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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
Arjuna Subject : -
Articles 317 Documents
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STRATEGI PENGEMBANGAN DAYA SAING LULUSAN TEKNIK INDUSTRI FAKULTAS TEKNIK: Studi Kasus PTS X di Kopertis Wilayah II Burhan Nudin
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 2, (2017): OE Juli 2017
Publisher : Universitas Mercu Buana

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Abstract

The high level of competition in the world of education and limited available employment requires every university to continuously improve the quality of its education in order to be able to produce qualified graduates in various levels and fields of science. Therefore, a competitiveness development strategy is needed for industrial engineering graduates in engineering faculty, due to lack of company understanding about industrial engineering profession and some conditions about the scope of work of industrial engineering graduates.  In this research data analysis using SWOT, EFI Matrix, EFE and IE. The result of this research can be seen that the design of the competitiveness development strategy of industrial engineering graduates of Faculty of Engineering PTS X is in cell five (V) and from EFI and EFE matrix processing calculation, the average score is 2,616 and 2,909. Strategies that can be done there are 78 points for development, in this study based on SWOT analysis needed for development seen from SO, WO, ST, WT.
ASSIGNMENT MODEL-BASED AND INTEGRATED PROCESS IMPROVEMENT (MIPI) TO INTEGRATE WASTE MANAGEMENT SYSTEM IN TPST BANTARGEBANG-BEKASI, WEST JAVA- INDONESIA Lien Herliani Kusumah; Didik Syaiful Bachri; Gendut Suprayitno
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 3, (2015): OE November 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract. The waste management in Bantargebang has been planned for 15 yearsand should be improved in order to meet the needs of the stakeholders. The studyis done to find the right method to be used for integrating the waste managementin Bantargebang site. The method is a review of previous studies related toimprovement in waste management and business processes. The result suggeststhat the mapping of the process needs to be done on the waste managementsystem and using the Model-Based Integrated Process Improvement (MIPI) whichdeveloped by Adesola et al. (2006) to improve the process.Keywords: waste management, business process mapping, process, Model-Basedand Integrated Process Improvement (MIPI)
Impact of procurement professionalization on the efficiency of public procurement Riyadi Wibowo
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 3, (2019): OE November 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v11.3.2019.032

Abstract

Each year the central and regional governments spend up to 1,000 trillion rupiahs for procurement of goods and services. In the past, government procurement of goods and services was exposed to leakage and corruption. If the leak is 30 percents, it means that the lost cost of 250 trillion rupiahs. Procurement professionals are key to addressing this problem. By enhancing procurement skills to employees implementing Procurement Services Unit (PSU), Procurement professionals aim to improve the efficiency of procurement of government goods and services, ensure timely availability of goods and services, and provide public services as planned. Through budget efficiency and savings, more and more quality goods and services will be earned so that they have a positive impact on economic growth. The Six Sigma approach with DMAIC stage series (define, measure, analyze, improve, control) is used as a reference to measure and analyze the effect of acquiring skills improvements. Observation 43 Pilot PSUs earned a budget efficiency of 14% or equivalent to 58 trillion rupiahs accumulated during the 2012-2017 period.
PENGARUH PEMASARAN RELASIONAL DAN LAYANAN PURNA JUAL TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP NIAT BERPERILAKU (STUDI KASUS DI PT ATLAS COPCO NUSANTARA) Rubiati Fadhilah
Operations Excellence: Journal of Applied Industrial Engineering Vol 6, No 2, (2014): OE Juli 2014
Publisher : Universitas Mercu Buana

