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All Journal Jurnal Akademika Baiturrahim Jambi Prosiding Seminar Kesehatan Nasional
Fithriyani Fithriyani
Universitas Baiturrahim
Health Professions Nursing Public Health

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Gambaran Pengetahuan Perawat dalam Penerapan Asuhan Keperawatan Berbasis 3 S ( SDKI, SLKI DAN SIKI) Miko Eka Putri; Mila Triana Sari; Fithriyani Fithriyani
Prosiding Seminar Kesehatan Nasional Vol. 4 No. 1 (2025): Desember
Publisher : 3031-8572

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36565/prosiding.v4i1.289

Abstract

Nursing care service standards are inseparable from the nursing process which is the main task of nurses in providing nursing care. This process starts from assessment, establishing nursing diagnoses, preparing nursing care plans, implementing and evaluating the success of the care provided. Based on the results of interviews with 2 nurses, they said that they had been exposed to 3S-based nursing care standards. Therefore, it is necessary to identify the implementation of 3S-based nursing care (SDKI, SLKI, SIKI) at Putri Ayu Community Health Center. The purpose of this study was to determine the factors related to the implementation of 3S-based nursing care at Putri Ayu Community Health Center. Data collection was carried out on February 26, 2025. With a total sampling technique of 19 nurses. This study was conducted on February 12-22, 2024. With a total sampling technique of 19 nurses. Based on the results of the study, it shows that some respondents have sufficient knowledge (52.5%). Therefore, it is necessary to continuously improve nurses' knowledge regarding the implementation of the 3 Standards of Nursing Care
Faktor yang Berhubungan dengan Kepuasan Pelayanan Kesehatan di Puskesmas Putri Ayu Kota Jambi Fithriyani Fithriyani; Miko Eka Putri
Jurnal Akademika Baiturrahim Jambi Vol. 15 No. 1 (2026): Maret
Publisher : Universitas Baiturrahim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36565/jab.v15i1.1049

Abstract

Patient satisfaction is an important indicator of the quality of health services in primary facilities such as health centers because it reflects the extent to which services meet the expectations and needs of patients. This satisfaction not only determines clinical success but also affects public trust in public health services and the regularity of patient visits. The health facility that is widely used by the community is the Health Center.Puskesmas The success of health services is seen from community satisfaction which is also a benchmark for service quality in an effort to improve health. The study aimed to find out the factors related to health service satisfaction at the Putri Ayu Health Center, Jambi City. Satisfaction factors include tangible, reliability, responsiveness, assurance and emphaty. Samples were carried out to people who visited the Putri Ayu health center in Jambi City in 2024 with an accidental sampling technique  with a total of 48 people. The research was conducted from October 2024 to August 2025 at the Putri Ayu Health Center. The research design used was descriptive analysis with univariate and bivariate data analysis. The results of the univariate analysis were obtained by Tangible with the Satisfied category 66.7%, Reliability with the Satisfied category 58.3%, responsiveness with the Satisfied category 66.7%, Assurance with the Satisfied category 79.2% and emphaty with the Satisfied category 66.7% and the bivariate analysis found that there was a relationship between Tangible, Reliability, Responsiveness, Assurance and Emphaty with satisfaction in health services. The conclusion of the study was obtained that more than most of the factors in the satisfaction category and there was a relationship between factors related to satisfaction of health services. Suggestions for the Putri Ayu Health Center to optimize services to the community so that they can increase community satisfaction with health services
Co-Authors Miko Eka Putri Mila Triana Sari