital, product (0,354, p=0,724), price (0,287, p=0,775), place (0,470,p=0,639), promotion (1,633, p=0,105), people (1,133,p=0,260).Conclussion: Marketing Mix factors that influence patient’s decision to reused in patient service at Bantul Muhammadiyah PKU Hospital are the building condition and service process that has been given.
PELAKSANAAN IDENTIFIKASI PASIEN BERDASARKAN STANDAR AKREDITASI JCI GUNA MENINGKATKAN PROGRM PATIENT SAFETY DI RS PKU MUHAMMADIYAH YOGYAKARTA UNIT II Lestari, Sri
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 4, No 2 (2015): July
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Penelitian ini mengungkap identifikasi pasien  yang merupakan salah satu bagian penting dari keselamatan pasien. Akreditasi RS beralih dan berorientasi pada paradigma baru dimana penilaian akreditasi didasarkan pada pelayanan berfokus pada pasien. Keselamatan pasien menjadi indikator standar utama penilaian akreditasi baru yang dikenal dengan Akreditasi RS versi 2012. 1 Rancangan penelitian menggunakan eksperimen dengan one group pretest postest design  dengan  pretest,   intervensi, dan  postest. Metode penentuan sampel secara accidental, meliputi pasien rawat inap, perawat, bidan dan penunjang medis, melalui kuesioner, wawancara, pengamatan dan FGD. Hasil dianalisis secara statistik deskriptif dan deskriptif kualitatif.Hasil penelitian menunjukkan bahwa identifikasi pasien belum dilakukan dengan baik, sesuai hasil kuesioner dan pengamatan masih ditemukan pasien rawat inap yang belum  menggunakan gelang identitas, 100% petugas belum memberikan edukasi tentang manfaat penggunaan gelang identitas pasien, dan 85% petugas belum melaksanakan identifikasi secara benar.  Pelaksanaan identifikasi berdasar  nama dan nomor kamar pasien. Walaupun sosialisasi, ronde patient safety, pemasangan poster identifikasi pasien telah di lakukan dan semua dokumen tentang identifikasi pasien telah lengkap.Kesimpulanya pelaksanaan identifikasi di RS PKU Muhmmadiyah Yogyakarta belum berjalan sesuai standar. Saran yang disampaikan peneliti diantaranya ialah untuk memperbesar dukungan pihak managemen terutama dalam pemenuhan SDM, perubahan kebiasaan yang mendukung program patient safety oleh petugas. 
Analisis Kebutuhan Tenaga di Instalasi Farmasi RS Universitas Muhammadiyah Malang Tahun 2016 Susanto, Noor Annisa; Mansur, Muhammad; Djauhari, Thontowi
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 2 (2017): August
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.6131.

Abstract

The success from standard of pharmaceutical service at Muhammadiyah University Hospital is supported by the availability of human resources. Therefore it is necessary to analyze the needs of pharmaceutical personnel based on workload. This research is a descriptive research with primary data collection method through observation and interview and secondary data in the form of monthly and annual report. The WISN ratio is calculated by comparing conditions in the field with WISN calculation results. The result of this research is WISN ratio 0,4. The ratio <1 mean that the current amount of human pharmacy resources smaller than the required. It show the condition of IFRS UMM currently lack of pharmaceutical human resources.
Pengaruh Pelatihan SBAR Role-Play terhadap Skill Komunikasi Handover Mahasiswa Kebidanan Diniyah, Kharisah
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 1 (2017): April
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.6125

Abstract

Effective communication is a component in patient safety standards, one of which is implemented in the handover activity. One of the widely used standard is the SBAR (Situation Background Assessment Recommendation). This study uses a quasi experiment research design with a one-group pre-post test design. Respondents in this study are 29 students from 2nd and 3rd year students of midwifery  who are conducting obstetrics clinical practice. The data collection is done by observation, and analyzed using the Wilcoxon Match Pairs Test. This study indicates that effective communication role play using the SBAR method can improve effective communication skills at the time of handover and will give better results if done using real cases. So SBAR communication methods can be used as an effective communication standard that can be applied at the time of handover.
The Differences Of Doctor Adherence And Medical Record Completeness In Accredited And Unaccredited Primary Health Care Nisa, Aisyah Shofiatun
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 7, No 1 (2018): April
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.7154

Abstract

In the field of medical and dentistry, medical records is one of authentic evidence a service provided by doctor and dentist, which contain clinical record of a patient. Accreditation is one of method made by government to control and maintain the quality of public health service. The purpose of this study is to analyze the differences in the completeness medical records at primary health care that have been accredited and haven’t. Quantitative descriptive method which observes the field condition is used in this research. Approximately the knowledge of a doctor on accredited Primary Health Care is 69.4% while 65.27% for unaccredited Primary health care. As for the assessment for adherence a doctor on accredited Primary Health Care is 87.64% while 73.52% for unaccredited. The completeness medical records from (n: 300 medical records at 6 Primary health care) accredited Primary health care is on 80.33% while unaccredited Primary health care is on 68%. Based on the analysis using paired t-test to assess the differences between the completeness medical records at accredited and unaccredited Primary health care obtained sig value 0.0001. There is a difference in the completeness the medical record between accredited Primary health care and unaccredited Primary health care.
Analisis Pelaksanaan Sertifikasi Iso 9001 : 2008 Puskesmas Kalasan Kabupaten Sleman Yuliati, Khamidah
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 5, No 2 (2016): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.5116

