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All Journal JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Journal of Dedicators Community International Journal of Community Service Learning Reswara: Jurnal Pengabdian Kepada Masyarakat Jurnal BELAINDIKA (Pembelajaran dan Inovasi Pendidikan) Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) PMSDU Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Journal of Islamic Education Journal of Development Economics and Digitalization, Tourism Economics (JDEDTE)
Hukama, La Diadhan
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Academic and Non-Academic Determinants of Student Satisfaction in Muslim Higher Education Hukama, La Diadhan
Journal of Islamic Education Vol. 4 No. 1 (2026): May 2026 In Press
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/kx4ay256

Abstract

This study aims to analyze the influence of Academic Aspect and Non-Academic Aspect on student satisfaction among Muslim undergraduate students at a university in Jakarta. The study employed a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) with WarpPLS 6.0. Data were collected through questionnaires distributed to 238 final-year students selected using purposive sampling. The results indicate that both Non-Academic Aspect and Academic Aspect have positive and significant effects on student satisfaction. These findings suggest that the quality of academic experiences, administrative services, campus facilities, and institutional support play important roles in shaping students’ educational experiences and satisfaction within higher education institutions. Academic quality reflected through lecturer competence, learning processes, and curriculum relevance contributes positively to students’ perceptions of institutional quality.
Co-Authors Alfia Hana Nabila Any Setianingrum, Any Aprilia, Nadia Ayuningsih, Rizna Az-Zahra, Venezia Budi, Amanda Salsabila Audia Fadlilah, Aldhaf Ghazali, Muhammad Juniarti Juniarti Komala, Lenda Larasati, Dinda Kania Lestari, Nabila Ayu Muhammad Rofi’i Mulya, Alzalisa Ridha R, Rayhan Aneflin R, Virjinea Hawani Ramdani, Rizatullah Razih, Muhammad Zain, Efendi Zainal Zawir Simon, Zainal Zawir Zulihar Zulihar, Zulihar