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Buletin Studi Ekonomi

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Published by Universitas Udayana

ISSN : 14104628 EISSN : 25805312 DOI : https://doi.org/10.24843/BSE.2025.v30.i01

Core Subject : Economy,

Economics, Econometrics & Finance

Buletin Studi Ekonomi diterbitkan oleh Fakultas Ekonomi Universitas Udayana. Terbit dua kali setahun pada bulan Februari dan Agustus. Berisi tulisan yang diangkat dari hasil penelitian di bidang ekonomi. ISSN 1410-4628.

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Articles 10 Documents

Search results for , issue "VOL.25.NO.1.FEBRUARI 2020" : 10 Documents clear

KUALITAS LAYANAN MEDIA RESERVASI KAMAR HOTEL TERHADAP KEPUASAN PELANGGAN DI PT. JAYA PRIMA UTAMA LESTARI TOUR AND TRAVEL BANDUNG Darsyaf Hadi Wijaya
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

Travel agent merupakan perusahaan yang bergerak di bidang jasa, oleh sebab itu kualitas jasa yang baik merupakan salah satu strategi penting bagi suatu travel agent untuk memuaskan pelanggannya karena kepuasan pelanggan inilah yang mendorong intensitas pembelian produk yang ditawarkan. Dalam penelitian ini penulis ingin mengetahui bagaimana kualitas layanan media reservasi produk kamar hotel di PT. Jaya Prima Bandung, dari layanan media itulah penulis akan mengukur tingkat kepuasan pelanggan melalui persepsi dan ekspektasinya serta sejauh mana pengeruh kualitas layanan media reservasi hotel terhadap kepuasan pelanggan. Dalam penanganan reservasi kamar hotel di PT. Jaya Prima menggunakan media sebagai alat bantu dalam melakukan reservasi hotel, dimana media tersebut dapat digolongkan atas tiga golongan yang pertama yaitu auditif, kedua media visual dan yang terakhir audiovisual. Dalam melaksanakan penelitian ini, menggunakan metode deskriptif. Teknik pengumpulan data adalah dengan wawancara, penyebaran kuesioner, dan observasi. Sedangkan alat kumpul data dari penelitian ini adalah angket atau kuesioner. Untuk unit analisis dalam penelitian ini adalah analisis media reservasi hotel, yang terdiri dari telepon, fax, dan internet. Kemudian analisis kualitas layanan, yang terdiri dari tangible, reliability, responsiveness, assurance, and empathy. Dan terakhir unit yang dianalisis adalah analisis persepsi dan ekspektasi. Dari penelitian ini kesimpulan yang didapat adalah bahwa penilaian persepsi pelanggan terhadap kualitas layanan media reservasi dalam kategori cukup. Namun masih ada aspek-aspek yang masih harus mendapat perhatian untuk ditingkatkan. Untuk ekspektasi pelanggan terhadap semua aspek dimensi kualitas layanan media reservasi hotel dianggap penting bagi konsumen yang melakukan layanan reservasi hotel melalui media. Hubungan antara kualitas layanan media reservasi hotel dengan kepuasan pelanggan yang melakukan reservasi hotel melalui media bisa dikategorikan hubungan yang kuat, hal ini didapat dari perhitungan korelasi antara variable kualitas layanan media reservasi dan kepuasan pelanggan. Hasil tersebut membuktikan dugaan penulis bahwa pelanggan akan baru merasa puas apabila kualitas layanan media reservasi hotel yang diberikannya memiliki suatu yang standar tertentu sesuai dengan apa yang diharapkan oleh pelanggan yang melakukan reservasi tersebut.

PERTUMBUHAN EKONOMI REGIONAL DI INDONESIA: PERAN INFRASTRUKTUR, MODAL MANUSIA DAN KETERBUKAAN PERDAGANGAN Andi Kustanto
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

This study discusses the analysis of the impact of infrastructure development,human capital and trade openness on regional economic growth in Indonesia using the paneldata method. The model was built based on the Solow growth model using road infrastructure,electricity infrastructure, health infrastructure, life expectancy, mean years of schooling and tradeopenness in 34 provinces in Indonesia. Estimation results obtained from this study using the fixedeffects model indicate that regional economic growth in Indonesia is influenced by electricityinfrastructure, health infrastructure, mean years of schooling, life expectancy, and trade openness.Whereas road infrastructure has a negative and not significant effect on regional economic growthin Indonesia. Life expectancy has the biggest impact on regional economic growth followed bymean years of schooling, health infrastructure, electricity infrastructure, and trade openness.

