Articles
<![CDATA[Driving Brand Loyalty in Creative Culinary Industry ]]>
<![CDATA[Butar Butar, Ivan Destian]]>;
<![CDATA[Pratama, Mohammad Harry]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Milestone: Journal of Strategic Management Vol. 1 No. 1 April 2021 ]]>
Publisher : <![CDATA[Universitas Pelita Harapan ]]>
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DOI: 10.19166/ms.v1i1.3200
<![CDATA[The government has emphasized the increasing number of the creative culinary industry in Indonesia to increase support in this area. One of the flourishing brands running a creative culinary business in Indonesia is Warunk Upnormal. The growth of the player in this industry has grown some concern about such business's sustainability since the related industry has low entry barriers. This research aims to know how well the known drivers of brand loyalty, including variables brand awareness, perceived quality, brand image, perceived value, pleasure, and customer satisfaction, affect brand loyalty in Warunk Upnormal. This research used a quantitative method in finding the relationships among variables and used primary data to be processed. The design and development of the questionnaire are based on the pretested model and distributed toward 208 respondents. The overall result of this research shows that perceived quality affects most toward pleasure, followed by perceived value, then brand awareness. This research also shows the positive and significant relationship of pleasure toward customer satisfaction and customer satisfaction toward brand loyalty. ]]>
<![CDATA[The Analysis of Corporate Governance on Non-Performing Loans: Evidence from Indonesia ]]>
<![CDATA[Ramadhanti, Jovita]]>;
<![CDATA[Butar Butar, Ivan Destian]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jbms.v1i1.5
<![CDATA[Objective – This study aims to know the impact of corporate governance mechanisms on the non-performing loan of a bank. This study also aims to analyze which corporate governance aspects are significant to the banks’ non-performing loans in Indonesia. Another objective of this study is to examine whether the relationship between corporate governance and non performing loan depends on bank ownership. This study’s corporate governance variables are the board size, board independence, and bank ownership category. This study focuses on the non-performing loan of the banks in Indonesia. Methodology – This study will examine 26 banks in Indonesia listed on the Indonesian Stock Exchange (IDX). It includes both foreign-owned (foreign bank) and domestic banks. The length of the period of observation is seven years, from 2012 to 2018. Panel data of these banks are analyzed using the fixed-effect regression. Findings – The regression result shows that board size and bank ownership category have no significant impact on the non-performing loan, while the board independence impacts non-performing loans negatively. Novelty – This study contributes to the academic literature, specifically on the issue of corporate governance in the banking sector. This study’s result and findings could be used as the reference for other studies and further research on the corporate governance issue. This study will also expand the literature about corporate governance in the Indonesian banking sector since there are still a limited number of studies that discussed this specific matter.]]>
<![CDATA[Corporate Governance Mechanism on Financial Performance (Evidence from the Indonesia’s Listed State-owned Enterprises) ]]>
<![CDATA[Maldini, Anak Agung Kompiyang Ratih]]>;
<![CDATA[Pasaribu, Pananda]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jbms.v1i1.6
<![CDATA[Objective – This study aims to find the impact of privatization, which proxied by good corporate governance toward the financial performance of SOEs in Indonesia. Methodology – This study used 16 privatized SOEs that are listed in Indonesia Stock Exchange and also 16 privatized non-SOEs as the comparison. The data is collected from the year 2014 to 2018 and analyzed by using multiple regression panel data. Findings – This study found that director size and board independence have a positive impact toward SOEs financial performance. The director size and board independences have a positive significant impact toward the SOEs financial performance while the privatized non-SOEs is not significantly affected Novelty – This study examines proper governance structure in SOEs and non-SOEs, thus providing new insights about good corporate governance regulation in the Indonesian context.]]>
<![CDATA[The Impact of Cash Management Practices toward Financial Performance of Small and Medium Enterprises in Indonesia ]]>
<![CDATA[Amini, Nuzulia]]>;
