Garuda - Garba Rujukan Digital

ANALISIS KEPUTUSAN KONSUMEN DALAM MELAKUKAN RESERVASI HOTEL SECARA ONLINE Hendra Handes Sariyanto; Lelly Christin
Business Management Journal Vol 9, No 1 (2013): Business Management Journal
Publisher : Universitas Bunda Mulia

Hotels improved their services such as online reservation. Therefore, these study objectives are to identify the factors that encourage consumers decision to make an online reservation, and which is the most dominant factor in influencing the consumer’s decision to make reservations online. This study used 300 respondents. From the results of interviews with 150 respondents, found five factors that encourage consumers make an online reservation. And the results of questionnaires to 150 respondents known that the dominant factor is the factor of Easy and Practice, which is efficient in time. Key Words- Reservation, Online, Hotel

PEMILIHAN MEDIA KOMUNIKASI DARI MAHASISWA UNIVERSITAS BUNDA MULIA ANGKATAN 2010/2011 JURUSAN MANAJEMEN Lelly Christin
Business Management Journal Vol 6, No 2 (2010): Business Management Journal
Publisher : Universitas Bunda Mulia

Lately competition becomes really tough, because of that each University has to choose the right strategy in order to increase their market share. Some of the strategies than can be done are by choosing the right communication media for each promotion that the university wants to do. For the reason, this research wants to know which communication media that really attracts students at Bunda Mulia University, Management Major in year 2010/2011. In this research, the writers used incidental sampling. The writers also use questionnaire for gathering the data or information need. To analyze the data, the writes use SPSS ver. 15.0 for windows. The conclusion of this research about the highest percentage to the lowest percentage of the most attractive communication media are television, internet, direct mail, magazines, radio, newspapers, outdor advertising, and the last one is telemarketing. According to result, the highest percentage of an attractive communication media is television, so writer suggest that the best media to do the promotion is television media.Keyword :Communication media, markeing communication, integrated marketing communication

HUBUNGAN PARSIAL KURS USD DAN TINGKAT SUKU BUNGA JIBOR DENGAN HARGA PASAR SAHAM Lelly Christin
Business Management Journal Vol 3, No 1 (2007): Business Management Journal
Publisher : Universitas Bunda Mulia

Negara Indonesia merupakan suatu negara yang memiliki jumlah penduduk yang sangat banyak. Dengan banyaknya jumlah penduduk yang ada maka beragam pula tingkat ekonomi di negara Indonesia ini. Sektor tahun 1997-1999 negara Indonesia merupakan bagian dari negara-negara berkembang di kawasan Asia Tenggara ikut mengalami krisis ekonomi. Hal ini dimulai dengan timbulnya krisis moneter dan akhirnya menjadi krisis ekonomi. Pada masa-masa tersebut, tingkat suku bunga yang berlaku meningkat tajam dan diikuti dengan melemahnya nilai tukar mata uang Rupiah terhadap mata uang negara lain. Hal tersebut membawa dampak negatif terhadap kinerja pasar modal, yaitu dengan menurunnya harga saham-saham yang diperjualbelikan pada waktu itu. Kata Kunci : Investasi, JIBOR

ANALISIS PENYEBAB KONSUMEN BERBELANJA DI PASAR TRADISIONAL (STUDI KASUS DI PASAR TRADISIONAL SUNTER KIRANA) Surej Dhillon; Lelly Christin
Business Management Journal Vol 7, No 2 (2011): Business Management Journal
Publisher : Universitas Bunda Mulia

Nowadays, traditional market can still survive among modern market. Due to that reason, the researcher is interested in analyzing the factor why consumer still want to shop at traditional market. The subject of the research is Sunter Kirana Market. For the data collection, the researcher is using interview to 100 respondents with descriptive analysis. From the research is known that the price factor, product, location and consumer behaviour are the reasons why consumer still want to shop at traditional market. Key Words,Consumer, Traditional Market

HUBUNGAN ANTARA KEPUASAN DAN LOYALITAS MAHASISWA UNIVERSITAS BUNDA MULIA Lelly Christin
Business Management Journal Vol 5, No 1 (2009): Business Management Journal
Publisher : Universitas Bunda Mulia

