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Management Analysis Journal
Published by Universitas Negeri Semarang
ISSN : 22526552     EISSN : 25021451     DOI : 10.15294/maj
Core Subject : Science,
Decision Sciences, Operations Research & Management
Management Analysis Journal (MAJ) is an open-access electronic journal focusing on scientific work on the field of business. This journal applies the theory developed from business research and connects it to actual business situations. The articles within this journal are published quarterly (March, June, September, and December). This journal is maintained and issued by Departement of Management, Faculty of Economics, Universitas Negeri Semarang. MAJ has been accredited by National Journal Accreditation (ARJUNA) Managed by Ministry of Research, Technology, and Higher Education, Republic Indonesia with Third Grade according to the decree No. 23/E/KPT/2019.
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Articles 905 Documents
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PENGARUH DIMENSI RELATIONSHIP MARKETING TERHADAP LOYALITAS PELANGGAN
Management Analysis Journal Vol 2 No 1 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i1.1962

Abstract

Abstrak ___________________________________________________________________ Penelitian ini bertujuan untuk mengetahui pengaruh secara parsial dan simultan variabel kepercayaan, komitmen, komunikasi dan penanganan keluhan terhadap loyalitas pelanggan katering Prima Semarang. Populasi penelitian sebesar 113 pelanggan. Setelah dilakukan tinjauan pustaka dan penyusunan hipotesis, data dikumpulkan melalui metode kuesioner terhadap 54 responden pelanggan katering Prima yang diperoleh dengan menggunakan teknik purposive sampling. Terbukti ke empat dimensi relationship marketing secara parsial dan simultan berpengaruh signifikan dan positif terhadap loyalitas pelanggan.   Abstract ___________________________________________________________________ This study aimed to investigate the effect of partially and simultaneous variable trust, commitment, communication and conflict handling toward loyalty customer Prima catering. Population of the research are for 113 customers. After revies of the literature and formulations of hypotheses, data collected through questionnire method on 54 customers of Prima catering respondents obtained by using purposive sampling technique. Conclusions from this research is proven four dimensions  of relationship marketing partially and  simultaneously have a significant and positive impact on customer loyalty Prima catering.
PENGARUH STOCK SPLIT ANNOUNCEMENT TERHADAP VOLUME PERDAGANGAN DAN RETURN
Management Analysis Journal Vol 2 No 1 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i1.2015

Abstract

Abstrak ___________________________________________________________________ Penelitian ini bertujuan untuk mengetahui pengaruh stock split announcement terhadap volume perdagangan dan return saham pada perusahaan yang melakukan stock split di Bursa Efek Indonesia periode 2005-2011. Sampel dalam penelitian ini adalah perusahaan yang melakukan kebijakan stock split di Bursa Efek Indonesia, yang berjumlah 30 perusahaan selama tujuh tahun. Penelitian ini menggunakan analisis uji t abnormal return dan uji Mann Whitney dengan periode pengamatan (event window) adalah 10 hari yaitu t = -5 (5 hari sebelum pengumuman stock split) dan t = +5 (5 hari sesudah pengumuman stock split). Dari hasil penelitian dapat diketahui bahwa terdapat pengaruh signifikan stock split announcement terhadap return saham dan tidak ada pengaruh yang signifikan rata-rata volume perdagangan sebelum dan sesudah stock split announcement.   Abstract ___________________________________________________________________ This study aims to determine the influence of stock split announcements against trade volume and stock return in the companies which practice stock split policy on Indonesia Stock Exchange 2005-2011 period.. The sample in this study are the companies which practice stock split policy on Indonesia Stock Exchange, amounting to 30 companies for seven years. This research applies abnormal return t test and Mann Whitney test analysis with the 10 days observatory period (event window), t = -5 (five days before stock split announcement) and t = +5 (five days after stock split announcement). From the analysis it could be seen that there are a significant rate of stock split announcements against stock return and there are no significant impact of the rate of trade volume before and after stock split announcement.
PENGARUH DIMENSI SALES SKILL TERHADAP KINERJA PENJUALAN
Management Analysis Journal Vol 2 No 1 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i1.2026

