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THE INFLUENCE OF WORK ENVIRONMENT TOWARDS TURNOVER INTENTION OF EMPLOYEE OF 4 STAR HOTELS IN PADANG CITY Meirina, Ira; Ferdian, Feri; Pasaribu, Pasaribu; Suyuthie, Hijriyantomi
Journal of Business on Hospitality and Tourism Vol. 4 No. 2 (2018): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v4i2.120

Abstract

The purpose of this study was to analyze the influence of the work environment towards turnover intention of 4-star hotel employees in Padang City. This type of research is quantitative descriptive with a causal associative approach. The population in this study was 796 people consisting of all 4-star hotel employees in Padang City. The sample is 251 people using proportional random sampling technique. The data analysis technique used is simple linear regression analysis. The results of the study show that F counts with sig. 0,000 <0,05, then the work environment variable has a significant influence on employee turnover intention. Next, R Square is 0.309. This means that the work environment affects employee turnover intention by 30.9% and the rest is influenced by other factors such as salary, work stress, job satisfaction. Regression coefficient value if Y = a + bX = 17,713 + 0.744 X means that every increase of 1 unit of work environment will increase 0.744 employee turnover unit intention of 4-star hotel in Padang City.
WHAT SERVICESCAPES SHOULD BE PRIORITIZED IN THE HOSPITALITY CENTER, UNIVERSITAS NEGERI PADANG? Pasaribu, Pasaribu; Putra, Trisna; Lisna, Yuke Permata
Journal of Business on Hospitality and Tourism Vol. 4 No. 2 (2018): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v4i2.121

Abstract

The Hospitality Center is one of the business incubators managed by the Faculty of Tourism and Hospitality of the UNP. Currently, the Hospitality Center provides lodging services and will be equipped with other supporting facilities. Consumers who become the market share of this accommodation are University guests, trainees, students and employees, especially those in Padang State University. As one of the business incubators since UNP changed its status to a Public Service Agency, this unit is expected to be one of the pioneers of income generating which can contribute significantly to the income of the UNP. To increase Occupancy and maximize revenue and Hospitality Center, it is necessary to study the servicescape that is needed (Importance) by guests and how the performance (performance) of the servicescape itself has been provided by the manager. This study seeks to assess the level of importance and performance of each item from servicescapes consisting of ambient conditions, spatial layout and functionality, sign, symbol, and artifacts. The purpose of this study is; to determine the level of importance and performance of servicescapes, so that it can facilitate the assessment and help take action on servicescapes that have been analyzed and grouped into importance performance analysis, it can assess the condition of existing servicescapes and can make priority scales future improvements. The research method used in this study was descriptive method with a quantitative approach by distributing questionnaires to 80 guests who had or were staying at the Hospitality Center, Padang State University. The results of the research trials show that there were no declarations from the instruments prepared. The results of the study show that all the attributes of servicescapes belong to the B quadrant (Maintain Achievement), where the level of importance of servicescapes required by guests, has been met by the manager.
ECOTOURISM DEVELOPMENT IN SUNGAI JANIAH, AGAM: THE PARADIGMS FROM THE LOCAL COMMUNITY Azwar, Hendri; Pasaribu, Pasaribu; Pramudia, Heru
Journal of Business on Hospitality and Tourism Vol. 5 No. 2 (2019): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v5i2.173

Abstract

Ecotourism pays attention to conserved ecosystems with the aim of improving the welfare of local communities. Ecotourism development might have a positive impact on the natural, economic, social and cultural environment. Sungai Janiah is one of the tourist destinations in Agam Regency which has its own attraction that has the potential to become ecotourism. To support this, full support from the local community as a tourism agent is needed later. The purpose of this study is to identify and analyze local community surveys about ecotourism in the Sungai Janiah. This type of research is a quantitative descriptive study with survey methods. The research sample of 77 respondents were taken by purposive sampling technique by distributing questionnaires to families who settled in the Sungai Janiah. The data analysis technique used is descriptive analysis using score classification. The results showed 86% of the public strongly agreed that the Sungai Janiah would become ecotourism. Furthermore, in terms of environmental dimension, 89.61% of the respondents stated strongly agree, the Economic dimension 98.70% of the respondents strongly agreed, the cultural dimension 96.10% of the respondents strongly agreed, and the Social dimension 72.73% the respondents strongly agreed. From the results of the community survey, it is generally apparent that the community strongly agrees that the concept of ecotourism is suitable to be developed in the Sungai Janiah.
PENGUATAN KAPASITAS KELOMPOK SADAR WISATA PANTAI AIR MANIS MELALUI PELATIHAN BALAWISTA (LIFEGUARD) Pasaribu, Pasaribu; Azwar, Hendri; Afni, Fauza
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 6 (2024): Vol. 5 No. 6 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i6.38193

