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KINERJA KARYAWAN PADA PT. BUSSAN AUTO FINANCE DI KOTA PALU Farista, Gita
Katalogis Vol 5, No 4 (2017)
Publisher : Katalogis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (227.994 KB)

This study aimed to determine how the employee performance at PT Bussan Auto Finance in Palu City. This study used descriptive qualitative approach, for it was describing, explaining, and interpreting data in detail relating to the employee performance at PT Bussan Auto Finance in Palu City. This study used field research, for it was carried out in the field to obtain data or information directly from the informants. The main performance theories used as references were (1) Quality, (2) Quantity, (3) Timeliness, (4) Effectivity, and (5) Autonomy. The data collection techniques were observation, interview, and documentation. The data analysis technique used was Sugiyonoâ€™s Interactive Model, comprising data reduction, data presentation, data validation, and conclusion. Based on the results, it could be concluded that the employee performance at PT Bussan Auto Finance in Palu City had been good enough, but there were some things that needed to be fixed to make the employee performance better. Based on the indicators used to assess the performance, just the timeliness aspect that was unmet by the employees of Â PT Bussan Auto Finance, for there were still some employees who were often not in-time in carrying out their tasks or procrastinated for other reasons.

Problematika Penanganan Sampah Di Kota Toli-Toli Kabupaten Toli-Toli Royfandi, Moh; Farista, Gita; Lustikasari, Lustikasari
Musamus Journal of Public Administration Vol 6 No 1 (2023): Musamus Journal of Public Administration, Vol 6. 1. October 2023
Publisher : Department of State Administration - Musamus University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/mjpa.v6i1.5416

Sampah di Indonesia masih menuai beragam masalah dan hingga kini belum nampak penyelesaiannya, tak kecuali Kota Toli-toli. Metode yang digunakan penelitian ini adalah kualitatif dengan pendekatan fenomenologis yaitu memahami indikasi atau fenomena yang terjadi di tengah masyarakat. Teknik pengumpulan data melalui tahap yaitu, Observasi, wawancara, dan dokumentasi dengan melibatkan para penentu kebijakan dan masyarakat. Sumber dan jenis data dalam penelitian ini adalah data sekunder dan data primer. . Data yang didapatkan akan di analisis menggunakan model interaktif yang di kembangkan oleh Miles & Huberman (1994). Hasil penelitian menunjukkan bahwa, pada aspek Perencanaan (Planning) oleh dinas badan lingkungan hidup sudah melakukan tahapan perencanaan dengan baik. Namun, tidak mendapatkan respon yang baik dari kepada daerah (Bupati) dan Dewan Perwakilan Rakyat Daerah (DPRD) Kabupaten Toli-toli, karena berkaitan dengan anggaran. Pada aspek Pengorganisasian (Organizing) juga sudah melakukan upaya dalam mengatasi masalah sampah di Kota Toli-toli dengan melibatkan beberapa mitra yang berkerjasama, diantaranya CV. Bank Sampah Mandiri, CV.Padat Karya. Berdasarkan hasil temuan lapangan, upaya tersebut belum maksimal di karenakan keterbatasan fasilitas peralatan dan keterbatasan anggaran. Kondisi tersebut berpengaruh pada aspek Pelaksanaan (Activation) dimana pada pelaksanaan tidak berjalan secara maksimal disebabkan banyaknya kerusakan yang terjadi pada fasilitas mobil pengangkut sampah. Hal itu terjadi karena kondisi mobil tersebut sudah termakan usia (tua). Sehingga berdampak pada penanganan sampah yang belum maksimal. Hal ini sejalan dengan aspek pengawasan (Controlling). Banyaknya masyarakat yang belum berperilaku sadar akan kebersihan lingkungan, dengan membuang sampah disembarangan tempat, hal ini karena tidak adanya regulasi yang mengatur tentang larangan membuang sampah disembarang tempat, dan juga tidak adanya pengawasan langsung yang dilakukan oleh pemerintah. Dampaknya adalah banyaknya sampah yang berserakan di badan jalan, di suangai dan tempat lainnya, sehingga mudah terjadinya banjir.

