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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
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Articles 317 Documents
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Pengaruh Manajemen Pengetahuan Terhadap Inovasi: Kasus Industri IT di Indonesia Gidionton Saritua Siagian; Zulfa Fitri Ikatrinasari
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 1, (2019): OE Maret 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v10.3.2018.017

Abstract

The purpose of this journal is to examine the effect of the relationship between knowledge management and innovation in companies based on IT in Indonesia. This study uses the SEM (Structured Equation Modeling) method using PLS software based on primary data from the questionnaire. Based on the results of the study, it was found that the influence of knowledge management on innovation was significantly positive. This can be seen from the relationship between dimensions that is quite strong, where knowledge management has a very positive impact on the dimensions of process innovation and dimensions of product innovation. The proposed framework can be used to guide the development of strategies for implementing knowledge management to enhance the competitiveness of companies through innovation.
PENGARUH CAREER, KNOWLEDGE MANAGEMENT DAN LEADERSHIP TERHADAP KEPUASAN KERJA KARYAWAN CHEVRON GEOTHERMAL DI INDONESIA Agus Prabowo
Operations Excellence: Journal of Applied Industrial Engineering Vol 6, No 3, (2014): OE November 2014
Publisher : Universitas Mercu Buana

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Abstract

Abstract. Career management is inadequate, the implementation of knowledgemanagement systems that are less disciplined in supporting work processes andleadership ability, a factor predictable problems that can hamper job satisfactionof employees of the company in the pursuit of the competence to be a globalworkforce of talented high. This study aims at examine and analyze the influenceof Career, Knowledge Management and Leadership on Employee Job Satisfactionof Chevron Geothermal in Indonesia. This research design used quantitativemethod. The population of this research, all staff and associcate staff employeesof Chevron Geothermal in Indonesia as many as 525 employees. The samplingtechnique use proportional random sampling. The number of sample is 84employees uses Slovin Method. The method of analysis used in the research ismultiple linear regression analysis method with SPSS version 22.0. The resultsshowed that Career, Knowledge Management and Leadership simultaneously arehaving influence to employee job satisfaction of Chevron Geothermal inIndonesia. Partially Career has a positive effect on employee job satisfaction. Aswell as Knowledge Management and Leadership have a positive effect onemployee job satisfaction. Career and Leadership are biggest variable ininfluencing the employee job satisfaction.Keywords: Career, Knowledge Management, Leadership, Employee JobSatisfaction.
PENGUKURAN KINERJA SUPPLY CHAIN MANAGEMENT PERGURUAN TINGGI MENGUNAKAN METODE AHP-SCOR Andries Anwar
Operations Excellence: Journal of Applied Industrial Engineering Vol 10, No 3, (2018): OE November 2018
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v10.3.2018.006

Abstract

Competition in the education industry is becoming a major challenge for the University in carrying out activities of educational services. The University sued for creative thinking in implementing the strategy of competing to produce a higher quality education services, starting with the screening of students up to the graduates received industrial market. Universities need to do engineering management by applying the concept of supply chain management or supply chain management (SCM).  The purpose of this research is to analyze the proposed framework performance SCM Bina Darma University by using the method of AHP-SCOR.  Determination of the proposed Key Performance Indicator (KPI)), which became a benchmark in performance measurement involves three stakeholders universities namely the University organization, supplier, and customer interests on the flow of the SCM.  The method of Analytical Hierarchy Process (AHP) and SCOR is used to assist in determining priority criteria SCM University.  The results of the identification and measurement of the values obtained with the model of SCOR for each process performance as follows: plan valued at 2.64, source of value worth 4.69 4.04, make, and deliver valued at 11.82. The total value of SCOR for universities was 23.19, prioritized improvement on performance with the smallest value i.e. the process Plan with a value of 2.64.
ANALISIS MODEL PERENCANAAN DAN PENGENDALIAN PERSEDIAAN BABY PRODUCT STUDI KASUS DI PT. MULTI INDOCITRA, Tbk. Rizal Ferdiansyah
Operations Excellence: Journal of Applied Industrial Engineering Vol 10, No 1, (2018): OE Maret 2018
Publisher : Universitas Mercu Buana

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Abstract

Company typically purchase products to meet annual needs with little regard for actual demand conditions, resulting in considerable overstock and high inventory costs. This research aims to control PT. Multi Indocitra, Tbk’s inventory by ABC analysis, demand forecasting method, and  (y, R) EOQ. A total of 60 products of the company are 6 products with A classification, namely Breast Pump Electric Pro, Multi Function Sterilizer, Portable Breast Pump, Breast Pump Manual, Silicone Nipple Eco 48 + 6 Pcs Mix, and Home Baby Food Maker. Performed calculations with 4 methods of forecasting, namely single exponential smoothing, double exponential smoothing, trend analysis, and ARIMA. Based on the smallest MAD, MSE, and MAPE values, we obtain s-curve trend model for Breast Pump Electric Pro, Breast Pump Manual, Silicone Nipple Eco 48 + 6 Pcs Mix, and Home Baby Food Maker and quadratic trend model for Multi Function Sterilizer and Breast Pump Portable. The total inventory cost becomes more efficient than the actual condition.The results of product forecasting indicate a trend that increases linearly in the next period. (y, R) EOQ can assist company in lowering inventory levels. The calculation results and graphs of (y, R) EOQ indicate a stable trend and company inventory can be more controlled, so as to minimize overstock and stockout because ROP value already take into account of safety stock value.
Peningkatan produktifitas proses perakitan material ban motor dengan metode 8 step quality control circle di Divisi Assembly Building Tire Erika Surya Putra
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 3, (2019): OE November 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v11.3.2019.037