Abstract

Salah satu objek wisata unggulan yang teracantum dalam RIPPARDA 2017-2032 Kota Padang yaitu Objek Wisata Pantai Air Manis. Pantai Air Manis merupakan salah satu daya tarik wisata unggulan di Kota Padang yang secara administratif masuk ke wilayah Kelurahan Air Manis, yang berada dalam Kecamatan Padang Selatan, Kota Padang. Topografi kelurahan ini didominasi oleh kawasan pantai dan perbukitan, dengan jumlah penduduk lebih kurang 1700 jiwa. Pada tahun 2019 saja, saat musim liburan, rata-rata jumlah kunjungan wisatawan per hari ke Pantai Air Manis adalah sekitar 11.600 orang dengan kontribusi PAD sebesar Rp 260.000.000.000. Hal ini menunjukkan bahwa Pantai Air Manis sudah melayani wisatawan tanpa adanya pengelolaan berbasis resiko dengan tidak menyediakan petugas keselamatan di kawasan wisata Pantai. Tidak hanya ketidaktersediaan SDM pengelola yang memiliki kemampuan memberikan pertolongan keselamatan kepada pengunjung, pengelola wisata tirta/wisata Pantai Air Manis juga tidak menyediakan alat-alat keselamatan dasar, padahal seluruh standar keselematan ini telah diatur dalam Peraturan Menteri Pariwisata dan Ekonomi Kreatif/ Kepala Badan Pariwisata dan Ekonomi Kreatif Republik Indonesia Nomor 4 Tahun 2021 Tentang Standar Kegiatan Usaha Pada Penyelenggaraan Perizinan Berusaha Berbasis Risiko Sektor Pariwisata terkait standar usaha wisata pantai berisiko menegah/rendah. Adapun tujuan umum dari kegiatan PKM (Program Kemitraan Masyarakat) ini adalah untuk akselerasi pengembangan wisata bahari/tirta di Kelurahan Air Manis. Adapun tujuan khusus dari kegiatan ini adalah sebagai berikut: memberikan pelatihan berbasis kompetensi tentang Balawista (Lifeguard); memberikan bantuan peralatan dasar keselamatan pengunjung. Selain itu, masyarakat lokal diharapkan dapat memanfaatkan aktifitas pariwisata bahari di Kelurahan Air Manis yang dikemas menjadi paket wisata sebagai sumber penghasilan pendamping selain bekerja sebagai pedagang agar kualitas hidup masyarakat lokal dapat meningkat. Dari kegiatan ini, diharapkan beberapa luaran yang menjadi target adalah: dibuatnya modul Pelatihan, diperolehnya sertifikat Pelatihan Bagi Mitra, artikel Pada Jurnal Pengabdian Terakreditasi Sinta, Pemberitaan Pada Media Cetak dan Online, Dokumentasi Kegiatan dalam bentuk Video, Poster, dan Rekognisi SKS bagi mahasiswa.
NAGARI AIR BANGIS, PASAMAN BARAT: DARI POTENSI MENJADI DAYA TARIK WISATA UNGGULAN BAHARI MELALUI PELATIHAN PEMANDU SNORKELING BAGI KELOMPOK SADAR WISATA SEMBILAN NAGA Pasaribu, Pasaribu; Fedian, Feri; Gemaini, Andri
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 6 (2024): Vol. 5 No. 6 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i6.40376