Abstract

Abstrak ___________________________________________________________________ Penelitian ini bertujuan untuk menganalisis pengaruh dimensi sales skill yang meliputi Interpersonal Skill, Salesmanship Skill, Technical Skill dan Marketing Skill terhadap kinerja penjualan PT Karya Zirang Utama. Pengambilan sampel dengan Purposive sampling, sebanyak 120 sampel. Metode pengumpulan data menggunakan kuesioner dan literatur. Analisis data menggunakan Structural Equation Model (SEM) dengan program IBM SPSS AMOS 21. Hasil penelitian ini menunjukkan ada pengaruh Interpersonal Skill, Salesmanship Skill, Technical Skill dan Marketing Skill secara simultan terhadap kinerja penjualan hal ini dilihat dari nilai chi-square dari model Struktural. Uji parsial dengan melihat nilai Regression Weight pada model, diperoleh hasil nilai C.R. >2 untuk Interpersonal Skill, Technical Skill dan Marketing Skill sedangkan nilai Salesmanship Skill <2. Simpulan dari penelitian ini adalah semakin meningkat Interpersonal Skill, Technical Skill dan Marketing Skill yang dimiliki tenaga penjual akan meningkatan kinerja penjualanya, sedangkan untuk Salesmanship Skill walaupun mengalami kenaikan atau penurunan tidak mempengaruhi kinerja penjualan.Abstract ___________________________________________________________________ This study aimed to analyze the effect of sales skill dimensions that include Interpersonal Skill, Salesmanship Skills, Technical Skills and Marketing Skill on the Sales performance at Karya Utama Utama company. Sampling,technique using Purposive sampling a total of 120 samples. Methods for collecting data using questionnaires and literature. Data analysis using Structural Equation Model (SEM) with the IBM SPSS AMOS 21 program. The results of this study showed effect of Interpersonal Skill, Salesmanship Skills, Technical Skills and Marketing Skill simultaneously on the sales performance of this seen from the chi-square value of structural models. Partial test by looking at the value of Regression Weight on the model, the results obtained C.R. values > 2 for Interpersonal Skill, Technical Skill and Marketing Skill, while Salesmanship Skill values <2. Conclusions from this research are increasing Interpersonal Skills, Technical Skills and Marketing Skill owned salespeople will improve Sales performance, while for Salesmanship Skill despite an increase or decrease does not affect sales performance.
PENGARUH KUALITAS PRODUK DAN KEWAJARAN HARGA TERHADAP LOYALITAS DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING
Management Analysis Journal Vol 2 No 1 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i1.2027

Abstract

Abstrak ___________________________________________________________________ Masalah yang dkaji dalam penelitian adalah: Adakah pengaruh kualitas produk dan kewajaran harga (price fairness) terhadap loyalitas dengan kapuasan konsumen sebagai variabel intervening. (study kasus jenang karomah). Populasi dalam penelitian ini adalah pembeli jenang karomah kudus. Sampel pada penelitian ini berjumlah 96 dengan menggunakan teknik pengambilan sampel purpose sampling. Metode pengambilan data yang digunakan adalah metode kuesioner (angket) dan dokumentasi. Metode analisis yang digunakan dalam penelitian ini yaitu: metode deskriptip presentase dan path analysis. Analisis data yang dilakukan dengan mengunakan bantuan SPSS versi 17.0. Hasil penelitian menunjukan bahwa:.(1) kualitas produk dan kewajaran harga berpengaruh secara langsung positif dan signifikan terhadap loyalitas konsumen sebesar 0,268 dan 0,247 dan signifikan dibawah 0,05. Dari hasil penelitian dapat diketahui bahwa nilai total effect variabel kualitas produk sebesar 0,405 lebih besar daripada direct sebesar 0,268. bahwa nilai total effect variabel kewajaran harga sebesar 0,353 lebih besar daripada direct sebesar 0,247. Jadi dapat disimpulkan bahwa kualitas produk dan kewajaran harga terhadap loyalitas melalui kepuasan sebagi variabel intervening.   Abstract ___________________________________________________________________ The problem discussed on this study is: Is there any influence of product quality and price fairness the loyalty with the consumers’ satisfaction as the intervening variable. (A case study at Kudus Karomah pudding). The population of this study was the consumers Pudding. The sample of this study consisted of 96 persons by taking purposive sampling. Methods of collecting the data used were questionnaire and documentation methods. Methods of analyzing the data used were presentation descriptive method and path analysis. The data analysis was done by using SPSS 17.0 version. The research finding shows that: (1) product quality and price fairness had positive and significant influence to the consumers’ loyalty in the amount of 0.268 and 0.247 and significant under 0.05. From the research findings, it can be seen that the total effect value of product quality variable was 0.405, higher than the direct which was 0.268. The total effect value of price fairness variable was 0.353 higher than the direct which was 0.247. So, it can be concluded that the product quality and price fairness to the loyalty through satisfaction as the variable is intervening.
PENGARUH ORIENTASI PASAR DAN KREATIVITAS TERHADAP KINERJA PEMASARAN PEDAGANG PAKAIAN JADI DI PASAR KLIWON KABUPATEN KUDUS
Management Analysis Journal Vol 2 No 1 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i1.2028

