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Relationship between Customer Management Micro, Small and Medium Enterprises (MSMEs) and Marketing Performance in Banten Suherna, Suherna; Nasiatin, Titin
Journal of Sustainable Tourism and Entrepreneurship Vol. 5 No. 1 (2023): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v5i1.2005

Abstract

Introduction: The current economic crisis in Indonesia, micro, small, and medium-sized enterprises (MSMEs) have proven to be very resilient. When expanding a nation's economy, micro, small, and medium-sized businesses (MSMEs) play a crucial and vital role, so that’s why the researcher want to know about The aim of this research is to see the influence of customer relationship quality on the marketing performance of MSMEs. Materials and Methods: Sampling from food and beverage MSMEs in Banten province. The sample size was 209 respondents. Data collection using a questionnaire with direct interviews with respondents. Secondary data was obtained from BPS Banten Province. analysis technique using the SEM method Results: There is a relationship between Micro, Small and Medium Enterprises (MSME) Customer Management and Marketing Performance with a p value above 0.05.
Analisis Misalignment Pada Unit High Pressure Fluidized Bad Menggunakan Dial Indicator Suherna, Suherna; Kelana, Nikho Bayu Kusuma; Nurdin, Akhmad
IDENTIFIKASI Vol 8 No 2 (2022): IDENTIFIKASI
Publisher : Program Studi Kesehatan dan Keselamatan Kerja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/identifikasi.v8i2.251

Abstract

Rotation machines are one of the driving machines that are widely used in industrial factories because they are strong, reliable, easy to maintain and efficient. Installation of the machine with other equipment requires accuracy so that the axis between the two is truly an axis of "alignment". The importance of accurate alignment of the machine is the main reason for conducting this research, repairs that occur in the machine that require a shift between the motor and fan from their initial position need to be aligned. The method used is a rim and face dial indicator, measuring the axle on the face and rim hub that does not move and measuring the soft foot that occurs on the motor and aerator legs and measuring run out of the clutch at positions 0°, 90°, 180° and 270°. After getting the results of pre-alignment measurements and calculations, the HPFB A position of the aerator must be added with a shim for IB of 1,4 mm and OB of 1,99 mm. To shift the aerator the IB leg needs to be shifted to the left by 0,5 mm and the OB leg is shifted to the right by 1,1 mm. HPFB B aerator position must be added by shim for IB of 1,26 mm and OB of 1,86 mm. To shift the aerator, the IB leg needs to be shifted to the left by 0,45 mm and the OB leg is shifted to the right by 0,96 mm. HPFB C aerator position must be added with shim for IB of 1,4 mm and OB of 1,99 mm. To shift the aerator, the IB foot needs to be shifted to the left by 0,6 mm and the OB leg is shifted to the right by 1 mm.