PENGARUH KUALITAS PRODUK DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP KOMUNIKASI WORD OF MOUTH Putu Mertayasa; I Gusti Ayu Ketut Giantari
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

The purpose of this study was to explain the effect of product quality and brand image on IndiHome customer satisfaction in Denpasar City, and to explain the effect of product quality, brand image and customer satisfaction on IndiHome customers' word of mouth communication in Denpasar City. The population in this study were all IndiHome customers in Denpasar City. The sampling technique used is purposive sampling method. The number of samples used in this study were 100 respondents. The data analysis technique used in this study is path analysis. The results showed that product quality and brand image had a positive and significant effect on IndiHome customer satisfaction in Denpasar City, and product quality, brand image and customer satisfaction had a positive and significant effect on IndiHome customers' word of mouth communication in Denpasar City.

EFFECTIVENESS FINANCIAL LITERACY TOWARD MAKING DECISION OF CONSUMER BEHAVIOR Surono Bin Jamel; Moh. Bahruddin; Ahmad Habibi
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

This study aims to examine the effect of financial literacy on customer behavior. This research was conducted on the campus community of economics and business faculties of Islamic Islamic University of Lampung in 2013. The samples obtained were 41 of 496 people using slovin sampling. Analysis of the data used is quantitative descriptive using simple linear regression with the help of the statistical program spss 23 for windows. The results of the study stated that financial literacy has a positive and significant effect on consumer behavior in determining consumption decisions. Self-control is not enough to determine the right decision in consumption, so financial knowledge is needed in making effective decisions so that it can get maximum utility from the products consumed to improve welfare.

DINAMIKA PENDUDUK DAN PERTUMBUHAN EKONOMI DI INDONESIA Bayu Kharisma; Adhitya Wardhana; Sarah Annisa Noven
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

This study aims to see the effect of population dynamics variables on economic growth in Indonesia. This study uses the Ordinary Least Square model with time series data from 1986 to 2016. The data used are population dynamics variables, such as number of fertilities, infant mortality, with the variable control are the amount of labor, savings and government expenditure on economic growth measured through Gross Domestic Product. The results os the study showed that the fertility amount in Indonesia has a negative effect on the amount of economic growth in Indonesia, which means that increasing population will reduce economic growth in Indonesia. then, variable infant mortality has a negative influence on economic growth in Indonesia. Fertility variables and the population of productive age have a positive effect on labor force participation rates. Control variables, like savings and government expenditure, also have a positive effect on economic growth in Indonesia.

ANALISIS SURVIVAL DALAM MEMPREDIKSI KONDISI FINANCIAL DISTRESS Muhammad Sanyasa Tyaga; Farida Titik Kristanti
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

Companies are required to be able to maintain the survival of the company so that the company's goals can be achieved properly. Financial distress is one of the factors that causes companies to not be able to maintain their survival so that the company's goals are not achieved. Factors that cause the company is in a state of distress are internal and external factors. This study uses internal factors such as financial ratios, size, agency costs and external factor is inflation. This research method is a quantitative method using time series data. The regression model used is the cox proportional hazard regression model. Determination of the sample using purposive sampling so that 81 samples were used in this study. Based on the results of partial tests, leverage, liquidity, activity, company size, managerial agency costs do not have a significant effect on financial distress. Only inflation has a significant positive effect on financial distress.

EKSPLORASI DIVIDEND SMOOTHING DAN BOARD DIVERSTY PADA NILAI PERUSAHAAN TERDAFTAR DI BURSA EFEK INDONESIA NI Wayan Yuniasih; Ni Putu Ayu Kusumawati
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

This study aims to test the signaling effect of dividend smoothing policies and board diversity in public companies in Indonesia. Board diversity in this study is seen from the gender diversity and nationality of members of the board of directors and commissioners. Public companies are chosen because investor responses can be reflected in stock prices. To get valid results, this study adds company size and industry type as control variables. This is to avoid differences in research results due to differences in company size and type of industry in the Indonesian capital market. This research was conducted on 125 companies listed on the Indonesia Stock Exchange during the 2014-2016 periods. Samples were selected with several criteria, namely the company distributing dividends during the observation period and have complete data in accordance with research needs. Hypothesis testing will be carried out by the multiple regression method that is preceded by testing the classical assumptions. The test results found that dividend smoothing, gender, and company size had a positive effect on firm value. On the other hand, the type of industry has a negative effect on firm value. Only one variable, namely the presence of foreign board members does not affect the value of the company. If seen from the adjusted R2 value of 0.159, all these variables are only able to explain 15.9% of the company's value variables. This means that there are other variables that also affect the value of the company that are not included in this study. Therefore further research can add other variables that might affect the value of the company such as corporate social responsibility or free cash flow.

