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Fakultas Ilmu-Ilmu Sosial Universitas Dehasen Bengkulu Jl. Meranti Raya No. 32, Sawah Lebar, Bengkulu Telpon: 0736-22027
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Professional : Jurnal Komunikasi dan Administrasi Publik
Published by Universitas Dehasen Bengkulu
ISSN : 24072087     EISSN : 2722371X     DOI : https://doi.org/10.37676/professional
Core Subject : Science,
Decision Sciences, Operations Research & Management
Arjuna Subject : -
Articles 57 Documents
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Search results for , issue "Vol 10 No 2 (2023): Desember" : 57 Documents clear
Ganjar Pranowo's Personal Branding on Social Media in the Ganjar Stalls Program Jihan Juki Okvianti
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.3887

Abstract

Social media is widely known by the public only for communicating between individuals, but currently social media is not only used as a means of communication between individuals, but is also used to form personal branding. One of them is the Instagram social media, Lapak Ganjar @lapak_ganjar, which is an account of the Central Java Governor Ganjar Pranowo's program to build personal branding. Apart from building personal branding, the @lapak_ganjar account is also intended to help Central Java UMKM who have been affected by the pandemi covid-19. Through the Stall Ganjar program, Ganjar Pranowo will get a good perception in the eyes of the public because of his caring attitude towards Central Java UMKM. The purpose of this research is to find out how Ganjar Pranowo forms personal branding through Instagram social media.The method used in this research is descriptive qualitative with data collection techniques used are interviews, documentation studies and literature studies. This research is expected to explain how Ganjar Pranowo forms his personal branding for the people of Central Java. In the Lapak Ganjar program, Ganjar Pranowo impresses that he is a leader who cares about UMKM, a people leader, and a millennial leader with his activeness on Instagram social media. The governor of Central Java, Ganjar Pranowo, is very supportive of UMKM in Central Java, so that Ganjar Pranowo has been named the father of UMKM. This research is expected to be an illustration of personal branding carried out by a politician or a leader.
Kualitas Pelayanan Publik Terhadap Kepuasan Masyarakat Pembuatan KTP-e Di Dinas Kependudukan Di Pencatatan Sipil Kabupaten Seluma Rahiman Dani; Sawihin Sawihin; Budiman Sakti; Henny Aprianty; Heru Purnawan
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.3931

Abstract

Public services under the process of making an E-KTP in Indonesia are not yet uniform with different levels of quality and up in each region. The conditions there were because the achievements of the recording results were asked that the upward target had not been determined, the achievement of the targets had not been achieved because there was still weak coordination between our departments, elements up and down related to the recording process were asked. The same thing is known that people's motivation in the recording process is still low, especially people who live in rural areas. The satisfaction of the people in Seluma Regency who receive services for making electronic KTPs is largely determined by the quality of service for officers at the Dukcapil Office. The level of service satisfaction for making electronic ID cards is explained by the dimensions on the quality of public services (Zeithaml, 2013), on the dimensions: reliability, responsiveness, assurance, empathy, and tangibles. The research problems found were (1) how is the community's response to the quality of public services in the process of making an E-KTP (2) Does the quality of public services affect people's satisfaction in making KTP-E at the Dukcapil Office of Seluma Regency. The analytical method used is multiple linear regression, the number of samples is 95 respondents. The results of the questionnaire were tested for validity and reliability as well as the classical assumption test to find out whether the resulting upward equation met the validity of the data. The Sturges interval scale in the study was to determine the perceptions of respondents, a partial test (t-test) was used simultaneously (F-test) to answer the proposed hypothesis. The results of research into (5) the dimensions of the quality of public services; reliability, responsiveness, assurance, empathy, and tangibles received a "Good" category response from the community in the process of making the KTP-E. Partial test results (t-test) on the dimensions of reliability (X1), Responsiveness (X2), and Tangibles (X5) obtained positive and significant results according to the Assurance (X3) and Emphaty (X4) dimension diagrams that have positive and significant results on community satisfaction. Simultaneous test results (F-test) also note that the quality of public services has a positive and significant effect on community satisfaction.
Analisis Retorik Pidato Politik Megawati Soekarno Putri Pada Peringatan Ke-50 Tahun PDI-P Denny Indra Rachmawan
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.3938

