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All Journal International Journal of Multidisciplinary Approach Research and Science TRJ (Tourism Research Journal)
Nasution, Deivy Zulyanti
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Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Environmental Science Immunology & microbiology Social Sciences

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Facilities in City Parks Can Increase the number of Visits Pusparani, Pusparani; Nasution, Deivy Zulyanti; Maharani, Mira
International Journal of Multidisciplinary Approach Research and Science Том 3 № 01 (2025): International Journal of Multidisciplinary Approach Research and Science
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/ijmars.v3i01.1336

Abstract

City parks provide recreational space and social interaction in urban areas. One park that has great potential is Bulak Teko Indah Park in West Jakarta, which offers various facilities for visitors, especially families with children. This study aims to explore how improving facilities in this park can affect visitor visits. The method used is a qualitative descriptive approach with in-depth interviews, participant observation, and documentation. Data were collected from 15 visitors and three park managers. The results showed that better facilities, such as safe play equipment, sports space, and comfortable seating, played a significant role in increasing comfort and extending the duration of visits. Safety was the main factor for families with children, while the diversity of facilities met the needs of various groups. However, there was input to increase the number of seats and improve the cleanliness of the park. Based on these findings, park managers are advised to add educational facilities, improve cleanliness, and improve accessibility for visitors with special needs. Thus, Bulak Teko Indah Park can become a more attractive and beneficial recreational destination for the community and support the development of a more inclusive and sustainable city park.
Factors That Influence Consumer Satisfaction in Shopping Tourism at the Jakarta Traditional Clothing Market Oktavia, Reno Catelya Dira; Gantina, Devita; Aditya, Michael Khrisna; Pramudito, Pramudito; Nasution, Deivy Zulyanti
Jurnal Penelitian Pariwisata Vol 7 No 2 (2023): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v7i2.234

Abstract

The research aims to determine the influence of product quality, price, product variety, and online sales on consumer satisfaction on shopping trips at the Jakarta Traditional Clothing Market. This type of research is quantitative descriptive with multiple regression analysis methods. There are three research locations: Tanah Abang Market, Majestic Market, and Cipulir Market. Data were collected by distributing questionnaires with a Likert scale of 1 to 5; the sampling technique was purposive sampling. The sample in this study amounted to 150 people. Partial research results show that product quality, price, product variety, and online sales significantly affect consumer satisfaction. Good product quality can increase consumer satisfaction through appropriate design, materials, durability, and appearance, creating trust. Price plays a vital role in consumer satisfaction. Many consumers with a limited budget tend to feel satisfied with affordable prices because they get good value to influence the perception of product value. Product variety increases consumer satisfaction by providing more choices according to preferences and meeting various consumer style preferences. Online sales significantly impact consumer satisfaction, providing ease of shopping remotely, access to a wide selection of products, price comparisons, and easily customizable searches. Keywords: Product Quality, Price, Product Variety, Online Sales, Consumer Satisfaction
The National Monument as Jakarta's Icon with the Role of Tour Guides in Enhancing Tourist Satisfaction Rianto, Rianto; Pradhipta, RMW. Agie; Nasution, Deivy Zulyanti; Maharani, Mira; Maudiarti, Santi
Jurnal Penelitian Pariwisata Vol 9 No 1 (2025): (TR) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v9i1.276

Abstract

This study aims to analyze the impact of service quality and tour guide knowledge on tourist satisfaction at the National Monument of Jakarta (Monas). The research method used is quantitative with a multiple regression approach to test the simultaneous and partial effects of the service quality and tour guide knowledge variables on tourist satisfaction. The sample consisted of 150 respondents selected using accidental sampling techniques. The results show that both service quality and tour guide knowledge have a significant effect on tourist satisfaction, both partially and simultaneously. Service quality, which includes friendliness, communication skills, and the ability to provide relevant information, enhances the tourist experience, while in-depth knowledge of Monas enriches their understanding of the site. The conclusion of this study is that improving service quality and tour guide knowledge can enhance tourist satisfaction. Recommendations for tour guides are to continue developing communication skills and gaining deeper knowledge about Monas. For Monas management, it is suggested to provide regular training for tour guides and continuously improve facilities and services to create a better tourism experience. Keywords: Service quality of tour guides, knowledge of tour guides, tourist satisfaction
Co-Authors Devita Gantina Maharani, Mira Maudiarti, Santi Michael Khrisna Aditya Pradhipta, RMW. Agie Pramudito Pramudito Pusparani, Pusparani Rianto Rianto