STRATEGI PENINGKATAN INTERNASIONALISASI PADA UKM KERAJINAN KAYU DI KABUPATEN GIANYAR Ni Nyoman Kerti Yasa; Wayan Yuniari; Rai Mutiara Sari; Anak Agung Diah Tarama Devi; Ida Ayu Agung Upadianti Jayantari
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

Abstract: Strategies for Increasing Internationalization in Wood Craft SMEs in Gianyar Regency.This study discusses the opportunities, challenges, strengths and weaknesses of wood craft SMEsin Gianyar Regency, Bali. The results of the Assessment will be used as a basis for developing aninternationalization improvement strategy. The analysis used in this research is SWOT Analysisand External Internal Matrix. The results showed that wood handicraft SMEs in Gianyar Regencyhad strengths and good opportunities in improving their international performance. Based on theexisting environment, these SMEs are in a determined position (carefully). Therefore, a suitablebusiness strategy to be developed is a Product Development strategy by focusing on developingproduct diversification, differentiating, branding of products, maximizing cooperation in shippinggoods, and increasing the number of alternative suppliers, in order to improve international quality.

PENGARUH EKUITAS MEREK, HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PADA GERAI STARBUCKS DI BALI Ni Putu Evi Agustini; I Gst. A. Kt. Gd. Suasana
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

The purpose of this study was to determine the effect of brand equity, price and service quality on purchasing decisions. The study was conducted on Starbucks consumers in Bali with a sample of 145 respondents using a nonprobability sampling method, namely purposive sampling. Data collection using a questionnaire taken from several Starbucks outlets in Bali. The analysis technique used is descriptive analysis and inferential analysis, namely: multiple regression analysis. The analysis found that brand equity has a positive and significant effect on purchasing decisions, price has a positive and significant effect on purchasing decisions, and service quality has a positive and significant effect on purchasing decisions. Other results found that simultaneously brand equity, price and service quality variables also have a positive and significant effect on purchasing decisions. Based on the results of the study found, Starbucks has reached a good level of brand equity, the most important thing is to maintain and improve overall performance. Starbucks is expected to maintain the quality of service to consumers so as to increase sales.

Analysis Of Bank-Spesific Factors To Determine The Profitability Of Islamic Banks In Indonesia : A Panel Regression Approach Dyah Tari Nur’aini
Buletin Studi Ekonomi VOL.25.NO.1.FEBRUARI 2020
Publisher : Buletin Studi Ekonomi

Profitability is an important indicator of the bank’s performance. In 2014, profits of Islamics bank in Indonesia decreased by 19.7 percent. This paper aims to analyze the impact of bank-specific factors to The Islamic banking system in Indonesia has shown better development Islamic bank’s profitability. This study observed 11 Islamic banks in the Indonesia banking system in the period between 2010 - 2014. The quarterly data are taken from the Indonesian Banking Directory, published by the Financial Service Authority (OJK). Using panel data regression, the Fixed Effect Model with cross-sectional correlation (SUR) has selected as the best model. According to the obtained results, among internal factors of bank profitability, the most important one is the operating efficiency ratio. Furthermore, profitability is influenced negatively by liquidity risk, solvency risk, credit risk, and bank size.

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I GST AYU EKA DAMAYANTHI

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Bali

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name I GST AYU EKA DAMAYANTHI

Contact Email bseunud@gmail.com

Phone +6281933069998

Journal Mail Official bseunud@unud.ac.id

Editorial Address Jl. P.B. Sudirman, Dangin Puri Klod, Kec. Denpasar Timur, Kota Denpasar, Bali 80112

Location Kota denpasar, Bali INDONESIA

Abstract

Abstract

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Abstract

Contact Name
I GST AYU EKA DAMAYANTHI

Contact Email
bseunud@gmail.com

Phone
+6281933069998

Journal Mail Official
bseunud@unud.ac.id

Editorial Address
Jl. P.B. Sudirman, Dangin Puri Klod, Kec. Denpasar Timur, Kota Denpasar, Bali 80112

Location
Kota denpasar,

Bali

INDONESIA