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JIPI (Jurnal Ilmu Perpustakaan dan Informasi)
Published by Universitas Islam Negeri Sumatera Utara
ISSN : 2528021X     EISSN : 2528021X     DOI : -
Core Subject : Science,
Library & Information Science
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) is a journal of Library and Information Science published by the Library and Information Science Department of Social Sciences Faculty, State Islamic University of Sumatera Utara (UIN Sumatera Utara) Medan. The journal covers all issues in librarianship and information studies. The coverage of the discussion in librarianship may be viewed from various perspectives of disciplines. JIPI is intended to be published twice a year in May and November. In addition to its electronic format, it is also published in a printed form.
Arjuna Subject : -
Articles 239 Documents
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BRANDING OF LIBRARY IN IMPROVING PUBLIC READING INTEREST IN LABUHAN BATU SELATAN REGENCY Putoro, Adimas Sutan; Harahap, Nursapia
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.24056

Abstract

This study discusses library branding strategies in increasing public interest in reading in South Labuhan Batu Regency, a developing area in North Sumatra. The phenomenon of low reading interest in Indonesia demands a more contextual and adaptive literacy strategy for the digital era. With a qualitative approach and descriptive design, this study is based on a constructivist paradigm that places reality as a result of social construction. Primary data were collected through in-depth interviews with the head of the library, librarians, and service users, as well as participatory observation and documentation. Meanwhile, secondary data were obtained from journals, books, and scientific articles. The data analysis technique used the Miles, Huberman, and Saldana model which includes reduction, presentation, and drawing conclusions, and was complemented by a validity test through source triangulation. The results of the study showed that the branding strategy was carried out comprehensively through social media, service innovations such as mini cinemas, and collaboration with schools and literacy communities. Branding has proven effective in increasing the number of visits, new memberships, and public interaction through digital channels. However, significant challenges were found in the form of limited digital infrastructure, low technological literacy in rural areas, and conservative perceptions of the function of libraries. The branding strategy implemented is able to build the library's identity as an inclusive and modern literacy institution, as analyzed in the perspective of brand identity theory. In conclusion, branding is not only a promotional instrument, but also a transformational strategy in shaping the image.
Penerapan Aplikasi SLiMS 8 Akasia Dalam Pengolahan Bahan Pustaka Di Perpustakaan Perguruan Tinggi Nurdiansyah, Aulia
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 7, No 2 (2022)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v7i2.24491

Abstract

Globalization Era 4.0 Libraries based on information technology are developing very rapidly, where one of the objectives of the development is to make it easier for librarians and users. Utilization of Open source software Senayan Library Management System as a basis for developing a Library Information System. The purpose of this study is to determine the role and influence of the SLiMS 8 Akasia application in processing library materials in universities. The method used in this study is the research conducted by the researcher is a type of development research or Research and Development (R&D). The results of this study are that the use of SLiMS 8 Akasia can make it easier for all parties, both librarians as library managers, and students as users of library materials in this case the modules
ANALYSIS OF USER SATISFACTION LEVEL OF INTEGRATED LIBRARY SYSTEM (INLISLITE) SOFTWARE WITH END USER COMPUTING SATISFACTION (EUCS) METHOD Asnawi, Asnawi; Maulidin, Ikhsan Khairul; Che Ibrahim, Hassan Bin; Mukhtaruddin, Mukhtaruddin
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.23396

Abstract

This study aims to analyze the level of user satisfaction of the Integrated Library System (INLIS) Software in the Pidie Regency Library and Archives using the End User Computing Satisfaction (EUCS) method. The measurement of this satisfaction is based on five main dimensions, namely content, accuracy, format, ease of use, and timeliness. The methodology used is qualitative research with data collection methods, namely interviews and documentation. The number of informants in this study was 5 people consisting of 4 librarians and 1 head of the library service division. The results of the study indicate that the application content variables are in accordance with the needs of librarians, while the accuracy of the information provided by the application is reliable and trustworthy. In terms of format, INLISLite is considered very flexible and easy to use, with a user-friendly interface and intuitive menu placement, so that users do not feel tired. The ease of use of the application is considered high, covering the entire menu from acquisition to reporting. The application response time is also considered very fast, allowing librarians to access information efficiently. In addition, INLISLite's data security feature that limits user access to certain menus is considered reliable. Overall, the INLISLite application is considered to have met the needs of users, both librarians and users, and facilitates the work of librarians in carrying out daily tasks. Based on these findings, librarians at the Pidie Regency Library and Archives Service generally feel very satisfied with the use of the INLISLite application.
BRANDING STRATEGY TO INCREASE INTEREST IN VISITING USERS Sari, Shinta Nofita; Harefa, Hilda Syaf’aini
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.21732

