Garuda - Garba Rujukan Digital

Implementation of E-Government in the Bill Payment Mechanism of the Vendor Invoicing Port (VIP) Application at PT PLN (Persero) Pusharlis UP2W1 Cilegon Aulia, Ummi Khoirotul; Berthanila, Rethorika
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.27

Implementing e-government in the business sector of State-Owned Enterprises (BUMN) has become a strategic step to enhance operational efficiency and transparency. This study aims to analyse the Vendor Invoicing Portal (VIP) application implementation at PT PLN (Persero) PUSHARLIS UP2W I Cilegon based on three main elements: support, capacity, and benefits. (value). Data were collected through in-depth interviews, direct observation, and document analysis using a descriptive qualitative method. The research results indicate that regulatory support through Presidential Regulation No. 95 of 2018 has provided a strong legal foundation. Still, the dissemination of the application to new vendors has not been optimal. From the aspect of capacity, the technological infrastructure is mostly adequate, but the limitation of human resources with information technology competence poses a significant challenge. In terms of benefits, the VIP application successfully increased payment efficiency by 50%, reduced administrative errors by 80%, and improved vendor satisfaction by 75%. This study concludes that the synergy between support, capacity, and system benefits greatly influences the success of e-government implementation at PT PLN PUSHARLIS. Recommendations include enhancing HR training programs, intensive vendor outreach, and investing in digital infrastructure to support sustainable digital transformation

A Therapeutic Approach in Communication for the Recovery of Child Victims of Sexual Abuse in Kasemen Sub-District, Serang City Marthalena, Marthalena; Mulyasih, Rahmi; Santi, Endang Tri; Berthanila, Rethorika; Najmi, Muhammad
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.28

Child sexual abuse is a serious problem that requires a holistic approach in handling it. Sexual abuse is committed by the closest people such as family, teachers and neighbours of the victim. There is an impact or trauma experienced by child victims of sexual abuse, for example, they become more quiet and tend to close themselves. This study aims to explore the use of therapeutic communication as a tool to help child victims of sexual abuse in the recovery process. Qualitative methods were used to understand the experiences and perceptions of children traumatised by sexual abuse. Using the therapeutic communication approach, there are four stages to go through: pre-interaction, orientation, and problem solving, and resolution steps to get the best results. The results showed that therapeutic communication has an important role in reducing the psychological impact and helping children overcome trauma

Post-disaster tourism governance; public perceptions of disaster mitigation and tourism safety post-tsunami in Tanjung Lesung, Indonesia Berthanila, Rethorika; Maulana, Delly; Ema Jumiati, Ipah
Otoritas : Jurnal Ilmu Pemerintahan Vol 15, No 1 (2025): (April 2025)
Publisher : Department of Government Studies Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v15i1.16567

Tanjung Lesung, as a tourism Special Economic Zone (SEZ), faces significant challenges in restoring its tourism image after the disaster. Therefore, understanding public perceptions of mitigation efforts and traveller safety is critical in determining the effectiveness of destination recovery strategies. This study aims to analyse the influence of disaster mitigation, tourism security, satisfaction with sustainable tourism policies, and post-disaster psychological conditions on public perceptions of Tanjung Lesung after the tsunami. This study uses a quantitative approach with a survey method. Data was collected from 97 valid respondents and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with Smart PLS4 software. The results show that disaster mitigation and tourism security have a significant influence on community perceptions of tourist destinations. In addition, satisfaction with sustainable tourism policies acts as a mediator in the relationship between disaster mitigation and community perceptions. Other findings revealed that post-disaster psychological conditions have a significant impact on community satisfaction with tourism policies and their perceptions of tourist destination security. Based on the results of this study, an integrated approach that includes comprehensive disaster mitigation policies, improved tourism security, and attention to the psychological state of the community is needed to rebuild community trust in post-disaster tourist destinations. This study provides important insights for policy makers and destination managers in designing more effective recovery strategies to ensure the sustainability of the tourism sector in disaster-affected areas.

Pelatihan Young Leaders: Mengembangkan Jiwa Kepemimpinan, Keterampilan Public Speaking, dan Kesadaran Hukum di Pondok Pesantren Assa’adah Cikeusal Kabupaten Serang Berthanila, Rethorika; Hasuri, Hasuri; Marthalena; Santi, Endang Tri; Sukendar, Sukendar
BANTENESE : JURNAL PENGABDIAN MASYARAKAT Vol. 7 No. 1 (2025): Bantenese: Jurnal Pengabdian Masyarakat
Publisher : Pusat Studi Sosial dan Pengabdian Masyarakat Fisipkum Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/ps2pm.v7i1.10936

Program Young Leaders dilaksanakan di Pondok Pesantren Assa’adah, Kabupaten Serang, bertujuan untuk mengembangkan jiwa kepemimpinan, keterampilan public speaking, dan kesadaran hukum bagi siswa. Program ini menggunakan pendekatan interaktif yang mencakup pemberian materi, diskusi kelompok, simulasi praktik, dan pengenalan aspek hukum untuk meningkatkan kemampuan siswa dalam berbicara di depan umum, memimpin, dan memahami implikasi hukum dari tindakan kepemimpinan. Hasil evaluasi menunjukkan adanya peningkatan yang signifikan pada beberapa aspek, termasuk kepercayaan diri, kemampuan menjaga kontak mata, pemahaman prinsip hukum dasar, dan teknik penyampaian pesan yang bertanggung jawab. Pelatihan ini memberikan dampak jangka panjang terhadap partisipasi siswa dalam kegiatan sekolah, meningkatkan inisiatif, keterlibatan organisasi siswa, dan kesadaran akan tanggung jawab hukum. Disarankan untuk integrasi teknologi digital dan mentoring lanjutan guna memperkuat hasil yang dicapai..

