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Implementation of E-Government in the Bill Payment Mechanism of the Vendor Invoicing Port (VIP) Application at PT PLN (Persero) Pusharlis UP2W1 Cilegon Aulia, Ummi Khoirotul; Berthanila, Rethorika
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.27

Abstract

Implementing e-government in the business sector of State-Owned Enterprises (BUMN) has become a strategic step to enhance operational efficiency and transparency. This study aims to analyse the Vendor Invoicing Portal (VIP) application implementation at PT PLN (Persero) PUSHARLIS UP2W I Cilegon based on three main elements: support, capacity, and benefits. (value). Data were collected through in-depth interviews, direct observation, and document analysis using a descriptive qualitative method. The research results indicate that regulatory support through Presidential Regulation No. 95 of 2018 has provided a strong legal foundation. Still, the dissemination of the application to new vendors has not been optimal. From the aspect of capacity, the technological infrastructure is mostly adequate, but the limitation of human resources with information technology competence poses a significant challenge. In terms of benefits, the VIP application successfully increased payment efficiency by 50%, reduced administrative errors by 80%, and improved vendor satisfaction by 75%. This study concludes that the synergy between support, capacity, and system benefits greatly influences the success of e-government implementation at PT PLN PUSHARLIS. Recommendations include enhancing HR training programs, intensive vendor outreach, and investing in digital infrastructure to support sustainable digital transformation
A Therapeutic Approach in Communication for the Recovery of Child Victims of Sexual Abuse in Kasemen Sub-District, Serang City Marthalena, Marthalena; Mulyasih, Rahmi; Santi, Endang Tri; Berthanila, Rethorika; Najmi, Muhammad
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.28

Abstract

Child sexual abuse is a serious problem that requires a holistic approach in handling it. Sexual abuse is committed by the closest people such as family, teachers and neighbours of the victim. There is an impact or trauma experienced by child victims of sexual abuse, for example, they become more quiet and tend to close themselves. This study aims to explore the use of therapeutic communication as a tool to help child victims of sexual abuse in the recovery process. Qualitative methods were used to understand the experiences and perceptions of children traumatised by sexual abuse. Using the therapeutic communication approach, there are four stages to go through: pre-interaction, orientation, and problem solving, and resolution steps to get the best results. The results showed that therapeutic communication has an important role in reducing the psychological impact and helping children overcome trauma
Post-disaster tourism governance; public perceptions of disaster mitigation and tourism safety post-tsunami in Tanjung Lesung, Indonesia Berthanila, Rethorika; Maulana, Delly; Ema Jumiati, Ipah
Otoritas : Jurnal Ilmu Pemerintahan Vol 15, No 1 (2025): (April 2025)
Publisher : Department of Government Studies Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v15i1.16567

Abstract

Tanjung Lesung, as a tourism Special Economic Zone (SEZ), faces significant challenges in restoring its tourism image after the disaster. Therefore, understanding public perceptions of mitigation efforts and traveller safety is critical in determining the effectiveness of destination recovery strategies. This study aims to analyse the influence of disaster mitigation, tourism security, satisfaction with sustainable tourism policies, and post-disaster psychological conditions on public perceptions of Tanjung Lesung after the tsunami. This study uses a quantitative approach with a survey method. Data was collected from 97 valid respondents and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with Smart PLS4 software. The results show that disaster mitigation and tourism security have a significant influence on community perceptions of tourist destinations. In addition, satisfaction with sustainable tourism policies acts as a mediator in the relationship between disaster mitigation and community perceptions. Other findings revealed that post-disaster psychological conditions have a significant impact on community satisfaction with tourism policies and their perceptions of tourist destination security. Based on the results of this study, an integrated approach that includes comprehensive disaster mitigation policies, improved tourism security, and attention to the psychological state of the community is needed to rebuild community trust in post-disaster tourist destinations. This study provides important insights for policy makers and destination managers in designing more effective recovery strategies to ensure the sustainability of the tourism sector in disaster-affected areas.
Pelatihan Young Leaders: Mengembangkan Jiwa Kepemimpinan, Keterampilan Public Speaking, dan Kesadaran Hukum di Pondok Pesantren Assa’adah Cikeusal Kabupaten Serang Berthanila, Rethorika; Hasuri, Hasuri; Marthalena; Santi, Endang Tri; Sukendar, Sukendar
BANTENESE : JURNAL PENGABDIAN MASYARAKAT Vol. 7 No. 1 (2025): Bantenese: Jurnal Pengabdian Masyarakat
Publisher : Pusat Studi Sosial dan Pengabdian Masyarakat Fisipkum Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/ps2pm.v7i1.10936