<![CDATA[Setiono, Bambang]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>;
<![CDATA[Princes, Elfindah]]>
<![CDATA[ Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jbms.v1i1.7
<![CDATA[Objective – The importance of SMEs in Indonesia has been becoming the center of attention for the government to help the national economy grow. However, there are still many problems that hinder the potential of SMEs to develop. One of the problems is financial Management in terms of cash management, which can help SMEs have better Management over cash and better performance. Therefore, this study aims to analyze the current two elements of cash management practice, forecasting (FOR) and cash mobilization (CML) done by SMEs in Indonesia and its impact on Return on Assets (ROA) and Gross Profit Margin (GPM) as the financial performance measurements. Methodology – The research uses a quantitative approach from 90 SMEs in Java and Bali islands from April until July 2018. The data were analyzed descriptively using a 4-point scale questionnaire. A regression analysis was added to find out significant relationships between the variables. Findings – The research found that SMEs owners/managers often do forecasting and rarely do cash mobilization practices. The regression analysis shows a significant relationship between cash management practices and ROA but a non-significant relationship between cash management practices and Gross Profit Margin (GPM). Novelty – This research provides an insight of how cash management practices influence the financial performance in the context of SMEs.]]>
<![CDATA[The Influence of Service Quality on Public Satisfaction and Public Trust: A Study on Jakarta Public Health Services during COVID-19 Pandemic ]]>
<![CDATA[Citra, Baiq Sany Ayu]]>;
<![CDATA[Setiono, Bambang]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>;
<![CDATA[Ambarwati, Maria Francisca Lies]]>
<![CDATA[ Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jbms.v1i1.10
<![CDATA[Objective – The COVID-19 pandemic has challenged the government because of the uncertainty in public health services’ preparedness to provide patient-centered care that meets public needs. Hence, the necessity to evaluate service quality towards society’s satisfaction and trust during these difficult times. This study examines the influence of service quality towards public satisfaction and public trust on the public health services in Jakarta during the pandemic.Methodology – A quantitative method using regression data analysis with a total sample of 120 respondents.Findings – The result shows that two dimensions of public service quality (empathy and reliability) significantly influenced public satisfaction. However, the other three dimensions of public service quality (tangible, responsiveness, and assurance) did not influence public satisfaction. Only two dimensions of public service quality (reliability and responsiveness) significantly influenced public trust. The result found that public satisfaction positively influenced public trust. The relation was strongest compared to other correlations in the study.Novelty – This study examined public health services by the government of Jakarta during the COVID-19 pandemic.]]>
<![CDATA[The Effectiveness of Gojek’s Product Placement in Keluarga Cemara Movie towards Purchase Intention ]]>
<![CDATA[Anggeliana, Dhea]]>;
<![CDATA[Alif, Muhammad Gunawan]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jbms.v1i1.11
<![CDATA[Objective – This study explores the influence of product placement towards purchase intention while assessing the effectiveness of the ad determined by aspects of prominence, celebrity endorsement, modality, attitude towards movie and attitude towards brand.Methodology – This type of research was a quantitative method using associative research approach and measured by regression method. The distribution of questionnaires was a non-probability with simple random sampling. The survey was conducted to 184 respondents in Jakarta, Indonesia, in May 2019.Findings – The research found that modality does have a direct and significant effect on attitude towards the movie, attitude towards the brand, and purchase intention. We also find that celebrity endorsement has an impact on attitude towards the brand and purchase intention, not on attitude towards the movie. Prominence does not seem to have any relationship with all dependent variables.Novelty – Although research has investigated product/brand placement, we extend the literature by investigating modality, prominence, and celebrity endorsement.]]>
<![CDATA[Executive Summary (Volume 1, Issue 1, May 2021) ]]>
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jbms.v1i1.12
<![CDATA[Journal of Business, Management, and Social Studies, Vol. 1, No. 1, May 2021.]]>
