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ANALISIS PENGARUH KARAKTERISTIK INDIVIDU, KERJASAMA TIM DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN (Studi Kasus Pada Karyawan Bagian Sewing di PT. Pinnacle Apparels) Fitriyana, Fajar Wahyu Miska Nanda; Nurmiyati, Nurmiyati; Ayu, Pitaloka Dharma
BISECER (Business Economic Entrepreneurship) Vol 8, No 2 (2025): Juli 2025
Publisher : Universitas Darul Ulum Islamic Centre Sudirman GUPPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61689/bisecer.v8i2.756

Abstract

Performance management is management about creating relationships and ensuring effective communication between workers and their superiors. The purpose of this research is to determine the effect of work stress, job descriptions, and job satisfaction on employee performance. The research was conducted at PT. Pinnacle Apparels has a population of 210 people with a sample size of 138 respondents. The results of the analysis show that the t_count value for the work stress variable is (4,645) > t_table (1,977) and the value is significant (0.000< 0.05), which means that work stress has a positive and significant effect on worker performance variables. The job description variable produces a t_count value of (4,601) > t_table (1,977) and a significant value (0.000 < 0.05), which means that the job description variable has a positive and significant effect on worker performance. The job satisfaction variable produces a calculated t_value of (3,189) > t_table (1.977) and a significant value (0.002 < 0.05), which means that the job satisfaction variable has a significant effect on the worker performance variable. From testing all independent variables simultaneously, the value of F_count (37,340) > Ftable was obtained at (2.67) with a significant level of (0.000 > 0.05), indicating that the variables of work stress, job description and job satisfaction simultaneously have a significant effect on worker performance variablesKeywords: Individual characteristics,teamwork,communication,performanceABSTRAKManajemen kinerja adalah manajemen tentang menciptakan hubungan dan memastikan komunikasi yang efektif antar pekerja dengan atasannya. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh stres kerja, deskripsi pekejaan, dan kepuasan kerja terhadap kinerja pegawai. Penelitian dilakukan di PT. Pinnacle Apparels dengan jumlah populasi berjumlah 210 orang dengan jumlah sampel 138 responden. Hasil analisa menunjukkan nilai thitung variabel stres kerja adalah sebesar (4.645) > ttabel (1.977) dan nilai signifikan (0,000 < 0,05) yang artinya bahwa stres kerja berpengaruh positif dan signifikan terhadap variabel kinerja pekerja. Variabel deskripsi pekerjaan menghasilkan nilai thitung sebesar (4.601) > ttabel (1.977) dan nilai signifikan (0,000 < 0,05) yang artinya bahwa variabel deskripsi pekerjaan berpengaruh positif dan signifikan terhadap kinerja pekerja. Variabel kepuasan kerja menghasilkan nilai thitung sebesar (3.189> ttabel (1,977) dan nilai signifikan (0,002 < 0,05) yang artinya bahwa variabel kepuasan kerja berpengaruh signifikan terhadap variabel kinerja pekerja. Dari pengujian semua variabel independen secara simultan diperoleh nilai Fhitung (37.340) > Ftabel sebesar (2,67) dengan tingkat signifikan (0,000 > 0,05), maka menunjukkan bahwa variabel stres kerja, deskripsi pekejaan, dan kepuasan kerja secara simultan berpengaruh signifikan terhadap variabel kinerja pekerjaKata kunci : stres kerja, deskripsi pekerjaan, dan kepuasan kerja terhadap kinerja karywan
JOB SATISFACTION AS AN INTERVENER: WORKLOAD, BURNOUT, AND HOTEL EMPLOYEE PERFORMANCE Zahro, Siti Fatimatuz; Ayu, Pitaloka Dharma; Nurmiyati, Nurmiyati
Dynamic Management Journal Vol 9, No 4 (2025): October
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v9i4.14793

Abstract

High work demands and emotional pressure in the hospitality industry have the potential to reduce employee performance. This study aims to analyze the influence of workload and burnout on employee performance, with job satisfaction as an intervening variable. Using a quantitative approach, data was collected through a survey of 86 employees of The Wujil Resort & Conventions Hotel. The analysis was carried out using the structural equation modeling (SEM) method using SmartPLS 4.0. The results show that workload and burnout have a significant effect on performance and job satisfaction. Additionally, job satisfaction has been shown to mediate the relationship between workload, burnout, and employee performance. These findings underscore the importance of workload management and burnout prevention to improve employee satisfaction and performance. The novelty of the research lies in the integration of job satisfaction as an intervening variable in the context of the hospitality industry, which is still rarely studied empirically. His practical contributions provide a foundation for hotel management in designing healthier and more productive work strategies.