Abstract

Abstrak ___________________________________________________________________ Hasil uji parsial dan simultan menunjukkan nilai thitung untuk variabel orientasi pasar sebesar 4.057 dengan sig. Hitung sebesar 0,000<0,05, dan kreativitas mempunyai nilai thitung sebesar 4.947 dengan sig 0,000<0,05. Dari hasil tersebut terbukti berpengaruh positif dan signifikan terhadap variabel dependen yaitu kinerja pemasaran, melalui uji F dapat diketahui bahwa kedua variabel independen secara simultan berpengaruh positif dan signifikan terhadap kinerja pemasaran. Angka Adjusted R2 sebesar 0.495% menunjukkan bahwa 49.5. % variabel kinerja pemasaran dapat dijelaskna oleh ke empat variabel dependen dalam persamaan regresi, sedangkan sisanya sebesar 50.5% dijelaskan oleh variabel lain diluar variabel orientasi pasar dan kreativitas yang digunakan dalam penelitian ini.Abstract ___________________________________________________________________ The test results showed partial and simultaneous tcount for market orientation variable for 4,057 with sig. Count of 0.000 <0.05, and creativity have tcount for 4947 with a sig 0.000 <0.05. From these results proved positive and significant effect on the dependent variable is the performance marketing through F test can be seen that these two independent variables simultaneously have a positive and significant impact on marketing performance. R2 Adjusted figures for 0495 show that 49.5%. % Variable marketing performance can dijelaskna by the four dependent variables in the regression equation, while the remaining 50.5% is explained by other variables outside of market orientation and creativity variables used in this study.
PENGARUH EARNING PER SHARE, PRICE EARNING RATIO, RETURN ON ASSET, DEBT TO EQUITY RATIO DAN MARKET VALUE ADDED TERHADAP HARGA SAHAM DALAM KELOMPOK JAKARTA ISLAMIC INDEX
Management Analysis Journal Vol 2 No 2 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i2.2479

Abstract

Penelitian ini bertujuan untuk menguji pengaruh antara EPS, PER, ROA, DER dan MVA terhadap Harga Saham, baik secara simultan maupun parsial, pada perusahaan dalam kelompok Jakarta Islamic Index Tahun 2008-2011. Teknik pengambilan sampel penelitian dipilih secara purposive sampling dari 30 perusahaan dalam kelompok Jakarta Islamic Index yang menjadi populasi penelitian dan 21 perusahaan yang menjadi sampel penelitian. Teknik analisis data yang digunakan yaitu regresi linier berganda. Hasil penelitian menunjukkan bahwa secara simultan EPS, PER, ROA, DER dan MVA berpengaruh terhadap Harga Saham dalam Kelompok JII tahun 2008-2011, dan secara parsial hanya EPS, PER dan MVA yang berpengaruh positif signifikan terhadap Harga Saham sedangkan ROA dan DER tidak berpengaruh signifikan terhadap Harga Saham dalam Kelompok JII tahun 2008-2011. This research aimed to test the effect of EPS, PER, ROA, DER and MVA on stock price, either simultaneously or partially, the companies in the group Jakarta Islamic Index Year 2008-2011. Sampling techniques were selected by purposive random sampling of 30 companies in the group that became the Jakarta Islamic Index study population and 21 companies were selected as sample. Data analysis technique used is multiple linear regression. The results showed that simultaneous EPS, PER, ROA, DER and MVA affect the stock price in year groups 2008-2011, and partially just EPS, PER and MVA were significant positive effect on stock price while the ROA and DER no significant effect on Stock prices in the year 2008-2011 JII Group.
ANALISIS PENGARUH BIAYA KUALITAS TERHADAP PRODUK RUSAK PADA PT. NUSA TOYOTETSU CORPORATION
Management Analysis Journal Vol 2 No 2 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i2.2481

