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Risk-Based Evaluation of Hospital Management Information System Implementation Using ISO 31000 Framework Amzar, Rinno Petra; Legowo, Nilo
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4221

Abstract

The implementation of a hospital management information system in Indonesian public hospitals brings opportunities for service improvement as well as various risks that must be carefully managed. This study evaluated the implementation of hospital management information system, using the ISO 31000:2018 risk management framework. Using a mixed methods approach, the study identified key risks in the technical, operational, human resources, and infrastructure domains through interviews, field observations, and document analysis. Each risk was analyzed for its likelihood and impact using a quantifiable risk matrix according to the ISO 31000 standard. The evaluation results indicated that system disruptions due to software and network instability, lack of training leading to user errors, and failure of data integration between modules were the most significant risks faced. Several other risks included the threat of cyberattacks on patient data, limited skilled IT personnel, and suboptimal network infrastructure capacity. Recommended mitigation strategies include continuous improvement of user training programs, investment in information technology infrastructure, implementation of stringent cybersecurity protocols, and regular system audits and monitoring. This study produces a practical risk-based evaluation model for the implementation of hospital management information system in regional hospitals, using an internationally recognized risk management framework.
Pengukuran Kapabilitas Tata Kelola Teknologi Informasi Pada Institusi Keuangan Syariah Menggunakan COBIT 2019 Kassenda, Apririo Kurniajie; Legowo, Nilo
Equivalent: Jurnal Ilmiah Sosial Teknik Vol. 8 No. 1 (2026): Equivalent: Jurnal Ilmiah Sosial Teknik
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jequi.v8i1.264

Abstract

Latar belakang: Perkembangan layanan perbankan digital meningkatkan ketergantungan Institusi Keuangan Syariah pada teknologi informasi (TI), namun juga memunculkan risiko gangguan layanan, ketidakselarasan panduan teknis, dan “kesenjangan operasional” antara ketentuan tingkat tinggi dengan implementasi teknis yang terukur. Kondisi ini diperkuat oleh temuan internal seperti belum tersedianya dokumen arsitektur yang tervalidasi lintas pihak serta adanya ketentuan yang kedaluwarsa dan membutuhkan pengkinian, sehingga dibutuhkan pengukuran maturitas tata kelola TI yang berbasis data untuk memenuhi tuntutan tata kelola dan kepatuhan regulator. Tujuan: Penelitian ini bertujuan mengukur tingkat maturitas tata kelola TI Institusi Keuangan Syariah menggunakan framework COBIT 2019 serta mengidentifikasi gap untuk menyusun rekomendasi perbaikan yang terukur. Metode: Metode yang digunakan adalah deskriptif kuantitatif dengan tahapan penentuan domain prioritas melalui COBIT 2019 Design Toolkit. Sebanyak tujuh domain prioritas ditetapkan sebagai objek asesmen, dilanjutkan pelaksanaan Focus Group Discussion (FGD) dan pengisian working paper COBIT 2019 berbasis spreadsheet. Data dianalisis menggunakan pendekatan capability assessment COBIT 2019 mencakup penilaian atribut proses, penentuan capability level, pemetaan kesenjangan terhadap target kapabilitas organisasi. Hasil: Hasil pengukuran pada 7 domain prioritas menunjukkan variasi capaian: DSS05 dan APO01 mencapai Level 4 (Measured), APO10, BAI09, dan APO03 berada pada Level 3 (Defined), sedangkan BAI10 dan BAI01 masih pada Level 2 (Managed) dengan kesenjangan terbesar. Temuan ini menegaskan perlunya penguatan repositori konfigurasi/CMDB, pengikatan SLA penilaian vendor, standardisasi penutupan proyek dan post implementation review, serta penyusunan template kontrol user ID agar tata kelola lebih stabil dan patuh. Kesimpulan: Kesimpulannya, COBIT 2019 efektif memetakan tingkat maturitas, mengungkap gap utama, dan mengarahkan prioritas perbaikan tata kelola TI pada Institusi Keuangan Syariah
Analysis of Success Factor of The E-Learning System Using Delone and Mclean Models Winarno, Hidayat Ramadhani; Legowo, Nilo
International Journal of Pedagogy and Teacher Education Vol 8, No 2 (2024): International Journal of Pedagogy and Teacher Education - October
Publisher : The Faculty of Teacher Training and Education (FKIP), Universitas Sebelas Maret, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/ijpte.v8i2.95795

Abstract

The effectiveness of e-learning systems has become a focal point in modern education, particularly with the global shift towards digital learning environments. This study employs the DeLone and McLean  Model, integrating the Technology Self-Efficacy (TSE) variable, to analyze the critical factors influencing e-learning success. Key dimensions, including information quality, system quality, service quality, system use, and user satisfaction, were evaluated through a comprehensive methodology involving Structural Equation Modeling-Partial Least Squares (SEM-PLS). Data collected from 283 high school students in a suburban area reveal significant relationships, highlighting the pivotal roles of technology self-efficacy and system use in driving user satisfaction and overall e-learning success. The findings underscore that system use directly influences educational outcomes, with students’ confidence in navigating e-learning platforms emerging as a critical determinant of user satisfaction. Despite these successes, service quality and information accuracy areas present opportunities for refinement to further enhance user engagement and satisfaction. The study also emphasizes the adaptability and scalability of the proposed model for broader applications in diverse educational settings. This research contributes valuable insights into optimizing e-learning systems by addressing user-centric and technical aspects, ultimately supporting more effective digital learning platforms. The integration of TSE with the DeLone and McLean Model provides a robust framework for understanding and improving e-learning systems, offering actionable strategies for educational institutions aiming to align with the evolving demands of 21st-century learning.