Business world growth in rapid speed nowadays, because of that reason all the companies in business world try to make a differentiation strategy in order to be different than other company. One of important aspect which concern by all companies is customer satisfaction. Customer satisfaction is a part of company management, because of that those companies realize if they could fulfil this aspect they could have a profit. But, we can’t just rely on customer satisfaction to improve long term benefits. Loyal customer will not turn around to other similar companies. University must to construct customer loyalty. Loyal customers, in this case students usually give a positive recommendation (the likehood of spreading positive word of mouth).Key Words- Satisfaction, Loyality, Student

KUALITAS LAYANAN PADA GALERI INVESTASI UNIVERSITAS BUNDA MULIA DENGAN MENGGUNAKAN METODE SERVQUAL Novita Novita; Lelly Christin
Business Management Journal Vol 12, No 1 (2016): Business Management Journal
Publisher : Universitas Bunda Mulia

The existence of Galeri Investasi at the campus is a part of the function of BEI to educate the public, especially students, about capital market investment. Galeri Investasi UBM aims to educate prospective generation of people to be able to play at the capital market in Indonesia. Galeri Investasi UBM has won Billionaire Campus Award. Achievements that have been achieved by the Galeri Investasi UBM also continue to be followed by an increase in service quality. Population of this research is the investor at Galeri Investasi UBM as listed as an active student. This study used a servqual models technique. The results showed that the strategic location of Galeri Investasi UBM should be maintained, while internet access / wifi in the Galeri Investasi UBM is the criterion that need to be improved because it has the lowest score .Keywords: servqual model, investment galery, stock market.

Pengaruh Keseimbangan Kehidupan Kerja terhadap Kinerja Wanita Karir yang Dimediasi Kelelahan Kerja dan Dimoderasi Dukungan Organisasi dan Dukungan Keluarga Lelly Christin; Nadia Stefanie Destiana; Dian Puspita Sari; Sarfilianty Anggiani
Business Management Journal Vol 18, No 1 (2022): Business Management Journal
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bmj.v18i1.3074

This study aims to empirically examine the effect of work balance, organizational support, job burnout and career women's performance. Analysis of the variables used in this study there are five variables, namely work-life balance, organizational support, family support, work fatigue and performance. In this study, non-probability sampling was used, namely the sample taken was not given the same opportunity or opportunity for each member of the population to be selected as a sample. The sampling technique used is purposive sampling. Of the 98 respondents who filled out the questionnaire, only 64 respondents met the criteria for this research sample. The sample used in this study are career women who occupy managerial positions. The data collected is using a questionnaire with a Likert scale. From this study, only two significant hypotheses were produced, namely the existence of a significant direct effect of work-life balance on the performance of career women, and organizational support moderating the effect of work-life balance on job burnout.

Tren Belanja Online Wanita Gen-Z: Eksplorasi Faktor-Faktor di Balik Dominasi Wanita Gen-Z pada Platform Shopee Menggunakan Model UTAUT2 Gabriela Firellsya; Agung Stefanus Kembau; Devi Yurisca Bernanda; Lelly Christin
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 1 (March 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i1.826

Fenomena belanja online berkembang pesat, terutama melalui platform e-commerce Shopee yang mengalami pertumbuhan signifikan. Penelitian terkini mengonfirmasi Shopee sebagai pemimpin di Indonesia dengan jumlah pengunjung terbanyak hingga Maret 2023. Keberhasilan Shopee tidak hanya tercermin dalam popularitasnya, mencapai 79% di kalangan wanita, tetapi juga dalam kemampuannya menarik generasi Z, dengan sekitar 68% dari mereka menjadikan Shopee sebagai platform e-commerce favorit. Fokus penelitian ini adalah memperluas penggunaan aplikasi e-commerce Shopee, khususnya di kalangan konsumen wanita Generasi Z (17-26 tahun) di Indonesia, dengan menguji variabel-variabel model UTAUT2. Dalam penelitian ini, pendekatan kuantitatif digunakan dengan data primer yang dikumpulkan melalui survei online dengan 166 responden. Partial Least Squares Structural Equation Modeling (PLS-SEM) menggunakan perangkat lunak smartPLS 3.2.9 digunakan sebagai teknik analisis. Sampel dipilih dengan metode purposeful sampling dan formula Cochran dihitung. Hasil penelitian ini menunjukkan bahwa dari 10 hipotesis yang diuji, 8 hipotesis diterima sementara 2 hipotesis ditolak. Variabel hedonic motivation dan price value memiliki pengaruh signifikan pada behavioral intention, sedangkan behavioral intention juga memiliki pengaruh signifikan pada use behavior. Namun, effort expectancy dan facilitating conditions sama sekali tidak berpengaruh pada behavioral intention, sehingga kedua hipotesis ditolak. Penelitian ini memberikan manfaat dengan memberikan rekomendasi terkait model UTAUT2, yang dapat digunakan untuk membimbing pengembangan e-commerce Shopee di masa depan.