Abstract

Kabupaten, Pasaman Barat merupakan Kabupaten ke-2 tertinggi penyumbang jumlah penduduk miskin di Sumatera Barat. Pada tahun 2022, angka kemiskinan Pasaman Barat masih tercatat sebesar 6,93 persen setara dengan 32.910 jiwa (BPS 2023). Selain permasalahan angka kemiskinan, angka pengangguran di Pasaman Barat tercatat 13.377 dari 223.000 orang angkatan kerja pada 2022. Beberapa penyebab tingginya angka penggangguran di Pasaman Barat adalah: lapangan kerja yang sedikit dengan tingkat populasi penduduk meningkat, tingkat pendidikan dan lapangan kerja tidak sesuai serta masih kurangnya keterampilan para pencari kerja. Salah satu kecamatan yang memiliki sumberdaya wisata yang potensial untuk dikembangakan sebagai destinasi wisata bahari adalah Kecamatan Sungai Beremas. Kecamatan Sungai Beremas hanya terdiri dari satu Nagari, yaitu Nagari Air Bangis. Nagari ini memiliki luas wilayah yang mencapai 440,48 KM2. Potensi wisata bahari ini belum dimanfaatkan sebagai usaha pariwisata yang dapat memberikan dampak positif terhadap perekonomian. Masyarakat Nagari Air Bangis masih bekerja pada sektor perikanan dan Perkebunan. Berbagai tantangan yang dihadapi masyarakat pesisir, khususnya di bidang perekonomian, menjadikan wisata bahari di kawasan pesisir yang mempunyai potensi besar untuk dapat dikembangkan (1). Upaya pemerintah untuk mendongkrak sektor pariwisata sudah dilakukan dengan membentuk Kelompok Sadar Wisata di Nagari ini, dengan nama Pokdarwis Sembilan Naga Wisata Wisata yang dibentuk sejak tahun 2019. Kelompok Sadar Wisata ini belum banyak mendapatkan perhatian dari pemerintah daerah khususnya dari Dinas Pariwisata setempat. Pokdarwis belum diberdayakan sebagai pengelola kegiatan pariwisata di Nagari Air Bangis, khususnya wisata bahari yang sangat potensial. Dalam hal pengembangan sumberdaya manusia pariwisata, Pokdarwis Sembilan Naga Wisata Wisata sudah pernah diberikan pelatihan wisata selam (diving), dan sudah menghasilkan 6 (enam) orang penyelam berlisensi A1 (Open Water), dan salah seorang diantaranya sudah memiliki lisensi sebagai pemandu snorkeling. Namun hal ini tidak langsung membuat aktifitas wisata selam seperti snorkeling langsung berkembang. Pengembangan wisata bahari perlu dimulai dengan menberikan pelatihan berbasis kompetensi dan sertifikasi dibidang wisata selam, khususnya snorkeling yang aktifitasnya mudah untuk dilakukan oleh wisatawan. Anggota pokdarwis yang telah memiliki lisensi A1 (Open Water) maupun yang belum memiliki sertifikasi A1 perlu ditingkatkan kompetensinya menjadi pemandu snorkeling, agar dapat memberikan layanan kepemanduan snorkeling kepada wisatawan yang ingin melaksanakan aktifitas wisata snorkeling di kawasan wisata bahari Air Bangis. Selain itu, alat-alat snorkeling juga belum ada yang dimiliki oleh Pokdarwis Sembilan Naga Wisata Wisata, sehingga wisatawan juga sulit untuk memperoleh jasa penyewaan alat tersebut
HOMESTAY AS A PILLAR OF COMMUNITY-BASED ECONOMY: A COMMUNITY EMPOWERMENT STUDY IN KANAGARIAN TABEK PANJANG Azwar, Hendri; Ferdian, Feri; Pasaribu, Pasaribu
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 1 (2025): Volume 6 No. 1 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i1.41380

Abstract

Nagari Tabek Panjang, located in Baso District, Agam Regency, is a village rich in tourism potential, encompassing natural, cultural, and artificial attractions. However, low tourist visitation remains a significant challenge. One contributing factor is the absence of derivative products from homestays that could serve as attractions to extend tourists' length of stay. Therefore, it is essential to develop homestays by utilizing local community houses and traditional houses near tourist attractions. This community service activity aims to facilitate the residents of Nagari Tabek Panjang in acquiring knowledge and skills to manage homestays and develop tourism packages. Consequently, it is expected that tourists will be encouraged to stay longer. Activities conducted include training on introducing homestays as part of Community-Based Tourism (CBT) and training on developing derivative homestay products. These outcomes are expected to support tourism development and enhance the local economy in Nagari Tabek Panjang.
Level of interest and performance of tourism facilities in the attraction of the peak tourism of Paragliding Fariansyah, Ilham; Pasaribu, Pasaribu
Jurnal Pendidikan Teknologi Kejuruan Vol 5 No 4 (2022): Regular Issue
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jptk.v5i4.29623