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh langsung dan tidak langsung biaya pencegahan dan biaya penilaian terhadap biaya kegagalan internal melalui produk rusak, serta pengaruh produk rusak terhadap biaya kegagalan internal. Populasi dalam penelitian ini adalah berupa kejadian biaya pencegahan, biaya penilaian, dan biaya kegagalan internal dengan jumlah sempel sebanyak 36 bulan. Metode pengumpulan data dalam penelitian ini menggunakan metode dokumentasi. Metode analisis data yang digunakan adalah uji asumsi klasik dan analisis jalur. Hasil penelitian menunjukkan bahwa biaya pencegahan dan biaya penilaian berpengaruh negatif secara langsung terhadap biaya kegagalan internal, serta biaya pencegahan dan biaya penilaian berpengaruh secara tidak langsung  terhadap biaya kegagalan internal melalui produk rusak. Simpulan yang diperoleh adalah apabila biaya pencegahan dan biaya penilaian ditingkatkan maka jumlah produk rusak akan turun dan biaya kegagalan internal ikut turun.This study aimed to determine the effect of direct and indirect costs of prevention and appraisal costs against internal failure costs through defective products, the influenced of defective products to the internal failure costs. The population in this study is in the form of incident prevention costs, appraisal costs, internal failure costs and the number of sampel are 36 months. Methods of data collection in this study used the method of documentation. Data analysis method used the classical assumption and path analysis. The results showed that the costs of prevention and appraisal costs had direct negative effect on internal failure costs, and costs of prevention and appraisal costs had indirectly affect the cost of internal failure through faulty product. Conclusion is if the cost of prevention and appraisal costs increased the number of defective products will drop and internal failure costs go down. 
ETIKA LEMBAGA DAN KINERJA PERAWAT RUMAH SAKIT UMUM DENGAN QUALITY OF WORK LIFE SEBAGAI VARIABEL INTERVENING
Management Analysis Journal Vol 2 No 2 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i2.2486

Abstract

Tujuan penelitian untuk mengkaji apakah ada pengaruh etika lembaga dan QWL terhadap kinerja perawat di Rumah Sakit Umum Daerah Kabupaten Sragen. Populasi penelitian ini adalah seluruh perawat RSUD Kabupaten Sragen yaitu sebanyak 251 perawat. Sampel penelitian ditentukan dengan random sampling, sedangkan ukuran sampel dihitung dengan rumus slovin sebesar 154 perawat. Variabel penelitian meliputi etika lembaga, QWL dan kinerja perawat. Data penelitian diperoleh melalui angket, dianalisis menggunakan program IBM SPSS 19. Hasil penelitian menunjukkan ada pengaruh langsung antara etika lembaga terhadap QWL. Variabel etika lembaga dan QWL memiliki pengaruh langsung terhadap kinerja perawat serta pengaruh mediasi variabel QWL terhadap etika lembaga dan kinerja perawat. Disarankan agar perawat RSUD Kabupaten Sragen meningkatkan kemampuan mandirinya (ability) untuk menunjang kinerja masa sekarang dan masa yang akan datang. Sedang untuk pihak RSUD disarankan untuk memperjelas peran perawat dan memberikan dukungan serta informasi terkait isu keperawatan guna menunjang optimalisasi kinerja perawat. Saran untuk penelitian lanjutan adalah menambahkan wawancara dalam pengambilan data untuk menghindari bias persepsi responden.This study aimed to assess whether or not there are the influence of Ethical institute and QWL toward the nurse performance at the General Hospital of Sragen Regency. The population of this study was all nurses of the general hospital of Sragen amount to 251 nurses. The research sample was determined by random sampling, while the sample size was calculated with the formula of Slovin at the rate of 154 nurses. The variables included the ethical institutes, QWL and the performance of nurses. Data was obtained through the questionnaires which were analyzed by using IBM SPSS 19 program. The results showed that there was direct influence between the ethical institute and QWL. The variable of ethical institute and QWL also had direct influence toward the nurses’ performance and QWL variables mediate between the Institution ethics and the performance of nurses. This research recommended that nurses in the general hospital of Sragen should improve the ability of independence to support the performance at the present and the future. Beside, the study advised for the general hospitals to clarify the role of nurses, give support and the information which was related to the nursing issues for optimizing the nurses’ performance. The suggestions which can be given for further research is adding interviews in data collection in order to avoid the bias perception of respondent.  
PENGARUH RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING
Management Analysis Journal Vol 2 No 2 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i2.2490

