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p-Index From 2021 - 2026
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All Journal Socius: Social Sciences Research Journal
Eva Hany Fanida
S1 Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Negeri Surabaya
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

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The Influence Of Service Inclusivity On The Comfort Of Sidilan FISIPOLUnesa Website Users Krisna Dwi Darna Iswanto; Fitrotun Niswah; Meirinawati M; Eva Hany Fanida
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 12 (2026): July 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20691580

Abstract

The digital transformation in higher education requires services that are not only effiicient and effective but also inclusive and accessibke to all users. This study aims to analyze the influence of service inclusivity on user convenience on the Digital Service System (Sidilan) website of the Faculty of Social and Political Sciences, UNESA. A quantitative approach was employed using a survei method involving Sidilan Website users. The collected data were analyzed using inferential statistic through simple linear regression analysis. The results indicate that service inclusivity has a positive and significant effect on user convenience, with a significance values of less that 0,001. Regarding user convenience dimensions, all dimensions of service inclusivity significantly affect access convenience and evaluation convenience. However, in the search convenience dimension, the availibility variable was not significant (Sig. 0,290). Likewise, in service submission convenience and post-submission convenience, the affordability variable showed no significant effect, with significance values of 0,059 and 0,099, respectively. The findings also reveal that digital ability is the most dominant dimension influencing all aspects of user convenience, as indicated by the highest Beta coefficient of  0,513 in the search convenience dimension. These findings suggest that improving the quality of inclusive digital services should be accompanied by strengthening user’s digital capabilites to ensure that services can be accessed, understood, and utilized effectively by all members of the academic community without barriers.
Strategies for Improving the Performance of Civil Servants (ASN) Through the E-Performance Application at the Regional House of Representatives (DPRD) Secretariat of Sidoarjo Regency Almira Dhevany; Trenda Aktiva Oktariyanda; Meirinawati M; Eva Hany Fanida
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 10 (2026): May 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

The implementation of a digital-based performance management system through the E-Kinerja application is a government effort to improve the productivity and accountability of Civil Servants (ASN). This study aims to analyze the strategy for improving ASN performance through the E-Kinerja application using strategic management indicators proposed by Robbins and Coulter (2016), including mission, objectives, and strategy identification, internal and external environmental analysis, strategy formulation, implementation, and evaluation. This research employed a descriptive qualitative approach. Data were collected through interviews, observations, and documentation involving structural officials, personnel staff, and ASN users of the E-Kinerja application. Data analysis was conducted through data reduction, data display, and conclusion drawing. The results indicate that the strategy for improving ASN performance through E-Kinerja has been implemented effectively. Leadership support, the facilitator system in each unit, intensive communication, and continuous monitoring and feedback are the main supporting factors. Internal strengths include human resources that are adaptive to technology, while differences in digital literacy remain a challenge. Externally, national regulations and regional digitalization policies serve as opportunities, whereas public pressure and technical system constraints pose potential threats. Continuous evaluation utilizing E-Kinerja data supports performance improvement and strategic decision-making. 
Co-Authors Almira Dhevany Fitrotun Niswah Krisna Dwi Darna Iswanto Meirinawati M Trenda Aktiva Oktariyanda