Abstract

This research started from observations, which were seen based on data from Puncak Paragliding tourist visits which decreased from January to September, this occurred due to the outbreak of the Covid - 19 pandemic that entered and resulted in the imposition of a lockdown system or PSBB in almost all regions in Indonesia including the city of Padang. . Where the government prohibits residents from making tourist visits in order to prevent the transmission of the Covid-19 pandemic. Only in the last three months of 2021 has the level of tourist visits coming to the Puncak Paragliding tourist attraction experienced a significant increase, this is of course accompanied by implementing strict health protocols. Researchers also observe other problems, namely as a tourist attraction Puncak Paragliding is faced with the challenge of being able to attract tourists who want to visit. This is certainly important to do because as one of the businesses engaged in services. In addition, facilities are facilities and infrastructure that play an important role in efforts to increase tourist satisfaction. The results showed that there were 6 indicators in quadrant 1 (Concentrate Here, Top Priority) High Importance, Low Performance, there were 2 indicators in quadrant 2 (Keep Up The Good Work, Maintain Performance) High Importance, High Performance, there were 2 indicators that are in quadrant 3 (Low Priority) Low Importance, Low Performance and there are 3 indicators that are in quadrant 4 (Possibly Overkill, Excessive) Low Importance, High Performance.
Undergraduate students future career intention in the hotel industry: The impact of implementing the certified internship program Ferdian, Feri; Yulastri, Asmar; Zahari, Mohd Salehuddin Mohd; Suyuthie, Hijriyantomi; Pasaribu, Pasaribu
Jurnal Pendidikan Teknologi Kejuruan Vol 8 No 1 (2025): Regular Issue
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jptk.v8i1.41223

Abstract

This scholarly investigation examines the effect of hotel hallmarks of the hotel industry, service quality of internship and internship satisfaction on undergraduate hotel management students' future career intentions in the hotel industry. A quantitative approach through a cross-sectional study with a self-reported survey questionnaire was undertaken. The sample and the unit of analysis is among hotel management students from Universitas Negeri Padang, West Sumatera, Indonesia who had undergone internships program. The study employs Partial-least Square-Structural Equation Modelling (PLS-SEM) in response to the hypotheses. The results clearly demonstrated that hallmarks of the hotel industry (less pleasant work environments, heavy job responsibilities, slow career development opportunities, and less recognition of work achievement) did not possess negative impact on hospitality interns’ students future career intentions in the hotel industry. Hotel internship service quality and internship satisfaction strongly influence hospitality interns’ students future career intentions in the hotel industry. The findings manifestly provide valuable insights and far-reaching consequences for students, hospitality institutions, industry stakeholders and policymakers.
Tourism WEBGIS Processing Training To Help POKDARWIS In Update Tourism Data Digitally Mariya, Sri; Prarikeslan, Widya; Triyatno, Triyatno; Pasaribu, Pasaribu; Angraini, Vivi; Lovani, Dion; Pratama, Viki Aulia
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tourism activities are not supported by technology so that tourism potential is not optimally utilized. The platform designed for tourism in Pulai Anak Air is WebGIS Taourism. The program is carried out by involving the Pulai Anak Air Village Government, POKDARWIS, Homestay Managers, and local MSMEs. The method used is Focus Group Discussion (FGD) and training with WebGIS Tourism data management practices and updates that involve participants directly. The number of participants is 10 people who are representatives of each Institution. The results achieved are that training participants are able to update data in real time according to the needs of tourism, homestays, and MSMEs. Based on the evaluation conducted by the Community Service Team of training participants, it was found that 6 out of 10 participants were able to manage WebGIS Tourism independently. In addition, the sustainability of the program carried out by the team is in the form of regular mentoring related to website management.