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Kontruksi Jilbab Dikalangan Mahasiswi (Studi Fenomenologi Mahasiswi Universitas Islam Indonesia Yogyakarta dalam Memaknai Jilbab) marthalena, marthalena
Sawala : Jurnal Administrasi Negara Vol 3, No 3 (2015)
Publisher : Universitas Serang Raya

This research is to discuss and to analyze about a background of the student of universitas islam indonesia yogyakarta to use headgear and their processes are objectivation, internalization and externalization processes. The research objective is to analyze about a backgruond of the students of universitas islam indonesia yogyakarta (UII) to use headger and to analyze how they are meaning of the headger their use. The benefit of this research is to give the contribution about of sosiology knowledge concerning headger phenomenon in education institution on the later to use for helping the next empirical research and this researh could to become consideration in making a wisdom that related with headger in UII. This research isi using Peter L Berger's of perspective theory, researcher want to know and to analyze the process of knowladge contruction about headger in student.

TINGKAT KEMAMPUAN INISIASI ANGGOTA DEWAN PERWAKILAN RAKYAT DAERAH KOTA CILEGON DALAM PERUMUSAN PERATURAN DAERAH Alwi, Sukendar; Berthanilla, Rethorika; Marthalena, Marthalena
Sawala : Jurnal Administrasi Negara Vol 7, No 2 (2019)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v7i2.1900

Penelitian ini bertujuan melihat gambaran secara nyata mengenai tingkat kemampuan inisiasi anggota DPRD Kota Cilegon dalam perumusan Peraturan Daerah. Metode penelitian yang digunakan adalah kuantitatif. Instrument dalam penelitian ini berbentuk kuesioner berdasarkan teori kemampuan (Wibowo, 2009). Teknik pengumpulan data dengan observasi dan studi kepustakaan. Teknik sampling yang digunakan sampel jenuh dengan jumlah sampel 60. Teknik analisis data yang digunakan dalam penelitian ini adalah statistik deskriptif yaitu pengujian t test satu sampel. Sedangkan untuk pengujian validitas instrument dengan menggunakan rumus korelasi product moment dan Pengujian reliabilitas instrument dilakukan dengan internal konsistensi dengan menggunakan teknik belah dua. Sesuai hasil penelitian diperoleh fakta bahwa tingkat kemampuan inisiasi anggota Dewan Perwakilan Rakyat Daerah Kota Cilegon dalam perumusan Peraturan Daerah sudah mencapai angka 87,54% melebihi angka yang diharapkan yakni 70%. Berdasarkan hasil pengujian hipotesis dengan uji t-test satu sample diperoleh harga thitung lebih besar dari pada harga ttabel (37,037 > 1,671), Dengan demikian maka hipotesis nol (Ho) yang penulis ajukan ditolak dan hipotesis alternatif (Ha) yang penulis ajukan diterima

ONLINE LEARNING POLICY EVOLUTION STUDY: BIBLIOMETRIC ANALYSIS Rethorika Berthanila, Rethorika; Yulianti, Rachmi; Marthalena, Marthalena; Purnama, Indra Nizar
Natapraja Vol 11, No 2 (2023): Policy Innovation
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/natapraja.v11i2.58907

This study aims to analyze the scientific literature on online learning policies, from the first published paper (2001) to the present (2022) through bibliometric analysis and visualization by utilizing the Scopus database-based VOSviewer software. This study took 384 articles from international authors that focused on the topic of policy online learning. Articles are classified according to the year of publication, author country, co-author, affiliation, keywords and journal title. Furthermore, articles are examined based on several indicators, including the contribution of the state/institution/author. Journal distribution, heavily cited articles, bibliographic coupling and keyword analysis. The search results show that the United States serves as the country of origin of the most prolific author affiliation in publishing articles, the Department of Early Childhood Education, The Education University (Hong Kong) serves as the home of the most prolific author affiliation, and Agaton CB, from The Open University (United States), is considered the most prolific writer. In addition, the Sustainability (Switzerland) Journal is the source of the most discussed publication topics in its journals. Furthermore, Impacts of the Covid-19 Pandemic on Life of Higher Education Students: A Global Perspective is considered the article with the most references. In addition, the most widely discussed topics are online learning policies, e-learning, public education policies, educational policies, sustainable development, digital technologies teaching and learning, mobile learning, blended learning, and distance education.

A Therapeutic Approach in Communication for the Recovery of Child Victims of Sexual Abuse in Kasemen Sub-District, Serang City Marthalena, Marthalena; Mulyasih, Rahmi; Santi, Endang Tri; Berthanila, Rethorika; Najmi, Muhammad
Indonesian Journal of Social Science Research Vol 5 No 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.28

Child sexual abuse is a serious problem that requires a holistic approach in handling it. Sexual abuse is committed by the closest people such as family, teachers and neighbours of the victim. There is an impact or trauma experienced by child victims of sexual abuse, for example, they become more quiet and tend to close themselves. This study aims to explore the use of therapeutic communication as a tool to help child victims of sexual abuse in the recovery process. Qualitative methods were used to understand the experiences and perceptions of children traumatised by sexual abuse. Using the therapeutic communication approach, there are four stages to go through: pre-interaction, orientation, and problem solving, and resolution steps to get the best results. The results showed that therapeutic communication has an important role in reducing the psychological impact and helping children overcome trauma

