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All Journal JIEET (Journal of Information Engineering and Educational Technology) Applied Technology and Computing Science Journal Journal of Emerging Information Systems and Business Intelligence (JEISBI) Journal of Education Technology and Information System Teknologi : Jurnal Ilmiah Sistem Informasi
Suyatno, Dwi Fatrianto
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Computer Science & IT Decision Sciences, Operations Research & Management Education Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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Journal : Applied Technology and Computing Science Journal

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Measurement of User Satisfaction for SIBISA Application at TK ABA 1 Buduran Sidoarjo with The EUCS method Suyatno, Dwi Fatrianto; Ardhini Warih Utami; Rahadian Bisma
TEKNOLOGI DITERAPKAN DAN JURNAL SAINS KOMPUTER Vol 6 No 2 (2023): December
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/atcsj.v6i2.5120

Abstract

The SIBISA (Sistem Informasi Billing Siswa) application is utilized by parents at ABA1 Kindergarten in Buduran. Developed in 2022 by lecturers from the Informatics Engineering department, this application is designed to help schools manage financial records, particularly those related to tuition fees and other incidental expenses. The End User Computing Satisfaction (EUCS) method is one approach used to evaluate user satisfaction with information systems, including the SIBISA application. This method assesses various factors that influence user satisfaction, such as application performance, ease of use, and reliability. Notably, the SIBISA application is integrated with WhatsApp, facilitating easier communication between parents and the school. After nearly a year of use, our group conducted a user satisfaction survey using the EUCS method to gauge the application's effectiveness. The results indicate that overall user satisfaction with the SIBISA application is at the "Quite Satisfied" level, meaning users generally find the application satisfactory. The analysis confirms that all five hypotheses—accuracy, content, ease of use, format, and timeliness—positively influence user satisfaction with the SIBISA application.
Co-Authors Abdul Khamid, Abdul Agustina, Deva Al Zulfi, Fakhrul Alamuddin Andrianto, Lifan Dwinur ANITA QOIRIAH Ardhini Warih Utami Ardhini Warih Utami, Ardhini Warih Arofah, Rizqika Ayu Anggraini Azhari, Fauza Wayah Damayanti, Nadiah Della Daniel Zilbryan Ismail Haris Emireza, Emireza Fa'iqoh, Hanifatul Firmansyah, Rifqi Rasendriya Fitriaruli, Hany Herawati, Mega Cipta Hermawan, Gerald Christopher Indhira, Rizania Fayza Ingratubun, Abriyanto Jannah, Friday Zahrotul Kartikasari, Reyka Ayu Mu'tashim, Muhammad Afif Nasrullah, Awaludin Ilham Ningtyas, Resita Permatasari Ayu Cahya Nopitasari, Ninik Ayu Nurcahyani, Fanny Septi Pramustia, Renanda Faulina Dwi Pristanti, Aisyah Nungky Purwoko, Raditya Edhi Puspitasari, Aulia Dewi Putra, Yusril Adriansyah Rahadian Bisma Rahman, Auliyaur Ramadhan, Brian Adiyatma Rina Harimurti Rochana, Ika Hanim Roz, Adela Silvia Sari, Putri Febriana Soegiyarto, Ronald Christian Sujatmiko, Fariz Zulvia Arifatul Fadzilah