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Development of VANESA (Virtual Assistant Nutritional Care Centre for Education and Consultation) for Diabetes Mellitus Management Nuraini, Novita; Wijayanti, Rossalina Adi; Dewi, Riskha Dora Candra; Wicaksono, Andri Permana
International Journal of Healthcare and Information Technology Vol. 3 No. 2 (2026): January
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijhitech.v3i2.6706

Abstract

Diabetes Mellitus (DM) remains a significant public health challenge in Indonesia, with rising prevalence and limited access to personalized nutritional care. The Nutrition Care Centre (NCC) at Jember State Polytechnic offers diet consultation and education services but faces constraints in human resources and client reach, with only 23% of visitation targets met since 2021. To address this gap, this study aims to develop VANESA, a virtual assistant powered by artificial intelligence (AI) and QR code technology to provide accessible, efficient, and contextual education and consultation services for DM patients. The system integrates rule-based and AI-based chatbot functionalities to deliver natural language responses regarding DM management, including dietary guidance, physical activity, and basic treatment advice. It also facilitates telehealth consultations, automated registration via QR code, and seamless integration with the existing Electronic Medical Record (EMR) system. Developed using the Waterfall model of SDLC, VANESA is designed to enhance service accessibility, reduce operational costs, and support continuous monitoring of patient nutritional status. Expected outcomes include a web-based admin system, an AI-driven Q&A chatbot, telehealth features, QR-based registration, and an analytics dashboard. This innovation not only supports the Teaching Factory NCC but also serves as a scalable model for digital health interventions in resource-limited settings. Thus, VANESA is a digital health solution that has a direct and applicable impact, is able to increase service efficiency, expand the reach of nutritional interventions, and can be replicated and scaled sustainably in various health facilities, especially in areas with limited resources.
Usability Evaluation of a Web-Based e-KMS for Toddler Nutritional Status Monitoring Using the System Usability Scale (SUS) Muna, Niyalatul; Muflihatin, Indah; Nurmawati, Ida; Mudiono, Demiawan Rachmatta Putro; Wicaksono, Andri Permana
International Journal of Healthcare and Information Technology Vol. 3 No. 2 (2026): January
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijhitech.v3i2.6846

Abstract

A nutritional status assessment system is an electronic health information system that records toddler growth based on age-specific weight and height measurements. Parents may not always maintain appropriate scheduling or regular visits for periodic monitoring at healthcare facilities. This study presents a usability evaluation of a web-based nutritional monitoring system that implements an Electronic Growth Monitoring Card (e-KMS). Users interact with the system through a user interface (UI) and user experience (UX) designed to support effective interaction. The main contribution of this study is the empirical validation of the usability level of a web-based e-KMS in a healthcare context using the System Usability Scale (SUS). The evaluation involved 20 respondents, consisting of parent representatives and daycare teachers or administrators as e-KMS users, and employed 10 SUS statements measured on a five-point Likert scale. The SUS analysis yielded a score of 77.78, indicating a good and acceptable level of usability. These findings demonstrate that the developed e-KMS is suitable for supporting digital-based monitoring of toddler nutritional status in healthcare services.