Abstract

PT XYZ Tbk merupakan perusahaan yang bergerak di bidang manukatur ban dari semua tipe mulai dari ban traktor, truk, bus, mobil, hingga ban motor. Plant I merupakan salah satu bagian dari PT XYZ tbk yang khusus memproduksi ban motor tubeless. Pada tahun 2019, peningkatan permintaan ban motor tubeless  meningkat dengan signifikan, khususnya pada ban ring 13 inch SS560 yang digunakan sebagai ban belakang motor Yamaha NMAX. Metode 8 step QCC memiliki alur yang tepat untuk membantu perusahaan melaksanakan improvement peningkatan produktivitas pada persoalan tadi. Pada step 1 dan 2 ditunjukkan data peningkatan permintaan sales sebesar 11% pada semester 2 2019, menjadikan target produksi permesin yang menjadi bottleneck yaitu building assembling, harus naik dari target 140 pcs/shift menjadi 155 pcs/shift. Penurunan cycle time menjadi langkah yang dipilih untuk meningkatkan output pencapaian dari mesin IMC 02.09 yang dipilih sebagai mesin model, dimana rata-rata pencapaiannya 136 pcs/shift, perlu naik 19 pcs/shift atau 13% untuk mencapai target perusahaan. Pada step 3 dan 4 dari hasil motion study dan analisa sebab akibat yang dilakukan, menunjukkan ada 2 tahapan kerja pada item nonvalue yaitu pengerolan manual pada sambungan ply 1 dan 2 bisa dihilangkan dengan simulasi penggantian bahan permukaan drum dari keras menjadi elastis dengan dilapisi karet. Selanjutnya pada item semivalue berdasarkan pareto tahapan kerja yang memiliki waktu terpanjang, diperolehlah 3 tahapan yang akan dilakukan improvement yaitu RS out, RS in, dan juga starroll manual kiri. Step 5 dan 6 menyusun pelaksanaan ke 4 rencana improvement tadi pada mesin IMC 02.09. Hasil improvement memberikan penurunan cycle time proses dari semula 123 detik/pcs menjadi 108 detik/pcs, atau meningkatkan pencapaian produksi dari 136 pcs/shift menjadi 154 pcs/shift, atau error sekitar 0,53% dari target. Peningkatan produktivitas mesin building assembling IMC 02.09 mampu memberikan potensi keuntungan bagi perusahaan sebesar Rp 3.615.840.000 per tahun.
FAKTOR KRITIKAL EFEKTIVITAS PENERAPAN QUALITY MANAGEMENT SYSTEM ISO 9001-2008 PADA INDUSTRI KOMPONEN AUTOMOTIF Joko Sumpono; Sawarni Hasibuan
Operations Excellence: Journal of Applied Industrial Engineering Vol 8, No 1, (2016): OE Maret 2016
Publisher : Universitas Mercu Buana

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Abstract

ISO 9001 is a standard which is very well known throughout the company engaged in manufacturing in the industrial products and services even how public services. This standard is very generic so that the entire organization can implement and reconcile with other standards simultaneously. By implementing the ISO 9001 quality management system which is the frame work for the other ISO, the organization will receive some benefit. Among them, is able to make the system work in the organization to be the standard work documented. Then can improve morale of personnel because of the clarity of work in order to reach efficiency. Besides, it is understood the policies and operating procedures that apply across the organization as well as increased monitoring of the management of the work. And most importantly is monitoring of quality products and services to partner organizations and consumers. This study aims to determine the factors most strongly correlated with the effectiveness of the implementation of ISO 9001:2008 and the implications it can be seen that step - corrective and preventive measures can be set so that the application stay awake and to determine differences in the effectiveness of the implementation of the two automotive component company. Data collection conducted preliminary interviews and questionnaires factors that influence the effectiveness of the implementation of ISO 9001 by 30 respondents. The study involved two companies that manufacture automotive components for discussions initial interviews and questionnaires weighting on internal and external factors. The analytical method used in this study is the Spearman correlation analysis and comparative study on two samples. The analysis of this study is exogenous factor with competence indicator of government or agency authorized to perform certification or inspection, legal requirements, and market forces and external does not affect the effectiveness of the application of ISO 9001: 2008.
Penerapan metode Balanced scorecard dalam industri pariwisata pasca Pandemi Covid-19: Literature Review Ekalia Yanasari Putri; Fajar Hayyin; Saefullah Saefullah
Operations Excellence: Journal of Applied Industrial Engineering Vol 12, No 2, (2020): OE Juli 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i2.009