Implementation of Village Fund Policy in Puse, South Dampal District, Tolitoli Regency Kurnia, Intam; Rachmad, Rachmad; Farista, Gita; Akbar, Akbar
Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v4i3.403

This research was conducted in Puse Village, South Dampal District, Tolitoli Regency, with the aim of determining the implementation of village fund policies in Puse Village, South Dampal District, Tolitoli Regency. This research uses qualitative descriptive research using Edward III's policy theory with four aspects, namely communication, resources, disposition, and bureaucratic structure. In this study, the author used a purposive technique, namely by selecting people who are considered to understand the problem being studied. Based on the results of the study, it shows that the implementation of village fund policies in Puse Village is good but needs to be improved, where three of the four aspects of the policy that have been implemented are Disposition, resources, and bureaucratic structure, while the Communication aspect has not been implemented properly where the process of socializing village fund policies carried out by Puse village officials only involves a small part of the community, so that many people still do not understand the direction and objectives of village fund policies, as well as the lack of information on the use of village funds through bulletin boards or other media.

Sosialisasi Pemetaan Arah Kebijakan Pemerintah dalam Pengembangan Badan Usaha Milik Desa di Kecamatan Dampal Selatan Kabupaten Tolitoli: Socialization Mapping the Direction of Government Policy in Development Village Owned Business Enterprises in the District Dampal Selatan Regency Tolitoli Riadi, Slamet; Royfandi, Moh.; Farista, Gita; Vany, Suci Dwi; Wulandari, Wulandari
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 10 No. 1 (2025): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v10i1.8216

The purpose of this activity is to carry out outreach related to mapping the direction of Government policy in the development of Village-Owned Enterprises in South Dampal District, Tolitoli Regency. This socialization activity was carried out on July 29 2024 using the FGD (Focus Group Discussion) model and took place at the South Dampal District office involving 13 villages in the South Dampal District area. The participants who participated in this activity were the Village Head, the Head of BUMDes, the Head of the BPD, and 2 community members each representing the Village. The result of this socialization was that the participants did not know what the questions above were with an average percentage of 36.25%, while the other 21% knew what had been asked in the assessment. In the second stage of the assessment, participants showed an increase in understanding, on average they already knew what the questions above were with a presentation of 48.8% and 5.5% still answered that they did not know what had been presented in the material out of 50 active participants.

KUALITAS PELAYANAN KANTOR PERUSAHAAN DAERAH AIR MINUM DI KELURAHAN MAMBORO BARAT KOTA PALU irha, Sukira; Hattab, Syahruddin; Farista, Gita
JPS: Journal of Publicness Studies Vol. 1 No. 3 (2024): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/jps.v1i3.1563

Drinking water companies are one of the companies that produce water services to the community, but in providing services to the community there are still many problems including cloudy and yellowish water. This study aims to determine how the quality of service and efforts made at PDAM Kelurahan Mamboro Barat. This research uses a qualitative descriptive approach. This research uses Snowball sampling technique. Data collection techniques through observation, interviews and documentation. The results of this study indicate that the services provided by PDAM Mamboro Barat have not been said to be good, especially in the indicators of Service, Time and facilities. this can be seen from the completeness of inadequate infrastructure, the timeliness of opening service counters that are not on schedule by PDAM Mamboro Barat and the slow response of officers to complaints and problems experienced by customers. All forms of this problem need improvement so that in the future it can run well.

Manajemen Kearsipan Di Kantor Desa Tampiala Kecamatan Dampal Selatan Kabupaten Tolitoli Regita, Sri; Suasa; Farista, Gita
JPS: Journal of Publicness Studies Vol. 1 No. 4 (2024): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/jps.v1i4.1621

This research aims to determine how archival manangement is in the Tampiala village office. The basics of this research is observation and this type of research was conducted at the Tampiala village office South Dampal sub-district Tolitoli district, which examines archival management. In terms of implementation, each person in charge has an important specific task. So that complete supporting facilities are needed in carrying out their duties and obligations. To increase the sense of respontibility in completing tasks and work and the trust given. In this study reseaerches involved 5 (five) informants namely the Tampiala village head, Tampiala village Secretary, planning section, welfare sections, and government section. In conducting research, the author uses the theory of sularso mulyono which refers to 3 (three) aspects namely receiving letters, storing or placing archives, and finding back archives. Based on the results of the research obtained, it can be cocluded that arcival management at the Tampiala Village Office South Dampal district Tolitoli Regency in the aspect of receiving letters has been running well, but three are several aspect that need to be addresed, such as in the aspects of archive storage or placement and archive retreval that need to be addresed, including storage because the facilities and infrastructure are not sufficient, for example, sufficient cabinets, so there are several archives on the table, to use boxes to store archives.And the retreval of archives has not been running effectively where there are no experts in managing in the field of archives, so it needs to be understood that the management of archives at the Tampiala village office south Dampal District tolitoli regency requires a long time and delays in finding archives.