Abstract

Program Young Leaders dilaksanakan di Pondok Pesantren Assa’adah, Kabupaten Serang, bertujuan untuk mengembangkan jiwa kepemimpinan, keterampilan public speaking, dan kesadaran hukum bagi siswa. Program ini menggunakan pendekatan interaktif yang mencakup pemberian materi, diskusi kelompok, simulasi praktik, dan pengenalan aspek hukum untuk meningkatkan kemampuan siswa dalam berbicara di depan umum, memimpin, dan memahami implikasi hukum dari tindakan kepemimpinan. Hasil evaluasi menunjukkan adanya peningkatan yang signifikan pada beberapa aspek, termasuk kepercayaan diri, kemampuan menjaga kontak mata, pemahaman prinsip hukum dasar, dan teknik penyampaian pesan yang bertanggung jawab. Pelatihan ini memberikan dampak jangka panjang terhadap partisipasi siswa dalam kegiatan sekolah, meningkatkan inisiatif, keterlibatan organisasi siswa, dan kesadaran akan tanggung jawab hukum. Disarankan untuk integrasi teknologi digital dan mentoring lanjutan guna memperkuat hasil yang dicapai..
Post-disaster tourism governance; public perceptions of disaster mitigation and tourism safety post-tsunami in Tanjung Lesung, Indonesia Berthanila, Rethorika; Maulana, Delly; Ema Jumiati, Ipah
Otoritas : Jurnal Ilmu Pemerintahan Vol. 15 No. 1 (2025): (April 2025)
Publisher : Department of Government Studies, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v15i1.16567

Abstract

Tanjung Lesung, as a tourism Special Economic Zone (SEZ), faces significant challenges in restoring its tourism image after the disaster. Therefore, understanding public perceptions of mitigation efforts and traveller safety is critical in determining the effectiveness of destination recovery strategies. This study aims to analyse the influence of disaster mitigation, tourism security, satisfaction with sustainable tourism policies, and post-disaster psychological conditions on public perceptions of Tanjung Lesung after the tsunami. This study uses a quantitative approach with a survey method. Data was collected from 97 valid respondents and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with Smart PLS4 software. The results show that disaster mitigation and tourism security have a significant influence on community perceptions of tourist destinations. In addition, satisfaction with sustainable tourism policies acts as a mediator in the relationship between disaster mitigation and community perceptions. Other findings revealed that post-disaster psychological conditions have a significant impact on community satisfaction with tourism policies and their perceptions of tourist destination security. Based on the results of this study, an integrated approach that includes comprehensive disaster mitigation policies, improved tourism security, and attention to the psychological state of the community is needed to rebuild community trust in post-disaster tourist destinations. This study provides important insights for policy makers and destination managers in designing more effective recovery strategies to ensure the sustainability of the tourism sector in disaster-affected areas.
Pengaruh Pengetahuan Politik Terhadap Partisipasi Masyarakat Dalam Pemilihan Umum Presiden Dan Legislatif Tahun 2024 Di Kota Cilegon Azahra, Syakilah; Berthanila, Rethorika
Social Science Research Journal Vol. 1 No. 1 (2024): Oktober
Publisher : Inovasi Saintific Review - Center of Policy Innovation and Social Politics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.1234/ssrj.v1i1.6

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh pengetahuan politik terhadap partisipasi masyarakat dalam Pemilihan Umum Presiden dan Legislatif tahun 2024 di Kota Cilegon. Penelitian ini menggunakan metode kuantitatif dengan 100 responden yang diperoleh melalui kuesioner online. Data dianalisis menggunakan perangkat lunak SPSS V.25, termasuk uji validitas, reliabilitas, asumsi klasik, regresi linier sederhana, koefisien korelasi, dan uji t. Hasil penelitian menunjukkan bahwa pengetahuan politik memiliki pengaruh signifikan terhadap partisipasi politik masyarakat, dengan kontribusi sebesar 48% terhadap peningkatan partisipasi (R²=0.481). Semakin tinggi pengetahuan politik yang dimiliki masyarakat, semakin besar kemungkinan mereka untuk berpartisipasi aktif dalam proses politik. Penelitian ini berkontribusi pada pengembangan literasi politik di Indonesia dengan menekankan bahwa peningkatan pengetahuan politik dapat memperkuat kualitas partisipasi masyarakat dalam pemilihan umum dan memperkuat demokrasi di tingkat lokal maupun nasional. Oleh karena itu, edukasi politik yang lebih intensif dan strategis diperlukan untuk meningkatkan keterlibatan masyarakat dalam proses demokrasi.
The Meaning of Environmental Cleanliness (A Phenomenological Study of Waste Managementin Serang City) Marthalena, Marthalena; Berthanila, Rethorika; Santi, Endang Tri
Indonesian Journal of Social Science Research Vol. 6 No. 2 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.02.13