Abstract

The balanced scorecard (BSC) still receives great attention, both by researchers and business people in various fields, one of which is the tourism business. The paper aims to analyze the application of the BSC in order to increase the potential revenue of the tourism sector while reducing potential losses. This study departs on the concern of the condition of the Indonesian people in the midst of the COVID-19 pandemic, where the impact of COVID-19 is strongly felt in the tourism services sector, Hotel, Tour & Travel, Restaurant and Park Industry. The study was conducted based on a systematic literature review, scientific data taken from various journals published in 2016 - 2020, then analyzed quantitatively to assess the significance of the relationship between contingency factors and the use of BSC. The results confirm previous studies which show that the use of BSC is biased towards larger companies, but is effective in smaller industries. Qualitative analysis combines these results which show that the BSC is used primarily to align goals and improve business processes and communication in organizations.
ANALISIS EFEKTIFITAS KOMUNIKASI ANTARA CONTROLLER DAN PENERBANG DI UNIT APPROACH JAKARTA SEKTOR TERMINAL WEST JAKARTA AIR TRAFFIC SERVICES CENTRE Iwan Ardiansyah
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 3, (2015): OE November 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract. This study aims to recognize the effectivity level of controller-pilotcommunication at Terminal West Sector in Jakarta Approach, Jakarta Air TrafficServices Centre, to know the influence of communication factors toward theeffectivity and the solusion to keep the effectivity level of communication basedon PDCA concept. The first analysis methode is right side analysis which statesthat each of the usage of standard phraseology and the performance ofcommunication facilities is less than the standard value. The second is singlecorrelation analysis which states that message structure has a strong and positivecorrelation to the effectivity as 0,61, the condition of communication facilities hasa medium and positive correlation to the effectivity as 0,48, and the number ofaircraft movement has a weak and positive correlation to effectivity as 0,29. Thethird is multiple correlation methode with three independent variables whichstates that the message structure, the condition of communication facilities and thenumber of aircraft movement togetherly have a positive correlation to effectivity.Factors must be fixed are the training programme for controllers and supervisor'sreporting culture by conducting procedures such as pre-work briefing, post-workevaluation, the completeness of reporting and regular refreshing training.Keywords: Effectivity, aeronautical communication, right side analysis,correlation analysis, PDCA
Menurunkan angka rework pada proses burritori di line injection moulding dengan metode PDCA Selamet Riadi; Shiro Esa Emerzet; Dani Prasetyo
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 2, (2019): OE Juli 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v11.2.2019.030

Abstract

Case heater & case blower is one of component product used to make car air conditioner. The function of case heater & case blower is as a holder for various car A/C components. Case heater & case blower is produced with a mould with the support of plastic injection machine. The process is to inject the material melt into the mould. When the product comes out of the machine, it checks the product to remove the burr on the product. Burr is a minor type of defect in the product, meaning the product can still be said OK but an additional process should be done to clean the product. Additional process is called burritori, which is a process to clean burr by using cutter. Allowed burr standard of 0.1 ~ 0.3 mm, above it must be done burritori process. With the company's slogan of QUALITY FIRST, the quality of product is very important. Therefore the burritory process can not be eliminated. With the burritory process, so have additional man power to do that activity. Actually unneeded additional man power to do burritori process if product out of mould in good condition that there is no burr on product. This study aims to improve product quality by addressing the product burr problem after being out of mold. So with the increased product quality that is the absence of burr, then the burritory process previously done no longer need to be done because the product comes out of the mold already good quality (no burr). In this research using PDCA method in solving existing problems.
APLIKASI METODE ANALYTICAL HIERARCHY PROCESS (AHP) DALAM PEMILIHAN KONTRAKTOR DI PT. DSS SERANG Budiharjo Budiharjo
Operations Excellence: Journal of Applied Industrial Engineering Vol 6, No 2, (2014): OE Juli 2014
Publisher : Universitas Mercu Buana

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Abstract

Abstract. PT. DSS is engaged in the generation of electrical energy trying toimprove their quality to ensure the availability and reliability of electricity andsteam distribution to customers. Then the company has always tried to maintainthe operational continuity of power generation engines. One way to implementimprovements boiler and turbine overhaul alternately and must be completed on-time schedule, it must be done by a competent contractor. To ensure thecompetence of the contractor to overhaul the necessary research to evaluate itsperformance aimed at selecting the best contractor. From the research results withAnalytical Hierarchy Process (AHP) methode is known that most prioritizedcriteria in the selection of contractors is a priority quality criteria with a weight of0.539, other criteria is the cost (0.297) and the criteria for cooperation (0.164).The best contractors being the top priority is PT. NWI with the largest priorityvalue is 0.276, then PT. CMS (0.248), PT. TJ (0.175), and PT. KDS (0.173).Contractors whose value is the lowest priority are PT. CAS for 0.067 and PT. DE(0.052).Keywords: Overhaul, Analytical Hierarchy Process (AHP), Criteria, Matrix,Priority

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