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All Journal Jurnal Studi Pemerintahan JURNAL ADMINISTRASI PUBLIK Jurnal Kawistara : Jurnal Ilmiah Sosial dan Humaniora Jurnal Kebijakan dan Administrasi Publik Khazanah: Jurnal Pengembangan Kearsipan Jurnal Public Policy Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Civil Service : Jurnal Kebijakan dan Manajemen PNS BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Eduvest - Journal of Universal Studies Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi JKAP (Jurnal Kebijakan dan Administrasi Publik) Jurnal Kawistara
RATMINTO, RATMINTO
Universitas Gadjah Mada
Aerospace Engineering Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Neuroscience Public Health Social Sciences

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Journal : Jurnal Kebijakan dan Administrasi Publik

 1 
Telaah Kritis Pelayanan Umum di Perkotaan Ratminto, Ratminto
JKAP (Jurnal Kebijakan dan Administrasi Publik) 2004: JKAP VOLUME 8 NOMOR 1, TAHUN 2004
Publisher : Magister Administrasi Publik (MAP) FISIPOL Universitas Gadjah Mada

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Abstract

This article discusses about various important aspects of public services, particularly in the urban areas. The author critically analyses the quality of public services provided by municipality government from various aspects. On the basis of his analysis, the author argues that accountability, responsibility, accessibility and efficieng are among other important indicators which should be applied to measure the qual0ty of public services.
Kinerja Administrasi Pemerintahan di Bidang Perijinan Ratminto, Ratminto
JKAP (Jurnal Kebijakan dan Administrasi Publik) 2003: JKAP VOLUME 7 NOMOR 2, TAHUN 2003
Publisher : Magister Administrasi Publik (MAP) FISIPOL Universitas Gadjah Mada

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in process
Kinerja Administrasi Pemerintahan di Bidang Perijinan Ratminto Ratminto
JKAP (Jurnal Kebijakan dan Administrasi Publik) 2003: JKAP VOLUME 7 NOMOR 2, TAHUN 2003
Publisher : Magister Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (517.835 KB) | DOI: 10.22146/jkap.8420

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Work Behavior Analysis of Indonesian Civil Servants Using Social Media Interactions Agustina, Ari; Ratminto, Ratminto
JKAP (Jurnal Kebijakan dan Administrasi Publik) Vol 27, No 2 (2023): November
Publisher : Magister Ilmu Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkap.83794

Abstract

This research examined Indonesian civil servants' work behavior using social media interactions. A hermeneutic approach was used to ascertain the meaning of an individual’s actions using text in social media interactions. The results showed that the work behavior of Indonesian civil servants tends to be negative and is primarily due to the unequal distribution of workload. First, this study uses a collection of data obtained from Twitter. Second, the data taken is selected based on the topic of work behavior. This research implies that work behavior needs to be monitored and managed appropriately to enhance public sector organizations' achievement and keep employees in proper conditions. Furthermore, work behavior management can be improved by evenly distributing the workload among employees. Negative work behavior leads to decreased employee performance, which causes dissatisfaction in public services. Work behavior analysis using social media interactions in the public sector is a new theme that needs to be explored in public administration practice. This is a critical topic of research as it can affect the achievements of an organization due to the support of rapid technological developments.
Co-Authors A.G. Subarsono Achmad Djunaedi Agus Heruanto Hadna Agus Heruanto Hadna Agus Heruanto Hadna, Agus Heruanto Alizar Isna Isna Ari Agustina ari agustina, ari Asmarawati Handoyo Atik Septi Winarsih, Atik Septi Benediktus Hendro Fahmawati Fahmawati Gabriel Lele Handoyo, Asmarawati Herman Setyawan Ida Fajar Priyanto Lasa HS, Lasa Muhammad Muhammad Ranjani, Ranjani Sito Meiyanto Wahyudi Kumorotomo Warsito Utomo Wijaya, Rizki Yeremias T. Keban, Yeremias