Abstract

Megawati Soekarno Putri's existence on the Indonesian political stage has been going on for more than two decades. During this period, Megawati has managed to maintain her position as a charismatic female political figure. Despite public doubts about her figure, Megawati is the de facto leader of one of the largest parties, as well as the only female president who has ever led the Republic of Indonesia. As a politician who has a strong character, Megawati has never escaped the media spotlight. Through her various controversial statements, Megawati's remarks are cited as a hot topic of discussion in the media. Reflecting on his charisma and rhetorical power, Megawati's speech is an interesting rhetorical phenomenon to analyze. Speech by Megawati Soekarno Putri on the Birthday of the Indonesian Democratic Party – Struggle (PDI Perjuangan), was a form of ceremonial speech filled with political messages. Megawati's speech was delivered in a heated political atmosphere, ahead of the contestation moment for the 2024 Presidential Election. This study aims to analyze the rhetorical strategy used by Megawati to reveal the implicit meaning contained in it. Referring to the rhetorical analysis method, the results of the study show that Megawati's speech applies the typical communication style of female leaders. Apart from that, Megawati's speech also applied a rhetorical strategy that was oriented towards emphasizing aspects of personal identity as a descendant of Bung Karno, authority as chairman of the PDI-P, and his superiority over President Jokowi as his cadre. Megawati's rhetorical strategy also shows that she is not an inferior female leader.
Efektivitas Standar Pelayanan Minimal (SPM) Dalam Penanganan Penyakit Tidak Menular (PTM) Di Uptd Puskesmas Citarik Kabupaten Sukabumi Nuralita Anggini Futri; Dian Purwanti; Tuah Nur
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4367

Abstract

Minimum Service Standards (MSS) in the health sector are one of the national strategic programs, concerning provisions regarding the type and quality of basic services, including mandatory government affairs that every citizen is entitled to obtain at a minimum, so that performance achievements in fulfilling the quality of service of each type of basic service in the MSS in the health sector must be 100% every year. Citarik Public Health Center is one of the health centers that implement the MSS. The purpose of this study was to measure the effectiveness of SPM in handling non-communicable diseases (NCDs) at the health center. Based on initial observations, the achievement of NCDs health services in 2022 has not met the target. The implementation of MSS in handling NCDs at the Citarik Health Center has not been effective. This study used a qualitative research method with a descriptive approach. The theory used in this study is Duncan's theory of effectiveness with the measurement of three indicators, namely goal achievement, integration and adaptation. The results of this study indicate that MSS achievements in 2022 for services for Hypertension patients were 7.78% served according to standards, while for services for Diabetes Mellitus patients exceeded the specified target of 151% served according to standards. Socialization with community targets has not been carried out evenly and the quantity of Posbindu cadres has not been met. As a development of research related to MSS, it is expected to conduct further research related to MSS indicators that have not been researched.
Efektivitas Pelayanan Publik Berbasis Aplikasi Layanan Moci Legit Di Dinas Kependudukan Dan Pencatatan Sipil Kota Sukabumi Ayu Andriani; Ike Rachmawati; Tuah Nur
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4368

Abstract

In today's digital era, every public service provider is required to provide services more quickly to provide satisfaction for the community as service recipients. Therefore, Sukabumi City Disdukcapil has innovated services from offline to online through the Moci Legit Service application, this is done to provide convenience to the community so that the service process is more effective and efficient, but in its implementation there are several phenomena of problems found, namely: 1.not yet optimal socialization carried out, 2.the application system often experiences trouble, 3. inaccuracy of document completion, 4.there is no complaint feature in the application. This study aims to determine how the effectiveness of public services based on the legitimate moci service application at the Population and Civil Registration Office of Sukabumi City. The theory used in this study is the effectiveness theory from Gibson and Steers which includes 5 dimensions: productivity, quality, efficiency, flexibility, and satisfaction. The method used in this research is descriptive qualitative. The results of this study indicate that the dimensions of productivity, quality, efficiency, and satisfaction are considered not fully effective because there are things that need to be improved to be more optimal. While the flexibility dimension is considered to have been running effectively.
Implementasi Kebijakan Pencegahan Dan Penanggulangan Stunting Di Negeri Trana Kecamatan Teon Nila Serua Kabupaten Maluku Tengah Yoan Litha Pormes; M. A. Rahawarin; Hengky V. R. Pattimuka
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4369

