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All Journal JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Journal of Governance Innovation Dialektika: Jurnal Ekonomi dan Ilmu Sosial Al Qisthi: Jurnal Sosial dan Politik Al-Qisthi: Jurnal Sosial dan Politik Arus Jurnal Sosial dan Humaniora JAQ Komunita: Jurnal Pengabdian dan Pemberdayaan Masyarakat JADMENT: Journal of Administration and Development JURNAL SAINS, SOSIAL DAN HUMANIORA
Jamil, Julfi
Universitas Muhammadiyah Maluku Utara, Ternate
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Penguatan Literasi Pelayanan Publik Bagi Mahasiswa Melalui Program PKL Di DPMPTSP Kota Ternate Sukur Suleman; Sahrony A. Hirto; Julfi Jamil
KOMUNITA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 5 No 3 (2026): Agustus
Publisher : PELITA NUSA TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60004/komunita.v5i3.798

Abstract

Field Work Practice (PKL) is a form of experiential learning aimed at improving students’ understanding of public service practices directly. This community service article aims to describe the strengthening of public service literacy for students of Public Administration through PKL activities at the Investment and One-Stop Integrated Service Office of Ternate City. The methods used in this activity include mentoring, field observation, participation in administrative service processes, and evaluative discussions between students and field supervisors. The results of the activity indicate that students gained an increased understanding of public service procedures, service ethics, licensing administration, as well as the application of transparency and accountability principles in government bureaucracy. In addition, PKL activities were also able to improve students’ communication skills, discipline, and adaptability to the public service work environment. This program makes a positive contribution to building the academic and practical competencies of students as prospective professional public administration officers or practitioners. Thus, PKL activities become a strategic means of strengthening public service literacy based on field experience.
Co-Authors ., Milwan Abdurrahman Kader Anfas, Anfas Darwin Abd Radjak Fahri Aufat Fathnun Tan Hafel, Muhlis Laily Ramadhany Can Milwan, Milwan Muhamad Jani Muhammad Eko Duhumona Roman Hadi Saputro Sahrony A. Hirto Sahrony A. Hirto Sukur Suleman Thamrin Husain Umasugi, Mohbir