Tren Belanja Online Wanita Gen-Z: Eksplorasi Faktor-Faktor di Balik Dominasi Wanita Gen-Z pada Platform Shopee Menggunakan Model UTAUT2 Firellsya, Gabriela; Kembau, Agung Stefanus; Bernanda, Devi Yurisca; Christin, Lelly
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 1 (March 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i1.826

Fenomena belanja online berkembang pesat, terutama melalui platform e-commerce Shopee yang mengalami pertumbuhan signifikan. Penelitian terkini mengonfirmasi Shopee sebagai pemimpin di Indonesia dengan jumlah pengunjung terbanyak hingga Maret 2023. Keberhasilan Shopee tidak hanya tercermin dalam popularitasnya, mencapai 79% di kalangan wanita, tetapi juga dalam kemampuannya menarik generasi Z, dengan sekitar 68% dari mereka menjadikan Shopee sebagai platform e-commerce favorit. Fokus penelitian ini adalah memperluas penggunaan aplikasi e-commerce Shopee, khususnya di kalangan konsumen wanita Generasi Z (17-26 tahun) di Indonesia, dengan menguji variabel-variabel model UTAUT2. Dalam penelitian ini, pendekatan kuantitatif digunakan dengan data primer yang dikumpulkan melalui survei online dengan 166 responden. Partial Least Squares Structural Equation Modeling (PLS-SEM) menggunakan perangkat lunak smartPLS 3.2.9 digunakan sebagai teknik analisis. Sampel dipilih dengan metode purposeful sampling dan formula Cochran dihitung. Hasil penelitian ini menunjukkan bahwa dari 10 hipotesis yang diuji, 8 hipotesis diterima sementara 2 hipotesis ditolak. Variabel hedonic motivation dan price value memiliki pengaruh signifikan pada behavioral intention, sedangkan behavioral intention juga memiliki pengaruh signifikan pada use behavior. Namun, effort expectancy dan facilitating conditions sama sekali tidak berpengaruh pada behavioral intention, sehingga kedua hipotesis ditolak. Penelitian ini memberikan manfaat dengan memberikan rekomendasi terkait model UTAUT2, yang dapat digunakan untuk membimbing pengembangan e-commerce Shopee di masa depan.

The Influence of Strategic Human Resource Practices and Ethical Leadership on Organizational Performance of Star Hotels: Mediated by Intellectual Capital and Sustainable Competitive Advantage Christin, Lelly; Masnita Siagian, Yolanda; Leila Yusran, Husna; Tanuwijaya, Justine
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 1 (2024): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i1.3060

The study aims to analyze the influence of strategic human resource practices and ethical leadership on organizational performance in star-rated hotels in Jakarta, mediated by intellectual capital and sustainable competitive advantage. It addresses gaps in previous studies by examining both factors simultaneously and introducing decision making based on HR metrics. A quantitative method was employed, collecting data from HR supervisor level in star-rated hotels in Jakarta, with 255 respondents. Hypotheses were tested using PLS-SEM analysis. Results indicate that strategic human resource practices and ethical leadership positively impact organizational performance. Intellectual capital and sustainable competitive advantage mediate this effect. These findings underscore the importance of investing in intellectual capital and sustainable competitive advantage to enhance hotel performance. The study provides a reference for hotel management to develop effective HR and leadership strategies, emphasizing the importance of intellectual capital and competitive advantage. Regular monitoring and evaluation of these strategies are recommended to ensure alignment and positive impacts on hotel performance. Future research should consider adding variables such as technological readiness and innovation capability, given the rapid technological advancements and intense competition in the hospitality industry, which affect hotel performance and competitive advantage.

Title

Found 12 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 12 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 12 Documents
Search