Abstract

This research is a descriptive qualitative study that aims to analyze the Implementation of Stunting Prevention and Control Policies in Trana Village, Teon Nila serua sub-district, Central Maluku Regency. This research was conducted in Trana Village, Teon Nila Serua sub-district, Central Maluku Regency. Primary data collection was carried out through interviews with a number of informants who were considered to be directly involved in the Stunting Prevention and Countermeasure Policy Implementation process in Trana Village, Teon Nila Serua sub-district, Central Maluku Regency. The results of the study are based on an analysis using the Van Meter and Van Horn policy implementation model which shows that there are still indicators that have not been achieved properly. Human resources at the lower level, especially cadres, are still lacking both in terms of quantity and quality. The characteristics of the implementing organization have not been fulfilled properly. The attitude of the implementers, especially in the community's understanding of the policy is still lacking. Communication and coordination are not optimal, because there are still activities that are not on target in their implementation. The conditions of the social environment, economic environment and political environment have not fully supported the success of stunting prevention and control policies.
Efektivitas Pemilihan Raja Di Negeri Haruru Kecamatan Amahai Kabupaten Maluku Tengah Rezita. A. N. Sapulette; Z. A. Rengifurwarin; Ivony Rahanra
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4370

Abstract

This research is descriptive qualitative type. Aims to analyze and explain the description of the Effectiveness of the Election of the King and the factors that influence it in Negeri Haruru, Amahai District, Central Maluku Regency. Informants of this study amounted to 8 people. The data needed in this study were collected through observation, interviews and documentation techniques. Data was successfully collected, processed and analyzed with the help of descriptive qualitative analysis techniques. The results of this study indicate that the level of effectiveness in the election of the King in Haruru Country is not good enough and not optimal as a whole. This is influenced by unfavorable factors such as: a) Differences in perceptions in society, b) guidance, mediation and facilitation by local governments, c) community compliance with customary values and rules. The implication of this research, if you want to optimally increase the level of effectiveness of the election of the king in Haruru country as expected, it is necessary to optimize the implementation of the factors that influence the process of selecting the king in question, properly and adequately as expected.
Pelayanan Administrasi Kependudukan Di Desa Tahalupu Kecamatan Huamual Belakang Kabupaten Seram Bagia Barat Umulia Hermanses; Aminah Aminah; Pieter S Soselisa
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4423

Abstract

This research is a study that uses qualitative methods to determine and analyze Population Administration Services in Tahalupu Village, Huamual Belakang District, West Seram Regency. This research was conducted in Tahalupu Village, Huamual Belakang Subdistrict, West Seram Regency. Primary data collection was carried out through interviews with a number of informants who were directly involved in the administration service process. The results of this study describe that the quality of population administration services in Tahalupu Village is generally categorized as not good, this is evidenced by the main tasks of service employees who have not been carried out optimally because the facilities / infrastructure in the Tahalupu Village office, Huamual Belakang District, West Seram Regency are not adequate.
Pengaruh Pelayanan Publik Terhadap Kepuasan Masyarakat Di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Bandung Barat Riyanti Utami; Nia Sumiati; Muhammad Syukrullah Abdullah
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4428

Abstract

This study aims to determine the effect of public services on community satisfaction at the Population and Civil Registration Office of West Bandung Regency. This research is quantitative research. This study used a sample size of 38 people. The analysis method used is simple linear regression with the SPSS program. The results of this study state that public services have a positive and significant effect on community satisfaction at the Population and Civil Registration Office of West Bandung Regency. This is evidenced by a significant value of 0.000 <0.05 or a calculated t value of 6.047> t table value of 1.685. Thus, the research hypothesis which states that public services have a positive and significant effect on community satisfaction at the Population and Civil Registration Office of West Bandung Regency is accepted. The results of this study can add insight into the knowledge of researchers about the effect of public services on community satisfaction and the factors influencing community satisfaction at the Population and Civil Registration Office of West Bandung Regency.
Implementasi Good Governance dalam Kinerja Pegawai Pada Kantor Kecamatan Cimahi Tengah Lena Oktaviani; Kurhayadi Kurhayadi; Rezky Afiahtul Barokah
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4430

Abstract

The government has a role in the implementation of good governance that in decision making is very important, good governance practices are able to be implemented, so that people can participate in Good Governance in employee performance at the Central Cimahi Sub-district Office. This research uses qualitative research method by the way of illustrating the synergistic problems when the research is done. Data collection techniques performed with observations, interviews and documents. The instrument used in this research is observation sheet, interview sheet, and structured documentation made by the researcher. The results showed that the implementation of good governance in employee performance at the Central Cimahi Sub-district office has been in accordance with the goods of good governance policies and this is seen from how employee performance and community satisfaction in providing services.

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