Mengukur Pengaruh Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien BPJS di Fasilitas Pelayanan Kesehatan Berthanila, Rethorika; Sukendar, Sukendar; Marthalena, Marthalena; Wulandari, Dyah Ayu; Santi, Endang Tri
Musamus Journal of Public Administration Vol 7 No 1 (2024): Oktober 2024
Publisher : Department of State Administration - Musamus University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/mjpa.v7i1.6266

Penelitian ini bertujuan untuk mengukur pengaruh kualitas pelayanan kesehatan terhadap kepuasan pasien yang tergabung dalam Badan Penyelenggara Jaminan Sosial (BPJS) di Rumah Sakit Kencana Kota Serang, dengan menggunakan model SERVQUAL yang mencakup lima dimensi: kebisingan, jaminan, daya tanggap, empati, dan keberwujudan ( berwujud). Data dikumpulkan melalui survei yang melibatkan 86 pasien BPJS, dengan analisis yang dilakukan menggunakan regresi linier sederhana. Hasil penelitian menunjukkan bahwa kualitas pelayanan memiliki pengaruh yang signifikan terhadap kepuasan pasien, dengan dimensi kejelasan menjadi faktor yang paling dominan. Dimensi jaminan dan daya tanggap juga memberikan kontribusi yang signifikan terhadap kepuasan pasien. Sementara itu, empati dan keberwujudan menunjukkan pengaruh yang lebih rendah, namun tetap penting dalam membentuk persepsi positif terhadap layanan kesehatan. Temuan ini memberikan implikasi praktis bagi manajemen rumah sakit dalam upaya peningkatan kualitas pelayanan dan kepuasan pasien melalui peningkatan efisiensi layanan, pelatihan staf, dan perbaikan fasilitas.

Analisis Bibliometrik Motivasi Pelayanan Publik : Identifikasi Kesenjangan Ilmiah Berthanila, Rethorika; Marthalena, Marthalena; Nurhakim, Fatwa
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 7, No 1 (2025): STRUKTURASI: JURNAL ILMIAH MAGISTER ADMINISTRASI PUBLIK, MARET
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v7i1.5825

Public service motivation (PSM) research has increased significantly in various disciplines, especially public administration and public sector management. This study uses bibliometric analysis based on data from Scopus to identify the main trends, author contributions, and scientific gaps in PSM research from 1996 to 2023. The analysis results show that PSM remains a major topic in public administration research, with a significant increase in publications since 2006. The most dominant keywords include public administration, work engagement, job satisfaction, and transformational leadership. Furthermore, this study revealed that most PSM research focuses on employee engagement and job satisfaction, while aspects such as the integration of PSM with public service values (PSV) and public service ethos (PSE) are still rarely explored. In addition, citation network analysis shows that Indiana University Bloomington and Utrecht University are the most influential institutions in this research. This study contributes by providing an updated bibliometric mapping, identifying recent research trends, and offering recommendations for future studies related to innovations in public service motivation models.

A Therapeutic Approach in Communication for the Recovery of Child Victims of Sexual Abuse in Kasemen Sub-District, Serang City Marthalena, Marthalena; Mulyasih, Rahmi; Santi, Endang Tri; Berthanila, Rethorika; Najmi, Muhammad
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.28

Child sexual abuse is a serious problem that requires a holistic approach in handling it. Sexual abuse is committed by the closest people such as family, teachers and neighbours of the victim. There is an impact or trauma experienced by child victims of sexual abuse, for example, they become more quiet and tend to close themselves. This study aims to explore the use of therapeutic communication as a tool to help child victims of sexual abuse in the recovery process. Qualitative methods were used to understand the experiences and perceptions of children traumatised by sexual abuse. Using the therapeutic communication approach, there are four stages to go through: pre-interaction, orientation, and problem solving, and resolution steps to get the best results. The results showed that therapeutic communication has an important role in reducing the psychological impact and helping children overcome trauma

The Motivation Effect on Barista Performance: (Case Study on Hungrypedia Serang) Prayogi, Ichsan Adil; Malik, Abdul; Marthalena, Marthalena; Santi, Endang Tri
Indonesian Journal of Social Science Research Vol. 6 No. 1 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.01.26

This research discusses how motivation can affect the performance of an employee serving coffee, or better known as a barista. This research uses Clayton Alderfer's ERG (Existence, Relatedness, & Growth) theory. This research uses descriptive qualitative research methods, which aim to provide a comprehensive and in-depth view of the subject under study, namely the influence of motivation on barista performance. By taking the locus of a coffee shop, the author tries to analyze how barista motivation can affect work motivation. The results of the research in this article show that work motivation is very influential on the performance of the barista, with work motivation, the barista will have more confidence in working. Existence Needs, Relationship Needs, and Growth Needs have a significant effect on barista performance. The influence of the motivation and performance of the barista in the coffee shop is that the presence of work motivation makes the barista more enthusiastic about work, and later it will have a good impact on work and will later get rewards in the form of existence, growth, and good relations with relationships. The need for growth is the main factor for the resource person to become a barista at Hungrypedia Serang Cafe

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