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh antara ikatan keuangan, ikatan sosial dan ikatan struktural secara langsung dan tidak langsung terhadap loyalitas nasabah serta mengetahui pengaruh antara kepuasan terhadap loyalitas nasabah. Penelitian ini dilakukan dengan menyebarkan kuesioner kepada nasabah yang sedang melakukan transaksi di Bank BRI Kantor Unit Pageruyung. Pengujian dan pengolahan data menggunakan perangkat lunak SPSS 16. Hasil penelitian menunjukkan bahwa secara parsial ikatan keuangan, ikatan sosial, dan ikatan struktural berpengaruh positif secara langsung terhadap loyalitas nasabah. Serta kepuasan berpengaruh positif terhadap loyalitas nasabah. Namun, secara parsial ikatan keuangan, ikatan sosial, dan ikatan struktural tidak berpengaruh positif secara tidak langsung terhadap loyalitas nasabah. Jadi dapat disimpulkan bahwa apabila ikatan keuangan, ikatan sosial dan ikatan struktural yang diterapkan meningkat, maka loyalitas nasabah juga akan meningkat. Serta apabila kepuasan nasabah meningkat, maka loyalitaspun akan meningkat.The purpose of this research was to determine the effect of financial bonding, social bonding, and the structural bonding directly and indirectly on customer loyalty, and also to determine the effect of customer satisfaction toward customer loyalty.The research was conducted by distributing questionnaires to customers who are conducting transactions at Bank BRI unit Pageruyung. Testing and processing of data using SPSS software.The results showed that partially financial bonding, social bonding, and the structural bonding have positive effect on customer loyalty. And satisfaction has a positive effect on customer loyalty. On the other hand, financial bonding, social bonding, and the structural bonding partially have no positive effect on customer loyalty.So it can be concluded that if financial bonding, social bonding, and the structural bonding is applied increased, it will also increase customer loyalty. As well as increased customer satisfaction, then loyalty increased.
PENGARUH MOTIVASI DAN LINGKUNGAN KERJA TERHADAP KINERJA PT. AUGRAH RAHARJO SEMARANG
Management Analysis Journal Vol 2 No 2 (2013): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v2i2.2493

Abstract

Tujuan penelitian ini untuk mengidentifikasi dan menganalisis pengaruh motivasi danlingkungankerjaterhadap kinerja karyawan. Populasi dalam penelitian ini adalah karyawan PT. AnugrahRaharjo Semarang yang berjumlah 69 orang dengan sampel sejumlah 69 orang menggunakan sample jenuh. Pengujian hipotesis menggunakan analisis deskriptif dan regresi linier berganda. Hasil penelitian ini menunjukkan bahwa secara parsial motivasi berpengaruh positif signifikan terhadap kinerja, ini berarti semakin tinggi motivasi pada suatu perusahaan berdampak pada semakin tinggi kinerja perusahaan tersebut. Lingkungan kerja berpengaruh positif signifikan terhadap kinerja, ini berarti semakin baik lingkungan kerja yang ada di perusahaan berdampak pada semakin tinggi kinerja perusahaan tersebut. Secara parsial motivasi dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Dan dari perhitungan Koefisiensi determinasi (R2) motivasi dan lingkungan kerja keduanya mempunyai pengaruh terhadap kinerja sebesar 55,4%.The purpose of this study is to identity and analyze the impact of motivation and good working environment on employee. The responden of study are employees of PT. AnugrahRaharjo Semarang grace with amounts to 69 people with a sample of 69 people who use saturade sample. The testing of hypothesis uses descriptive analysis. The results of this study showed that motivations has a significant positive impact on performance, this meansthe higher a company’s motivation has an impact on the higher working performance of the company. working environment has a significant positive impact on performance, this meansthe higher a company’s working environment has an impact on the higher working performance t of the company. And simultanously motivation and the working environment have positive and significant impact on employee working performance. And the calculation of Coefficient of determination (R2) both motivation and working environment have an impacts of the working performance of 55,4%.

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