Post-disaster tourism governance; public perceptions of disaster mitigation and tourism safety post-tsunami in Tanjung Lesung, Indonesia Berthanila, Rethorika; Maulana, Delly; Ema Jumiati, Ipah
Otoritas : Jurnal Ilmu Pemerintahan Vol. 15 No. 1 (2025): (April 2025)
Publisher : Department of Government Studies, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v15i1.16567

Tanjung Lesung, as a tourism Special Economic Zone (SEZ), faces significant challenges in restoring its tourism image after the disaster. Therefore, understanding public perceptions of mitigation efforts and traveller safety is critical in determining the effectiveness of destination recovery strategies. This study aims to analyse the influence of disaster mitigation, tourism security, satisfaction with sustainable tourism policies, and post-disaster psychological conditions on public perceptions of Tanjung Lesung after the tsunami. This study uses a quantitative approach with a survey method. Data was collected from 97 valid respondents and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with Smart PLS4 software. The results show that disaster mitigation and tourism security have a significant influence on community perceptions of tourist destinations. In addition, satisfaction with sustainable tourism policies acts as a mediator in the relationship between disaster mitigation and community perceptions. Other findings revealed that post-disaster psychological conditions have a significant impact on community satisfaction with tourism policies and their perceptions of tourist destination security. Based on the results of this study, an integrated approach that includes comprehensive disaster mitigation policies, improved tourism security, and attention to the psychological state of the community is needed to rebuild community trust in post-disaster tourist destinations. This study provides important insights for policy makers and destination managers in designing more effective recovery strategies to ensure the sustainability of the tourism sector in disaster-affected areas.

Pengaruh Pengetahuan Politik Terhadap Partisipasi Masyarakat Dalam Pemilihan Umum Presiden Dan Legislatif Tahun 2024 Di Kota Cilegon Azahra, Syakilah; Berthanila, Rethorika
Social Science Research Journal Vol. 1 No. 1 (2024): Volume 1 No 1 Oktober 2024 (SSRJ)
Publisher : Inovasi Saintific Review - Center of Policy Innovation and Social Politics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.1234/ssrj.v1i1.6

Penelitian ini bertujuan untuk menganalisis pengaruh pengetahuan politik terhadap partisipasi masyarakat dalam Pemilihan Umum Presiden dan Legislatif tahun 2024 di Kota Cilegon. Penelitian ini menggunakan metode kuantitatif dengan 100 responden yang diperoleh melalui kuesioner online. Data dianalisis menggunakan perangkat lunak SPSS V.25, termasuk uji validitas, reliabilitas, asumsi klasik, regresi linier sederhana, koefisien korelasi, dan uji t. Hasil penelitian menunjukkan bahwa pengetahuan politik memiliki pengaruh signifikan terhadap partisipasi politik masyarakat, dengan kontribusi sebesar 48% terhadap peningkatan partisipasi (R²=0.481). Semakin tinggi pengetahuan politik yang dimiliki masyarakat, semakin besar kemungkinan mereka untuk berpartisipasi aktif dalam proses politik. Penelitian ini berkontribusi pada pengembangan literasi politik di Indonesia dengan menekankan bahwa peningkatan pengetahuan politik dapat memperkuat kualitas partisipasi masyarakat dalam pemilihan umum dan memperkuat demokrasi di tingkat lokal maupun nasional. Oleh karena itu, edukasi politik yang lebih intensif dan strategis diperlukan untuk meningkatkan keterlibatan masyarakat dalam proses demokrasi.

The Meaning of Environmental Cleanliness (A Phenomenological Study of Waste Managementin Serang City) Marthalena, Marthalena; Berthanila, Rethorika; Santi, Endang Tri
Indonesian Journal of Social Science Research Vol. 6 No. 2 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.02.13

This study aims to understand the meaning of environmental cleanliness from the perspective of the people of Serang City through a phenomenological approach, focusing on practices and perceptions related to waste management. Serang City, as the capital of Banten Province, faces serious challenges in waste management due to population growth and consumption patterns. This study employs a qualitative method with a phenomenological approach, where data is collected through in-depth interviews with residents, sanitation workers, and waste managers. The results indicate that the meaning of environmental cleanliness is not only understood physically as being free from waste but is also closely tied to social, cultural, and religious values. The community perceives cleanliness as a form of collective responsibility that reflects awareness of environmental sustainability and quality of life. However, there is still a gap between understanding and actual practice in the field, particularly regarding the lack of facilities and insufficient environmental education. This study recommends the need for a participatory and educational approach to waste management so that the meaning of environmental cleanliness can be realised more comprehensively and sustainably in Serang City.

Title

Found 17 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 17 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 17 Documents
Search