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Abstract

Abstract. The phenomenon, as object of research is behavioral intentions ofcustomers to the products indicated influenced by customer satisfaction. Customersatisfaction is predicted to be affected by the company's performance-relatedimpairment of relational marketing and after-sales service research objective wasto analyze the effect of relationship marketing and after-sales service to thecustomers behave intentions through customer satisfaction. The method used isquantitative research approach. The research sample of 100 respondents drawnfrom the study population of 100 people by using census method. Data collectiontechniques using literature study, questionnaire and observation techniques.Analysis of data using realiabilitas validity test instruments, test the classicalassumption of normality test and heterokedastisitas as well as analysis andhypothesis testing two lanes. The results showed that the relationship marketingand after sales service significantly affect partially or simultaneously on customersatisfaction. In addition, the results of this study also showed that the relationshipmarketing and customer satisfaction partially significant affect on the behavioralintentions but after sales service does not significant affect on behavioralintention. Furthermore, in the future research is recommended to include othervariables such as price, company's image, etc.Keywords: relationship marketing, after sales service, customer satisfaction,behavioral intentions.
ANALYSIS OF THE READINESS TOWARDS THE IMPLEMENTATION OF ISO STANDARD 9001: 2015 IN THE COMPANY OF HEAVY EQUIPMENT Suhendris Suhendris; Dana Santoso Saroso
Operations Excellence: Journal of Applied Industrial Engineering Vol 10, No 3, (2018): OE November 2018
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v10.3.2018.001

Abstract

Heavy equipment market in Indonesia is very large, the opportunity to increase heavy equipment business is wide open, and all competitors provide the best products and services for their customers. For this reason, companies need to develop an international standard system. The system is known as Quality Management System (QMS) and developed in ISO 9001: 2015 standard certification. ISO 9001 is a standard that contains the requirements of the Quality Management System issued by the International Organization for Standardization (IOS). Companies that become the object of research is heavy equipment company engaged in the sale of heavy equipment and after-sales service. The problem that is going on in this company is that there is a lot of down payment for the purchase of units and spare parts that cannot be billed due to the documents that are related to the purchase process, many of which are non-existent and also missing, besides that there are also many complaints regarding the availability of spare parts and service, this is one of the indirect impacts of not implementing QMS ISO 9001: 2015. The research objective is to evaluate the current condition of the Heavy Equipment Company and assess the readiness of the Company in meeting ISO 9001: 2015 standards. The method used is Gap Analysis requirements of ISO 9001: 2015. Calculation on Gap Analysis uses a checklist made based on the requirements of ISO 9001: 2015, and the results will show how much the readiness of the Heavy Equipment Company meets the ISO 9001: 2015 standard.
Perencanaan persediaan bahan baku amoxicillin menggunakan metode material requirement planning: studi kasus Firda Pratiwi; Sawarni Hasibuan
Operations Excellence: Journal of Applied Industrial Engineering VOL 12, NO 3, (2020): OE NOVEMBER 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i3.007

Abstract

PT. XYZ is a pharmaceutical company that produces Amoxicillin. In managing its inventory, PT XYZ has not done a good plan to determine the size of raw material orders. The existence of these problems, a study was conducted with the aim of determining Amoxicillin raw material inventory planning to eliminate the accumulation of raw materials at future. The initial stage is forecasting using three methods, namely Linear Regression, Exponential Smoothing and Moving Average. Of the three forecasting methods, the Linear Regression method provides the smallest error accuracy. The chosen method of forecasting must be carried out in advance of verification test (Moving Range) to be used as a basis for planning future raw material requirements. Furthermore, calculations are carried out using the MRP method to determine the size of the order lot for each raw material and reduce the cost of saving. The lot size technique used includes Lot for Lot (LFL), Economic Order Quantity (EOQ), and Fixed Period Requirement (FPR). Of the three lot size techniques used, the LFL method provides the lowest total cost of inventory.
KAJIAN PENINGKATAN KEANDALAN MESIN BOILER MENGGUNAKAN METODE RELIABILITY CENTERED MAINTENANCE PADA INDUSTRI MANUFACTURE SHOCK ABSORBER DI CIKARANG Agustinus Dwi Susanto
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