Abstract

Currently, the public does not have a good perception of libraries. The public still considers libraries to be just old buildings that store old books, there are still people who do not understand the role of libraries as scientific institutions. Many people lack awareness of the role of libraries so they are reluctant to use library services. Therefore, libraries need to do branding so that the public can understand the unique value and role of libraries well. This study aims to determine whether branding positioning has an effect on increasing interest in visiting, branding personality has an effect on increasing interest in visiting, branding identity has an effect on increasing interest in visiting, branding communications has an effect on increasing interest in visiting, and branding positioning, branding personality, branding identity and branding communications simultaneously have an effect on increasing interest in visiting visitors at the Bung Hatta Proklamator Library, Bukit Tinggi. This type of research is quantitative descriptive. The population in this study is the number of visitors who visited in 2023 totaling 190,178 people. The sample in this study was 100 respondents using the Sample Random Sampling technique. The data analysis methods used are Instrument Test, Classical Assumption Test, Multiple Linear Regression Test and Hypothesis Test using SPSS Version 24 for Windows. The results of the study indicate that branding positioning has an effect on increasing interest in visiting, branding personality has an effect on increasing interest in visiting, branding identity has an effect on increasing interest in visiting, branding communications has an effect on increasing interest in visiting, and branding positioning, branding personality, branding identity and branding communications simultaneously have an effect on increasing interest in visiting
INFORMATION ON DIGITAL MEDIA ETHICS, REGULATIONS AND POLICIES Santi, Triana; Sazali, Hasan
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.24518

Abstract

Rapid digital transformation has brought about fundamental changes in the way information is disseminated and consumed by society. The development of digital media not only offers easy access and speed of information distribution, but also raises serious challenges in the realm of ethics, regulation, and policy. This study aims to deeply analyze the role and challenges of information in the context of digital ethics, media regulation, and policies relevant to the current technological era. The method used is a qualitative approach, by conducting in-depth interviews with digital media experts. This study is also complemented by a review of the latest literature and case study analysis. The results of the study show that although digital media supports the democratization of information, it also opens up gaps for the spread of disinformation, hate speech, privacy violations, and inequality of access to technology. Analysis of public interest theory, deontology, cyberspace, and diffusion of innovation is used to understand the complexity of these challenges. These theories underline the importance of adaptive regulation, universal ethics, and collective responsibility in maintaining the digital information ecosystem. One important finding is the central role of digital literacy in helping people navigate online content ethically and critically. The conclusion of this study states that digital information management requires a multidisciplinary approach involving the government, platform providers, academics, and the general public. Effective policies must not only be repressive against violations, but also promotive in encouraging digital literacy and ethical awareness. 
ENHANCING COMPLAINT MANAGEMENT THROUGH INFORMATION SYSTEMS: LSTM-BASED AUTOMATIC CLASSIFICATION OF BANK CUSTOMER COMPLAINTS IN INDONESIA Pangaribuan, Timotius; Muchtar, Muhammad Anggia; Budiman, Mohammad Andri
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.24493

Abstract

This study develops an automatic classification system for customer complaints in the banking sector using the Long Short-Term Memory (LSTM) deep learning method. A dataset comprising 4,714 customer complaint entries was collected from Bank Sumut's internal communication records, categorized into six major complaint types. The data underwent comprehensive preprocessing, including cleaning, tokenization, and vectorization. A supervised learning approach was applied using an LSTM-based neural network architecture, and the model’s performance was evaluated using accuracy, precision, recall, and F1-score metrics. The results demonstrated a classification accuracy of 100% on the test set, with the model successfully categorizing free-text complaints into predefined categories. The findings highlight the strong potential of LSTM models in supporting automated text-based customer service operations within digital banking environments, particularly for Indonesian-language complaint datasets. Further research is recommended to validate the model on unseen real-world data and to address challenges related to data imbalance.
THE INFLUENCE OF COLLECTION USABILITY LEVEL ON COLLECTION UTILIZATION IN THE LIBRARY AND PUBLISHING Syafrita, Nella; Rahmah, Elva
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.23670