<![CDATA[Analyzing the Factors Affecting Purchase Intention of Drugstore Beauty Products ]]>
<![CDATA[Maharani, Regita]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Journal of Multidisciplinary Issues Vol 1 No 1 (2021): Journal of Multidisciplinary Issues ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jmis.v1i1.2
<![CDATA[Objective – The objective of this study is to identify the key elements of buying beauty products in drugstore chains, discuss the reasons and factors behind why these drugstore chains had become the customers’ preference to visit and purchase beauty products, and to find out the relation of store convenience of drugstore chains to purchase intention of their beauty products. Methodology – The method used in this research is quantitative using an online survey started in November 2020. From 132 distributed questionnaires using Google Form link, only 106 responses are valid. Findings – The results reveal that shopping enjoyment and competitive price to have a significant influence on intention to purchase. However, the relationship between convenience and purchase intention was not supported. Novelty – Previous studies have predominantly examined the main effect of shopping convenience on purchase intention. This study extends our understanding of this relationship by highlighting the non-significant result in the convenience–intention linkage.]]>
<![CDATA[Does Religiosity Matter in Switching from Conventional to Islamic Insurance? ]]>
<![CDATA[Novitasari, Evi]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Journal of Multidisciplinary Issues Vol 1 No 1 (2021): Journal of Multidisciplinary Issues ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jmis.v1i1.3
<![CDATA[Objective – Despite the fact that Islamic insurance has grown significantly in Muslim countries; the number of market users was still very low compared to its market potential in Indonesia. The purpose of this research is to understand the factors that influence consumers to switch from conventional insurance to Islamic insurance.Methodology – The influential factors being studied in this quantitative research are religiosity and product awareness and employs Qualtrics online survey that was administered to 200 Muslim customers of major life insurance over a period of 3 months (from June until August 2018). The group of population being the object in this study is Muslims who are non-participants of Islamic insurance, the current customers of conventional insurance who has monthly fix income and located in the city of Jakarta and its surroundings.Findings – The results reveal religiosity to have a significant influence on switching attitudes and switching behavior. However, the other tests for the relationship between product awareness and switching attitudes as well as between product awareness and behavioral intention were not supported.Novelty – Although past studies have investigated religiosity and product awareness in the context of switching from conventional to Islamic insurance, none have examined this issue in Indonesia. The paper concludes with the practical implications of the research.]]>
<![CDATA[Analyzing the Millennials’ Intention towards Purchasing Reusable Shopping Bags (Evidence from Bali) ]]>
<![CDATA[Antari, Ni Kadek Yuni]]>;
<![CDATA[Pangaribuan, Christian Haposan]]>
<![CDATA[ Journal of Multidisciplinary Issues Vol 1 No 1 (2021): Journal of Multidisciplinary Issues ]]>
Publisher : <![CDATA[APPS Publications ]]>
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DOI: 10.53748/jmis.v1i1.4
<![CDATA[Objective – This study aims to analyze the millennials intention in Bali towards purchasing reusable shopping bags, the study extends the Theory of Planned Behavior (TPB). Methodology – The data were collected by using online questionnaire in Bali. The total sample of this study is 227 respondents. Findings – The finding of this study shows that Environmental Knowledge, Personal Belief, and Social Influence significantly affect the attitude of customers to purchase reusable shopping bags. Personal Belief becomes the dominant variable affecting consumer’s attitude. Meanwhile, Government Regulation and Media Exposure have no significant influence on the attitude towards purchasing reusable shopping bags. Attitude significantly influences Intention to Purchase reusable shopping bags, while Intention to Purchase reusable shopping bags gives a significant effect on Pro-Environmental Behavior. Novelty – In this study, the researchers extend the existing Theory of Planned Behavior and add environmental knowledge to show the fact that everyone is aware of the environment degradation issue and admit that the issue is everyone’s responsibility.]]>