This study to analyze critical failure that affects the reliability of the boiler as well as the method used to identify the boiler engine failure. And determining the proper maintenance activity to prevent a critical failure that affects the reliability of this boiler. This research using RCM method for analyzing the condition of the machine boiler. The results showed that the critical Failur the boiler is based on the analysis of RCM is the first component of the feed water pump which has the lowest value of reliabiliy is 0:52 and the highest RPN value 180 that are at risk of failure. The second is the safety valve and the boiler tube failure Safety valve including hiden failure because normally the operator does not know. Failur critical improvement efforts for the boiler is in the form of substitute care policy with prevention to increase the value reliabilitynya as well as activities such as preventive task that is scheduled on-condition task and dischard scheduled task in accordance with thesStandards maintrnance machine that researchers propose.
Aplikasi K-means cluster untuk pengelompokan unit kerja yang beresiko Covid-19 pada industri layanan kesehatan Dias Irawati Sukma; Hasiholan Manurung
Operations Excellence: Journal of Applied Industrial Engineering Vol 12, No 2, (2020): OE Juli 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i2.007

Abstract

The pandemic of COVID-19 infection is an epidemic that is of major concern now more than the dengue epidemic that continues to occur today. The focus of risk, especially on medical and non-medical personnel working specifically in health services, is very high because it deals directly with co-19 patients or other patients who are likely to suffer but have not been detected with other illnesses. Related to this, the human resources working in the health service are affected as well as the health conditions and habits that are carried out daily that affect the level of risk that might occur. Covid-19 positive patients who must be hospitalized usually have acute respiratory distress which can be fatal. Identification of patients with Covid-19 infection is usually obtained after laboratory examinations which in less than half are based on congenital (comorbid) diseases such as diabetes, hypertension and those related to the heart and blood vessels.
CRITICAL SUCCESS FACTORS IN ERP INFOR SYSTEM IMPLEMENTATION AT PT. BALRICH LOGISTICS Aries Susanty; Fernando Fernando
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 2, (2015): OE Juli 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract. Enterprise Resource Planning (ERP) systems have become vitalstrategic tools in today‟s competitive business environment. This researchattempts to identify the most ERP Critical Success Factors (CSF) from someliterature which is suitable for PT. Balrich Logistics and to measure impact ofeach factor in order to have a better understanding and a clearer picture of thefactors that are considered to be vital for a successful ERP INFORimplementation at PT. Balrich Logistics. The sample of this research consisted ofthe user who implemented ERP systems. Data collected through a questionnairewhich distribution to 80 people. Research carried out by using Structural EquationModeling (SEM) which was run by AMOS Program. The results of this researchshowed that vendor support is the vital variable for supporting the successfulimplementation of ERP systems, and then followed by other variables sorted byscore from highest to lowest, namely: top management support, education andtraining, suitability of software and hardware with company need, and the last oneis effective project management. Theoretical implications and suggestions for thecompany from this study have been elaborated at the end of this studyKeywords: ERP, Top Management, Project Management, Software andHardware, Education and Training, Vendor, SEM
Musculoskeletal disorders analyzing of air cleaner assembly operators using Nordic body map in excavator manufacturer in Indonesia Galih Prakoso; Hardianto Iridiastadi; Euis Nina Saparina
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 2, (2019): OE Juli 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v11.2.2019.026

Abstract

Musculoskeletal disorders often occur in non-ergonomic work postures. In this study an assessment of operator disorders was carried out on the installation of air cleaner components in a heavy equipment manufacturer. The purpose of this study was to determine the extent to which operator disorders and which body parts needed to improve work posture. The assessment method uses a standard Nordic Body Map questionnaire that is often used to assess musculoskeletal disorders. From the results of the assessment, the main disorders were in the right and left elbow body parts at 93%. Second, 87% of the body's right knee and left knee, third, right and left forearm, 80% right and left wrist, fourth on the second upper arm and 73% on the palm. The fifth is on the right shoulder, back and calf 60%. Therefore in these body parts, it is necessary to improve work posture to reduce the risk of musculoskeletal injury. An installation tool is needed for the process to make it easier for operators to work.

Page 5 of 32 | Total Record : 317

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