KUALITAS PELAYANAN ADMINISTRASI KEPENDUDUKAN KELURAHAN TONDO KECAMATAN MANTIKULORE KOTA PALU Yunika, Ulpa; Hattab, Syahruddin; Farista, Gita
JPS: Journal of Publicness Studies Vol. 2 No. 1 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

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This study aims to find out the quality of population adminidtration services in tondo village, mantikulore district, palu city. The research method used is deskriptive qualitative. The data collection techniques used are observation, interviews and documentation.The location of this study coincides with the tondo village office, mantikulore district, palu city. The theory used in this study is the Zheithaml theory in Hardiansyah (2011:42) which consists of five aspects used in measuring service quality, the five aspects are Tangible, Reliability, Responsiveness, Assurance, and Emphaty. Based on the research results, it shows that the quality of population administration services in tondo village, mantikulore district, palu city is still not optimal. Because there are 2 (two) aspects that hinder the success of the quality of service in tondo village, namely the Tangible aspect which is still inadequate related to the lack of employee work space, computers, printers and waiting chairs, And the Assurance aspect is also considered not optimal because employees do not provide a guarantee of timely completion because there are often obstacles when carrying out the service process to the community such as the signatory is not in the office or the computer cannot be used. While the other 3 (three) aspects are Reliability, Responsiveness, and Emphaty have been running well.

Strategi Humas Palang Merah Indonesia Dalam Meningkatkan Kesadaran Masyarakat Untuk Donor Darah Sukarela Di Kabupaten Banggai Sari, Devi Novita Indah; Suasa; Farista, Gita
JPS: Journal of Publicness Studies Vol. 2 No. 2 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

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This study aims to explore the "Public Relations Strategy of PMI Banggai Regency in Increasing Public Awareness for Voluntary Blood Donation". The research is descriptive in nature, with a qualitative approach. Data collection techniques include observation, interviews, and documentation to gather primary and secondary data, which are analyzed using SWOT analysis. This study uses Kotten's theory as cited in Salusu (2006; 104-105), Corporate Strategy, Program Strategy, Resource Support Strategy, and Institutional Strategy). The study involves 10 informants. The results of the study indicate that the public relations strategy implemented by PMI Banggai Regency has successfully increased public awareness, especially through collaboration with various stakeholders and social media. However, challenges remain, particularly among the younger generation. To further enhance awareness, corporate development strategy should be the main focus. Strengthening collaborations with government agencies, the private sector, educational institutions, and expanding networks to the village level can help reach a broader population. Additionally, innovation in educational approaches is necessary to attract attention and deepen the community's understanding of the importance of voluntary blood donation.

Akuntabilitas Pemerintah Desa Dalam Pengelolaan Anggaran Pendapatan Dan Belanja Desa Siwalempu Kecamatan Sojol Kabupaten Donggala Saputri, Ferda; Hattab, Syahruddin; Farista, Gita
JPS: Journal of Publicness Studies Vol. 2 No. 3 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

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This study aims to describe and analyze the accountability of the village government in the management of the Village Revenue and Expenditure Budget (APBDesa) in Siwaleppu Village, Sojol District, Donggala Regency. This study uses a descriptive qualitative approach with data collection techniques through in-depth interviews, observations, and documentation. The theory used is the theory of public accountability proposed by Malik Imron (2005), which consists of four main dimensions: accountability as a relationship, results-oriented accountability, accountability requires reporting, and accountability improves performance. The results of the study show that accountability in the management of the Regional Budget in Siwalempu Village has been implemented gradually and progressively. The village government has built a two-way relationship with the community through deliberative forums and public reporting, although the distribution of information is still uneven. Results-oriented accountability is reflected in the village government's focus on the tangible benefits of development activities, not just the preparation of administrative reports. In terms of reporting, even though it has been carried out regularly and formally through the Siskeudes system and annual reports, there are still obstacles in the accessibility and public understanding of the report. The application of accountability principles has also been proven to improve the performance of village governments, which is reflected in more orderly, transparent, and responsive public services. This study concludes that accountability is an important factor in realizing good village governance. Therefore, it is recommended that the village government increase information socialization, optimize village communication media, and strengthen the capacity of apparatus and supervisory institutions so that the governance of the Regional Budget is more transparent, participatory, and sustainable.

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