Abstract

Libraries play a crucial role as centers of information resources, supporting academic activities within higher education institutions. However, the effectiveness of library collection utilization largely depends on the level of collection usability. This study aims to describe the level of collection usability, the level of collection utilization, and analyze the influence of collection usability on collection utilization at the Library and Publishing Unit of Padang State University. This research employed a quantitative approach using a descriptive-correlational design. A total of 100 respondents were selected through simple random sampling from the population of library visitors between August and October 2024. Data were collected through a questionnaire and analyzed using normality tests, Pearson correlation, simple linear regression, and the coefficient of determination. The results indicate that the level of collection usability is categorized as good, with an average score of 3.48, while the level of collection utilization is also classified as good, with an average score of 3.795. Correlation analysis reveals a strong positive and significant relationship between collection usability and collection utilization, with a Pearson correlation coefficient of 0.837 (p < 0.001). The regression analysis shows that the level of collection usability contributes 70.1% to collection utilization, while the remaining 29.9% is influenced by other unexamined variables. This study concludes that the higher the level of collection usability, the more optimal the utilization of library collections by users. The findings highlight the importance of continuous collection updates, routine surveys of users' information needs, and enhanced access to digital resources. These strategies are essential to maximize collection utilization in support of learning, research, and knowledge development within higher education settings.
SOCIAL NETWORK SECURITY RESEARCH TRENDS: BIBLIOMETRIC ANALYSIS 2013 TO 2023 Muchtarom, Keysha Husna; Winoto, Yunus; Rachmawati, Tine Silvana
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.22351

Abstract

This research discusses the development of trends regarding social network security research. Through the bibliometric analysis method by analyzing data found in the Scopus and Dimensions databases. Trend analysis of social network security research using the Scopus and Dimensions databases provides valuable insights. The findings show consistent interest and significant growth in this research. The research focus covers various aspects of social network security, reflecting the complexity of the topic. Collaboration between researchers also proved important, with a high level of collaboration and significant international collaboration. The contributions of key researchers such as Zhang Z, Abraham A, Choo KKR, Li X, and Akhramovich V made a significant impact in this field. Frequently occurring keywords, such as “social networking (online)” and “network security,” illustrate the research focus on security aspects in the context of online social networks. The findings provide guidance for researchers to understand future trends and directions of social network security research. Overall, this analysis provides important insights into the evolution and characteristics of social network security research. These findings can be used as a basis for further research, knowledge development, and guidance for practitioners in the field of social network security.
DYNAMICS OF ORGANIZATIONAL COMMUNICATION IN URBAN INFRASTRUCTURE OF MEDAN CITY GOVERNMENT: DEVELOPMENT IMPLICATIONS IN THE FRAMEWORK OF MODERNIZATION AND EQUALITY OF ACCESS Ritonga, Hasnun Jauhari; Mansur, Awal
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.24143

Abstract

This study aims to explore the dynamics of organizational communication in the management of urban infrastructure projects in Medan City, focusing on how communication between institutions and with the community affects the success of infrastructure development. The urgency of this research arises from the need to address complex urban problems such as congestion and flooding, as well as support sustainable and inclusive city modernization efforts. The methodology used in this study is qualitative with a descriptive approach, where primary data is collected through archives and official documents published by the Medan City Government, including details of project implementation and progress reports. Secondary data involves relevant literature studies to strengthen the analysis of organizational communication dynamics. Data analysis was carried out using the Miles, Huberman, and Saldana model which includes data collection, condensation, display, and drawing conclusions from data. The results of the study indicate that the effectiveness of organizational communication plays a critical role in ensuring the success of infrastructure projects, especially in supporting equal access and encouraging modernization. Projects such as the Mebidang Bus Rapid Transit (BRT) and the construction of the Jalan Gatot Subroto underpass not only improve mobility but also open wider access to city services, contributing to a more equitable distribution of development benefits. In the discussion, this study suggests the importance of strengthening communication structures and adopting new communication technologies to improve transparency and responsiveness in project management. 
OPTIMIZING THE ROLE OF SCHOOL LIBRARIES IN IMPROVING STUDENTS' READING INTEREST IN THE DIGITAL ERA (CASE STUDY OF SMPN 15 MATARAM) Sa'adiah, Halimatun; -, Ridwan; Ayu Hapsari, Nurul Fikriati; -, Rohana
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 10, No 1 (2025)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v10i1.24240

Abstract

In today's information era, digital transformation of school libraries is a major strategy in increasing students' interest in reading. This study analyzes the implementation of an automation system based on SLiMS (Senayan Library Management System) and a physical literacy program in optimizing the role of the library at SMPN 15 Mataram. The approach used is descriptive qualitative with a case study method, and data collection through observation, interviews, and documentation. Data analysis was carried out using the Miles, Huberman, and Saldana model which includes reduction, presentation, and drawing conclusions. The results of the study show that by April 2025, 1,000 out of 2,000 book collections have been successfully inputted into SLiMS, which contributes to increasing the efficiency of collection management and readiness of digital services. The reading garden and reading corner programs in the classroom increase student interaction with informal reading materials by 40%. The novelty of this study lies in the simultaneous integration of digital transformation and physical space-based literacy, which produces a contextual digital literacy ecosystem model. The practical contribution of this study is in the form of recommendations for tiered implementation strategies that combine digitalization and participatory literacy to create adaptive and sustainable school libraries.

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