Abstract

This study aims to understand the meaning of environmental cleanliness from the perspective of the people of Serang City through a phenomenological approach, focusing on practices and perceptions related to waste management. Serang City, as the capital of Banten Province, faces serious challenges in waste management due to population growth and consumption patterns. This study employs a qualitative method with a phenomenological approach, where data is collected through in-depth interviews with residents, sanitation workers, and waste managers. The results indicate that the meaning of environmental cleanliness is not only understood physically as being free from waste but is also closely tied to social, cultural, and religious values. The community perceives cleanliness as a form of collective responsibility that reflects awareness of environmental sustainability and quality of life. However, there is still a gap between understanding and actual practice in the field, particularly regarding the lack of facilities and insufficient environmental education. This study recommends the need for a participatory and educational approach to waste management so that the meaning of environmental cleanliness can be realised more comprehensively and sustainably in Serang City.
Keberhasilan Program Penanggulangan Stunting : Peran Motivasi Pelayanan Publik di Kabupaten Lebak Hasanah, Budi; Berthanila, Rethorika; Hasuri, Hasuri; Velma , Stephanie
JURNAL ILMIAH ILMU ADMINISTRASI Vol. 15 No. 2 (2025): Jurnal Ilmiah Ilmu Administrasi
Publisher : UNIVERSITAS ISLAM SYEKH YUSUF

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jiia.v15i2.7857

Abstract

Stunting merupakan salah satu masalah kesehatan serius di Indonesia yang berdampak pada pertumbuhan fisik dan kognitif anak serta mempengaruhi kualitas sumber daya manusia di masa depan. Keberhasilan program penanggulangan stunting tidak hanya bergantung pada ketersediaan sumber daya, tetapi juga dipengaruhi oleh motivasi pelayanan publik (Public service motivation) dari para pelaksana program di lapangan. Penelitian ini bertujuan untuk menguji pengaruh PSM terhadap keberhasilan program penanggulangan stunting di Kabupaten Lebak, dengan fokus pada empat dimensi utama PSM: daya tarik terhadap pembentukan kebijakan publik, empati, komitmen terhadap kepentingan publik, dan kewajiban melayani kepentingan publik. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Partial Least Squares Structural Equation Modeling (PLS-SEM) untuk menganalisis hubungan antara variabel-variabel PSM dengan keberhasilan program penanggulangan stunting. Data dikumpulkan dari tenaga kesehatan dan aparat pemerintah yang terlibat dalam program penanggulangan stunting di Kabupaten Lebak. Hasil penelitian menunjukkan bahwa semua dimensi PSM berpengaruh positif dan signifikan terhadap keberhasilan program penanggulangan stunting, dengan pengaruh terbesar berasal dari dimensi daya tarik terhadap pembentukan kebijakan publik (nilai koefisien jalur 0.267). Nilai R-square sebesar 61.5% menunjukkan bahwa 61.5% dari variasi keberhasilan program dapat dijelaskan oleh variabel-variabel PSM. Penelitian ini menyimpulkan bahwa motivasi pelayanan publik adalah faktor penting dalam keberhasilan program penanggulangan stunting, terutama keterlibatan petugas dalam pembentukan kebijakan publik. Namun, penelitian ini terbatas pada konteks lokal Kabupaten Lebak dan mungkin tidak sepenuhnya dapat digeneralisasikan ke wilayah lain di Indonesia. Studi lanjutan direkomendasikan untuk mengeksplorasi variabel-variabel lain yang berpotensi memengaruhi keberhasilan program di daerah yang berbeda.
Legal Analysis Of The Resolution of The Trademark Plagiarisme Dispute Between MS Glow And PS Glow Sulasno; Cindi Nur Febriani; Nada Salsabila Kusuma; Hasuri; Berthanila, Rethorika
Ajudikasi : Jurnal Ilmu Hukum Vol. 9 No. 2 (2025): Ajudikasi : Jurnal Ilmu Hukum
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/ajudikasi.v9i2.gqwqdv20

Abstract

A brand is an identification mark that is used to specifically differentiate between one product and another product. Trademarks are in the form of images, logos, names, words, letters, numbers, color schemes, two and/or three dimensions, sounds, holograms, or a combination of both. The factors above are to differentiate goods and/or services produced by individuals or legal entities in the context of trading goods and/or services. As technology and information develop, there are many disputes regarding brands. Like the MS Glow and PS Glow brand trophies which are widely discussed due to brand plagiarism trophies. The aim of this research is to find out how the Ms Glow and Ps Glow Trademark Dispute is resolved and legal protection efforts for the MS Glow and PS Glow trademarks. This research uses qualitative research methods and a normative type of research with a literature approach. Data search was carried out by reviewing and tracing related laws and regulations, books, literature, articles and documents regarding the study of trade secret issues. The results of this research were that settlements were carried out in two Commercial Courts. The lawsuit at the Medan Niaga District Court was won by Ms Glow, while the lawsuit at the Surabaya Niaga District Court was won by Ms Glow. The decision at the Surabaya Niaga District Court found that the Ms Glow brand used did not comply with the registered brand class