Abstract

The background of the study was the implementation of standardization of health service quality stated in ISO 9001: 2008 in Kalasan Health Center effectively applied on July 9th, 2009. It was hoped that the implementation of standardization of basic health service quality increase the quality of health service and human resources. The data collection was conducted by interview and questionnaire, and the collected data were in the form of primary and secondary data. The number of the research sample was 40 respondents. The data analysis method used was descriptive. The result of the research includes: (1) Based on the result of descriptive analysis in the implementation of ISO 9001: 2008 certification, the implementation of employee duty needs job knowledge and skill so that they can work as their responsibility. (2) The sub-variable of Employee Work Satisfaction was included in employee involvement in all lines so that the goal of the health center was achieved. (3) The sub-variable of employee work environment means having cooperation with other employees in all lines. (4)  The sub-variable of Kalasan Health Center was obtained from work practice experience, in all service departments that focus on the increase of the service quality in Kalasan Health Center appropriately. The conclusions of the research result and analysis were (1) all employees increase the service quality for all patients in Kalasan Health Center. The curative aspect was emphasized on outpatients, and the stabilization of emergency and referral patients. (2) Acknowledging qualified work achievements by giving the opportunity to have position promotion as procedure assigned. Work satisfaction was from the existing of formation facility or space condition that gave comfort feeling. (3) Work team and colleague feeling needed to be maintained so that priority gap got decreased. The coordination between the employer and the employee is useful to finish the work. (4) The institution gave guarantee on health service quality which was as the hope of the consumer (patient) and strengthened the competitiveness. Therefore, the implementation of quality management system based on the concept of ISO 9001:2008 as the effort to strengthen the competitiveness was urgent. 
Evaluation of Knowledge and Compliance of Nurses on The Use Personal Protective Equipment (PPE) in Intensive Care Unit (ICU) RSUD Panembahan Senopati Bantul Yogyakarta Pramesti, Ayu Cahyaning
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 3 (2017): December
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.6144

Abstract

The purpose of this study is to evaluate the knowledge and compliance of nurses on the use of Personal Protective Equipment (PPE). This research use mix method research with descriptive survey approach and cross-sectional design. Quantitative data were obtained from distributing questionnaires with total sampling techniques. Qualitative data obtained from observation and interview. The results of this study found that as many as 12 people nurses (60%) have high knowledge and 8 people nurses (40%) have low knowledge. Besides that, it was found that 16 nurses (80%) were obeyed with the use of Personal Protective Equipment (APD) and 4 nurses (20%) were disobey in the use of Personal Protective Equipment (PPE). The conclusion of this research is nurses at Intensive Care Unit (ICU) of RSUD Panembahan Senopati Bantul have the high level of knowledge about Personal Protective Equipment (PPE) and they obey on the use of Personal Protective Equipment (PPE).
Lean Hospital Approach to Identify Critical Waste in the Outpatient Pharmacy Instalation of RSI PKU Muhammadiyah Pekajangan putri, lusi rahmani; Susanto, Susanto
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 2 (2017): August
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

This Research Purpose to identify critical waste, root cause of critical waste, up to giving recommended improvement to minimize critical waste in the outpatient pharmacy. This research uses qualitative approach with case study design. The health service process is visualized with value stream mapping, the amount of critical waste is obtained by distributing questionnaires, while the root cause of critical waste is acquired by 5 why method of interview. The recommended improvementis accomplished by discussion between team and expert panel. Based on the value stream mapping, it has obtained 16,67% of ratio value added to waste for non concoction prescription and 14.52% of ratio value added to waste for concoction prescription. Based on waste questionnaire distribution, motion got the highest rank as the most often exist waste with 19% percentage. The root causes of this motion waste is nonexistence of a routine schedule on the work space organization, which affecting the effectiveness of pharmacy staff to complete their task. The recommended improvement to minimize this waste motion is to conduct 5S method.
Pengaruh Komunikasi Terapeutik Perawat Terhadap Kepuasan Pasien di Rawat Jalan RSUD Jogja Kusumo, Mahendro Prasetyo
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 1 (2017): April
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.6130

Abstract

The Objective of this study is to know influence of nurse therapeutic communication to satisfaction of patients satisfaction in RSUD Yogyakarta. The study was a quantitative research methods such as surveys of descriptive inferential research with cross sectional approach. Number of samples in this research is 285 sample in inpatient and 140 in emergency room. The instrument used  a questionnaire. Analysis of data using multiple linear regression. This study show that there is the influence of therapeutic communication nurse to satisfaction of outpatients and Emergency room in RSUD  Yogyakarta, and orientation phase is a phase that most influence on patient satisfaction. The most influential to therapeutic communication is termination stage.

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